Asana Reviews

We utilize Asana as a tool for our project managers, enabling them to create intake forms, develop timelines, and monitor progress. Additionally, we can easily share files by integrating with platforms such as Dropbox, Microsoft, and Outlook. We have various options to connect our internal system which this system facilitated communication between both platforms.

Asana's most valuable aspect is its ability to consolidate all tasks and projects onto a single board, allowing for seamless navigation through timelines from start to finish. Additionally, it enables the inclusion of key stakeholders and provides a private communication channel for discreet discussions. The organizational component of Asana is particularly beneficial, including its coding features.

It would be beneficial if Asana had a predecessor feature that automatically adjusts all subsequent dates when changes are made to a timeline. For example, if I assign a designer four hours for one task and two days for another, and the completion of a task takes longer than anticipated, it would be convenient if updating one date could prompt the adjustment of all other relevant dates. Essentially, this feature would streamline the process and eliminate the need for manual adjustments.

I have been using Asana for approximately five years.

Asana's solution is scalable and user-friendly, especially for key individuals who will be working on the platform frequently, such as designers and web developers. Once shown how to use Asana, it becomes straightforward to manage tasks and collaborate with others. Essentially, Asana's ease of use lies in the ability to explain and demonstrate its features effectively.

I have used the support from the vendor through email. I have had all my questions or issues addressed well. 

I rate the support Asana an eight out of ten.

Positive

The setup process for Asana varies depending on the client or company using it. For instance, with an ad agency, the setup may take around five hours as it requires thoughtful consideration of site mapping before determining how to utilize the platform effectively. Conversely, for individual entrepreneurs, the setup process should be straightforward as they are solely responsible for managing their own projects and can easily adapt to the platform.

Within one week the solution can be up and running. However, it takes three months to have the required people trained and for the solution to be operating well.

Previously, the deployment of Asana involved the director and IT personnel. The initial step was to identify the administrators who would have access to the account, followed by key stakeholders, such as IT and business management who set up the necessary configurations. Next, the project manager would begin adding tasks to ensure deadlines were met, and contractors were included as needed. The account management team was responsible for handling the accounts of the main individuals involved in the project.

Conducting a few workshops on how to use Asana can be beneficial in helping individuals understand its functionality. Once the framework is established, the process becomes more manageable, and it's easier to identify and address any bottlenecks or issues that may arise. Overall, once the system is set up and tested, using Asana should be seamless without any significant hurdles.

I rate Asana an eight out of ten.

I use Asana for advanced use cases, including managing software development and other projects.

With one particular project, we manage the development activities with around twenty people on the project team and about five hundred tasks, for which Asana helps to manage our sprint planning.

The most valuable features of the solution are the different views, including the list view, table view, dashboard, and the ability to add fields or customize by adding some specific fields for a project.

The calendar view in Asana has shortcomings and can be improved. The other element is the ability to natively be able to add additional connectors to better manage the planned time versus the actual time for each task.

The timesheet aspect is an additional feature I like to see in Asana since we now use another application called Toggl for managing our time cards. It would be better if we could do what we do in Toggl directly in Asana since it would be easy to plan activities.

I have been using Asana for a year and a half. I use the solution's latest version.

Stability-wise, I rate the solution a nine out of ten.

Scalability-wise, I rate the solution a seven out of ten.

The initial setup was straightforward.

The solution is deployed on the cloud.

I have not specifically seen any ROI using the product. We use it as a part of different tools, so it is like looking at the ROI for an email, which is a part of the tools we need.

To those planning to use Asana, I would say there are many similar applications. It can be hard to choose from applications like monday.com, Asana, ClickUp, and others since they are all good for collaborative project management for smaller projects, which have not quite reached the level in terms of capabilities to manage very large projects. I have managed projects ranging from 25 million USD to 50 million USD, and I feel Asana cannot operate at that level.

Overall, I rate the solution an eight out of ten.

My team was seeking for a tool to provide direction, so I tried out a few. 

Although there is a learning curve with every program, Asana stands out for having an easy-to-use UI. The templates are also excellent for getting us started, and Asana's extensive customization capabilities are a significant benefit. There are so many wonderful features to discover, and as my use case grows, I look forward to implementing new features. 

Teams may cooperate and produce solid projects of all types using Asana.

The product's flexibility is its strongest feature; we can utilize it however we like to finish the project. 

It’s a great way to communicate plans and progress across the business and is flexible about how much detail I include and how I present it. I especially like the way I can share different perspectives with different people and the flexibility in how I present information. 

My team especially loves the Priority Poker feature: making prioritizing cooperation fun and easy, and helping me stick to my strategy and goals. I can modify it to fit my team’s needs and easily extend my process at anytime easily.

Some customizations and functions are still not available, however, so far, they haven't been a deal killer. Asana appears to be open to suggestions, and as they are continually making improvements, these might be implemented in the future. 

It takes some time to get used to and is initially difficult to navigate Asana. It gets much better as you get to know about Asana. Since you can’t set up an advanced search to distinguish between tasks, folders, and projects, I also have trouble with the search feature.

I've used the solution for two plus years.

I adore how Asana allows us to be consistent and open with our staff. To keep track of all of our jobs, we used too many spreadsheets and manila folders, which frequently went missing and required workers to search the office for lost files. 

As a consultant, I use Asana to ensure that I organize all my clients and the tasks I have to do for them. I have around ten different projects every week, so Asana is essential to help me manage everything. Additionally, I help companies implement Asana and many of them are agents who need a tool to organize their projects with their clients.

Asana is accessed through a website.

The main challenge for me or my client is to prioritize all the tasks. Asana can help us set deadlines, establish good practices in our industry, and manage the workflow. If we have ten people, we can check who is busy and who is free to assign work. We can also use Asana to set different business goals and link to our projects.

My task box displays all of our tasks, organized by day, helping us to focus on what needs to be done each day.

The documentation for integration could be improved. We require more information to facilitate the integrations.

I have been using the solution for three years.

I give the stability a ten out of ten. Asana is super stable and reliable.

The solution is scalable. The only delay is when a new person is added to Asana they must be invited to all the different areas and that takes some time.

I give the scalability an eight out of ten.

The technical support is not very reactive and can take around four days to get a response but they do always resolve our issues.

Neutral

I use Asana and Monday.com. Monday.com is more flexible and we can easily automate and integrate. Asana is more stable, user-friendly, and easier to navigate.

I give the initial setup an eight out of ten. The solution is highly adaptable for integration. The full deployment for a small company takes two months.

Before deploying, we consult with our clients to understand their requirements. We typically begin the project on-site and review each step with the client via phone. Once we have established the processes and workflow, we can set up Asana and ensure that everything is functioning correctly. The final step is to train the rest of the organization on how to use Asana. We typically use three to four people for deployments.

We implement the solution on-premises for our clients.

Asana is worth the money because it will save us time by making information easily accessible. I think with a conservative estimate, everyone can save two hours per week, but the reality is likely closer to four hours per week. This extra time can be used to work on more client projects and produce more, resulting in more money earned.

Compared to other solutions on the market, Asana is a bit expensive. The cost is $25 US per unit per month.

There will be no additional cost for standard use. However, due to the limited number of integrations available, we may incur additional costs to ensure that we can integrate other tools with Asana.

I give the solution a ten out of ten.

When an organization is using Asana in its enterprise or team, many people will be using the solution. It is important that they collaborate and work together to ensure the goal of the solution is achieved, which is to improve collaboration. If only a few people are involved in the setup process, it is likely that the other people will use Asana differently, resulting in a chaotic and worse situation than before. Therefore, it is advised that the team work together to decide how they want to use the solution.

Asana is mainly used for our marketing teams. Anytime a client has a campaign that they want to get out there, whether it's on Facebook, Instagram, or any sort of integrated marketing campaign, we build out a project for it in Asana, and we manage all the logistics of it. Discovery, design, development, and deployment are the main phases that we use to manage projects in Asana.

In terms of its version, we are using the business tier.

I really enjoy the portfolios in Asana. One of the ways Asana stands out to me is with portfolios. You can have all your different projects, and you can have those assigned to different teams. If you want to customize a grouping of projects, you can use portfolios. For instance, one of the things that we do is we can assign a portfolio to a specific strategic objective we have, and we can put all those projects that are related to that strategic objective in that portfolio. We then know exactly what people are working on to help us achieve our goals. So, I really like portfolios.

Another piece that I like is the proofing. I like how you can just click on the image in Asana and attach comments to it, and it'll turn into a task. It just makes the proofing process really intuitive, as opposed to using something like Adobe Acrobat or something like that.

One of Asana's differentiators is how easy it is to set up. Another area where Asana is strong is that the information is near real-time, and you don't have to save anything in order for the information to show up. All the information is pretty much real-time. So, if I add a task to somebody's task list, it's going to show up immediately, and they're going to see it. They're going to get a notification about it. 

Their workflows and automation could use a big improvement. I don't even know if they have anything in that regard right now. I would really love to see a way where you can send custom alerts based on a task's completion or status change or an approval coming through. I would love to see a way to get some low-code functionality into Asana because right now, that is a big miss.

On top of that, their dashboards are incredibly lacking. The way the widgets connect to the projects, they don't pull the data in the way that I really want them to. When I build a dashboard in Asana versus Smartsheet, I can't pull in data via a custom text field in Asana, but in Smartsheet, I can. That's a huge advantage because sometimes, you just want to report on really niche tasks or a launch date in a specific project or a collection of projects, and Smartsheet's dashboard features will let you do that, but Asana won't. So, their dashboards are lacking, and the workflows are pretty below where the market is right now. 

I would love to see a complete revamp of how they do dashboards right now. Dashboards are really poor. They don't display information well, and they don't look good. They don't pull in data in an advanced search kind of way. They are very simplistic. If you're a traditional project manager and you're PMP certified and you understand project management, you're going to be very frustrated with Asana's dashboards because they do not speak the language of project management. That's because of the way they are set up. So, I would like to see that completely revamped. It's just not an industry standard.

I've been using Asana for four years.

I've had it go down more than Smartsheet, which is one of the two tools that we've used. I've had it go down twice over the past two years. It is not too bad, but it is definitely something to consider.

Asana does have a website called Asana Status where you can check the stability of the site. They let you know if they're experiencing any issues. You can get real-time updates on anything that's going on with the site. 

We have 60 or 65 licenses. Its scalability is pricey. It is easy to add users. It is quite simple and not complicated, but it is pricey. We're on the business tier, which is $25 a month. Anytime you want to add users to the system, it's going to cost you money if you want to assign them tasks and you want them to be able to operate, comment, and complete things in your system. This is something to definitely consider if you're a lean or a startup organization, and you're trying to be cost-effective. There is just no simple sharing. Smartsheet is very simple with its sharing, whereas, with Asana, you need a license. You also can't just add one user to the system; you have to add a bucket of five. It's definitely worth considering.

We didn't use their technical support, but we did use our customer success manager. Asana's support isn't as robust as other tools or other communities. If I Google a question in regards to Smartsheet, there is a community post about it. Somebody most likely would have answered the question before, whereas Asana just doesn't have the same kind of community. When I do search for a question, normally, the person who responds to the question on the forum is like a sales rep who says, "Hey, thanks for your question. We don't have this feature yet. Please submit a request," which doesn't really help me out.

We had spreadsheets. When you go from Excel or a spreadsheet, anything looks appetizing. All the tools look great because everything is there on the spreadsheet. 

The reason why we went for it originally was just that it does task management really well. It's simple. It does task management. It keeps your projects organized in a much cleaner fashion than a spreadsheet. It wasn't hard to stand up. So, the ease of use and the fact that it kept us organized at the time was exactly what we needed.

We saw us using Asana, and we knew it was a big market player. We needed something, and at the time, we probably had 20 to 30 people. We might have had just 15 people at the time, and we thought that it is not going to cost us that much. So, we purchased it, but as we scaled, we realized that we needed more complex visualizations for dashboards and reporting in our projects. We realized that Asana wasn't perfect, but we were too deep to make a switch because the switching cost was too high. 

This is probably where Asana has its biggest differentiator. It's probably the easiest to set up of all the project management tools that I've used. The draw to it is that people get on a demo with Asana and they find it very easy to use. It's just tasks and assigning people's names to those tasks. If you're an organization that wasn't organized before, you're managing stuff out of spreadsheets and you bump into Asana, you're going to see a big benefit to it. 

There are no issues with setting your projects up and getting them in front of people right away. That's another positive feature of Asana.

We likely have seen an ROI in the aggregate, but if we evaluate it in the past three or six months, we haven't got an ROI. We rely on reporting outside of the tool that could be done inside the tool, which adds on a bit of administrative bulk that we don't need. It's also because we're more of a mature organization, and we know exactly what we require out of our project data that we didn't know before. So, in the short term, return on investment hasn't been there. When we were starting out or were a startup, getting out of that startup mentality was a huge return on investment, but nowadays, that might not be the case.

We're on the business tier, which is $25 a month if you're on an annual contract. It's $31 if you're on a month-to-month contract.

In my experience, there are no hidden costs with Asana. I know Smartsheet has these add-ons that you can buy, which is an additional cost, but Asana doesn't have any add-ons that I know of. 

When you're trying to scale the product and want to add users, you have to do it in buckets of five. This is also something to consider. You can't just add one user to the system; you have to add buckets of five. At least from my knowledge and the annual contract that we have, you had buckets of five, and from there, you got to use them. So, it's definitely worth considering.

Asana might have a minimum on some of these tiers for licenses. You probably have to have 15 people at least to get the business tier. On their premium care, you could probably just get three people, but that's a nuance. I really don't remember too well.

If you wanted to use it for the first time, my suggestion would be to consider the kind of projects you are managing. If you are managing marketing projects or events, or you are just trying to coordinate projects that have a quick turnover, and not very long life cycles, then you can evaluate Asana and get a trial going. It'll be good for you. However, if you're managing IT projects or projects with very long life cycles, such as construction or engineering-type projects, Asana definitely isn't a choice for you. Therefore, first and foremost, consider what your projects are about, and if it aligns with short-term marketing projects, you can go ahead and spin up a trial. To have a trial, build out a project yourself and try it out and understand what you like and what you don't like. Of course, it's going to have your task management and your assignee. That's going to be great, but you should also think about the proofing, reporting, and automation that you might want. 

I encourage people evaluating project management tools to at least look at three or four tools because they all have got specific nuances that make them a little different, and you might like one nuance over another, but evaluating your project type is the first step.

I'm going to rate Asana a six out of ten. Asana is probably going to be more like an eight or a nine for you if you're managing marketing projects, or you're an events coordinator, or you're just trying to get your little startup together where you are a 20-person organization, and you want to organize people and need something that's easy to use. However, if you're someone like myself who's more an advanced project manager, and you're working on tech projects or long-term and more complex projects that have dependencies and require some advanced reporting for your executives to take a look at, then Asana might be a four or a five. Therefore, I'll give it the middle range of a six because it's not a bad tool. It just has to be right for you.

We use Asana for project management and task management.

Asana has a wonderful user experience that is very easy to interact with and has tons of integrations with other products and tools.

Asana should provide the ability to have read-only users. Sometimes, I need to collaborate with people external to my organization, and I would love to invite them to my Asana board and assign tasks to them. Sometimes, these are short collaborations. I work in marketing, and sometimes I work with agencies.

I would love to do project management on my side, which would be way easier. It's difficult to have short-term collaborations with external users because the operations team owns the final licenses, and I work for marketing.

I have been using Asana for five years.

Asana is a highly stable solution.

I rate Asana ten out of ten for stability.

Around 250 to 300 users are using the solution in our organization.

I rate Asana ten out of ten for scalability.

I have previously used different tools like monday.com and Productive.

I am using the latest version of Asana. I was not involved with the solution's setup, but I was involved in onboarding the users, which was very easy.

I have contacted Asana's technical support with questions on how to do advanced things. Asana provides you with extensive documentation and documentation on the API so you can develop your custom integrations.

The more people use Asana, the easier it is to collaborate, and you will reduce a lot of messaging, email back and forth, and all those not-very-smart things that take a lot of time. Anyone who is considering using Asana should maximize their potential. Asana has many features like approvals, workflows, and automation, and it's best to spend some time learning them.

We were forced to take two hours of our time to learn how to use Asana, and it's a life savior. You can see people using Asana like any other tool, and then you have advanced users who utilize all the potential and boost productivity. You can really tell the people who are proficient with Asana in terms of productivity.

Overall, I rate Asana ten out of ten.

Our marketing and communications team uses Asana as a project management and communication program. We input all of our marketing projects and their related tasks and assign each task to a staff member with a due date. This allows us to track our work's progress in Asana.

Asana has significantly reduced the number of emails we exchange because we can access the project directly. It organizes all the tasks related to each project, assigns them to staff with due dates, and tracks progress. This creates a historical record of our projects tied to specific dates, allowing us to review what we did last year and ensure that projects are updated. Asana has systemized our work by ensuring that every project has the same tasks, including peer review and proofreading. This has reduced mistakes and improved the quality of our work.

The solution's most valuable feature is its ability to keep us organized and on task.

Improvement-wise, I would like more options for changing notification settings. Currently, there are only a few available options, but it would be helpful to have more control over the notifications received. For example, if you are on a project, you can receive every notification related to it, even if the task isn't yours.

It would be interesting if Asana could integrate with email platforms like Outlook and on, Gmail, and Google Calendar. This way, when a project has a due date, it could automatically appear on people's calendars.

I have been using Asana for a year and a half. Also, I believe that I am using the solution's latest version. Specifically speaking, it is a cloud-based version.

Stability-wise, I rate the solution a ten out of ten since it has never gone down while we were working on it.

Scalability-wise, I rate the solution a ten out of ten. So, depending on your subscription, I think you can add a significant number of users.

I don't have any experience with technical support.

I think the initial setup was pretty straightforward. We had help from our IT department, but I don't believe the process was complicated.

I have experienced a return on investment using the solution.

Price-wise, I think it's an affordable option for mid to large-sized companies.

It would be beneficial for users to take some time to consider the different types of projects they have across various categories and to create those categories before inputting the projects. This way, the system will be more organized and easier to search. If projects are simply added as individual items without any categorization, managing them can become overwhelming. Overall, I rate the solution a ten out of ten.

We primarily use the solution for project management and communication on projects.

We're still in the process of learning it, so I can't say that it's improved the organization tremendously yet, but our whole team understands its value and we just need to implement it. The onboarding process has been a little bit slow, just getting everybody to use it and moving away from our old habits.

The ability to build subtasks and break things down off of our major tasks has been very valuable.

The world is moving to a lot of video-type communication and having a quick way to do video inside the platform or communicate via video from one person to another could be very handy. In a couple of other platforms, I have looked for a way to communicate with the team with a short 30-second video that I can just click on, record, send, and be done with it.

I don't think it needs additional features as much as having a way to onboard the team and having a better way to get everybody accustomed to using it. That's what we need to figure out. I don't know if that's anything that Asana can do as much as it is just figuring out how to build an implementation plan for the product on our end.

I have been using Asana for about six months.

It is very stable.

I think it's extremely scalable. I'm questioning how I can use archives, how I can resurrect old projects, and how to add on to old projects. Before we can ever get to that level, we have to implement the projects we have. So the long-term roadmap in my mind is: What does it look like if I want to resurrect an old project, add onto it, keep or duplicate it?

Right now, there are only four of us in the company, so we're only implementing the product across the four of us and that's just super, super simple.

It was very simple. By the end of the first day, I had a pretty good grasp on it. I think the rest of the team saw implementing the projects as a little too much work, and I think that was part of what limited our process. Moving from pen and paper, or moving from a whiteboard, into a digital platform involves a shift of mindset and a shift of processes. We didn't do a good transition from old-school processes to new-school digital processes.

For what it brings to the table, I think Asana is fairly affordable. There are some features, such as portfolios, that I would like to see included at the level we're at. I think to pay extra for some of the portfolio features is unrealistic at this point, especially for a small startup company like ours. I would like to see that feature in our pricing plan right now, but other than that, it's definitely pretty good.

I looked at monday.com and at Trello. I looked at several different systems and landed on Asana for project management as we really thought it would bring the best value to our team.

I would advise others looking into Asana to investigate the other platforms, but more than anything to know what they want when they go out and look for a platform. I didn't have well-documented what I really, really wanted, and that required me to chase a lot of rabbit trails and actually test some products, which wasted a lot of my time. If I had down on paper what I really wanted, Asana would have risen to the surface really quickly, but I was not well-prepared for what I was looking for.

As a whole, I would rate Asana as a 8.5 to 9 out of 10.