I use Asana mainly for project management and teamwork.
Director of Analytics at a financial services firm with 1-10 employees
Has a good user interface and can be used for project management and teamwork
Pros and Cons
- "The solution's user interface is very good."
- "More features can be added."
What is our primary use case?
What is most valuable?
The solution's user interface is very good. The solution's alerts and notifications also help a lot. The additional feature of integrations with other tools is also very useful.
What needs improvement?
More features can be added.
For how long have I used the solution?
I have been using Asana for almost six years.
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What do I think about the stability of the solution?
Asana is a completely stable solution, and I haven't had any issues with the solution's stability.
What do I think about the scalability of the solution?
Asana is a scalable solution. We have been expanding and adding many team members and haven't faced any challenges with the solution's scalability. Less than 100 people are currently using Asana in our organization, but we're planning to increase the usage soon.
How was the initial setup?
The solution's initial setup is very, very simple. I am also working as an admin for Asana for my team. The solution's implementation involves a couple of clicks, and you are onboarded.
What about the implementation team?
We implemented Asana through an in-house team. The solution's deployment was very simple and didn't take more than a few weeks.
What other advice do I have?
The solution's notifications and integration supports remote collaboration by updating the team on how the project is moving ahead. You can integrate Asana with Microsoft Teams. You can set up the alerts, which is very beneficial for getting updates.
Project management covers the whole delegation and accountability portion of Asana. It tells us when a particular subpart of the project was assigned to a person and when it was moved to the next phase. We are working with the software version of Asana.
The solution's delegation and tracking features are very beneficial, considering that we work in a hybrid model. Sometimes we are in the office, and sometimes we are not. It helps a lot when you don't have to chase people, and you can directly refer to Asana's board and understand what's going on. Asana has completely adapted to the evolving needs of our projects over time.
Our focus while implementing the solution was mainly to cover the project management of our teams by ensuring the stages and required alerts. We ensured that the dashboards were up to mark during our planning conversations. These things were considered while doing the implementation.
I would recommend Asana to other users based on their use cases. Users looking for a project management and collaboration tool should choose Asana.
Overall, I rate Asana a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Chief Operations Officer at PRO-VISION
A stable and easy-to-use solution that has all the functions you need for project management
Pros and Cons
- "Asana is a very simple interface for project managers to figure out, providing all the functions they need."
- "It would be great if Asana could create a library for each project within the interface."
What is our primary use case?
Asana is a tool that helps project managers do their tasks, follow up on them, and track the processes. They can also have feedback on the performance of those tasks. Asana helps project managers to plan for risk management.
What is most valuable?
Asana is a very simple interface for project managers to figure out, providing all the functions they need. Asana is one interface that contains multiple functions such as object key results (OKRs), time plans, metrics, and risk management. All these functions can help you to easily implement your project from the initiation to the evaluation stage.
When you have access to Asana as a project manager, you will find everything you want inside it. In some cases, if we use alternatives, we have to jump from one program to another and some apps to complete everything. However, Asana is an interface that includes everything you want.
What needs improvement?
It would be great if Asana could create a library for each project within the interface. For example, if you are working on ten projects and need to make daily changes to all of them, having a separate library for each project would be helpful.
What do I think about the stability of the solution?
Asana is a pretty stable solution.
What do I think about the scalability of the solution?
Asana is a scalable solution. When it comes to project management, scalability is limited to the function you do. If we go to time planning, you can do the time planning for a one-year project or one hundred. It's the same. The solution's scalability is very high.
Currently, I am using Asana in our organization.
Which solution did I use previously and why did I switch?
I’ve previously used MS Project and Oracle Primavera. Primavera is very difficult to adopt and use. MS Project is used for simple projects, providing only a chart and time planning. However, plenty of functions and apps you need for project management are missing in MS Project. You can run simple projects using MS Project, but it cannot help with complex projects.
How was the initial setup?
You don't need to set up Asana because it's cloud-based, and you can work online.
What's my experience with pricing, setup cost, and licensing?
Currently, I'm using Asana for free. The solution's free version can be used for basic functions. When my colleagues start using it, I will contact Asana and find the most efficient plan for us.
What other advice do I have?
Since Asana is a cloud system, we always use the latest version of the solution.
Users can go ahead with Asana because it's easy. It's a stable and scalable solution that has all the functions you need for your project management. The solution can save your progress when you are offline so that you can find everything when you're back. This feature can be helpful when you have internet issues.
Overall, I rate Asana a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Asana
May 2025

Learn what your peers think about Asana. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
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Consultant at Quotid-up
Extremely stable, user-friendly, and easy to navigate
Pros and Cons
- "My task box displays all of our tasks, organized by day, helping us to focus on what needs to be done each day."
- "The documentation for integration could be improved. We require more information to facilitate the integrations."
What is our primary use case?
As a consultant, I use Asana to ensure that I organize all my clients and the tasks I have to do for them. I have around ten different projects every week, so Asana is essential to help me manage everything. Additionally, I help companies implement Asana and many of them are agents who need a tool to organize their projects with their clients.
Asana is accessed through a website.
How has it helped my organization?
The main challenge for me or my client is to prioritize all the tasks. Asana can help us set deadlines, establish good practices in our industry, and manage the workflow. If we have ten people, we can check who is busy and who is free to assign work. We can also use Asana to set different business goals and link to our projects.
What is most valuable?
My task box displays all of our tasks, organized by day, helping us to focus on what needs to be done each day.
What needs improvement?
The documentation for integration could be improved. We require more information to facilitate the integrations.
For how long have I used the solution?
I have been using the solution for three years.
What do I think about the stability of the solution?
I give the stability a ten out of ten. Asana is super stable and reliable.
What do I think about the scalability of the solution?
The solution is scalable. The only delay is when a new person is added to Asana they must be invited to all the different areas and that takes some time.
I give the scalability an eight out of ten.
How are customer service and support?
The technical support is not very reactive and can take around four days to get a response but they do always resolve our issues.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I use Asana and Monday.com. Monday.com is more flexible and we can easily automate and integrate. Asana is more stable, user-friendly, and easier to navigate.
How was the initial setup?
I give the initial setup an eight out of ten. The solution is highly adaptable for integration. The full deployment for a small company takes two months.
Before deploying, we consult with our clients to understand their requirements. We typically begin the project on-site and review each step with the client via phone. Once we have established the processes and workflow, we can set up Asana and ensure that everything is functioning correctly. The final step is to train the rest of the organization on how to use Asana. We typically use three to four people for deployments.
What about the implementation team?
We implement the solution on-premises for our clients.
What was our ROI?
Asana is worth the money because it will save us time by making information easily accessible. I think with a conservative estimate, everyone can save two hours per week, but the reality is likely closer to four hours per week. This extra time can be used to work on more client projects and produce more, resulting in more money earned.
What's my experience with pricing, setup cost, and licensing?
Compared to other solutions on the market, Asana is a bit expensive. The cost is $25 US per unit per month.
There will be no additional cost for standard use. However, due to the limited number of integrations available, we may incur additional costs to ensure that we can integrate other tools with Asana.
What other advice do I have?
I give the solution a ten out of ten.
When an organization is using Asana in its enterprise or team, many people will be using the solution. It is important that they collaborate and work together to ensure the goal of the solution is achieved, which is to improve collaboration. If only a few people are involved in the setup process, it is likely that the other people will use Asana differently, resulting in a chaotic and worse situation than before. Therefore, it is advised that the team work together to decide how they want to use the solution.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Senior Back Office Manager at a financial services firm with 51-200 employees
Great tagging, helps with visibility, and is easy to use
Pros and Cons
- "It has helped our departments maintain visibility."
- "We don't get enough notifications."
What is our primary use case?
We are using Asana to send tasks or tickets to different departments internally, inside the company.
How has it helped my organization?
It has helped our departments maintain visibility. If you're tagged in there, everybody can see it. It's different than emailing and being CC'd. If you have 30 emails before you became CC'd and then you have to go and read through each one of them, scroll down to the end to understand what's going on, it can get messy. Here, everything looks much better and it's much easier to understand what's going on.
What is most valuable?
The visibility is great. The fact that everybody can see all of the tasks, and all of the comments, is super helpful. If you are tagged inside this task, so it's very easy to see. The interface looks really nice and it's really simple to get around and view everything, especially the items directly related to your work. Task management and distribution are awesome.
What needs improvement?
If you are not tagged in the task specifically, even though the task is in your department, you're not going to get notified that there is a new task for your department. You need to constantly have the assignment program open, so you can check in and basically do the tasks that are new, to assign them accordingly.
From my department, if I send a task to a different department unless they open it and tag me personally, I'm not going to see this task anymore. That's a little bit tricky for us. We need that to be changed.
We don't get enough notifications. Everyone has to keep opening up Asana to check and see the tasks. If something isn't tagged, it won't show up in anyone's notifications.
For how long have I used the solution?
I've been using the solution for three months.
What do I think about the stability of the solution?
The solution has been quite stable. There aren't bugs or glitches and it doesn't crash or freeze. It is reliable.
What do I think about the scalability of the solution?
We haven't had an issue with scaling per se. However, we would like the visibility to expand beyond our department. There aren't enough notifications and everybody needs to open it up all the time to check tasks.
We have about 100 users on the solution currently. It's used by all departments, including IT, back office, customer support, operations, partner department, management, and compliance.
Which solution did I use previously and why did I switch?
We switched to Asana from Freshdesk. We also used to use Zendesk for ticketing. In my previous companies, we might have used Skype or Microsoft Teams or just plain email to communicate items to each other.
We used to do emails basically and were CC'ing everyone. Then we went to Freshdesk as a ticketing system. Everybody wants to have Asana for the reporting system. It's much better to use Asana as everybody can see it. The managers and heads of departments can actually see what you're doing, and what each of their team members is doing all of the time.
We used Freshdesk as an email ticketing system, with clients mostly. It was not internal usage. Asana is better for creating tasks and having visibility without having to email people to inform them of tickets.
How was the initial setup?
I wasn't a part of the implementation process.
What about the implementation team?
Our IT team handled the implementation.
What other advice do I have?
I'd recommend the solution to others. It's very useful and the interface is easy to use. As with any program, you need to get used to it, however, and maybe I'm just not used to it yet. Maybe they use notification alarms that I am missing or maybe they can be set. That's the biggest issue for us right now. In any case, the way it's set up, it's really nice. You can mark items as complete and you can mark is in progress. It's simple.
I would rate the product eight out of ten. If the alerts and notifications were better, I would rate it higher.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Co-Founder at KH&Co
The task hierarchy is amazing We can create a core task for the entire team, but then we can create sub tasks off the core task and assign them to specific people. LOVE THAT
Pros and Cons
- "The ability to build subtasks and break things down off of our major tasks has been very valuable. It is very stable and extremely scalable. The initial setup is very simple."
- "Having a quick way to do video inside the platform or video communication could be very handy."
What is our primary use case?
We primarily use the solution for project management and communication on projects.
How has it helped my organization?
We're still in the process of learning it, so I can't say that it's improved the organization tremendously yet, but our whole team understands its value and we just need to implement it. The onboarding process has been a little bit slow, just getting everybody to use it and moving away from our old habits.
What is most valuable?
The ability to build subtasks and break things down off of our major tasks has been very valuable.
What needs improvement?
The world is moving to a lot of video-type communication and having a quick way to do video inside the platform or communicate via video from one person to another could be very handy. In a couple of other platforms, I have looked for a way to communicate with the team with a short 30-second video that I can just click on, record, send, and be done with it.
I don't think it needs additional features as much as having a way to onboard the team and having a better way to get everybody accustomed to using it. That's what we need to figure out. I don't know if that's anything that Asana can do as much as it is just figuring out how to build an implementation plan for the product on our end.
For how long have I used the solution?
I have been using Asana for about six months.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
I think it's extremely scalable. I'm questioning how I can use archives, how I can resurrect old projects, and how to add on to old projects. Before we can ever get to that level, we have to implement the projects we have. So the long-term roadmap in my mind is: What does it look like if I want to resurrect an old project, add onto it, keep or duplicate it?
Right now, there are only four of us in the company, so we're only implementing the product across the four of us and that's just super, super simple.
How was the initial setup?
It was very simple. By the end of the first day, I had a pretty good grasp on it. I think the rest of the team saw implementing the projects as a little too much work, and I think that was part of what limited our process. Moving from pen and paper, or moving from a whiteboard, into a digital platform involves a shift of mindset and a shift of processes. We didn't do a good transition from old-school processes to new-school digital processes.
What's my experience with pricing, setup cost, and licensing?
For what it brings to the table, I think Asana is fairly affordable. There are some features, such as portfolios, that I would like to see included at the level we're at. I think to pay extra for some of the portfolio features is unrealistic at this point, especially for a small startup company like ours. I would like to see that feature in our pricing plan right now, but other than that, it's definitely pretty good.
Which other solutions did I evaluate?
I looked at monday.com and at Trello. I looked at several different systems and landed on Asana for project management as we really thought it would bring the best value to our team.
What other advice do I have?
I would advise others looking into Asana to investigate the other platforms, but more than anything to know what they want when they go out and look for a platform. I didn't have well-documented what I really, really wanted, and that required me to chase a lot of rabbit trails and actually test some products, which wasted a lot of my time. If I had down on paper what I really wanted, Asana would have risen to the surface really quickly, but I was not well-prepared for what I was looking for.
As a whole, I would rate Asana as a 8.5 to 9 out of 10.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Immigration Technology Specialist at a legal firm with 501-1,000 employees
An intuitive and user-friendly solution that provides different types of views and has a good knowledge base and customer support
Pros and Cons
- "It is pretty comprehensive when it comes to the different views that it gives you. It gives you a Gantt chart view, calendar view, board view, and list view. It is kind of helpful to have different types of views and see how it views your different tasks. I appreciate being able to do that. The biggest thing is that it is extremely user friendly. Asana is pretty intuitive. Someone who is not tech-savvy can kind of catch on quickly. It is better than other tools like Smartsheet. Some of the other tools like Microsoft Project and Excel are great tools, but you have to invest a lot of time to learn them, which is not the case with Asana."
- "There could be some improvements in terms of how projects or day-to-day work is organized. One of the challenges when it comes to rolling out to an enterprise is the way the projects are organized. It has a kind of setup where you have different projects and tasks, but it is not as organized as Smartsheet when it comes to organizing projects or different teams. It can get really cluttered really fast. JIRA has another suite to submit the support tickets. It would be good if Asana could branch out to incorporate some kind of workflow. It is great for collaboration and recording work, but there isn't any workflow. It would be useful if they can map out a workflow of who approves what. This is kind of a big ask, and it is not geared towards that."
What is our primary use case?
I use it as a project management tool and as my day-to-day tool to capture and plan out my work.
It has business and professional editions. Currently, I am using the professional edition. I am using the latest version of this solution.
How has it helped my organization?
It has helped our organization. Everyone is kind of using the same software. Instead of having an Excel sheet here or a Word document there to capture work, we have everything in one system.
What is most valuable?
It is pretty comprehensive when it comes to the different views that it gives you. It gives you a Gantt chart view, calendar view, board view, and list view. It is kind of helpful to have different types of views and see how it views your different tasks. I appreciate being able to do that.
The biggest thing is that it is extremely user friendly. Asana is pretty intuitive. Someone who is not tech-savvy can kind of catch on quickly. It is better than other tools like Smartsheet. Some of the other tools like Microsoft Project and Excel are great tools, but you have to invest a lot of time to learn them, which is not the case with Asana.
What needs improvement?
There could be some improvements in terms of how projects or day-to-day work is organized.
One of the challenges when it comes to rolling out to an enterprise is the way the projects are organized. It has a kind of setup where you have different projects and tasks, but it is not as organized as Smartsheet when it comes to organizing projects or different teams. It can get really cluttered really fast.
JIRA has another suite to submit the support tickets. It would be good if Asana could branch out to incorporate some kind of workflow. It is great for collaboration and recording work, but there isn't any workflow. It would be useful if they can map out a workflow of who approves what. This is kind of a big ask, and it is not geared towards that.
For how long have I used the solution?
I have been using Asana for the last three months.
What do I think about the stability of the solution?
It is stable. I don't know about any bugs or issues at the moment.
What do I think about the scalability of the solution?
I have scaled it a little bit, but I haven't scaled it to fit the complete enterprise. I have mostly scaled it for a couple of teams using it. It was easy for small teams, but scaling it when you get to tens of thousands might be a challenge. It is great for small-sized and medium-sized businesses.
Currently, we have just a few users. We have a data scientist, a technologist, and a manager.
How are customer service and technical support?
They have a really good customer experience team. I would give them a solid ten out of ten. They provide really good tech support, and they are very responsive. They set up a call with you and walk you through it. I appreciate that.
Which solution did I use previously and why did I switch?
I used Excel. I switched to Asana because it is easier for most people to kind of see it live how the work is progressing. With Excel, you have to save the work, and someone else has to open it up, whereas, with Asana, it is live. That's the major takeaway in terms of capturing work.
How was the initial setup?
The initial setup is straightforward.
What's my experience with pricing, setup cost, and licensing?
It has a free version.
What other advice do I have?
I would suggest looking through their knowledge base. They have a really good knowledge base for different use cases. I would even recommend trying out the trial, which is available for one month. With any tool, you just need to know what your specific needs are.
I would rate Asana an eight out of ten because I'm still learning how to use it. It is not a tool that covers everything. It is good for my purpose, and that right now is just tracking the work and collaborating with other folks.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Data & Process Analyst at Pnbmetlife India Insurance Ltd
Insightful dashboards streamline task management and collaboration
Pros and Cons
- "The dashboards are really insightful and easy to use."
- "The main dashboard, where there is a list, needs improvement."
What is our primary use case?
I use Asana to create portfolios, tasks, and subtasks and collaborate with others. It is integrated into my daily workflow, where when a new task is assigned to a project, we note it, set up starting and due dates and completion dates, and assess complexity and workload indicators.
What is most valuable?
The dashboard is the most valuable feature because other features are more or less common with similar platforms. The dashboards are really insightful and easy to use.
What needs improvement?
The main dashboard, where there is a list, needs improvement. It should have some memory because if you navigate back and forth, it does not show your last position. It should remember where you were, so it returns you to the same part of the list, instead of the first item, to avoid losing flow.
For how long have I used the solution?
I have been working with Asana for about six months.
How was the initial setup?
During the initial setup, I found it was close to easy, rating it a nine out of ten.
What other advice do I have?
I would rate Asana eight out of ten overall.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Nov 26, 2024
Flag as inappropriateFounder at Elxae Hub
A stable solution with a lot of integrations and good task management features
Pros and Cons
- "The tool has a lot of integrations."
- "The messaging feature could be better."
What is our primary use case?
The solution is a task management app. It is good for project management.
What is most valuable?
The tool has a lot of integrations. It’s popular and has good task management features.
What needs improvement?
The messaging feature could be better.
What do I think about the stability of the solution?
I've never had challenges with the product’s stability. For the period we used it, it was stable.
What do I think about the scalability of the solution?
The tool is scalable, but we have to remember that we have to pay for it. Our organization had a team of 15 to 20 people using the solution. A project manager managed the solution. We did not need a developer.
How was the initial setup?
The initial setup was straightforward. I come from a technical background. Everything is straightforward for me. The setup was very simple. We had to download the app and add the tasks.
What about the implementation team?
We deployed the tool in-house. We just have to sign up and download the app to deploy the solution. If we want to use the cloud version, we can get on the website and add users and tasks. It is that simple.
What was our ROI?
My organization would have seen a return on investment in the solution. If they didn’t, they would have stopped using it.
What's my experience with pricing, setup cost, and licensing?
We paid a monthly licensing fee for the product.
Which other solutions did I evaluate?
Bitrix24 is pretty fast, but Asana is fine too. Asana is better than Trello as a task manager.
What other advice do I have?
Asana is good at what it does. However, I still prefer Bitrix24 over Asana. People looking to use the solution must go ahead and use it. It is not a bad tool. Overall, I rate the product an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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