Arcserve UDP vs Datto Cloud Continuity comparison

Arcserve and datto are both solutions in the Disaster Recovery (DR) Software category. Arcserve is ranked #18 with an average rating of 8.0, while datto is ranked #31. Arcserve holds a 2.0% mindshare in DRS, compared to datto’s 2.0% mindshare. Additionally, 85% of Arcserve users are willing to recommend the solution, compared to 90% of datto users who would recommend it.

Arcserve UDP

Read 44 Arcserve UDP reviews

4,531 Views
1,767 Comparison Views

85% willing to recommend

Datto Cloud Continuity

Read 9 Datto Cloud Continuity reviews

2,644 Views
1,322 Comparison Views

90% willing to recommend

Arcserve UDP

Datto Cloud Continuity

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 15, 2024

Arcserve UDP and Datto Cloud Continuity are leading competitors in the data protection landscape. Datto Cloud Continuity holds an advantage due to its robust features and cloud integration, despite Arcserve UDP's cost-effective pricing and support offerings.

Features: Arcserve UDP provides extensive data recovery solutions, flexible storage options, and effective backup management. Datto Cloud Continuity offers continuous data protection and seamless integration with cloud services. Its advanced ransomware protection, instant virtualization, and simple deployment process are standout features.

Room for Improvement: Arcserve UDP can enhance its cloud integration and data deduplication capabilities to increase efficiency. Improvement in user interface design could increase its usability. Datto Cloud Continuity could focus on simplifying its data restoration process and enhancing the platform's scalability features. Improving its technical documentation could benefit user experience.

Ease of Deployment and Customer Service: Arcserve UDP is praised for its straightforward deployment and strong support services. Datto Cloud Continuity's cloud-centric approach simplifies deployment for cloud infrastructure users. It delivers exceptional customer service with prompt technical assistance.

Pricing and ROI: Arcserve UDP is favored for its competitive pricing and attractive ROI due to lower initial costs. Datto Cloud Continuity, although higher in upfront cost, offers significant value with its comprehensive features and long-term cost efficiency, which justifies the investment with a strong ROI.

To learn more, read our detailed Arcserve UDP vs. Datto Cloud Continuity Report (Updated: April 2026).

Buyer's Guide

Arcserve UDP vs. Datto Cloud Continuity

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Disaster Recovery (DR) Software

18th

Average Rating

7.6

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

Backup and Recovery (28th)

Datto Cloud Continuity

Ranking in Disaster Recovery (DR) Software

31st

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Cloud Backup (46th)

Mindshare comparison

As of May 2026, in the Disaster Recovery (DR) Software category, the mindshare of Arcserve UDP is 2.0%, down from 2.5% compared to the previous year. The mindshare of Datto Cloud Continuity is 2.0%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery (DR) Software Mindshare Distribution
Product	Mindshare (%)
Arcserve UDP	2.0%
Datto Cloud Continuity	2.0%
Other	96.0%

Disaster Recovery (DR) Software

Featured Reviews

Sergio Itikawa

Software Solutions Architect at SPEData

Has supported hybrid IT environments effectively and offers strong data protection

With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.

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TrevorSmith

Assistant Director, Network Operations at Premier Marine Insurance

Provides enterprise-level protection from ransomware attacks

Speaking about how the product is deployed in my company's business operations, I would say that it is an appliance with a critical infrastructure. In terms of data protection capabilities, the tool's ability to boot a device and have a separate network has saved the day for many of our company's clients who use the solution. If you have a collection of old servers, and if one of the old servers dies, you could be dead in the water if you cannot locally boot a server. Even the new gears in place can have an issue if people are not spending money on robust hardware tools, and replace them. It is necessary to have the local boot options if and when you have a hardware issue. The product brings the most value in the area of virtual boot when it comes to disaster recovery since it can boot up a version of the server from before an incident, which is helpful and allows your company to have a lower RPO or recovery point objective. It makes a big difference if you can have an RPO in hours rather than in days. The image-based backup functionality has revolutionized and impacted our company recovery time objectives since we deal in hours and not in days. The interface of the product is intuitive. I like the product's functionality that provides the ability to see everything at a glance, along with the alerting feature. Maintenance is required since certain drives die at times. In general, maintenance is required to deal with dead RAMs and hard drives. The former clients with small offices and the old Linux servers that used to die in production used to boot such servers with the help of Datto Cloud Continuity. The aforementioned process allows the clients to continue running their business while buying time to get replacement hardware, making a big difference that helps them reduce potential data loss or downtime. The local boot provided by the product saved the day for many of our company's clients. I recommend the product to those who plan to use it. Though the tool is not inexpensive, it provides enterprise-level protection from ransomware. I rate the overall tool a nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."

"Arcserve is user-friendly and allows us to back up all the servers and centrally manage them."

"The solution has no limitations because it does backup for Linux and Windows."

"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."

"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth)."

"It works out of the box, and it saves my life a lot."

"We are satisfied with Arcserve UDP."

"My advice to others is if they want a comprehensive solution where they can do backups of their servers, applications, emails, and user systems Arcserve is a good choice."

More Arcserve UDP pros

"Very friendly, since it visually facilitates the control and administration of the backups."

"When you compare it to other systems that require a fat client to be installed or to have several VMs setup just to configure the system, Datto stands head and shoulders above."

"The product's initial setup phase is easy."

"Datto has strong competition, but they succeeded in linking their service to the device. It's easy for managed service providers to sell and upsell products using their portal and the remote monitoring and maintenance."

"The recovery time objective and recovery point objective were most valuable. It was easy to use, and it was easy to recover a file. I was the head of sales and a product evaluator for an MSSP, so I never had to deal with recovery from ransomware. However, I was confident that if ransomware had occurred, I would only lose a maximum of 59 minutes of data. The files were encrypted."

"They are laser-focused on bringing forth proven protection technologies and stopping cybercriminals from being able to breach, break, steal, or compromise your data."

"The data recovery of the solution is very good."

"The solution has the capability to scale well."

More Datto Cloud Continuity pros

Cons

"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."

"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."

"The initial setup was complex."

"Bad. They delay completing the analysis of a problem and absence of contouring solution for unresolved problems."

"Licensing is an area that needs improvement. I have had six support calls in the last two years all related to licensing because the license would stop all of a sudden."

"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."

"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support."

"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."

More Arcserve UDP cons

"To better integrate compatibility with other operating systems, in addition to Windows Server."

"The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required."

"Right now the appliances have a functional limit of 50 protected servers each."

"At the time I was using it, I would've focused more on signatures of malicious software in the cloud. I love Datto, and I know they're on the right path, but I probably would've focused more on the operating system update management. When you go from the desk to the cloud or from the server room to the cloud, everything changes. Everything is different. You're not in control of your servers anymore. It is from the Active Directory management perspective and not from the perspective of zero-day attacks or other similar things. At the time, more focus on zero-day attacks and business email compromise (BEC) would've been a better protection factor than just educating about how many of these attacks have occurred."

"At the time I was using it, I would've focused more on signatures of malicious software in the cloud."

"Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution."

"I don't have any feedback to provide in terms of features that may be lacking."

"They are now providing the device instead of selling it, while wanting their users to sign a three-year contract, and this is something which my clients don't like...I dislike the fact that signing a three-year contract is required."

More Datto Cloud Continuity cons

Pricing and Cost Advice

"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."

"The solution is very expensive."

"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."

"Pricing is most likely comparable."

"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."

"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."

"The solution is priced well compared to other solutions."

"I do not work with the pricing or licensing issues of the solution for our organization."

More Arcserve UDP pricing and cost advice

"As the company grew from business continuity—or what used to be called business BCDR—they brought on services. Certain services, such as SaaS protection, were a value-add, but you would expect to pay for them. They are not going to be free. It is just the life that you live when you're evaluating software vendors, partners, etc. There is going to be some form of a base offering, and then there are going to be different tiers that you need to get up to a better level."

"I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price."

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Manufacturing Company

10%

Marketing Services Firm

Financial Services Firm

Manufacturing Company

13%

Computer Software Company

10%

Outsourcing Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	10
Large Enterprise	9

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	1
Large Enterprise	1

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

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What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.

See all answers

What needs improvement with StorageCraft ShadowProtect?

One area for improvement in Arcserve UDP is its capability to interact with other cloud servers. We faced challenges in capturing the data from these servers and had to subscribe to another applica...

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Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 9% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 5% of the time

Commvault Cloud vs Arcserve UDP

Compared 4% of the time

Veritas Backup Exec vs Arcserve UDP

Compared 3% of the time

Rubrik vs Arcserve UDP

Compared 3% of the time

More Arcserve UDP Competitors

Veeam Data Platform vs Datto Cloud Continuity

Compared 7% of the time

Acronis Cyber Protect vs Datto Cloud Continuity

Compared 6% of the time

Commvault Cloud vs Datto Cloud Continuity

Compared 5% of the time

OpenText Recover vs Datto Cloud Continuity

Compared 5% of the time

Infrascale Backup & Disaster Recovery vs Datto Cloud Continuity

Compared 5% of the time

More Datto Cloud Continuity Competitors

Product Reports

Buyer's Guide

Arcserve UDP

May 2026

Download Arcserve UDP product report

Buyer's Guide

Datto Cloud Continuity

May 2026

Download Datto Cloud Continuity product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

Datto Cloud Continuity for PCs

Overview

Arcserve UDP provides comprehensive data protection with features like global deduplication, instant recovery, and virtual standby, supporting efficient backup and recovery across various environments.

Arcserve UDP is designed for seamless data protection and recovery, integrating efficiently across multiple platforms and environments. Its features like global deduplication and cloud integration enhance data protection strategies. The user-friendly interface allows for easy configuration, ensuring quick recovery and enhancing business continuity. While facing challenges in speed and outdated infrastructure compatibility, enhancements in disaster recovery, security, and licensing can improve user experience. Arcserve UDP supports a wide range of backup scenarios including server, file, and VM protection for on-premises and hybrid environments, ensuring reliable backup and recovery solutions.

What are the key features of Arcserve UDP?

Global Deduplication: Reduces storage requirements by eliminating duplicate data.
Instant Recovery: Provides immediate data access post-outage.
Virtual Standby: Enables rapid failover to minimize downtime.
Cross-Platform Support: Supports multiple OS for flexible deployment.
Cloud Integration: Seamlessly integrates with cloud services for expanded storage.
Compression & Replication: Enhances storage capabilities and data redundancy.

What benefits can users expect from Arcserve UDP?

Ease of Configuration: Simplifies setup and management, saving time.
Business Continuity: Ensures operational uptime through rapid recovery.
Cost Efficiency: Streamlines backup processes to reduce costs.
Data Protection: Offers robust features for comprehensive data safeguarding.
Virtualization Support: Optimizes backup strategies for virtual environments.
Flexibility: Adapts to diverse IT infrastructures and backup scenarios.

Arcserve UDP is widely implemented in industries like finance, manufacturing, and education for its ability to handle diverse backup scenarios without user intervention. Organizations rely on it for server, file, and VM backups, ensuring disaster recovery and continuous availability. Its decompression feature and support for virtualization and SQL database high availability meet the needs of demanding sectors, providing reliable data protection and cost-effective solutions.

Arcserve

Datto Cloud Continuity offers a reliable, user-friendly platform for data protection and disaster recovery, focusing on quick backup processes and scalable solutions, ensuring managed service providers are well-equipped against ransomware threats.

Datto Cloud Continuity is designed for backup, disaster recovery, and ransomware prevention. It efficiently manages backups and VM operations through an intuitive web interface. Its compelling data recovery capabilities and competitive pricing make it a valuable choice for MSPs. While the platform exhibits scalability and resilience, improvements are needed in Hyper-V integration, agent reliability, and cloud recovery options. Its pricing model and recovery duration could be optimized. Further enhancements in integration with operating systems and cybersecurity practices are suggested for broader appeal, along with stronger RMM features.

What are the key features of Datto Cloud Continuity?

Web Interface: Simplifies management of backups and VM operations.
Data Recovery: Efficient data recovery processes bolster confidence.
Scalability: Designed to handle growing data needs.
Ransomware Protection: Limits maximum data loss to 59 minutes.

What benefits should users expect in Datto Cloud Continuity reviews?

User Confidence: Built from quick backup and efficient recovery.
Competitive Pricing: Offers cost savings against potential threats.
Device Integration: Links services with ease for MSPs.
Support Attention: Ensures reliable customer support and assistance.

In industry environments managed by ConnectWise, Datto Cloud Continuity acts as a critical part of network operations, ensuring consistent backups of end-user devices and leveraging cloud synchronization for secure storage. Evaluated by companies for cost-effectiveness based on asset value and risks, it functions as a security hub, offering protection against vulnerabilities, including hardware failures.

datto

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

Information Not Available

Buyer's Guide

Arcserve UDP vs. Datto Cloud Continuity

April 2026

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