Automation Anywhere Reviews

I use Automation Anywhere for a range of automation tasks, including desktop, web, and SAP automation, as well as handling PDF exceptions and facilitating application-to-application automation. Additionally, I establish database connections to perform database automation.

Automation Anywhere is easy to learn and use, even for individuals without technical skills, due to its user-friendly interface.

The learning curve for non-technical users of Automation Anywhere is relatively gentle, allowing them to grasp the basic functionalities and build simple automation quickly.  

Our goal is to reduce manual labor by 200,000 to 300,000 hours over the next five years. We are currently saving approximately 20,000 hours each year through automation, which will result in a total of 100,000 hours saved over five years. The benefits of using Automation Anywhere can be observed within two weeks of implementation.

Generative AI is used in some of our automation processes to eliminate paperwork within a three-hour timeframe.

I have integrated Automation Anywhere with various applications, including SAP, MySQL, and numerous desktop and web-based applications. My experience spans desktop applications, web-based applications like SAP Ariba and other portals, and automation of buying processes. I am confident that I have worked with the full spectrum of applications available in the current market, from desktop-based to cloud-based solutions.

Automation Anywhere can be easily integrated into our automation workflows.

Automation Anywhere saved directors five to seven hours of manual work daily and, from a business structure perspective, more than five times the savings.

Automation Anywhere is easy to use and user-friendly due to its intuitive interface and straightforward implementation architecture, making it accessible even for those without a technical background. Its community edition and clear process workflow make it easier to learn and develop on compared to UiPath or Power Automate, requiring less technical knowledge overall.

The AISense recorder in Automation Anywhere needs improvement in resilience and OCR capabilities, particularly in comparison to UiPath's superior OCR functionality. Furthermore, expanding the Automation Anywhere packages to include a wider range of desktop-based applications would enhance its utility.

Automation Anywhere needs to expand its reach across more industries by strengthening its sales team and increasing its market presence in India and globally. This broader approach will allow them to capture diverse sectors, increasing demand and creating more job opportunities within the company. This expansion is crucial, especially since the current client base utilizing Automation Anywhere remains limited.

I have been using Automation Anywhere for approximately five years.

Automation Anywhere is highly stable, and I rate its stability a ten out of ten.

Automation Anywhere allows for automation at scale, and I rate its scalability as a nine out of ten.

Automation Anywhere has good support features.

Positive

Before using Automation Anywhere, manual methods were used.

The initial setup was easy and took about a week. Two to three people were involved in the deployment.

The deployment was handled by the IT department which involved two to three people.

Automation Anywhere offers competitive and affordable pricing. However, a slight adjustment to align more closely with Power Automate's pricing structure could help them capture a larger share of the market.

I would rate the price of Automation Anywhere a six out of ten, with ten being the most expensive.

Other solutions evaluated include UiPath and Power Automate. UiPath provides better OCR and capture capabilities.

I would rate Automation Anywhere nine out of ten.

When I first became interested in the automation market, Automation Anywhere held a significant presence, especially during its expansion into India. While they continue to grow in the Indian market, they need to increase their market share compared to UiPath. From a developer's perspective, UiPath offers far more job opportunities. To be more competitive, Automation Anywhere should proactively expand its presence in industries like healthcare, telecom, and energy. This would lead to increased adoption of their product and create more job opportunities within the Automation Anywhere sector, ultimately benefiting the entire automation industry.

We have over 25 users of Automation Anywhere in our company.

The maintenance is done automatically by Automation Anywhere.

I would recommend using Automation Anywhere to others. It is a user-friendly tool, and developers can learn it quickly. Implementing automation often requires proof of concept, and Automation Anywhere is a viable option.

We are using Automation Anywhere majorly for automation, automating web applications or desktop applications.

The best features of Automation Anywhere include the user interface, which is quite easy to use now compared to its previous versions that were more difficult. The interface is user-friendly, and all code is visible during coding, showing what is going ahead and what follows in the code. This is not available in other RPA tools such as UiPath, which makes it a standout feature.

Additionally, Automation Anywhere is robust and the support is good. We get connected with the support team whenever required.

Co-Pilot is used for the processes involving human input while automating tasks. In the context of Automation Anywhere, it allows us to create various forms to facilitate this interaction. By incorporating user feedback during the automation process, we can streamline operations effectively. Overall, using Co-Pilot is straightforward and user-friendly, making it easy to build automations based on the forms we create.

There are several areas for improvement in Automation Anywhere that have been suggested by my team and colleagues during their Imagine event. They need work on WLM and when handshaking with their own application, as there is significant wiring required from a developer perspective. The WLM could be much easier and more understandable. It should be more accessible to developers because in the WLM, if a solution is developed, it cannot be tested in the dev environment. Testing must be done in the runner environment.

From a developer's perspective, there are fewer integration facilities, particularly AI integrations, compared to other tools. The pricing could also be improved.

Automation Anywhere has been in use for about nine years.

The stability of Automation Anywhere can be rated a nine out of ten. It is good.

In terms of scalability, there have been no significant issues. Hundreds of bots have been developed without facing any problems. The scalability can be rated a nine out of ten.

In my current organization, 10 to 15 employees are working with Automation Anywhere. The larger team in other RPA department are using UiPath.

They often provide good solutions, but sometimes they are unable to resolve issues, requiring users to find solutions independently, which can be time-consuming. I would rate their technical support a seven out of ten.

Neutral

We are using it as a SaaS solution. If we choose an on-premises solution, we receive a bundle that we need to install. This installation can be done on Azure, any cloud service, or on our own server machines. On the other hand, when we opt for a SaaS solution, they create control rooms and set everything up for us. We are only given an access key, or what could be referred to as a license key. By entering this license key, we can directly access the system. We can typically receive the license key quickly, often within a minute, for their cloud version. That's what I know about these solutions.

It requires some maintenance, but they are actively addressing it. They install patches and provide updates for the package versions. As a user of the SaaS solution, we don’t need to worry about these details. However, for the on-premises version, I believe users need to manually implement the solutions. Whenever there are updates or new package versions available, they deliver them to us, and we must install them in the control room.

Upgrading Automation Anywhere is very straightforward. It requires just clicking a button to upgrade multiple components including packages, solutions, control rooms, and the bot engine.

Regarding bot maintenance, if there are no changes in the web application or desktop application and no machine issues, bots can run for three to four years without human intervention.

The time saved by implementing Automation Anywhere depends on the number of applications involved. With fewer applications, it can save up to 40% to 50% of time. However, with complex applications involving multiple pages and interactions, the savings shift toward FTE savings, with time savings reducing to 10% or 20%. Sometimes it may take longer than manual user operations.

The pricing of Automation Anywhere is less than UiPath but more than Power Automate, placing it in the mid-range. It can be considered expensive and could potentially be lowered.

When comparing with other automation tools such as Power Automate and UiPath, all tools address similar problem statements but with different approaches. Each has unique features and limitations.

Technical skills are essential for RPA. If you know any programming language and have some technical understanding, you will find it easier to get into RPA. However, if you lack knowledge of programming languages, it may be challenging for you. Learning RPA involves keeping up with new features and updates, so we are continuously learning the platform. It took me about one to two months to fully understand how to complete a process on my own.

I would rate it a six out of ten. They can refine their pricing and improve the handshaking features and integrations. 

We have a lot of use cases for Automation Anywhere. We have some use cases at the customer experience department, we have some for the HR team, and we have more than a few for our billing department. We have quite a few across our different business units.

We have not yet used Agentic AI. One of the main reasons I wanted to come to AA Imagine was to see the demo. What has been stopping us from choosing AI is our company's governance aspect and getting the approvals.

AI governance is quite important for my company in general because I work for a government contracting company. That is one of the challenges that we would need to solve before we integrate any AI capabilities.

What I appreciate the most about Automation Anywhere is how easy it is to use. One thing I noticed in the beginning when we first started using Automation Anywhere was how quickly we were able to learn it. It is very simple and straightforward to use, which is probably the main advantage.

The simplicity of Automation Anywhere has benefited us as we have been able to train our internal employees. It has been very easy to train someone internally versus hiring someone outside of the company.

Overall, I am pretty satisfied with Automation Anywhere. The UI is pretty straightforward. However, the customer service could be improved.

I have been using Automation Anywhere in my company for two and a half years.

It can be improved. When we have issues or problems with the software, which is not common, that is one area that could be better. We have had issues in the past where we have had problems with the application, and it has taken a while for someone to get back to us. Overall, we are pretty happy with the application.

Neutral

We were not using another solution prior to Automation Anywhere. This was the first automation tool that we integrated at our company.

My experience with the bot deployment is pretty straightforward. I have an RPA admin who takes care of the deployment. While I cannot speak on his behalf, I would say that the deployment process, from what I know, is pretty straightforward. It is not anything too complicated or complex.

The main challenge we were trying to solve by bringing Automation Anywhere was automating different processes and manual tasks that our employees do. We wanted to help the company save money, and we have been able to do that.

It's justified because we have saved quite a bit of money at the company and many manual hours. Overall, it justifies the cost.

When I joined, my company had already decided on Automation Anywhere. I do not know what other tool they had in mind, but this was the only one.

I would rate Automation Anywhere a nine out of ten. I am happy with the company and my Automation Anywhere journey. There have not been any major issues or problems since we started using it about two and a half years ago. Our leadership at the company is very happy. Our RPA team always gets recognized, and it is because of this tool. This tool has helped us significantly.

The use cases for Automation Anywhere are industry-agnostic and sector-agnostic, allowing for automation of processes that involve human interaction, mundane tasks, and large volumes. With the help of AI, we can now automate a lot of unstructured data, which wasn't possible before, so it's not limited to any specific sector or process. Whether it's HR, marketing, sales, operations, or engineering design, any of those can be considered for automation.

The main benefits of Automation Anywhere include improved operational efficiency, enhanced productivity savings, increased cost savings, new revenue streams, and a reduction in regulatory human errors. These are some of the major benefits it provides. For example, if a human takes one hour to perform a transaction that involves navigating through multiple systems and inputting data, Automation Anywhere can reduce that time significantly. The bot can complete the task in about 20 minutes, saving roughly 40 minutes per transaction, which translates to a 60%-66% time saving, enhancing overall productivity and cost efficiency.

They have introduced numerous AI-related enhancements in their product, making them the first among their competitors to develop a reasoning engine. Their PRE reasoning engine is particularly noteworthy, and they have quickly integrated Generative AI into their document automation product. Additionally, they offer a variety of other AI features and have designed the platform to be cloud-native. The AI features they have implemented stand out; they are indeed leading the pack. This strategy is impressive and effectively empowers their product with a wide range of AI capabilities, which are increasingly important in today’s tech landscape, especially with the rise of AI, Generative AI, and Agentic AI.

Automation Anywhere also provides Agentic AI-related APIs and is currently testing Agentic process automation in its early stages. In terms of product capabilities and AI integration, I would definitely rate them a ten out of ten. They are the fastest to reach this level of advancement compared to others, who seem to be lagging behind. For example, Blue Prism is progressing quite slowly, and while Power Automate has some AI features, they do not match the scale that Automation Anywhere has achieved.

Its pricing definitely needs to be more competitive. When licensing costs are high, we cannot use this tool for automation. Instead, we might opt for a lower-cost tool like Power Automate which is 50% less expensive.

Power Automate offers very seamless integration with the Microsoft ecosystem, including Azure cloud services and other Microsoft products. In contrast, Automation Anywhere has to rely on external LLMs for integrations. If Automation Anywhere can improve the ease of these integrations and provide them natively within the platform, it would greatly enhance its appeal.

I have been working with Automation Anywhere for over the last eight years, although not extensively in my current role. In previous journeys, I have used it for around three to four years. Currently, we use Automation Anywhere, but not extensively.

At this moment, I'm not sure about the stability of Automation Anywhere, but in previous experiences, I faced challenges with stability, which required ticket submissions for support. We encountered several challenges related to platform and technical issues. For instance, sessions would occasionally get disconnected unexpectedly. In those cases, we would raise a ticket with the vendor to get support. However, since we haven't been using the system extensively, we haven't faced many issues.

All these automation platforms, including Automation Anywhere, are highly scalable; depending on volume, you can adjust the number of bots, scaling instantaneously in the cloud. For on-prem solutions, one must ensure they have the necessary infrastructure ready for scaling.

While it is easy to scale with Automation Anywhere, I have not experienced extensive scaling in my previous encounters. The maximum number of bots we had was around 20.

I haven't raised many tickets recently to evaluate their technical support, but I know they have a dedicated partner manager. It has been good in my previous experience.

Positive

We are also using UiPath, Blue Prism, Power Automate, and the Microsoft stack. Mainly, the license costs of UiPath, Automation Anywhere, and Blue Prism are high, so we use Power Automate and Power Platform heavily.

It is generally easy to deploy. We use Automation Anywhere with both AWS and Azure.

Maintenance is indeed required for Automation Anywhere; you have to follow the vendor's product patches and version upgrades to keep it maintained.

Upgrading Automation Anywhere follows a standard process that they provide detailed instructions for, and we adhere to those guidelines. The upgrade process feels similar to any other software platform; I don't find anything particularly complex or different about it.

There is a separate team for bot maintenance, and if the bots are stable, maintenance needs tend to be low. However, if issues arise, maintenance efforts can significantly increase.

The return on investment from Automation Anywhere varies based on the business case and the benefits versus costs involved; for simpler RPA use cases, ROI can typically be achieved within a year.

Pricing needs to be more competitive, both in terms of licenses and overall expenses. This is crucial because many use cases cannot be automated if it isn't cost-effective.

We have not extensively tried Automation Anywhere with business users because they have added a lot of AI features that are difficult for them to understand. We also do not want to encourage business users to create automations that do not comply with regulations, compliance, and best practices, which presents a risk. Therefore, we've only utilized it within the CoE team for now. 

For existing developers, the learning curve for Automation Anywhere is easy to pick up. However, for business users, it might take some time, especially if they lack a programming background.

I have heard about the Automation Co-Pilot, and it sounds very powerful and useful. The Co-Pilot can generate code based on a natural language prompt, which is a substantial feature as it can reduce development time by 30%-40%, allowing faster shipment of code to production. 

In terms of integration, Automation Anywhere acts as a tool used to develop automation that connects to various systems, such as SAP, Excel, Outlook, and web applications. It doesn't integrate with other solutions directly but helps in automating processes that involve multiple systems. The platform provides capabilities for building various integrations, and that is part of what they sell. Automation Anywhere is fundamentally an automation platform that enables performance across workflows, APIs, business applications, and documents. API integration is possible with Automation Anywhere, but if specific APIs do not already exist, there is no way to create a new API directly within the platform. For that, one needs to create a new API using languages such as Java, Python, or C# before integrating it with Automation Anywhere.

Our organization places high priority on automation and AI. We are using the Microsoft ecosystem for many of our use cases.

For organizations considering Automation Anywhere, I advise that if you are focusing on AI features such as Generative AI or agentic process automation, it's a great choice as they are front runners in incorporating these functionalities early on. However, if licensing costs are a concern, the Microsoft stack would be more beneficial.

I would rate Automation Anywhere an eight out of ten.

The main use cases that we have currently for Automation Anywhere are for our finance department, where we tend to have a lot of manual labor regarding the whole process of paying for everything within our company. We use Automation Anywhere in order to streamline these processes and make it really efficient for the department to do their internal processes.

What I appreciate the most about Automation Anywhere is that, from a development and developer side, it is really intuitive to do the whole automation, which also makes it easier to do all the support side of the code. It is really great for the user to be able to see everything that is happening in the code, such as what could be wrong or right. 

At the end of the day, the effort that you put in has exponential benefits, giving you many advantages from your lines of code, which is amazing.

One of the problems we have found with Automation Anywhere is that the rollout of new upgrades or tools is not readily available for everyone to know about the new benefits offered. For example, the Imagine event is a great way for everyone to learn about what is coming and the new benefits, but outside of Imagine, it can be difficult to know what is new.

The whole company has been using Automation Anywhere for around four years; I have been using it for around two and a half years.

At Volkswagen Mexico, we just use Automation Anywhere. However, I believe that Volkswagen Germany uses another tool. The decision to implement Automation Anywhere at Volkswagen Mexico was made by Volkswagen Germany. I do not know what considerations they took into account, but they chose to go with Automation Anywhere.

Since Automation Anywhere is intuitive for the developer, it is easier for them to express to the business side of the company what the benefits and opportunities are, making that communication really easy so we can get ideas from the business and then develop them from our knowledge. It is also easier to onboard people onto this tool.

The main challenge with agentic process automation that we are trying to solve is the whole implementation of artificial intelligence within our company, which is crucial because everything that has to do with security and all our databases requires us to be super careful. We are currently facing the issue of ensuring careful implementation while realizing the opportunities for implementing these agentic solutions within our company, which I expect will happen in the next couple of years.

In the age of agentic AI, understanding what all the things that agentic AI can provide for our company means focusing on translating AI technology into actual use cases. The challenge lies in prioritizing and making the link between actual use cases and the tools available, especially since AI technology presents many options but can leave us uncertain about which to tackle first.

We are currently migrating to document automation; we previously used an older version before starting this migration, but we are just at the beginning. In Mexico, where our company is based, we face issues regarding obtaining new licenses, as this has to be done through a third-party company. This limitation affects what we can get because there are certain packages we have to purchase, restricting our ability to acquire specific licenses, such as for testing AI agents, since we must buy the entire package to get just one license. Therefore, that presents challenges when trying new things.

I would rate Automation Anywhere a nine because we want to try new things and incorporate more innovations into our company that Automation Anywhere offers; however, the nervousness about testing them poses challenges, which is the only reason I would not rate it a ten.

I am working as an RPA Developer, and I am expected to create bots that simplify people's jobs, allowing them to focus on more important tasks. I am tasked with creating robotic processes.

Business analysts come to us with their problems and want to find out if we can address them with robotic process automation. My role is to confirm whether we can do it with Automation Anywhere. They handle the metrics calculations in terms of the impact on the business, but I am informed that with Automation Anywhere, we have streamlined processes, eliminating errors and reducing time. Previously, these jobs were performed manually, but with Automation Anywhere, they can concentrate on more significant tasks.

Its integration with Outlook and SharePoint was easy with the help of the Automation Anywhere team. After we got information about the connection strings and other things from them, integration was easy.

I like web automation and SAP application automation. 

It has a good interface. Those who do not have programming experience can easily use Automation Anywhere. It is very easy to learn. Within three months, they can start creating basic automation.

Sometimes, I find that Excel automation is not as expected. Excel automation can be enhanced. For instance, to accomplish tasks faster, I use scripts. However, if I could achieve the same speed without scripting, that would be ideal. 

For web automation, the recorder package can be improved. It is sometimes hard to catch certain elements on the web. 

The Automation Anywhere community is less active than the UiPath community, which is a downside. When I ask questions in the Automation Anywhere community, responses take a longer time. I have checked the UiPath community, where there are more active participants.

I have used this solution for a bit more than four years.

It is stable. I would rate it a nine out of ten for stability.

It is scalable. It is being used for automation for multiple departments. I am working in the RPA team. My company has more than 100 people, but the RPA team has seven people using Automation Anywhere. I would rate it a nine out of ten for scalability.

When I encounter difficulties, I raise a ticket with the Automation Anywhere team. They respond promptly and are willing to help, but some team members seem to lack the necessary skills. As a result, problems that typically should be resolved in one day may take three days.

Neutral

I only have experience with Automation Anywhere.

I have not installed Automation Anywhere.

The deployment of automated tasks is easy. I can do it in two minutes. I have used both on-premises and cloud models. In terms of maintenance, the bots usually require updates when there is an issue or there is an update from Automation Anywhere. It is usually once every three months.

I do not know the price, but I am told that it is cheaper than UiPath.

I would recommend this product to other users because it is user-friendly, and I appreciate its features, such as SAP automation and web automation. 

We have not yet used AI in Automation Anywhere, but there is an upcoming course on integrating AI, which I will attend. 

Overall, I would rate Automation Anywhere an eight out of ten.

I am from the Mechanical Department at a college of engineering. We utilize Automation Anywhere with our students in the mechanical block. I am using it for educational purposes, and we are providing hands-on experiences.

Automation Anywhere is very useful. With Automation Anywhere, we can do any task in the easiest way. If there is any repeated task, then we can replace it with Automation Anywhere to the same work in a short period of time. It helps minimize the work. 

Automation Anywhere is very helpful and interesting to learn for students. It is very user-friendly, so they can easily learn it.

Automation Anywhere is very easy to learn for people who do not have any technical skills. It is very user-friendly. There is no learning difficulty. We can easily drag and drop the required components and make the model we want. We can automate and deploy a function. After one or two attempts, it becomes very clear. It does not take a long time to understand it. We can understand a simple process within thirty minutes, whereas a complex process can take two to four hours.

Automation Co-Pilot is an advanced feature that helps with finding out the next step. It also provides information about more efficient usage. Both Automation Anywhere and Co-Pilot improve productivity. 

Automation Anywhere saves time. The attendance automation that we have saves about two hours each day. We are also able to easily scrape data from structured and unstructured files and write it in the CSV format. IQ Bot does this very well. 

The AI collaboration is the most impressive feature of Automation Anywhere. We can use IQ Bot to extract data from structured and unstructured sources into a CSV file. It is very useful, and my university uses it for the attendance system. With AI integration, we can easily take attendance. 

Other features include easy deployment and automation of repetitive tasks. If we want to automate any repetitive task, we can record it, which is very useful.

It is secure and user-friendly. Automation Anywhere minimizes human effort and time, facilitates learning, and supports automated tasks efficiently.

There are areas of improvement needed, such as complex decision-making skills. When updates are made, the IQ Bot's actions can be affected, leading to decision-making failures. If it had the ability to make decisions in complex situations, the bot would perform more smoothly. More advanced decision-making skills are needed for improvement.

I have been using Automation Anywhere for more than two years.

Automation Anywhere is very stable. I would rate it a ten out of ten for stability.

Its scalability is very good. I would rate it a ten out of ten for scalability.

In the mechanical department, we have more than 130 students. On average, there are 700 users. 

Technical support is easy to access with various communication channels, including emails and personal calls. However, the community forum is sometimes unresponsive. Despite this, personal calls and quick fixes are very useful, providing good technical support.

Neutral

I have experience with Blue Prism from four years ago. Initially, I used both Blue Prism and Automation Anywhere, but Blue Prism required coding, making it challenging. Automation Anywhere's no-code environment made it easier, and I preferred it. My students also favor it for its user-friendliness and affordability compared to Blue Prism. Automation Anywhere allows for easy drag-and-drop actions and is cost-effective for medium and large-scale enterprises.

The cost is high for small-scale businesses but it is fine for medium and large enterprises. Its high licensing cost may affect small-scale businesses. Reducing licensing costs would benefit many users.

Learning Automation Anywhere prepares our students for a better future because the future belongs to RPA Automation. It helps build their automation skills, and we also provide certification to them after learning Automation Anywhere. 

It involves understanding the structure, and once two or three models are deployed, it becomes easier. Using Automation Anywhere is more straightforward than other RPA tools. Bot deployment typically takes three to four hours depending on the process. A simple process can take about thirty minutes and complex ones take two to four hours. There is no time wasted during deployment.

Bots require updates only if there are any changes. Generally, five to ten minutes are enough to maintain the bots. It does not take a lot of time.

I would recommend Automation Anywhere to others. I actively create awareness about it in our classes and recommend it to other institutions for future RPA developers. 

I would rate Automation Anywhere a ten out of ten.

It can simply reduce the time taken for various tasks. People get tired of doing the same mundane and repetitive work. They also end up working beyond work hours. With a product like Automation Anywhere, you can develop automation that can work after office hours and assist you 24/7. It provides ease to a company.

When it comes to integration, Automation Anywhere and all other RPA tools majorly work through the user interface. I have used Automation Anywhere with some Microsoft products, cloud-based products, and desktop-based applications, so I have used it in all the fields. Unfortunately, I did not get a chance to roll it out to the whole organization. However, I have done RPA implementation for many organizations, and I have been working for more than eight years in this field. The basic structure of all the RPA tools is the same, so I know that this tool can be used in production for all types of applications, such as ERP applications like Oracle EBS or Fusion, Microsoft Excel, Microsoft PowerPoint, and other Microsoft tools, and, lastly, the desktop applications or terminals. I have done the training of Automation Anywhere. I am certified in Automation Anywhere, and I have experience working with all applications and tools using Automation Anywhere. The integration is very simple. One should only know which feature of Automation Anywhere is to be used to integrate with any of these applications. With the help of the training, one can automate any document or application process using Automation Anywhere.

For me, the best feature of Automation Anywhere is that it is totally cloud-based. We do not need to set up anything in VMs or other machines. It can directly work on the cloud. The orchestration and the control room are well-defined. For development, it provides drag-and-drop activities and automated workflow. In a nutshell, two things that are very helpful in Automation Anywhere are the control room and drag-and-drop activities.

If someone honestly and sincerely completes the basic training available on the portal of Automation Anywhere, one can be a good RPA developer, architect, or engineer. The training available on Automation Anywhere's portal is very helpful for getting someone started with it quickly. One can start using it within one week of dedicated learning.

A standardized improvement area for any RPA tool is making it more user-friendly. This can be done by allowing users to give instructions in their language. For example, one should be able to say in his or her language to automate the login page of the XYZ application. It should be able to create a flow based on the information or screenshots that the user provides. This is the next step that Automation Anywhere should be able to achieve. Based on the information given by a user in the dialog box, the tool should be smart enough to prepare a workflow that the user can simply play and test. It is more related to AI than RPA.

Its stability can also be better.

I started using it eight to nine years ago. 

I would rate it a seven out of ten for stability. Sometimes, things are not updated in real-time.

I know companies that are using Automation Anywhere in a global environment across different countries. It is a very good product in that aspect.

In our organization, there are 10 to 15 people working with Automation Anywhere. For maintenance, there are around three people, but they are also doing the development. There are weekly meetings to manage the bots and target applications.

I did not get a chance to work in the production environment, but for my personal grooming, I requested help a couple of times, and I got a good response from them.

Neutral

I have experience with other products such as UiPath, Blue Prism, and Power Automate.

Previously, Automation Anywhere was not very user-friendly in comparison to UiPath, but now, it is totally cloud-based. It has all the drag-and-drop features, and any nontechnical person can work with Automation Anywhere. However, at that time, this was not the case. We had a team from the fields of IT, accounting, and business consultants. We wanted a product that could be used by everyone instead of just a technical person. That was why we selected UiPath, whereas now, Automation Anywhere has improved a lot. It has all the features and functionalities of other RPA programs, and it is quite easy to use. At the time, Automation Anywhere required a bit of query writing, whereas UiPath was simply drag and drop. Now, Automation Anywhere is a good product, and it has all the features that other RPA products have.

Among all these three products, UiPath is the most stable and has the least number of bugs. Automation Anywhere is at the second number. It has the same functionalities and features as UiPath, and it can do all the things in the same way as UiPath. Automation Anywhere and UiPath are almost on the same page.

I am not sure about the cost of Automation Anywhere, but UiPath starts from $420 per month. I believe Automation Anywhere is more expensive than UiPath, so UiPath has an edge over Automation Anywhere.

Microsoft Power Automate has almost all the RPA features. It can automate semi-complex robots, but it is not suitable for more complex processes. However, its cost is not even a quarter of other products. It has a cost of $15 per month. It is the best tool. If a company wants to buy a product with the lowest cost, I would always recommend Microsoft Power Automate. As the head of automation, I handle the automation strategy. I do a comparative analysis of all the products. I also inform customers or vendors about what they can achieve from the RPA technology.

The deployment is straightforward. 

Process Automation takes from one week to six weeks depending upon the complexities of the process to be automated. In terms of maintenance, whenever the interface of any product or website changes, it is a nightmare for the developer. When you automate your tasks, there should be a maintenance activity at least every month so that no complaints come from the business users.

I first used it to do a PoC. I had to do a comparative analysis of the leading RPA products such as Automation Anywhere, Blue Prism, and UiPath. At that time, I decided to go with UiPath. UiPath was cost-effective compared to Blue Prism. Automation Anywhere was a bit lower in cost than UiPath, but UiPath was more user-friendly, so we decided to have UiPath in our organization.

We first explored the functionalities and features of the product instead of doing some kind of use cases. Later on, when we selected the product, we developed the use cases in different areas, such as in the area of master data management for the recording of transaction authorizations in the ERP system. We tested Blue Prism, Automation Anywhere, and UiPath. The use case was related to master data. At that time, in 2016 or 2017, Automation Anywhere was not that user-friendly in comparison to UiPath. Since then, I have seen a lot of improvement in Automation Anywhere. In some aspects, I feel it is far better than UiPath.

If you are starting with RPA without any prior knowledge, you should focus on the training available on Automation Anywhere's portal. Previously, UiPath's training material was the best, whereas now, Automation Anywhere's training material is the best. It is like spoon-feeding a baby. Anyone who is new in the field of RPA can easily learn from the Automation Anywhere website. It would take you a dedicated one week to learn Automation Anywhere.

I have not used the Automation Co-pilot feature. I believe that the future of any RPA or AI product is where a business user can give requirements in his words or language, such as English, Urdu, Punjabi, Hindi, German, or Norwegian, and the product is smart enough to develop the code for the user. The user can simply use that code. I see this feature in some of the RPA products, but they are not very good at it now. They can understand some of the things, but the output is not very good and impressive.

I would recommend other RPA solutions because of the stability part. It sometimes does not update itself in real time. Sometimes, there is also a factor of cost. I would then recommend Microsoft Power Automate.

Overall, I would rate Automation Anywhere a seven out of ten.