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Adobe ColdFusion vs Hyland OnBase comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
Adobe ColdFusion enhances ROI by reducing development time, deployment speed, and costs, improving efficiency compared to Java and PHP.
Sentiment score
4.6
Hyland OnBase enhances efficiency and cost savings by streamlining processes, reducing paper use, and supporting remote work.
Our development cycle improved by around 25 to 30%, which allowed us to deliver more.
SDE III at a tech vendor with 1,001-5,000 employees
We saved at least 25 percent of development time with Adobe ColdFusion.
Cloud Engineer at TO THE NEW Digital
I can estimate that I have saved at least sixty percent of time compared to a project that involved Spring Boot, and the site was ready in about five minutes.
Senior Software Engineer at a outsourcing company with 1,001-5,000 employees
I have seen a return on investment with Hyland OnBase because it provides a very reliable ECM platform for my organization, helps to remove the dependency on paper files and file folders, saves real estate costs, and facilitates the ability to work from anywhere.
Senior Software Engineer at Infosys
I have been able to see a return on investment as the time for approvals has been reduced, and since they are centralized, everything is in one place.
Gerente De Proyectos at a manufacturing company with 11-50 employees
 

Customer Service

Sentiment score
6.3
Adobe ColdFusion customer service is praised for responsiveness and effective assistance, scoring 8.5/10 in user satisfaction.
Sentiment score
5.8
Hyland OnBase offers responsive service, but support quality varies and may require premium packages for enhanced assistance.
The technical team also helped us towards the relevant documentation and provided step-by-step assistance whenever needed.
SDE III at a tech vendor with 1,001-5,000 employees
They provided clear guidance and helped us troubleshoot a deployment issue very quickly.
Cloud Engineer at TO THE NEW Digital
The customer support for Adobe ColdFusion is wonderful.
IT Manager at a retailer with 10,001+ employees
Our vendor relationship facilitated integration with our system and offered additional service beyond the Hyland OnBase product.
Program Manager at a financial services firm with 11-50 employees
I would describe the customer service and technical support of Hyland OnBase as being based on the partner that is used.
Gerente De Proyectos at a manufacturing company with 11-50 employees
I find technical support from Hyland to be good.
Product owner at a computer software company with 10,001+ employees
 

Scalability Issues

Sentiment score
7.0
Adobe ColdFusion is highly scalable and reliable for enterprise applications, despite minor scalability concerns from some users.
Sentiment score
6.5
Hyland OnBase is praised for scalability and adaptability, efficiently expanding to support growing business demands despite setup costs.
Adobe ColdFusion is very scalable, and I have found it easy to scale as our needs have grown.
SDE III at a tech vendor with 1,001-5,000 employees
As we have grown, we have been able to handle more users and larger datasets without any major performance issues.
Cloud Engineer at TO THE NEW Digital
Adobe ColdFusion's scalability is good; it is really scalable, reliable, and stable.
Senior Engineer 3 at a financial services firm with 10,001+ employees
Transitioning to cloud-based services may reduce these costs in the future.
Product owner at a computer software company with 10,001+ employees
 

Stability Issues

Sentiment score
8.1
Adobe ColdFusion is praised for stability, reliability, scalability, and support in enterprise applications, barring coding-related issues.
Sentiment score
8.2
Hyland OnBase is a stable, reliable platform with strong traceability, high performance, and minimal maintenance, akin to Windows.
It supports load balancing, clustering, and high availability.
Software Developer at a financial services firm with 1,001-5,000 employees
We run several business-critical applications on it, and there are few issues that we encounter.
SDE III at a tech vendor with 1,001-5,000 employees
Adobe ColdFusion is really stable and very reliable.
Cloud Engineer at TO THE NEW Digital
Hyland OnBase was a stable solution that worked effectively for us.
Program Manager at a financial services firm with 11-50 employees
 

Room For Improvement

Adobe ColdFusion needs modernization through tooling, UI updates, improved documentation, flexible licensing, and better integration with modern frameworks.
Hyland OnBase needs improved usability, integration, and support, with simplified management, enhanced features, and better documentation and pricing adjustments.
Adobe should invest more in open-source IDE tools to have robust, error-free linting, formatting, and auto-completion standards that match the seamless experience found in environments such as Python.
Project Associate at Isuna Technologies
Expanding the ecosystem and improving integration with popular DevOps and cloud-native tools would be beneficial.
SDE III at a tech vendor with 1,001-5,000 employees
Adobe ColdFusion can be improved if there was an AI feature integrated through prompt engineering, which would be very helpful.
System Administrator at VATSIN Technology Solutions Pvt
The application could potentially be more open-source, allowing integration with more solutions.
Program Manager at a financial services firm with 11-50 employees
Hyland is working on a new platform (HXP) to integrate features from all products, addressing some concerns.
Product owner at a computer software company with 10,001+ employees
The experience with the platform's learning curve is quite steep, especially for less technical staff.
Gerente De Proyectos at a manufacturing company with 11-50 employees
 

Setup Cost

Adobe ColdFusion targets enterprises with competitive pricing, though costly for smaller businesses, offering value, performance, and cloud flexibility.
Hyland OnBase offers modular enterprise solutions, with varied pricing and complex licensing, often seen as justified yet expensive.
It is positioned more towards the enterprise market, so it's not the lowest-cost option compared to some open-source alternatives.
SDE III at a tech vendor with 1,001-5,000 employees
The pricing for Adobe ColdFusion is fair, and performance is a solid aspect of this tool for me.
Cloud Engineer at TO THE NEW Digital
You can always negotiate.
IT Manager at a retailer with 10,001+ employees
We also paid for workflow licenses, which allowed up to 250 concurrent users.
Program Manager at a financial services firm with 11-50 employees
I find pricing to be on the higher side due to its monolithic architecture.
Product owner at a computer software company with 10,001+ employees
My experience with pricing, setup cost, and licensing is that it is very cost-effective and affordable.
Senior Software Engineer at Infosys
 

Valuable Features

Adobe ColdFusion streamlines development with low-code functionality, seamless database integration, and robust backend support for faster deployments.
Hyland OnBase excels in document management with scalable workflows, easy integration, customization, automation, and robust security features.
Adobe ColdFusion reduces development cost, with less boilerplate code compared to Java or .NET.
Software Developer at a financial services firm with 1,001-5,000 employees
The rapid development capabilities really stand out, especially the built-in tags and functions that simplify database interaction, form handling, and API creation.
SDE III at a tech vendor with 1,001-5,000 employees
Previously, creating an admin panel took us 10 to 15 days, but now we are able to create it in one to two hours, which is very useful for us.
System Administrator at VATSIN Technology Solutions Pvt
It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them.
Program Manager at a financial services firm with 11-50 employees
The workflow engine has made the biggest difference for me because it is excellent for automating approval processes.
Senior Software Engineer at Infosys
Hyland OnBase has impacted my organization positively by faster document retrieval, intuitive setup, reduced manual processing, and comes with security.
Business Analyst at a tech vendor with 10,001+ employees
 

Categories and Ranking

Adobe ColdFusion
Ranking in Low-Code Development Platforms
15th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
15
Ranking in other categories
Rapid Application Development Software (18th)
Hyland OnBase
Ranking in Low-Code Development Platforms
16th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
17
Ranking in other categories
Business Process Management (BPM) (15th), Enterprise Content Management (5th)
 

Mindshare comparison

As of August 2026, in the Low-Code Development Platforms category, the mindshare of Adobe ColdFusion is 1.6%, up from 0.8% compared to the previous year. The mindshare of Hyland OnBase is 1.9%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Low-Code Development Platforms Mindshare Distribution
ProductMindshare (%)
Adobe ColdFusion1.6%
Hyland OnBase1.9%
Other96.5%
Low-Code Development Platforms
 

Featured Reviews

Kalpesh-Shah - PeerSpot reviewer
IT Manager at a retailer with 10,001+ employees
Rapid web delivery has improved productivity and now supports faster multi‑client deployments
Adobe ColdFusion should continue modernization with AI and other new technologies. While plugins already exist, the product needs to stay ahead of the curve in making new development changes and fast bug enhancements with new features. Regarding Adobe ColdFusion's AI capabilities, you don't want to have everything used automatically via AI. You always want to have control and validation. Someone has to review it, press the button, and approve it before deployments take place. Even with the AI feature, you always want that particular transition where someone has to manually do it. AI is good and can reduce so many things, but you want to have a fail-safe mechanism. Regarding Adobe ColdFusion's AI capabilities, the learning curve is significant. It is a new AI capability, but it is not currently 100 percent. I would say it is about 60 to 70 percent. The technology with AI is new, and the product should continue to improve. There are always gaps that need to be addressed.
Abdul_Jabbar - PeerSpot reviewer
Senior Software Engineer at Infosys
Automated workflows have transformed document handling and support daily approvals and billing
The best features Hyland OnBase offers in my experience include being a robust storage solution that integrates well with the Epic solution, allows Unity Forms to be easy to create and use, and has Distribution Services for sending email notifications as reminders.Out of those features, the workflow engine has made the biggest difference for me because it is excellent for automating approval processes, and we use Hyland OnBase for legal requests, hardware requests, travel requests, corporate credit card requests, and file transfer requests. WorkView is an incredible module for gathering and displaying summary information, and we utilize it highly in our subsidiary to manage our legal contracts, their financial billing process, and their travel. We also use the Document Import Process coupled with Unity API for writing custom code to automate processes to send and receive data from other systems that are not yet API enabled. The impact of Hyland OnBase on our organization is that automating manual processes has had an incredible effect on our return on investment, and the man-hours saved by automating processes pays for the system, ranging from one to five hours. I measured the man-hours saved through the tracking of workflows and automation processes. Additionally, Hyland OnBase has allowed us to move away from moving paper around various departments, providing workflow management to keep approval inside the system and out of the email boxes, eliminating the need for paper storage, and saving storage costs with other vendors.
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Top Industries

By visitors reading reviews
Outsourcing Company
16%
Construction Company
13%
Manufacturing Company
9%
University
9%
Financial Services Firm
10%
Government
10%
Computer Software Company
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise14
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise14
 

Questions from the Community

What is your experience regarding pricing and costs for Adobe ColdFusion?
With AWS, you can ask for a bundle. With your plans, you can state what you want and ask for the cost, and it can recalculate your cost. If you see more, then you work with your accounting rep and ...
What needs improvement with Adobe ColdFusion?
Adobe ColdFusion could be improved by providing the opportunity to specify some performance parameters to avoid running very complex queries or offering AI-generated suggestions to lower the proces...
What is your primary use case for Adobe ColdFusion?
My main use case for Adobe ColdFusion is creating my church website project while also using Angular and SQL technology for the database. I have used this technology to connect the website to the d...
What is your experience regarding pricing and costs for Hyland OnBase?
The main factors that influenced my decision to choose Hyland OnBase over other options available on the market were the cost compared to others and the high document-handling capacity that Hyland ...
What needs improvement with Hyland OnBase?
More training videos, if they are more findable, would improve documentation and training documentations from Hyland's side, because there is a lack of documentation and training materials from Hyl...
What is your primary use case for Hyland OnBase?
As a business analyst, while working on a recent project, I used Hyland OnBase as an enterprise-like document management tool. It was used for storing, organizing, and retrieving invoices regarding...
 

Also Known As

No data available
OnBase
 

Overview

 

Sample Customers

Inspirus, Promisan, Webapper, Giva, Frontech Solutions Inc, Digicon, ITX Corp, Wall Street Magnate, SimulTV, ten24 Digital Solutions, Prospective Medical Data International Inc, Alcatel-Lucent
Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital
Find out what your peers are saying about Adobe ColdFusion vs. Hyland OnBase and other solutions. Updated: June 2026.
908,800 professionals have used our research since 2012.