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reviewer2000274 - PeerSpot reviewer
Software Engineer at CloudSense
User
Customizable with helpful support and simple management capabilities
Pros and Cons
  • "The general UI shows progress and data analytics for all projects in progress."
  • "Some updates are outdated, and their functionalities can affect the end outcomes."

What is our primary use case?

Asana has the most effective project and task management tools from my experience. 

It tracks every workflow to ensure there is a smooth implementation process. 

It gives my team the work plan at a suitable cost and time for managing various set projects. 

In addition, it allows my team to share documents with my colleagues and record video clips on any ongoing project. Asana has established the best working criteria that identify critical projects and tasks and give them first priority. 

Collaboration and joint project implementation enable each party to access the full documentation and provide unbiased opinions.

How has it helped my organization?

Project managers can easily manage projects from a unified system at reduced costs and time-saving. The general UI shows progress and data analytics for all projects in progress. It also displays task lists, and calendar views with the aim of simplifying the job of monitoring and assessment team. 

The platform has an automated database that saves customers' data with a tag of the assigned project to enhance faster follow-up. The addition of other related backup tools like screenshots and documents is easy. 

The Asana team is very innovative, and their updates have matched most of the work done on daily basis.

What is most valuable?

The subtasks section enables employees in the organization to break and classify tasks for faster implementation and access. 

We were able to customize the application interface and set the drop-down menu to accommodate tasks and projects. 

Date and time tools ensure that tasks are completed on the set period before deadlines. All the features have the potential capabilities to perform their unique tasks, and we have been happy since we secured this software. The proofreading system ensures that we submit projects that are free from errors and rich in planned text.

What needs improvement?

Some updates are outdated, and their functionalities can affect the end outcomes. When a task is deleted before submission, it is not easier to locate it. The software just requires regular updates, and everything will be okay. I did not experience many performance challenges as we are able to implement projects and submit them to our clients on time. 

It is simple and more flexible to work with it from anywhere and achieve the set targets. I appreciate the vendor team for coming up with the basic solutions for handling any given task and project using Asana.

Buyer's Guide
Asana
July 2025
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For how long have I used the solution?

I've used the solution for two years.

What do I think about the stability of the solution?

There are few downtime cases.

What do I think about the scalability of the solution?

The performance has been outstanding.

How are customer service and support?

Customer support has been always available when we need them.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have not used another project management software.

How was the initial setup?

The setup process is simple.

What about the implementation team?

The implementation took place through the vendor.

What was our ROI?

There has been positive ROI and increased business growth.

What's my experience with pricing, setup cost, and licensing?

It is easy to set up and acquire the application.

Which other solutions did I evaluate?

I evaluated Wrike, however, I decided to settle on Asana.

What other advice do I have?

The system is good and I have no complains.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Nakul Kundaliya - PeerSpot reviewer
Technical Lead Developer at Mayora Infotech
Real User
Useful document tracking, reliable, and simple implmentation
Pros and Cons
  • "The most valuable feature of Asana is the tracking of comments and documents in one place."
  • "I rate the support from Asana a four out of five."

What is our primary use case?

I am using Asana for documents.

How has it helped my organization?

This solution has helped our company because we do not have to worry about losing our information.

What is most valuable?

The most valuable feature of Asana is the tracking of comments and documents in one place.

For how long have I used the solution?

I have been using Asana for approximately five years.

What do I think about the stability of the solution?

Asana is stable.

What do I think about the scalability of the solution?

The solution scales well.

Most of the people in my company are using this solution. We have plans to increase our usage in the future.

How are customer service and support?

I rate the support from Asana a four out of five.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did not use another solution prior to Asana.

How was the initial setup?

The initial setup of Asana is straightforward.

What about the implementation team?

We did the implementation of the solution in-house.

What was our ROI?

I have received a return on investment from using Asana.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is reasonable.

I rate the price of Asana a four out of five.

What other advice do I have?

One person can manage the maintenance of this solution. This is a good solution, and I would recommend it.

I rate Asana a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Asana
July 2025
Learn what your peers think about Asana. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
861,524 professionals have used our research since 2012.
Donee Damore - PeerSpot reviewer
Associate Director Of Project Management at a consultancy with 11-50 employees
Real User
Project management dashboard use to manage creative projects and update stakeholders
Pros and Cons
  • "Asana allows you to create your own project with sub sections with subtasks that can be assigned. The feature I really love is that you can tag people to notify them that there has been progress on a project as well as add attachments."
  • "In some instances, there were subtasks where more than one person needed to review it, but I could only assign it to one person. I would have to create a subtask under a subtask and then assign it to other people. This could be improved."

What is our primary use case?

I have used Asana while working at an e-commerce agency while working on creative projects and creating content like ads for Amazon or Walmart Connect. We used Asana to keep individuals within the agency updated on projects, even if they do not work within the creative team. 

When I worked at Claire's stores as a digital project manager for their internal digital creative team, we used Asana for different departments to log requests for creative projects. We also used it to manage the projects within the digital team. 

What is most valuable?

Asana allows you to create your own project with sub sections with subtasks that can be assigned. The feature I really love is that you can tag people to notify them that there has been progress on a project as well as add attachments. It is a central depository for everything. It is also really useful that you can add people outside your organization to projects you are working on. 

What needs improvement?

The use of Asana can be restricted if it is not set it up the right way. In some instances, there were subtasks where more than one person needed to review it, but I could only assign it to one person. I would have to create a subtask under a subtask and then assign it to other people. This could be improved. 

For how long have I used the solution?

I have been using this solution for a year and a half. 

Which solution did I use previously and why did I switch?

I used Basecamp and JIRA prior to Asana coming out. JIRA is used more for software developers or backend development projects.

How was the initial setup?

The initial setup was complex because the onboarding is not done correctly. This is due to the fact that we are short staffed and did not have time to be trained. Once we had spent more time using the solution, it was easier to use and understand.  

What's my experience with pricing, setup cost, and licensing?

This solution is reasonably priced. 

What other advice do I have?

I would highly recommend Asana as I think it's a great tool. It is really easy to use once you are trained on it. It really helped me effectively manage projects and improve productivity and efficiency. It has a lot of options from an integration perspective with other platforms.

I would rate this solution an eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ralf Wenzel - PeerSpot reviewer
Cloud Architect at infotek-software GmbH
Real User
Makes onboarding customers easy as it is a simple and easy to use cloud-based software
Pros and Cons
  • "What I like most about Asana is its simplicity. For example: we're not the only ones using it, and we onboard our customers to it, and normally, they have no questions."
  • "On the development side for technical project management, Asana is missing features. We only use it for discussing tasks and strategies, and we use it for customer to-do lists. It doesn't have the source code integration that Jira and Jira Service Desk both have."

What is our primary use case?

We're using Asana for project planning with our customers. We created a company team in Asana, and we also created a customer team in Asana. We define the tasks and use the software for project management.

What is most valuable?

What I like most about Asana is its simplicity. For example: we're not the only ones using it, and we onboard our customers to it, and normally, they have no questions.

What needs improvement?

I'm not an expert on Asana. I'm only a user, and it does exactly what we want it to do. We are really happy with the software, so currently, there's no area for improvement.

On the development side for technical project management, Asana is missing features. We only use it for discussing tasks and strategies, and we use it for customer to-do lists. It doesn't have the source code integration that Jira and Jira Service Desk both have. We have Jira deployed on-premises for our development department. Our technical project management is on Jira, while our general project management is on Asana.

For how long have I used the solution?

I've been using Asana for three years.

What do I think about the stability of the solution?

Currently, I cannot tell how stable Asana is, because it's cloud-based.

What do I think about the scalability of the solution?

I haven't seen very good scalability in Asana, because it's cloud-based.

How are customer service and support?

I never had to contact technical support for Asana.

Which solution did I use previously and why did I switch?

We use other solutions in parallel to Asana such as Jira and Jira Service Desk. We're using all three solutions.

How was the initial setup?

There's no setup involved because we're using the cloud-based version of Asana. I just give them my email address and I register, then I'll have the software running. Though if I have to configure new projects on Asana, doing that is easy.

What other advice do I have?

I'm just a user of Asana, but when it comes to firewalls, I'm an expert.

We're using the cloud-based version of the software, not the on-premises version. It's the latest version because we didn't do an on-premises installation. We're using their past service, the cloud-based offering from Asana. Our cloud provider is Asana.

The number of users of the software highly varies. We're using it project-based, so my colleagues would be working with ten customers today, then tomorrow we'll have another project. 

My advice to others looking into using Asana is to start with the cloud version, because I really don't know much about their on-premises version.

I'm rating Asana eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sam Thomas - PeerSpot reviewer
Product Manager at a tech services company with 5,001-10,000 employees
Real User
Kanban style work collaboration and task management tool that's stable and straightforward to set up
Pros and Cons
  • "Stable Kanban style tool for collaboration and task management. It runs smoothly and has a straightforward setup."
  • "It's hard to integrate Asana into other parts of the company workflow, so integration is an area for improvement."

What is our primary use case?

I'm using Asana to have data for our weekly team stand-up meeting.

What is most valuable?

What I found most valuable in Asana is its Kanban style board. I haven't dug into the tool deep enough to really explore all of its features.

What needs improvement?

Better integration could be an area for improvement in Asana. It's hard to integrate it into other parts of our company workflow because our company infrastructure has a lot of security firewalls, but I'm not sure if there's anything Asana can do about it.

What do I think about the stability of the solution?

Asana is a stable tool. It runs smoothly.

How was the initial setup?

The initial setup for Asana was straightforward. It's one of the reasons the team decided to use it.

What other advice do I have?

I work with Asana five minutes a week, but not in-depth like some of my other colleagues.

For our needs today, Asana is doing what it intends to do. I don't know how more we can push it, because we're not really leveraging it for its whole capacity.

We haven't reached out to their technical support team because we didn't have a need.

My usage of the tool is extremely limited, so I don't have much expertise to give advice to anyone looking into implementing Asana.

I'm rating Asana eight out of ten, based on my experience.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
HeshamFouad - PeerSpot reviewer
Quality and Technical Support Department Manager at dsquares
Real User
Makes it easy to implement and monitor plans, and it is easy to install and learn
Pros and Cons
  • "It is very good for managing the timeline. I'm a quality manager, and I have different testing projects running with different work breakdown structures. Asana makes it very easy to implement and monitor the plans. It is easy to move the tasks and complete them, break them down, and assign them to people."
  • "Auto-shift is an essential feature for planning, but it's currently not there. It should have this feature so that when you move a task that depends on another task, the dates should be auto-shifted. For example, you have two tasks dependent on each other. When the parent task is moved or delayed, the child task should also be delayed, and the date should be shifted. When we have a very long timeline, it's very complex to go task by task and shift the dates on the task. Auto-shift is a fantastic and basic feature of project management, and having such a feature in Asana would make our lives much easier. If Asana added this feature, it would complete the suit and close the project management cycle because currently, there is a gap."

What is our primary use case?

We are using it for managing small and medium projects.

What is most valuable?

It is very good for managing the timeline. I'm a quality manager, and I have different testing projects running with different work breakdown structures. Asana makes it very easy to implement and monitor the plans. It is easy to move the tasks and complete them, break them down, and assign them to people.

What needs improvement?

Auto-shift is an essential feature for planning, but it's currently not there. It should have this feature so that when you move a task that depends on another task, the dates should be auto-shifted. For example, you have two tasks dependent on each other. When the parent task is moved or delayed, the child task should also be delayed, and the date should be shifted. When we have a very long timeline, it's very complex to go task by task and shift the dates on the task. Auto-shift is a fantastic and basic feature of project management, and having such a feature in Asana would make our lives much easier. If Asana added this feature, it would complete the suit and close the project management cycle because currently, there is a gap. 

For how long have I used the solution?

I have been using this solution for a couple of years.

What do I think about the stability of the solution?

It is good from the stability point of view.

What do I think about the scalability of the solution?

Because of the lack of the auto-shift feature, it is difficult to manage a complex project or complex timeline. For small and medium projects, it's a perfect tool, but for big or complex projects, Microsoft Project is suitable.

We have more than 50 people who use this solution.

How are customer service and support?

I have contacted them many times. I contacted them regarding the auto-shift feature because, in the beginning, I thought it was something I didn't know. I had to integrate Asana with Freshdesk. We got another tool to make the integration happen, and after that, it was very easy to open a task through Asana. Their support was good. I would rate them a four out of five.

Which solution did I use previously and why did I switch?

I used Microsoft Project. We switched because Asana was way easier. It doesn't have a learning curve like Microsoft Project. It is also cloud-based and cost-effective. 

How was the initial setup?

It was very easy. I like it for that reason. There is no learning curve for understanding and enabling the tool.

What's my experience with pricing, setup cost, and licensing?

Its price is fair. Its licensing cost is cheaper than Microsoft Project. I would rate it a two out of five in terms of pricing.

What other advice do I have?

On the technical side, you should be able to learn it quickly. You can watch the videos on the Asana website. On the practical side, you should explore the feature of having custom columns because it's like magic. Being aware of the fact that you can add custom columns in your plan and use them for analysis and managing your project would make your life easier later on. So, at the initiation phase, it's very important to know that you have this capability.

I would rate it an eight out of ten. It is a very good tool. It is very easy to install and easy to learn, but if you have complex and big projects, you would have problems. If they add the auto-shift feature in future releases, my opinion will change, but currently, I would rate it an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Alexandros Pavlakis - PeerSpot reviewer
Marketing Manager at Action Global Communications
Real User
Highly customizable, simple setup, and priced well
Pros and Cons
  • "Asana provides a lot of options and a lot of customization to give the best efficient way for your business to operate. For example, I can customize my tasks, tables, and pipelines the way I want them to fit my business model. It's easy and highly customizable."
  • "The stability of Asana is good. However, there are some issues with maintenance, when the solution is down. For example, there might be maintained for a few hours where we cannot use the solution."

What is our primary use case?

We use Asana as a project and task management tool. We assign tasks for each colleague of ours to do something in relation to our work. For example, it is a developer that needs to program something. I will put all the tasks there, assign them to him, and put my deadline, and the information that is needed. It provides a complete overview of all of the work that we do for our business operation and models in our company.

What is most valuable?

Asana provides a lot of options and a lot of customization to give the best efficient way for your business to operate. For example, I can customize my tasks, tables, and pipelines the way I want them to fit my business model. It's easy and highly customizable.

For how long have I used the solution?

I have used Asana within the past 12 months.

What do I think about the stability of the solution?

The stability of Asana is good. However, there are some issues with maintenance, when the solution is down. For example, there might be maintained for a few hours where we cannot use the solution.

What do I think about the scalability of the solution?

All the users in my company are using this solution.

How was the initial setup?

Asana is simple to set up.

What's my experience with pricing, setup cost, and licensing?

There is a free version of Asana, but we use the paid version to receive all the features we want. The overall price is reasonable.

What other advice do I have?

I rate Asana a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Co-Founder at MyBenefits
Real User
Easy to use and set up but you need to have an action plan in order to really get its full benefits
Pros and Cons
  • "The solution appears to be quite stable."
  • "You need to have an action plan, otherwise, it won't be as effective."

What is our primary use case?

We primarily use the product for managing our partner plans and partner deals.

What is most valuable?

The ease at which to create new projects is great. That's the main reason we use it.

It's a very straightforward setup.

The solution appears to be quite stable.

They offer a free version that we are able to use without cost.

What needs improvement?

Nothing is missing in terms of features at the moment.

You need to have a plan going in or it might be hard to use. You need to have an action plan, otherwise, it won't be as effective.

For how long have I used the solution?

I've been using the solution for a year and a half.

What do I think about the stability of the solution?

My impression is that the solution is stable. We haven't had problems with bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

We only deployed it to six people. In terms of its full scalability potential, I'm unsure. We've never really tried to expand it.

All of our users are in sales and marketing.

At this point in time, we have no plans for expanding usage.

How are customer service and support?

I haven't used technical support. I cannot speak to how helpful or responsive they are.

Which solution did I use previously and why did I switch?

We used Excel previously. We needed something that was easier for everybody to access and therefore we moved over to this.

How was the initial setup?

The initial setup is very straightforward and simple. It's not a complex process. 

Each project takes one to two hours to set up.

It's cloud-based. Once in a while, we'll have a new project and we'll go through the setup process for it. Being cloud-based also means there's no maintenance required. It's all very easy.

What about the implementation team?

We handle everything ourselves. We do not need the assistance of outside help.

What's my experience with pricing, setup cost, and licensing?

We use the free version of the solution at this time. We do not need to pay for it.

What other advice do I have?

I'm a customer and an end-user.

We are using the latest version of the solution.

I'd rate the solution at a seven out of ten. We're pretty happy with it overall.

I'd advise those considering Asana to go in with a plan. If you have a plan, it makes it easier to implement it. Don't just try and create it. Have a plan of what you want to organize, and it makes it very simple. As long as you've got a plan, it's an easy product to use.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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