

Arcserve UDP and AWS Elastic Disaster Recovery are two prominent tools for disaster recovery solutions. Arcserve UDP performs better in pricing and support. AWS Elastic Disaster Recovery excels in functionality making it worth the additional cost.
Features: Arcserve UDP users value its ease of use, flexibility, and comprehensive backup options. AWS Elastic Disaster Recovery users value its robust cloud integration, scalability, and automation capabilities.
Room for Improvement: Arcserve UDP users suggest improvements in speed, system resource consumption, and more frequent updates. AWS Elastic Disaster Recovery users recommend enhanced functionalities for non-cloud environments, better data visualization tools, and refinement for hybrid setups.
Ease of Deployment and Customer Service: Arcserve UDP requires a more extensive setup process but offers reliable customer support, aiding users through complexities. AWS Elastic Disaster Recovery offers a smoother deployment process with detailed guidance but users feel support could be more responsive.
Pricing and ROI: Arcserve UDP is noted for its cost-effectiveness, making it suitable for smaller budgets with significant ROI. AWS Elastic Disaster Recovery, though higher in price, provides extensive capabilities that justify the investment for larger enterprises.
However, with AWS Elastic Disaster Recovery Service being a native service, integration is seamless, highlighting the return on investment.
The recovery process requires fewer people and much less time, which has saved my organization engineering effort and operational time.
We no longer have to schedule employees on weekends since the system automatically triggers alerts, allowing engineers to respond as needed.
I have local support; we have a team that has expertise in the solution, so we usually resolve situations in-house without sending questions to Arcserve.
In case of any issue, they are ready to provide support within the defined SLA timeline.
Helping us in troubleshooting each and every step if we face any issues.
Higher tiers offer faster response time and more direct technical help.
We can expand it to multiple data centers or different areas such as EMEA and APAC.
AWS Elastic Disaster Recovery is scalable because it can protect and replicate multiple servers and workloads, and it runs on AWS infrastructure.
The scalability is quite good and we were able to scale this service to many of the services that our company uses.
It is very good and very reliable.
AWS is not difficult, but the cost associated with replicating data to another region can be significant.
AWS Elastic Disaster Recovery is stable.
Our RPO improved from approximately three to four hours to less than one minute.
This would detail user activity directly in the ACL console for easier debugging and auditing.
It would be beneficial to get some insights when a disaster happens, including identification and probable solutions to ensure effective recovery.
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
In my case, since the cloud is basically a pay-as-you-go model, we only pay for the replication storage, data transfer, and small staging instances.
Continuous replication minimizes data loss and the cost-efficient staging environment helps reduce infrastructure expenses compared to maintaining a full secondary disaster recovery site.
There is definitely a scope of improvement, and for year-end licensing, they should definitely improve the cost.
I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly.
AWS Elastic Disaster Recovery supports a wide range of source environments, including VMware, Hyper-V, physical servers, and other cloud providers, making it versatile for different IT infrastructures.
The low RPO at a seconds-level replication and a fast recovery with a low RTO provide the most cost-effective way, paying mostly for storage until failover.
Overall, the best combination of AWS Elastic Disaster Recovery is its near real-time replication and quick recovery testing, and this makes the service very useful in real-world scenarios.
| Product | Mindshare (%) |
|---|---|
| AWS Elastic Disaster Recovery | 2.3% |
| Arcserve UDP | 2.1% |
| Other | 95.6% |
| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 10 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 5 |
| Large Enterprise | 11 |
CloudEndure Disaster Recovery enables real-time replication and rapid recovery to enhance organizational resilience. Key features include block-level data replication, ease of use, cost-effectiveness, and automated recovery orchestration. Users benefit from increased efficiency, improved workflows, and enhanced data management, significantly improving organizational performance and business continuity.
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