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Amazon Cognito vs Okta Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon Cognito
Ranking in Access Management
10th
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
17
Ranking in other categories
No ranking in other categories
Okta Platform
Ranking in Access Management
2nd
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
126
Ranking in other categories
Single Sign-On (SSO) (1st), Authentication Systems (3rd), Privileged Access Management (PAM) (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (2nd), ZTNA as a Service (3rd), Customer Identity and Access Management (CIAM) (1st), AI IT Support (1st)
 

Mindshare comparison

As of September 2026, in the Access Management category, the mindshare of Amazon Cognito is 2.4%, down from 5.5% compared to the previous year. The mindshare of Okta Platform is 11.3%, up from 9.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management Mindshare Distribution
ProductMindshare (%)
Okta Platform11.3%
Amazon Cognito2.4%
Other86.3%
Access Management
 

Featured Reviews

BM
Staff Software Engineer at Visa
Custom authentication has enabled secure multi-factor logins and unified access across apps
The features or capabilities of Amazon Cognito that I have found the most valuable so far include its seamless operation and the requirement of fewer integrations from the client side. All the features are there, enabling us to create the users, manage the groups, and manage access. Mostly, the access management is very good in Amazon Cognito, I would say. The benefits and positive impacts that Amazon Cognito has had in my experience include the fact that earlier we needed to implement so many things on behalf of the product itself. Now, the go-to-market strategy requires less than a week to complete integrations of the user flow, specifically mentioning that a basic authentication flow could be completed in a week itself. We don't have to care about how we manage the passwords, how we manage groups, and how we manage access management because all those things are there. It's handy, the documentation is very good, and it is easy to integrate. That's the reason I would say that the impact AWS is building on the product is great.
SN
Identity and Access Management Specialist at a university with 10,001+ employees
Automated lifecycle management has cut onboarding times and now drives secure, clean access
Although I am a fan of Okta Platform overall, there are areas where it could improve security outcomes and reduce admin friction. My top improvement areas include the system log and analytics upgrade, which are great for point troubleshooting, but trending and root cause analysis across large tenants still require exporting to SIEM. Verbose queries and long-range retention costs can add up. Additionally, while certificate rotations are better than most, the process is still manual for busy portfolios, especially concerning multi-SP SAML certificate rotations and app metadata drift. Two more buckets of potential improvements for Okta Platform involve user experience and security. There is the issue of push fatigue and prompt sprawl, where users receive multiple prompts across different apps and sessions. I arrived at the rating of eight because the core controls are strong and reliable, but a few operational UX and UI gaps prevent it from being rated higher. The reasons for not giving it a nine or ten include ongoing issues concerning safety and change safety, the complexity of group rules and mappings, and the lack of robustness in policy management. Additionally, there remains a need for more manual involvement than necessary, especially for large portfolios and dual certificate rotation, along with proactive SP data metadata validation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What is quite valuable is that we can outsource storage of the credentials to AWS, and they manage it quite securely."
"The solution is proto connective and integrates well with other AWS services."
"I rate Amazon Cognito nine out of ten."
"What I find most valuable about Amazon Cognito is the single sign-on feature that provides a token for accessing protected APIs."
"The multi-factor authentication setup has room for improvement."
"I appreciate Amazon Cognito's ability to scale with demand and its seamless user verification features."
"The features most valuable to us are the ability to integrate with various IDPs and the capability to sync with multiple applications."
"This is a scalable solution. If our app or general usage increases, this solution can support it."
"Since implementing Okta Platform, I have noticed measurable security and operational improvements in our cloud-based workloads."
"It is very seamless."
"Okta Platform helped me secure access to cloud infrastructure, APIs, containerized workloads, and AI/GenAI services in my architecture, enhancing our security posture significantly."
"Its simplicity and its integration with various vendor-agnostic platforms are the most valuable features."
"The key feature of the solution is the multifactor authentication itself."
"Okta Workforce Identity is reliable, and its user experience and user interface are great."
"Adaptive authentication in Okta Customer Identity is a flexible feature that is very secure and user-friendly."
"The product requires very little maintenance."
 

Cons

"You need to evaluate the export users. The multifactor authentication, much less this room for improving the configuration setup of that."
"Cognito triggers can improve by providing more direct use cases rather than giving a white paper. A white paper is not at all interesting, it has too many details. It would be a benefit to provide a smaller document that is summarized. The smaller version would bring microdata, macro data is not helpful."
"Amazon Cognito could improve by simplifying the configuration."
"Amazon Cognito’s UI needs improvement while onboarding new users."
"Amazon Cognito could be improved by making it easier for us to add more data to the token, allowing customization of JWT. It requires a complex program to customize the token currently, however, the UI could support this configuration better."
"I think Amazon Cognito provides less flexibility to customize at the moment."
"In a future release, we would like to have different methods to validate the characteristic of a user. For example, we would like to use biometric data to analyze the behavior of users."
"I believe this product could improve by enriching user profiles."
"Maybe the interface could use some work but, for the most part, the tool is pretty cool."
"For enterprises which really prefer to have their own identity within their own perimeter, Okta Platform might not be the solution they might look for."
"Initial technical support is not very responsive, it's only after escalation that we get proper support."
"The only issue with Okta Customer Identity is after the upgrade process; we have some issues with the integration between Okta Customer Identity and Jamf."
"The only area of concern in the solution stems from the fact that my company needs some help regarding the setup phase from a partner."
"If the organization is big, I can say Okta Platform is affordable; however, for small-scale industries, I would not recommend it, but for medium and enterprise organizations, it is good."
"We have experienced some challenges in integrating this solution with Scope and Cognito."
"The initial setup is difficult because you're setting it up with your own portal."
 

Pricing and Cost Advice

"We pay $600 monthly per user for licences and there are no other additional costs."
"The price of Amazon Cognito is low. The pricing model is based on the users."
"The pricing is bad so I rate it a two out of ten."
"The product is relatively inexpensive compared to other tools."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a five out of ten."
"The pricing of this solution is good compared to other solutions on the market."
"The price of the solution depends on the number of users using it."
"The price of Amazon Cognito is expensive. We are on an annual subscription."
"This solution is costly. Pricing is decent if you have less users, but it significantly goes up the more users you have, with its cost not justified."
"We pay 23 pence (approximately $0.30 USD) per user, annually, for 150,000 users."
"The solution's pricing model could be better for SMBs."
"The price of this product could be lower."
"The pricing for Okta Workforce Identity could still be improved or made cheaper. It costs from 50 to 100 euros a year per user. Okta Workforce Identity has different packages you can choose from, and my previous company had all of them, particularly the full Okta suite."
"Okta Customer Identity is not an expensive solution."
"The product's price is high. For each feature, a certain payment is required."
"Okta has fairly competitive pricing."
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Top Industries

By visitors reading reviews
Comms Service Provider
11%
Construction Company
9%
Financial Services Firm
8%
Manufacturing Company
8%
Financial Services Firm
10%
Outsourcing Company
9%
Manufacturing Company
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise5
By reviewers
Company SizeCount
Small Business53
Midsize Enterprise27
Large Enterprise64
 

Questions from the Community

What is your experience regarding pricing and costs for Amazon Cognito?
I am aware that the pricing of Amazon Cognito is not managed by me directly but is managed by some other teams, specifically the DevOps teams. As far as I know, it is based on how many users we hav...
What needs improvement with Amazon Cognito?
I think Amazon Cognito provides less flexibility to customize at the moment. It is very tightly coupled with its own services, so it does not provide customization according to what the client need...
What is your primary use case for Amazon Cognito?
The usual use cases for Amazon Cognito that I have been working with mostly involve working for TLG Apps for three and a half years, where TLG Apps is a FinTech company in the UK. We were working f...
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Currently, in Okta Workforce Identity we get the two-digit authentication code. Instead of getting the two-digit authentication code, if we had an option to do fingerprint verification, that would ...
What is your primary use case for Okta Workforce Identity?
I don't have many details about Okta Workforce Identity. I use the tool just to sign in to different applications that we have. We basically set up Okta Workforce Identity in our mobile phone. We d...
 

Also Known As

No data available
Okta Customer Identity, Workforce Identity
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Find out what your peers are saying about Amazon Cognito vs. Okta Platform and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.