N-able N-sight Remote Monitoring & Management Reviews

N-able N-sight Remote Monitoring & Management offers a strong ROI. It enhances efficiency with an online backup feature crucial in current threat landscapes. Users appreciate the ease of remote access, eliminating the need for physical presence and saving both time and resources. The platform streamlines management with effortless client oversight and rapid response capabilities. Engineers benefit from reduced costs and effort, enabling faster troubleshooting and client support. Enhanced responsiveness maintains system uptime, yielding time and cost benefits.

N-able N-sight Remote Monitoring & Management pricing is generally perceived as reasonable with per-user, per-node licensing models. Costs typically begin at around $10 per user monthly, while platform fees can reach $50 monthly. Although some users note it as more costly in certain regions, many find its pricing justified compared to competitors. Overall, the solution offers average affordability with scalable options based on the number of devices monitored and additional features required.

• "The solution is not very expensive."
• "The product is fairly priced."
• "As I'm not part of the procurement team and because I'm 100% technical, I'm not that familiar with the costs associated with N-able N-sight Remote Monitoring & Management, but I can say that in my location, particularly here in Sri Lanka, it's more expensive than other RMM solutions. I'm working for an Australian IT MSP, and over there, the solution isn't as expensive, but where I'm located, it is, so this is the reason why sometimes, clients don't go with N-able N-sight Remote Monitoring & Management. Licensing cost is also the reason why my organization is looking into Kaseya RMM. My current organization merged with another organization that's using both Kaseya RMM and Connectwise."

Organizations primarily utilize N-able N-sight Remote Monitoring & Management for network device monitoring, remote support, and infrastructure management. The tool facilitates remote connectivity for troubleshooting client issues, antivirus deployment, and patch management. It supports endpoint security by automating monitoring, deploying scripts, and integrating with EDR systems. Users leverage it for managing client environments, servers, PCs, and providing remote support, while also enabling software deployment and user activity monitoring across geographically dispersed locations.

Many users express satisfaction with the customer service and support of N-able N-sight Remote Monitoring & Management. The technical support team demonstrates responsiveness, usually resolving issues promptly. While some see room for improvement, the general sentiment is positive, with users appreciating timely and effective assistance. Responses to inquiries are typically received within 24 to 48 hours. Users who have interacted with support recount helpful experiences, rating the service as very good.

N-able N-sight Remote Monitoring & Management's initial setup is generally easy and efficient with automation options, though complexity varies by organization size and technical experience. Some found deployment straightforward, noting quick agent installation and effective network discovery. Others faced manual installation needs, particularly with remote users or diverse device environments. Despite some challenges, users generally appreciated the time-saving capabilities and support provided during the process, highlighting adaptability to both cloud and on-site configurations.

N-able N-sight Remote Monitoring & Management is highly scalable, effectively accommodating growing user numbers and diverse company sizes. IT departments utilize it for device management and growth, even deploying applications via PowerShell scripting. Many organizations have doubled their user base, enjoying seamless scaling capabilities that align with licensing needs. It is particularly suited for SaaS environments, providing administrators with straightforward scaling options. Companies appreciate its performance in small to medium-sized environments.

N-able N-sight Remote Monitoring & Management demonstrates strong reliability with minimal downtime reported. Users note a few initial challenges, such as network discovery bugs and portal access issues, which have been resolved. Some experienced minor connectivity delays when switching network types. Its simple interface is admired for ease of use, contributing to its consistent performance. Users appreciate its cloud-based design, with no significant disruptions affecting operations reported over several years.