Acronis Cyber Protect Cloud Reviews

Instant recovery and ransomware protection are the strong points. The active protection feature is particularly impressive.

The pricing policies could be improved. So in future releases of the product, I would like to see better pricing, primarily.

In the future releases, it would be great to have system protection and vulnerability assessment as additional features.

I have been using Acronis Backup Cloud for the past five years. We use the latest version.

We mostly use Backup Cloud for backing up our on-premises servers. If a customer requires cloud storage, then we suggest adding additional backups on cloud storage based on the required storage space. Acronis provides its own cloud storage. It's a public cloud.

Stability is a ten. No issues, no performance drops, and no crashes.

I would rate it ten out of ten. There are around 10-20 customers who have Acronis Backup Solution. It only requires server load.

When customers renew their support, they will get the necessary assistance. Support is always available. They are helpful and responsive.

Positive

I used Veritas. The previous product was not very layman and required contacting a configuration repair person. Acronis, on the other hand, can be easily accessed and understood by any customer regarding backup policies. It also provides a better understanding of licensing, which was difficult with the previous product. Acronis is a more configurable product, and it offers a single console for managing all devices.

It was really easy. The manageability and access are simple on a daily basis. The installation and implementation take around thirty minutes. However, to properly deploy and set it up, it may take two or more days. 

It doesn't require any maintenance. The data is automatically handled.

It's done remotely.

The licensing cost is very high. If any customers submit the renewal during the renewal period, it should be covered by the renewals. It starts from the renewal and not from the recent fees applicable. If customers have issues with their organization and don't want to renew right now, but plan to renew after six months, they may have applicable reinstant charges. However, these reinstitution charges can be wiped off or paid off. There are additional costs attached to the standard license.

I would rate it a six, where one is expensive, and ten is cheap. 

Overall, I would rate the solution a ten out of ten. 

Most of our use cases are midsize organizations. They use Acronis Backup Cloud as a secondary backup, with their primary backup on their office and secondary on the cloud.

The product has been very reliable from day one. The biggest advantage of the cloud is that you can scale up and down as you go along. 

Also, it's very secure, as Acronis continuously evaluates the security side. The kind of security features they bring in are really good. The interface is very easy to use.

Acronis comes out with many features and functions that most people don't use. They should provide more training so that people can leverage these options. 

Acronis keeps introducing new features that most people are not aware, or they are not encouraged, or they are not informed. So typically, what happens is that I install cloud backup, and my backups are going on. I don't try to innovate on that any further. But Acronis keeps bringing in features. They should educate the customers so that they can benefit from it. There is more room for improvement in the training. 

I have been using Acronis Backup Cloud for five years. 

I would rate the stability a nine out of ten. 

I would rate the scalability a nine out of ten. We are a reseller, so we have over thousand users. 

Most competitors have similar solutions, but Acronis has an advantage in cybersecurity and protection. Other vendors focus more on backup and features around it. We compared Acronis with Veritas Alto SaaS Protection and Veeam. 

The initial setup is very easy. We use the cloud provider provided by Acronis.

I would rate the pricing a seven out of ten, where one is a high price, and ten is a low price. It's somewhere in the optimum range.

Overall, I would rate the solution an eight out of ten. There is still scope for improvement in the solution. 

Acronis Backup Cloud can back up your on-premise workload, such as your virtual machine and physical server. You can store your backups in-house in the cloud or local storage, for example, a file server or network-attached storage.

If you have servers in a cloud provider, such as in AWS, Azure, or Google Cloud Platform, you can use Acronis Backup Cloud to back it up. You can also use the solution to protect workloads in applications such as Microsoft 365, Barracuda, Google Workspace, and Microsoft Exchange.

Acronis Backup Cloud can protect machines that run on various operating systems, such as the Windows Server, all versions, from 2008 to 2022, Linux, and Mac operating systems.

What I like best about Acronis Backup Cloud is the active protection feature that helps you protect your workload from ransomware attacks. It's a security feature that lets you combat ransomware. If you have the active protection feature enabled for your workload, you won't have to worry even if your system gets attacked by ransomware.

What's lacking in Acronis Backup Cloud is a unified dashboard or console that lets you see the backup status of all clients. Currently, each client has his dashboard for status monitoring, but I want Acronis Backup Cloud to implement a unified console or dashboard for monitoring.

Compared to Veeam Backup & Replication, Acronis Backup Cloud lacks the Hyper-V replication feature present in Veeam Backup & Replication.

I have four years of experience with Acronis Backup Cloud.

Acronis Backup Cloud is quite stable because there's a new release or code every month or twice a month. The Acronis team is always on top of releasing updates to fix any vulnerability in the tool, so I find Acronis Backup Cloud stable enough.

You can upgrade from the portal to the latest Acronis Backup Cloud version. You'll receive a notification whenever there's an upgrade, and to upgrade, you can click a button.

Acronis Backup Cloud is very scalable. Some of my clients started with five devices for the backups and then started increasing the number to twenty, thirty, or fifty.

Scaling Acronis Backup Cloud is seamless. Just from the portal, you can push the agent to any new device that you have, and that's it.

The technical support for Acronis Backup Cloud is brilliant. The team is swift to respond anytime I raise a request. The support team always walks me through the steps for resolving my particular issue, so I'm giving Acronis Backup Cloud an eight out of ten, support-wise.

Positive

I worked with Veeam Backup & Replication, but I prefer Acronis Backup Cloud because you can choose the type of deployment you want. For example, you can deploy it on the cloud or on-premises because Acronis Backup Cloud has two versions. Veeam Backup & Replication, on the other hand, only has the on-premise version, so you always have to deploy it on-premises.

Acronis Backup Cloud has a straightforward setup process. It takes about ten minutes to set it up.

Because I'm using the cloud version of the solution, I only need to ask the client what features he wants to be enabled on his account. I then enable the features, claim the email address, then do some configurations. It will then take five minutes to access the portal.

What takes a bit more time is onboarding devices to Acronis Backup Cloud. For example, if you have ten machines, you must onboard each machine to the solution.

I'm still using Acronis Backup Cloud. I'm using the latest version of the solution.

I'm a partner of Acronis Backup Cloud.

I'm in charge of maintaining the solution on behalf of my clients. The maintenance overhead is not that much. My colleague and I can handle the maintenance of Acronis Backup Cloud.

I advise anyone looking into using the solution to do the extra trial because you can get more than one trial for Acronis Backup Cloud. Do the trial and experiment, and check if the solution works for you and your environment.

My rating for Acronis Backup Cloud is eight out of ten.

Acronis Cyber Protect Cloud has many modules included, but we were only interested in the antivirus, security landscape, and backup components.

This can be useful if a customer is looking for a single console to manage all of their endpoints in terms of antivirus as well as endpoint backup, office to private email backup, and remote support. Asset management, vulnerability management, and email security are all aspects of asset management. If the users are spread across the globe, this will be beneficial.

The integration with multiple modules in the console and the backup and recovery features are very good.

Stability, security, and integration with various platforms are already present. Acronis has been on the market for quite some time. They've been constantly improving it and making it better and better.

Licensing costs could be improved.

I would like to see more integration with SIEM solutions.

I have been working with Acronis Cyber Protect Cloud for six months.

We are using the latest version.

Acronis Cyber Protect Cloud is a stable product.

We have five customers, and the users are starting from 50 to 500 users.

Technical support is good.

We provide several solutions such as Singularity, EDR, and Sentinel Endpoint.

The initial setup is straightforward.

This solution took two days to deploy, but it depends on which module is chosen. If you go with the overall solution, it could take a week.

We have one person to maintain this solution.

It's a subscription license with free trial licenses. It's a yearly subscription.

For technical support, there is a monthly and yearly billing option, as well as a subscription.

I would recommend this solution to others who are interested in using it.

I would rate Acronis Cyber Protect Cloud a nine out of ten.

We use this product to back up physical servers, virtual servers, PCs, and Office 365 files.

We are an IT company and backing up data is one of the services that we offer to our customers. This product enables us to use one management console to look after all of our customers' backups.

The management, backup, and recovery features are all very good.

The reporting could be improved. I would like to see some enhancements in that regard.

Acronis Cyber Protect Cloud

Acronis is a stable solution and at the moment, it is very extensively used.

This is a very scalable product.

For management purposes, we have perhaps five administrators who have access to it. We're probably managing more than 200 terabytes of data.

The technical support is very good.

Prior to Acronis, we used Commvault, Backup Exec, and Veeam.

We found Commvault too expensive, overly complex, and very hardware intensive. Quite often with Commvault, you had to have more servers to put the backups onto than you were actually backing up.

The initial setup is straightforward.

In our situation, although it was straightforward, it was quite complex in that we had to get all of our customers onto the system. We deployed it over a year, but that was because we were migrating lots of backup systems into one product.

We implemented this product ourselves.

Once it's up and running, one or two people can maintain it. It's not heavy in that regard.

We have seen a return on investment using this solution.

Acronis offers a 30-day free trial of the product.

There are no additional costs beyond the standard licensing fees.

Before choosing Acronis, we looked at Arcserve, Datto, and StorageCraft.

We're looking at adding the disaster recovery option to this solution.

My advice for anybody who is looking into implementing this product is to talk to Acronis and do a 30-day trial.

I would rate this solution a nine out of ten.

We use it for the backup of user machines. We have a lot of machines, and I use it daily to monitor, check, and do upgrades and make sure that everything is working properly.

It saves money and time. I have some machines with a very complex setup. It takes, for example, one week to set up a machine. In case the machine fails, instead of installing it again in one week, I can restore it in one hour. So, it saves time, and we don't have to bring people again to set up the machine. 

It is easy to use. I don't need any help to figure out how to do it. It is also very easy to install and upgrade. 

It is very simple and easy to use for restoring. It supports universal restoration. I can restore a full machine to another hardware with this, which is a very good feature. 

It will be good if Acronis can provide more documentation and videos describing how to do different things. Their documentation is good, but it is without examples. They don't have lots of videos. They should put more videos on YouTube to show how to set up certain things, how to restore, and how to back up. They should provide step-by-step documentation and videos for specific scenarios.

I would like them to improve the command line feature. The command line is not working smoothly, and there is some problem with it. If the command line is improved, it will take the product to the next level.

It would be great if it can back up data from storage so that people are able to back up old data. Such a feature will make it an enterprise solution for a full backup.

I have been using this solution for more than six years.

It is very stable. If I need to restore something, it perfectly completes the mission.

Their support is very good and professional. I opened a case through our management site, and they called me. They followed up through emails to ensure that everything is okay.

I didn't use any other solution.

It is easy to deploy. I don't even need to use the documentation to do it. It does not take a lot of time. A new server takes half a day. 

Its deployment is very easy with Active Directory or via the management console. You can control and monitor where it fails. It is very easy to use and understand. I just play with the interface, and it is very easy to do things.

I am not the one who is paying for it, but based on what I know, it is not very expensive. It has a good price.

I would advise others to go to the site and download it for free for 13 days and play with it. It is a very good solution that makes your life easier. The people behind this product are very smart, and they are thinking about the end-user.

I would rate Acronis Cyber Protect Cloud a nine out of ten.

The product is a good anti-ransomware solution. 

I have been working with the solution since last year. 

I would rate Acronis Cyber Protect Cloud's stability around eight to nine out of ten. 

The product offers native cloud services and is scalable. 

The product's support is good. 

I recommend the tool's monthly licensing model. 

I would rate Acronis Cyber Protect Cloud a nine out of ten. 

The most valuable feature of Acronis Backup Cloud is the ease of management.

Acronis Backup Cloud can improve by having fewer updates and patches to the solution. Additionally, should improve the functions that already exist in the solution rather than add new ones.

I have been using Acronis Backup Cloud for approximately three years.

The stability of Acronis Backup Cloud is good.

Acronis Backup Cloud is easy to scale.

We have approximately 15 users using this solution. However, we have more than 100 users including our customers.

Our main customers are small to medium companies.

The support from Acronis Backup Cloud is helpful.

The initial setup of Acronis Backup Cloud is simple.

The cost of Acronis Backup Cloud is good. They have several licensing models that customers can choose from.

I recommend Acronis Backup Cloud to others.

I rate Acronis Backup Cloud an eight out of ten.