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reviewer1395567 - PeerSpot reviewer
IT Security Analyst at a energy/utilities company with 1,001-5,000 employees
Real User
Aug 25, 2020
Sifts through and quarantines phishing emails for us, enabling us to check them further
Pros and Cons
  • "We need the phishing detection and email quarantine. Once an email is considered malicious, it stays in the quarantine where we can interrogate it. We can check out why it was quarantined and see if it should be delivered to the individual."
  • "We still get some false positives. There are times when legitimate stuff gets flagged and it could be that somebody is expecting a very important email but they don't end up getting it. On the flip side, when we alert Check Point about stuff like this, it is corrected, so they are improving. That's a plus."

What is our primary use case?

We use it to secure an email gateway.

How has it helped my organization?

People are now thinking twice before clicking on something, and if it's suspicious they don't have a chance to click because it's quarantined.

We also provide a process where someone can request an email from quarantine. There are times when legal email gets through because of the subject line or the content. We're able to check it, and also double-check with our individuals to ask if they expected an email from the sender. They can confirm the sender and it can be released. That added layer of protection is always good.

What is most valuable?

We need the phishing detection and email quarantine. Once an email is considered malicious, it stays in the quarantine where we can interrogate it. We can check out why it was quarantined and see if it should be delivered to the individual.

With the greater use of mobile phones there is more threat of email being compromised. Having the phishing detection is very valuable because we get hundreds of phishing emails per day. Having something to sift through them and alert us that they may be phishing emails, so that we can go in and further now check them, is a very valuable feature.

What needs improvement?

We still get some false positives. There are times when legitimate stuff gets flagged and it could be that somebody is expecting a very important email but they don't end up getting it. On the flip side, when we alert Check Point about stuff like this, it is corrected, so they are improving. That's a plus.

In terms of additional features, right now it shows you login activity for Office 365, a bit of a broad overview. I would like to be able to drill down further into that to see real-time login events on a map.

Buyer's Guide
Check Point Harmony Email & Collaboration
January 2026
Learn what your peers think about Check Point Harmony Email & Collaboration. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.

For how long have I used the solution?

I've been using Check Point CloudGuard SaaS for almost two years.

What do I think about the stability of the solution?

It has been pretty stable. Sometimes Check Point has a cloud issue and we have had instances where that particular box might have been down, but we get alerted that it's being worked on and when it's back up we are alerted as well. Things happen but they always keep up in the loop.

What do I think about the scalability of the solution?

We haven't needed to really scale up or scale up or down.

We have Office 365 for pretty much the whole company, which is over 1,000 users. CloudGuard has been implemented across 100 percent of our company.

How are customer service and support?

For CloudGuard, specifically, their tech support is very responsive. Once we send an email to the guys we work with, they're immediately ready to set up a meeting or set up a call so that we can work through it.

Which solution did I use previously and why did I switch?

We didn't have anything prior to CloudGuard. We needed something to catch phishing emails and malicious emails, malware, and to have a sandbox area so that we could check the classification, as well as quarantine and release.

How was the initial setup?

The setup was pretty straightforward. We were up and running within a week.

It is my manager and I who are using and maintaining the solution on a daily basis. In terms of maintenance, we've had mis-classifications of emails where we had to reach out to Check Point and they have assisted and helped us fix any issues that we have come across.

What about the implementation team?

We had assistance from Check Point. They were fairly helpful. It's a fairly new solution so we've had a few false positives. We contacted them and helped them to pinpoint some things they could go ahead and fix.

What was our ROI?

Because of its features and abilities, it has saved us from a lot of possible breaches. That's always a plus.

What's my experience with pricing, setup cost, and licensing?

It's best to cover all your needs because you're going to want all your emails to be checked.

Which other solutions did I evaluate?

We were looking at a few other options, although I don't remember which ones.

The difference between them boiled down to money. Price-wise, Check Point was very good, it was very competitive.

What other advice do I have?

Make sure you do your homework and compare all the possible vendors to ensure that you get what you really want out of a solution like this.

The biggest lesson I have learned from using CloudGuard is that even legitimate emails can look suspicious. You need to take that little extra step to check them.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Owner at a tech services company with 201-500 employees
Real User
Apr 23, 2020
Good security, nice interface, easy to use, and the support is good
Pros and Cons
  • "The program has a nice interface and it is easy to use."
  • "At this time, the two-factor authentication does not work for Active Directory."

What is our primary use case?

We use CloudGuard SaaS to protect our cloud-based services from security threats. It is responsible for our Office 365 environment, OneDrive, SharePoint, Dropbox, G-Suite, and more. 

How has it helped my organization?

This solution has improved our visibility. Last week, one of our Office 365 customers was hacked and we were able to see details such as the attacker's IP address and country. It allows us to better decide what to do, such as activating two-factor authentication.

What is most valuable?

The security level is fairly high, given the price.

The program has a nice interface and it is easy to use.

There is an extra option available for two-factor authentication that you install an app onto your mobile device for. You can, for example, set it up so that you can't get into Office 365 without authenticating access from your phone.

What needs improvement?

At this time, the two-factor authentication does not work for Active Directory. This is something that we are looking forward to.

For how long have I used the solution?

I have been using CloudGuard SaaS for close to six months.

What do I think about the scalability of the solution?

I have 60 customers who are using CloudGuard.

How are customer service and technical support?

The technical support from Check Point is very good. 

What's my experience with pricing, setup cost, and licensing?

The price is very good, based on what they deliver.

What other advice do I have?

Overall, this is a solution that we are absolutely satisfied with and I definitely recommend it. In my opinion, using this product is necessary.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Buyer's Guide
Check Point Harmony Email & Collaboration
January 2026
Learn what your peers think about Check Point Harmony Email & Collaboration. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Technoloc685 - PeerSpot reviewer
Technology Security Manager at a energy/utilities company with 1,001-5,000 employees
Real User
Aug 2, 2019
Intercepts phishing emails and emails laden with malware, viruses, and false links
Pros and Cons
  • "It seems quite scalable. We don't anticipate any scaling issues. We have it deployed in the cloud."
  • "The most valuable features would be its ability to intercept phishing emails and emails laden with malware, viruses, false links, etc."
  • "Stability has been a pain point. I was going back and forth with my product engineer and project manager for a couple of months. I had the product in a demonstration mode and wasn't satisfied with the results initially. After a few alterations and a few revisions later, it is fine."

What is our primary use case?

Our primary use is for email protection, though the analytics provided with respect to data leakage and user login activity is invaluable.

How has it helped my organization?

My company is a singular key player in a major industry in my country so we are a target at all times for phishing campaigns. We have had bad experiences in the past. Based on those experiences, we have been using Check Point for a couple of months, and in the reporting, we are seeing very good results.

What is most valuable?

The most valuable features would be its ability to intercept phishing emails and emails laden with malware, viruses, false links, etc. The ability to sandbox, extract and interrogate email attachments is also key to safeguard user mailboxes. 

What needs improvement?

I have a keen interest in being able to consolidate and being able to have one viewpoint. I want to be able to integrate directly into our centralized login. I would love to see the ability to integrate into our SIEM solution which is on-premise. 

I see where in a later update, they have built ability to integrate with an on-premise logging solution, so this is a big plus.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

Stability has been a pain point. I was going back and forth with my product engineer and project manager for a couple of months. I had the product in a demonstration mode and wasn't satisfied with the results initially. After a few alterations and a few revisions later, it is fine.

What do I think about the scalability of the solution?

It seems quite scalable. We don't anticipate any scaling issues. We have it deployed in the cloud. 

How are customer service and technical support?

Their technical support was very responsive. I was not initially satisfied with the length of time it took to get this solution.

I've been a Check Point customer for about 17 years, and I am not accustomed to not getting immediate fixes when I contact support. This was different. However, I am glad it eventually worked out.

Which solution did I use previously and why did I switch?

A colleague recommend the Check Point solution after we had such significant disruptions with the phishing email campaign. So, we tried it out.

How was the initial setup?

The initial setup was was straightforward. It was unknown territory for me, but the instructions from Check Point were very clear and straight to the point. 

What about the implementation team?

I worked directly with Check Point for the deployment. We had a good experience with them. 

What was our ROI?

Being able to keep the phishing campaigns out of my company has been ROI for me. 

What's my experience with pricing, setup cost, and licensing?

Do a full feature evaluation (interactive) with a support person. That is what I did.

Which other solutions did I evaluate?

We also considered Fortinet and Proofpoint. We always look at things like stability, feature set, the position in the market, maturity of the product, cost (because we have a budget that we have to work with), and the availability of technical support. This is why we went with Check Point. 

I was part of the decision-making process to implement the solution.

What other advice do I have?

I have been quite pleased with the solution. You have nothing to lose by trying out Check Point.

I would rate it an eight out of ten with room for improvement. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Security Specialist at a computer software company with 51-200 employees
Real User
Mar 6, 2019
Adds value with east-west protection in the data center
Pros and Cons
  • "Check Point adds value with east-west protection in the data center."
  • "There is always room for improvement and growth."

How has it helped my organization?

It is a value proposition in the market.

What is most valuable?

Lateral data center: Check Point really adds value with east-west protection in the data center.

What needs improvement?

There is always room for improvement and growth.

What do I think about the stability of the solution?

The stability is great.

What about the implementation team?

We are the consultants.

Which other solutions did I evaluate?

Palo Alto and Fortinet are some of the other vendors constantly running to the market.

What other advice do I have?

Check Point is a leader in the market. It is a very sound product.

Most people think that when they're with a cloud provider that they're protected through the nature of being in somebody else's cloud. This is where Check Point adds value.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
PeerSpot user
NetworkSc612 - PeerSpot reviewer
Network Security Specialist at a tech services company with 51-200 employees
Real User
Mar 3, 2019
Good threat protection; hackers can't steal information
Pros and Cons
  • "The main benefit is that hackers can't steal information."
  • "We have used technical support, but their response time is very slow. It needs to be improved."

What is our primary use case?

Our primary use is for security, Elastic Cloud, and Azure Cloud Services. 

How has it helped my organization?

The main benefit is to the user. Hackers can't steal their information.

What is most valuable?

Elasticsearch and sandboxing are the most valuable features. Check Point is very good for threat protection, which is our customers' primary concern. Everyday, our customers are asking about new threats.

What needs improvement?

The QoS on the Elastic Cloud could use improvement. 

What do I think about the stability of the solution?

Stability is very good. It has good uptime, which I find acceptable.

What do I think about the scalability of the solution?

The scalability is so-so. The Elasticsearch application is not very transparent. 

How are customer service and technical support?

We have used technical support, but their response time is very slow. It needs to be improved. 

Which solution did I use previously and why did I switch?

We switched to Check Point because of the easier deployment on the cloud. It's very strong.

How was the initial setup?

The initial setup was complex. We do the installation in a lab environment before installing it in the customer's environment.

What about the implementation team?

I integrated it myself. The implementation is not easy because of communication between the environment and the environment as a cluster. It is a single gateway.

What was our ROI?

Having information stolen by a hacker would be more expensive than purchasing a license.

Which other solutions did I evaluate?

We also looked at Fortinet. 

Check Point is a very strong competitor versus Palo Alto. 

What other advice do I have?

Try out Check Point. It is a good solution. I would rate it an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
PeerSpot user
Global Manager at a computer software company with 51-200 employees
Real User
Feb 27, 2019
Automated rule cleanups and automated policy installs have improved my customers' organizations
Pros and Cons
  • "The automated rule cleanups and automated policy installs have improved my customers' organizations."
  • "The API is its most valuable feature. On the API side, relative to the rest of the market, Check Point is decades ahead of its competitors."
  • "I have learned enough to make the product stable. However, the stability has some challenges."
  • "I would love it if they would do some work on the Postgres definition on the back-end."

What is our primary use case?

We do security automation for our customers.

How has it helped my organization?

The automated rule cleanups and automated policy installs have improved my customers' organizations.

What is most valuable?

The API is its most valuable feature. On the API side, relative to the rest of the market, Check Point is decades ahead of its competitors. The APIs on some of their competitors are so archaic, they are not even usable.

What needs improvement?

I would like to see them do some work on the database back-end and how it is supported, in terms of performance, cleanup, and scalability. In particular, I would love it if they would do some work on the Postgres definition on the back-end.

What do I think about the stability of the solution?

I have learned enough to make the product stable. However, the stability has some challenges.

What do I think about the scalability of the solution?

It is scalable. It can be very scalable in certain scenarios, but you have to make sure it is architected correctly.

How are customer service and technical support?

Their technical support is very good, but I am fairly technical. I don't have to use them a lot. The product has been pretty good that way.

How was the initial setup?

The initial setup was complex, but we were building something new for the API hosts.

What about the implementation team?

I implemented it myself, and I did a great job!

Which other solutions did I evaluate?

I was the decision process. I wrote the code for it. I only work with Check Point.

What other advice do I have?

I would rate it a ten out of ten. It is the best on the market right now. It is not perfect by any means, and it has its challenges, but every product does.

I would advise someone considering this solution to stop wasting your time and get it deployed.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
PeerSpot user
it_user694761 - PeerSpot reviewer
Managing Partner with 51-200 employees
Real User
Jul 30, 2018
Sharing of documentation is easier now. However, there is too much functionality, which makes it difficult to use.
Pros and Cons
  • "It is the collaboration between users inside the company. It is a big advantage with Check Point to be able to work together on the same document."
  • "There is too much functionality, which makes it difficult to use. More guidance for users would be helpful."

What is our primary use case?

We used it to replace the old Lotus Notes application with a full deployment of the Check Point Suite. So, it is more of an Office 365 and Check Point combined deployment, so we had a full ecosystem around Office 365 with Check Point, Outlook and all the different applications available. The idea was to replace old applications based on Notes as a base.

How has it helped my organization?

It is a little bit new, but the sharing of documentation is clearly easier now. It is easier to work within your teams using the Check Point solution so you can easily share a file without sending it by mail. This is an advantage, being able to work on the same document in a work group.

What is most valuable?

It is the collaboration between users inside the company. It is a big advantage with Check Point to be able to work together on the same document.

What needs improvement?

I would like some features that manage projects in more flexible ways, like smart chips. It would be very interesting to share tasks in a very flexible way inside a team or to reorganize planning for a certain project in a very collaborative way. Either integrating or developing something in Check Point to enable flexible project management with smart chips would be easy to use and quite powerful.

There is too much functionality, which makes it difficult to use. More guidance for users would be helpful.

For how long have I used the solution?

One to three years.

Which solution did I use previously and why did I switch?

We were using Notes before, but it was quite obsolete. The idea was to replace it with something new, in the cloud, so this was our main objective around the Check Point and Office 365 deployment.

What other advice do I have?

It is a major concern for us is to give people enough knowledge to use the product in the proper way. Now it is more about training and management as we have to organize to make sure that everybody is onboard and using the tool in the correct way.

It is always good to compare with different solutions available on the market. This is a Microsoft solution so you are linked with a lot of tools for the integrations, and your integrations with your current landscape are key. An assessment on the different competitors in the market is very relevant for this type of choice.

Most important criteria when selecting a vendor: 

  • Quality of applications
  • Ecosystem
  • Price.

The ecosystem of partner is very important. The position in the market, in terms of quality of the application, is key. The cost and price around it are important too. 

Often. we need to have a local partner available to make sure that we are not obliged to develop by ourselves a solution. It is key to have people able to help us to deploy something. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Lissette Acurio - PeerSpot reviewer
Solution Engineer at a tech consulting company with 51-200 employees
Reseller
Aug 23, 2023
The solution is very intuitive, the deployment time is short, it has detailed documentation, and has a good support team
Pros and Cons
  • "The solution helps to block spam emails."
  • "The left-hand feature can be made more granular for the implementation of the policy."

What is our primary use case?

The solution helps to block spam emails. With this solution, the users mostly see what the solution posts on its dashboard. This helps users analyze the spam and data.

What is most valuable?

The solution can be easily integrated and takes a short time to be implemented.  In addition, it provides a feature that prevents information from leaking from the company and blocks potential threats.

What needs improvement?

The left-hand feature can be made more granular for the implementation of the policy. Our clients want two solutions integrated into one, so this feature would help.

For how long have I used the solution?

I have been using Check Point Harmony for two years. 

What do I think about the stability of the solution?

It is a stable solution. 

What do I think about the scalability of the solution?

It is a scalable solution. 

How are customer service and support?

The technical support team is good. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward. The deployment requires two people and can be done in less than a week. I would rate the initial setup a nine out of ten.

What's my experience with pricing, setup cost, and licensing?

The pricing is competitive. 

What other advice do I have?

The solution is very intuitive, the deployment time is short, it has detailed documentation, and has a good support team. I rate the overall solution a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Check Point Harmony Email & Collaboration Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Check Point Harmony Email & Collaboration Report and get advice and tips from experienced pros sharing their opinions.