New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.
| Product | Market Share (%) |
|---|---|
| New Relic | 5.1% |
| Dynatrace | 8.8% |
| Datadog | 7.2% |
| Other | 78.9% |
| Type | Title | Date | |
|---|---|---|---|
| Category | Application Performance Monitoring (APM) and Observability | Sep 1, 2025 | Download |
| Product | Reviews, tips, and advice from real users | Sep 1, 2025 | Download |
| Comparison | New Relic vs Datadog | Sep 1, 2025 | Download |
| Comparison | New Relic vs Dynatrace | Sep 1, 2025 | Download |
| Comparison | New Relic vs Splunk AppDynamics | Sep 1, 2025 | Download |
| Title | Rating | Mindshare | Recommending | |
|---|---|---|---|---|
| Dynatrace | 4.4 | 8.8% | 95% | 349 interviewsAdd to research |
| Zabbix | 4.2 | 3.3% | 95% | 107 interviewsAdd to research |
| Company Size | Count |
|---|---|
| Small Business | 55 |
| Midsize Enterprise | 34 |
| Large Enterprise | 44 |
| Company Size | Count |
|---|---|
| Small Business | 534 |
| Midsize Enterprise | 260 |
| Large Enterprise | 1261 |
New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.
What are New Relic's most important features?In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.
New Relic was previously known as New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM.
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
| Author info | Rating | Review Summary |
|---|---|---|
| linux server administrator at Alice Blue | 4.0 | I found New Relic easy to implement and useful for APM monitoring, but its pricing didn’t suit our budget, so we switched to Site24x7, which better met our needs for visibility, server metrics, and log analysis. |
| Head of API at a marketing services firm with 11-50 employees | 3.5 | I use New Relic for creating dashboards, alerts, and observability resources. Its integration capabilities and dashboards enhance our operational response, though email alert customization and log handling could improve. It's valuable for troubleshooting and resolving issues efficiently, providing decent ROI. |
| IT Manager at a consultancy with 10,001+ employees | 4.0 | We use New Relic to monitor applications, error logs, and Azure Kubernetes, self-hosting it on Kubernetes. It integrates with PagerDuty and ServiceNow for alerts, though improvements could be made in error sorting and log grouping for better issue resolution. |
| Independent Contractor at a tech services company with 1-10 employees | 3.5 | I use New Relic primarily for its APM capabilities for anomaly detection and integration with PagerDuty. While valuable, the licensing structure is challenging compared to Dynatrace, which offers an easier user model and better pricing. |
| SDET ANALYST SENIOR at TSYS | 3.0 | I use New Relic for Application Performance Monitoring and server monitoring. However, I find its stability could be improved. I prefer AppDynamics and Dynatrace over New Relic due to these tools' superior performance in my experience. |
| Chief Technology Officer at State of Hawaii | 4.5 | We use New Relic APM for monitoring and root-cause analysis, appreciating its simple interface and end-to-end monitoring. It surpasses alternatives like Splunk and AppDynamics. Although effective, we seek improvements in AI analytics for future releases. Deployment is on AWS. |
| Technical Service Delivery Manager at Noventiq | 4.0 | I use New Relic for comprehensive monitoring and end-to-end observability to predict potential system impacts. The APM feature is valuable for recording sessions and diagnosing behaviors, though its pricing could improve. We previously used basic monitoring tools and considered alternatives like Datadog. |
| Founding Partner at 2Five1 | 5.0 | I use New Relic to ensure applications perform without bugs or bottlenecks, especially during deployment. Its features help pinpoint code issues easily. However, it lacks full support for Azure Web Apps. It effectively identifies performance and user transaction problems. |
