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AWS Elastic Disaster Recovery vs Arcserve UDP comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Arcserve UDP achieved full ROI in 12 months through efficiency, storage benefits, and significant cost savings.
Sentiment score
7.5
AWS Elastic Disaster Recovery reduces recovery time, costs, and personnel needs with automated processes, enhancing efficiency and audit readiness.
However, with AWS Elastic Disaster Recovery Service being a native service, integration is seamless, highlighting the return on investment.
Assistant Programmer at Mahadis
The recovery process requires fewer people and much less time, which has saved my organization engineering effort and operational time.
Data Engineer at a outsourcing company with 201-500 employees
We no longer have to schedule employees on weekends since the system automatically triggers alerts, allowing engineers to respond as needed.
Senior Java Developer at J.P. Morgan
 

Customer Service

Sentiment score
7.0
Arcserve UDP support receives mixed reviews, with some praising responsiveness while others face delays and lack regional expertise.
Sentiment score
7.3
AWS Elastic Disaster Recovery provides effective support with quick responses, though some prefer a formal ticketing system for tracking.
I have local support; we have a team that has expertise in the solution, so we usually resolve situations in-house without sending questions to Arcserve.
Software Solutions Architect at SPEData
The customer support is amazing, and it is the best customer support I have ever had.
Head Of Product & Engineering (Cpto) at a real estate/law firm with 11-50 employees
In case of any issue, they are ready to provide support within the defined SLA timeline.
Assistant Programmer at Mahadis
Helping us in troubleshooting each and every step if we face any issues.
Data Engineer at a outsourcing company with 201-500 employees
 

Scalability Issues

Sentiment score
4.6
Arcserve UDP is praised for scalability, with mixed views on cloud scaling, but favored for integration and management features.
Sentiment score
7.2
AWS Elastic Disaster Recovery scales effectively across environments, supporting diverse workloads with minimal setup and earning high user ratings.
We can expand it to multiple data centers or different areas such as EMEA and APAC.
Senior Java Developer at J.P. Morgan
AWS Elastic Disaster Recovery is scalable because it can protect and replicate multiple servers and workloads, and it runs on AWS infrastructure.
Software Engineer at INSTITUTE OF AERONAUTICAL ENGINEERING
The scalability of AWS Elastic Disaster Recovery is 10 out of 10.
Head Of Product & Engineering (Cpto) at a real estate/law firm with 11-50 employees
 

Stability Issues

Sentiment score
7.5
Arcserve UDP is highly stable, with improved reliability, minimal issues, and successful data management, despite occasional legacy system concerns.
Sentiment score
7.5
AWS Elastic Disaster Recovery is stable and reliable, with occasional lags mostly due to network or server-specific issues.
It is very good and very reliable.
DevOps Engineer at DivVerse Labs
AWS is not difficult, but the cost associated with replicating data to another region can be significant.
Assistant Programmer at Mahadis
AWS Elastic Disaster Recovery is stable.
Senior Java Developer at J.P. Morgan
 

Room For Improvement

Arcserve UDP users face integration, performance, and support challenges, seeking better security, cloud interaction, and improved functionality.
AWS Elastic Disaster Recovery needs enhancements in support, automation, integration, monitoring, user interface, and training for better user experience.
Our RPO improved from approximately three to four hours to less than one minute.
Software Engineer at a comms service provider with 11-50 employees
Because the replication is continuous and block-level, if a production server is hit by ransomware, the encrypted garbage data is often replicated to the DR site in near-real time.
Head Of Product & Engineering (Cpto) at a real estate/law firm with 11-50 employees
This would detail user activity directly in the ACL console for easier debugging and auditing.
DevOps Engineer at DivVerse Labs
 

Setup Cost

Arcserve UDP offers flexible licensing and competitive pricing, though some users find it expensive compared to competitors.
AWS Elastic Disaster Recovery is cost-efficient and scalable, though setup and cumulative costs can accumulate, limiting flexibility.
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
Software Solutions Architect at SPEData
In my case, since the cloud is basically a pay-as-you-go model, we only pay for the replication storage, data transfer, and small staging instances.
Data Engineer at a outsourcing company with 201-500 employees
Continuous replication minimizes data loss and the cost-efficient staging environment helps reduce infrastructure expenses compared to maintaining a full secondary disaster recovery site.
Software Engineer at INSTITUTE OF AERONAUTICAL ENGINEERING
pricing is fair, and you pay for the use.
Head Of Product & Engineering (Cpto) at a real estate/law firm with 11-50 employees
 

Valuable Features

Arcserve UDP provides efficient, user-friendly data protection with features like deduplication, cloud replication, and cross-platform support for easy management.
AWS Elastic Disaster Recovery offers efficient recovery, quick failover, and reliable data protection with cost-effective, real-time access and seamless system recovery.
I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly.
Software Solutions Architect at SPEData
AWS Elastic Disaster Recovery supports a wide range of source environments, including VMware, Hyper-V, physical servers, and other cloud providers, making it versatile for different IT infrastructures.
Senior Software Engineer at Thomson Reuters
The low RPO at a seconds-level replication and a fast recovery with a low RTO provide the most cost-effective way, paying mostly for storage until failover.
Software Engineer at a comms service provider with 11-50 employees
Overall, the best combination of AWS Elastic Disaster Recovery is its near real-time replication and quick recovery testing, and this makes the service very useful in real-world scenarios.
Data Engineer at a outsourcing company with 201-500 employees
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
28th
Ranking in Disaster Recovery (DR) Software
18th
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
No ranking in other categories
AWS Elastic Disaster Recovery
Ranking in Backup and Recovery
9th
Ranking in Disaster Recovery (DR) Software
9th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
25
Ranking in other categories
Cloud Backup (10th)
 

Mindshare comparison

As of May 2026, in the Disaster Recovery (DR) Software category, the mindshare of Arcserve UDP is 2.0%, down from 2.5% compared to the previous year. The mindshare of AWS Elastic Disaster Recovery is 2.5%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software Mindshare Distribution
ProductMindshare (%)
AWS Elastic Disaster Recovery2.5%
Arcserve UDP2.0%
Other95.5%
Disaster Recovery (DR) Software
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.
KS
Data Engineer at a outsourcing company with 201-500 employees
Continuous replication has protected critical servers and supports seamless disaster recovery drills
Some features that I personally feel can be improved are more simplified monitoring and reporting. As I previously mentioned, the console shows the replication status. If it had more detailed dashboards or built-in reports for DR readiness, it would make it easier for the teams to track everything in one place. Another improvement would be cost visibility and optimization guidance in optimizing the cost and also giving us visibility of it. Because the staging resources and replication storage are running continuously, it would be very helpful for organizations and users if AWS provided clearer cost insights, recommendations, and remediations to optimize the DR environment. It would also be useful if AWS added more automation options for application-level recovery, such as easier ways to handle IP changes, domain name system (DNS) updates, or application dependencies during failover. Additionally, we can simplify the setup and configuration process. For someone new to the service, understanding the staging settings, launch templates, and networking configurations can take some time. Setup simplicity and more detailed monitoring and alerting features would be beneficial. If we could add that, we can easily track the replication health, lag, and potential issues. Instead of relying on other additional tools for monitoring and alerting features, we can rely on AWS Elastic Disaster Recovery itself.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
10%
Marketing Services Firm
8%
Comms Service Provider
8%
Financial Services Firm
11%
Government
8%
Computer Software Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise9
Large Enterprise9
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise12
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
What needs improvement with StorageCraft ShadowProtect?
One area for improvement in Arcserve UDP is its capability to interact with other cloud servers. We faced challenges in capturing the data from these servers and had to subscribe to another applica...
What is your experience regarding pricing and costs for CloudEndure Disaster Recovery?
My experience with pricing, setup cost, and licensing is that pricing is fair, and you pay for the use.
What needs improvement with CloudEndure Disaster Recovery?
I believe AWS Elastic Disaster Recovery can be improved by providing more features, such as an automated or AI-based solution that detects issues before they happen, which is a feature I would want...
What is your primary use case for CloudEndure Disaster Recovery?
My main use case for AWS Elastic Disaster Recovery is to minimize downtime and data loss with fast recovery of our on-premises and cloud-based applications using storage, minimum compute, and point...
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
CloudEndure Disaster Recovery
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Agio, Cloud Nation, Limelight Networks
Find out what your peers are saying about AWS Elastic Disaster Recovery vs. Arcserve UDP and other solutions. Updated: May 2026.
893,311 professionals have used our research since 2012.