

Arcserve UDP and AWS Elastic Disaster Recovery are two prominent tools for disaster recovery solutions. Arcserve UDP performs better in pricing and support. AWS Elastic Disaster Recovery excels in functionality making it worth the additional cost.
Features: Arcserve UDP users value its ease of use, flexibility, and comprehensive backup options. AWS Elastic Disaster Recovery users value its robust cloud integration, scalability, and automation capabilities.
Room for Improvement: Arcserve UDP users suggest improvements in speed, system resource consumption, and more frequent updates. AWS Elastic Disaster Recovery users recommend enhanced functionalities for non-cloud environments, better data visualization tools, and refinement for hybrid setups.
Ease of Deployment and Customer Service: Arcserve UDP requires a more extensive setup process but offers reliable customer support, aiding users through complexities. AWS Elastic Disaster Recovery offers a smoother deployment process with detailed guidance but users feel support could be more responsive.
Pricing and ROI: Arcserve UDP is noted for its cost-effectiveness, making it suitable for smaller budgets with significant ROI. AWS Elastic Disaster Recovery, though higher in price, provides extensive capabilities that justify the investment for larger enterprises.
However, with AWS Elastic Disaster Recovery Service being a native service, integration is seamless, highlighting the return on investment.
We saved around $1.2 million in capital expenditure by avoiding a dedicated secondary on-premises disaster recovery site.
We no longer have to schedule employees on weekends since the system automatically triggers alerts, allowing engineers to respond as needed.
I have local support; we have a team that has expertise in the solution, so we usually resolve situations in-house without sending questions to Arcserve.
In case of any issue, they are ready to provide support within the defined SLA timeline.
I would rate the customer support an eight, as it often takes a lot of time to engage and get a solution.
has definitely solved many issues we have faced
We can expand it to multiple data centers or different areas such as EMEA and APAC.
AWS Elastic Disaster Recovery is scalable and has handled growth in our organization well.
The scalability is quite good and we were able to scale this service to many of the services that our company uses.
It is very good and very reliable.
AWS is not difficult, but the cost associated with replicating data to another region can be significant.
AWS Elastic Disaster Recovery is stable.
This would detail user activity directly in the ACL console for easier debugging and auditing.
It would be beneficial to get some insights when a disaster happens, including identification and probable solutions to ensure effective recovery.
If the tool could provide more built-in dashboards to show replication lag trends, failover readiness, or system dependencies, it would save time and improve transparency for both field teams and regulatory reporting.
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
There is no heavy licensing fee, making it scalable and cost-efficient as our network and data grow.
There is definitely a scope of improvement, and for year-end licensing, they should definitely improve the cost.
I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly.
When we replicate and fail over our customer management, metering, and outage tracking systems to the AWS cloud, we were able to upload to the AWS cloud in just under three hours, compared to an estimated 36 to 48 hours had we done it through manual recovery.
AWS Elastic Disaster Recovery supports a wide range of source environments, including VMware, Hyper-V, physical servers, and other cloud providers, making it versatile for different IT infrastructures.
AWS Elastic Disaster Recovery Service is a native service, integration is seamless.
| Product | Market Share (%) |
|---|---|
| AWS Elastic Disaster Recovery | 1.9% |
| Arcserve UDP | 2.1% |
| Other | 96.0% |
| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 10 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 4 |
| Large Enterprise | 11 |
CloudEndure Disaster Recovery enables real-time replication and rapid recovery to enhance organizational resilience. Key features include block-level data replication, ease of use, cost-effectiveness, and automated recovery orchestration. Users benefit from increased efficiency, improved workflows, and enhanced data management, significantly improving organizational performance and business continuity.
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