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SendGrid Reviews

Vendor: Twilio
4.1 out of 5
Badge Ranked 1

What is SendGrid?

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Helped 900,644 peers since 2012

Featured SendGrid reviews

SendGrid mindshare

As of June 2026, the mindshare of SendGrid in the Cloud Email category stands at 8.1%, down from 20.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Cloud Email Mindshare Distribution
ProductMindshare (%)
SendGrid8.1%
Amazon WorkMail7.7%
MailChimp7.1%
Other77.1%
Cloud Email

PeerResearch reports based on SendGrid reviews

TypeTitleDate
CategoryCloud EmailJun 23, 2026Download
ProductReviews, tips, and advice from real usersJun 23, 2026Download
ComparisonSendGrid vs Amazon WorkMailJun 23, 2026Download
ComparisonSendGrid vs MailChimpJun 23, 2026Download
ComparisonSendGrid vs Fortinet FortiMail CloudJun 23, 2026Download
Suggested products
TitleRatingMindshareRecommending
Amazon WorkMail4.27.7%86%14 interviewsAdd to research
Fortinet FortiMail Cloud4.03.6%88%24 interviewsAdd to research
 
 
Key learnings from peers
Last updated Jun 8, 2026

Valuable Features

Room for Improvement

Pricing

Review data by company size

By reviewers
Company SizeCount
Small Business14
Midsize Enterprise1
Large Enterprise6
By reviewers
By visitors reading reviews
Company SizeCount
Small Business68
Midsize Enterprise23
Large Enterprise47
By visitors reading reviews

Top industries

By visitors reading reviews
Construction Company
11%
Manufacturing Company
11%
Government
9%
Outsourcing Company
8%
Computer Software Company
7%
Financial Services Firm
7%
Comms Service Provider
6%
University
5%
Marketing Services Firm
5%
Performing Arts
4%
Insurance Company
3%
Healthcare Company
3%
Retailer
3%
Pharma/Biotech Company
2%
Transportation Company
2%
Educational Organization
2%
Legal Firm
2%
Recruiting/Hr Firm
1%
Recreational Facilities/Services Company
1%
Hospitality Company
1%
Wholesaler/Distributor
1%
Consumer Goods Company
1%
Aerospace/Defense Firm
1%
Logistics Company
1%
Media Company
1%
Museum Or Institution
1%
Non Profit
1%
Real Estate/Law Firm
1%

Compare SendGrid with alternative products

Learn more about SendGrid

SendGrid customers

Related questions

 
SendGrid Reviews Summary
Author infoRatingReview Summary
Automation Engineer at a educational organization with 11-50 employees4.0I effectively use SendGrid for dynamic email templates and high-volume communications, especially for student and parent relations. Its robust delivery, scalability, and detailed logs are key, though initial setup can be technical.
Software Developer at a healthcare company with 11-50 employees4.5I use SendGrid for user and team notifications, especially appreciating its efficient multiple email sending. It solves our notification challenges, integrates easily, and I find it stable, scalable, and fully meets my needs. I recommend it highly.
Software Engineer at Sync Study4.0I use SendGrid primarily for transactional and some marketing emails. I appreciate its excellent documentation, easy APIs, stability, and scalability for developers. While customer support is great, I wish for better AI integrations and improved workflows with other automation tools, giving it an 8/10.
Research Associate at a consultancy with 1,001-5,000 employees4.5I find SendGrid great for email integration and scalability. However, its pricing and email limits are my main concern, especially when compared to AWS SES. Despite this, my overall experience is positive, earning it a 9/10.
Senior Software Engineer at a recruiting/HR firm with 1,001-5,000 employees5.0I use SendGrid for reliable, customizable email sending, especially for certificates, appreciating its fast delivery and tracking over slow SMTP. It saves me time and money, though I wish I could filter delivery reports by company ID. I highly recommend it.
Technical architect leader at a tech vendor with 10,001+ employees4.5I use SendGrid for client notifications, valuing its lag-free sending and API integrations. It's stable, but I seek more versatility and easier connections with third parties, like IBM Watsonx, as we are in early development.
Senior Software Engineer at a consultancy with 51-200 employees4.0I value SendGrid for notifications and its time-saving template customization, handling client branding well. My main issue, however, is being locked out of my account for months due to an unreceived password reset email and unresponsive support.
Marketing at a manufacturing company with 201-500 employees4.0I find SendGrid reliable with excellent deliverability and easy integration, saving significant time through automation. Although costs increase with volume, I want better pricing and analytics, yet it's a stable, valuable platform.
Senior Software Engineer at a tech services company with 51-200 employees3.0I primarily use SendGrid for email notifications and client reports, finding its delivery tracking and reliability excellent. While I wish for better documentation and webhooks, it's a stable, cost-effective solution improving email delivery rates.
Senior Web Developer at a retailer with 1-10 employees3.5I initially used SendGrid for email sending and custom applications, transitioning from Klaviyo for cost reasons. The platform integrates easily with WordPress, offering valuable automation features, though contact limit alerts and data fields need improvement.
Amrit Dash - PeerSpot reviewer
Amrit Dash
Automation Engineer at a educational organization with 11-50 employees
Apr 16, 2026
Dynamic templates have streamlined student and parent email campaigns and build consistent engagement
Niranjan Sharma - PeerSpot reviewer
Niranjan Sharma
Software Developer at a healthcare company with 11-50 employees
Nov 17, 2025
Saves server load by sending bulk email notifications efficiently
OO
Bukunmi Bukunmi
Software Engineer at Sync Study
Jan 6, 2026
Reliable email workflows have streamlined onboarding and support critical transactional messages
AA
AliAli12
Research Associate at a consultancy with 1,001-5,000 employees
Nov 30, 2025
Streamlined email workflows have supported automated onboarding, billing, and account notifications across projects
PK
Pramod Kumar
Senior Software Engineer at a recruiting/HR firm with 1,001-5,000 employees
Dec 29, 2025
Automated bulk emails have improved delivery speed and reliability for customer communications
reviewer2783874 - PeerSpot reviewer
reviewer2783874
Technical architect leader at a tech vendor with 10,001+ employees
Dec 2, 2025
Reliable email workflows have streamlined client notifications and API-based integrations
reviewer2776338 - PeerSpot reviewer
reviewer2776338
Senior Software Engineer at a consultancy with 51-200 employees
Nov 13, 2025
Creating branded notification templates has saved significant development time
reviewer2801337 - PeerSpot reviewer
reviewer2801337
Marketing at a manufacturing company with 201-500 employees
Feb 6, 2026
Automated emails have saved time and now improve communication with reliable delivery
Faisal Ejaz - PeerSpot reviewer
Faisal Ejaz
Senior Software Engineer at a tech services company with 51-200 employees
Nov 27, 2025
Reliable email tracking has improved notification workflows but documentation and integration options still need refinement
John Abelardo Manangan II - PeerSpot reviewer
John Abelardo Manangan II
Senior Web Developer at a retailer with 1-10 employees
Nov 13, 2025
A stable solution, with automation, but the data field of contacts needs improvement