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AWS Elastic Disaster Recovery vs Arcserve UDP comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Arcserve UDP achieved full ROI in 12 months through efficiency, storage benefits, and significant cost savings.
Sentiment score
7.2
AWS Elastic Disaster Recovery enhances ROI by reducing costs, downtime, and compliance burdens while streamlining integration and resource allocation.
However, with AWS Elastic Disaster Recovery Service being a native service, integration is seamless, highlighting the return on investment.
Assistant Programmer at Mahadis
We saved around $1.2 million in capital expenditure by avoiding a dedicated secondary on-premises disaster recovery site.
Data Governance System Specialist at a energy/utilities company with 1,001-5,000 employees
We no longer have to schedule employees on weekends since the system automatically triggers alerts, allowing engineers to respond as needed.
Senior Java Developer at J.P. Morgan
 

Customer Service

Sentiment score
7.0
Arcserve UDP support receives mixed reviews, with some praising responsiveness while others face delays and lack regional expertise.
Sentiment score
7.5
AWS Elastic Disaster Recovery’s support is highly rated for responsiveness, though some users suggest improvements like a formal ticketing system.
I have local support; we have a team that has expertise in the solution, so we usually resolve situations in-house without sending questions to Arcserve.
Software Solutions Architect at SPEData
In case of any issue, they are ready to provide support within the defined SLA timeline.
Assistant Programmer at Mahadis
I would rate the customer support an eight, as it often takes a lot of time to engage and get a solution.
Senior Java Developer at J.P. Morgan
has definitely solved many issues we have faced
Senior Software Engineer at Thomson Reuters
 

Scalability Issues

Sentiment score
4.6
Arcserve UDP is praised for scalability, with mixed views on cloud scaling, but favored for integration and management features.
Sentiment score
7.6
AWS Elastic Disaster Recovery is praised for excellent scalability, seamless upgrades, and robust reporting across diverse infrastructures.
We can expand it to multiple data centers or different areas such as EMEA and APAC.
Senior Java Developer at J.P. Morgan
AWS Elastic Disaster Recovery is scalable and has handled growth in our organization well.
Data Governance System Specialist at a energy/utilities company with 1,001-5,000 employees
The scalability is quite good and we were able to scale this service to many of the services that our company uses.
Senior Software Engineer at Thomson Reuters
 

Stability Issues

Sentiment score
7.5
Arcserve UDP is highly stable, with improved reliability, minimal issues, and successful data management, despite occasional legacy system concerns.
Sentiment score
7.4
AWS Elastic Disaster Recovery is praised for stability, with minor issues like network bandwidth affecting replication and costs.
It is very good and very reliable.
DevOps Engineer at DivVerse Labs
AWS is not difficult, but the cost associated with replicating data to another region can be significant.
Assistant Programmer at Mahadis
AWS Elastic Disaster Recovery is stable.
Senior Java Developer at J.P. Morgan
 

Room For Improvement

Arcserve UDP users face integration, performance, and support challenges, seeking better security, cloud interaction, and improved functionality.
AWS Elastic Disaster Recovery needs UI, customer support, automation, speed, integration, cost optimization, analytics, documentation, and pricing improvements.
This would detail user activity directly in the ACL console for easier debugging and auditing.
DevOps Engineer at DivVerse Labs
It would be beneficial to get some insights when a disaster happens, including identification and probable solutions to ensure effective recovery.
Senior Java Developer at J.P. Morgan
If the tool could provide more built-in dashboards to show replication lag trends, failover readiness, or system dependencies, it would save time and improve transparency for both field teams and regulatory reporting.
Data Governance System Specialist at a energy/utilities company with 1,001-5,000 employees
 

Setup Cost

Arcserve UDP offers flexible licensing and competitive pricing, though some users find it expensive compared to competitors.
AWS Elastic Disaster Recovery offers scalable, straightforward pricing, but cumulative costs can be high compared to other solutions.
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
Software Solutions Architect at SPEData
There is no heavy licensing fee, making it scalable and cost-efficient as our network and data grow.
Data Governance System Specialist at a energy/utilities company with 1,001-5,000 employees
There is definitely a scope of improvement, and for year-end licensing, they should definitely improve the cost.
Senior Software Engineer at Thomson Reuters
 

Valuable Features

Arcserve UDP provides efficient, user-friendly data protection with features like deduplication, cloud replication, and cross-platform support for easy management.
AWS Elastic Disaster Recovery offers efficient failover, minimal data loss, cost-effectiveness, and flexibility, enhancing reliability and performance.
I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly.
Software Solutions Architect at SPEData
When we replicate and fail over our customer management, metering, and outage tracking systems to the AWS cloud, we were able to upload to the AWS cloud in just under three hours, compared to an estimated 36 to 48 hours had we done it through manual recovery.
Data Governance System Specialist at a energy/utilities company with 1,001-5,000 employees
AWS Elastic Disaster Recovery supports a wide range of source environments, including VMware, Hyper-V, physical servers, and other cloud providers, making it versatile for different IT infrastructures.
Senior Software Engineer at Thomson Reuters
AWS Elastic Disaster Recovery Service is a native service, integration is seamless.
Assistant Programmer at Mahadis
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
23rd
Ranking in Disaster Recovery (DR) Software
16th
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
No ranking in other categories
AWS Elastic Disaster Recovery
Ranking in Backup and Recovery
20th
Ranking in Disaster Recovery (DR) Software
13th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
20
Ranking in other categories
Cloud Backup (16th)
 

Mindshare comparison

As of January 2026, in the Disaster Recovery (DR) Software category, the mindshare of Arcserve UDP is 2.1%, down from 2.6% compared to the previous year. The mindshare of AWS Elastic Disaster Recovery is 1.9%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software Market Share Distribution
ProductMarket Share (%)
AWS Elastic Disaster Recovery1.9%
Arcserve UDP2.1%
Other96.0%
Disaster Recovery (DR) Software
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.
reviewer2774796 - PeerSpot reviewer
Data Governance System Specialist at a energy/utilities company with 1,001-5,000 employees
Disaster recovery has strengthened critical grid operations and maintains regulatory compliance
A couple of things where AWS Elastic Disaster Recovery could improve are the granular testing of OT workloads. It would be helpful to have fully isolated test recoveries for our OT data, such as SCADA or pole telemetry, without impacting replication, to help validate disaster recovery readiness more frequently. Additionally, advanced reporting and analytics would be beneficial. If the tool could provide more built-in dashboards to show replication lag trends, failover readiness, or system dependencies, it would save time and improve transparency for both field teams and regulatory reporting. In terms of integration, tighter integration with our asset management systems and GIS databases would streamline automated recovery of linked OT systems and data relationships, making failover more efficient. There should also be more fine-grained alerts for replication lag or orchestration failures, with customizable thresholds for different types of workloads to improve proactive incident response. My advice would be to start with a clear disaster recovery strategy. Identify which IT and OT systems are critical, calculate the recovery time objective, and which assets need replication first. Keep latency-sensitive or legacy OT systems on-premises while replicating core IT workloads to AWS for fast, reliable failover. It is essential to keep testing failovers regularly, as it builds confidence and uncovers gaps that help ensure smooth operation during real incidents. Actively monitor costs by paying attention to replication storage and compute usage since AWS Elastic Disaster Recovery is pay-as-you-go, which allows us to save thousands of dollars annually. Connecting disaster recovery events with field operations, SCADA systems, and asset management dashboards streamlines operational responses. The AWS team is great, and engaging with their support and architects, along with their documentation and best practices, is very helpful.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
11%
Comms Service Provider
7%
Government
7%
Financial Services Firm
12%
Computer Software Company
8%
Government
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise10
Large Enterprise9
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise11
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
What do you like most about CloudEndure Disaster Recovery?
CloudEndure Disaster Recovery is a fairly stable solution.
What is your experience regarding pricing and costs for CloudEndure Disaster Recovery?
The pricing has been fine, and regarding the setup cost as well, it is quite fine. There is definitely a scope of improvement, and for year-end licensing, they should definitely improve the cost.
What needs improvement with CloudEndure Disaster Recovery?
AWS Elastic Disaster Recovery can be improved through regular drills to ensure that all resources are properly prepared for disasters with scheduled drills. This includes testing and understanding ...
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
CloudEndure Disaster Recovery
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Agio, Cloud Nation, Limelight Networks
Find out what your peers are saying about AWS Elastic Disaster Recovery vs. Arcserve UDP and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.