Arcserve UDP vs Dell NetWorker comparison

Arcserve and Dell Technologies are both solutions in the Backup and Recovery category. Arcserve is ranked #19 with an average rating of 7.0, while Dell Technologies is ranked #12 with an average rating of 8.0. Arcserve holds a 1.2% mindshare in BRS, compared to Dell Technologies’s 3.1% mindshare. Additionally, 84% of Arcserve users are willing to recommend the solution, compared to 90% of Dell Technologies users who would recommend it.

Arcserve UDP

Read 43 Arcserve UDP reviews

2,849 Views
1,988 Comparison Views

84% willing to recommend

Dell NetWorker

Read 84 Dell NetWorker reviews

5,010 Views
4,203 Comparison Views

90% willing to recommend

Arcserve UDP

Dell NetWorker

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Executive SummaryUpdated on Sep 11, 2024

Arcserve UDP and Dell NetWorker compete in data protection solutions. Arcserve UDP reportedly excels in customer support and affordability, whereas Dell NetWorker offers more advanced capabilities that justify its higher cost.

Features: Arcserve UDP is praised for its comprehensive backup and recovery options, ease of use, and affordability. Dell NetWorker receives high marks for scalability, integration with various enterprise applications, and extensive feature set.

Room for Improvement: Users suggest Arcserve UDP could improve its documentation, better integration with third-party tools, and interface design. Dell NetWorker users note the need for a more intuitive management console, faster support response times, and reduced complexity in deployment.

Ease of Deployment and Customer Service: Arcserve UDP is often reported as being easier to install and configure, with strong customer support aiding quick issue resolution. Dell NetWorker is perceived as more complex to deploy but is also supported by a reliable customer service team.

Pricing and ROI: Arcserve UDP is highlighted for its cost-effectiveness, offering significant ROI with a lower initial setup cost. Dell NetWorker, although more expensive, provides substantial long-term value through its comprehensive feature set and reliability.

To learn more, read our detailed Arcserve UDP vs. Dell NetWorker Report (Updated: March 2025).

Buyer's Guide

Arcserve UDP vs. Dell NetWorker

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

19th

Average Rating

7.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (10th)

Dell NetWorker

Ranking in Backup and Recovery

12th

Average Rating

7.8

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.5% compared to the previous year. The mindshare of Dell NetWorker is 3.1%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

MukundKambli

Senior Solutions Architect at Team Computers

Global deduplication, stable, and flexible licensing options

I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.

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ErmiasGirma

System and Cloud Deployment Engineer at Safaricom Ethiopia plc

Offers seamless integration and cost-saving benefits with enhanced recovery capabilities

Currently, in my organization, I am using Dell NetWorker for open-source solutions like PostgreSQL and MySQL databases, and some large VM environments. It also supports the Dell library and is used for the library archiving system Dell NetWorker allows for extensive customization, supporting…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is a very stable solution...It is a scalable solution."

"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."

"Easy restoration and the solution works quickly."

"The ease of use is the best feature of the product."

"The ROI is very good because of the speed of the backup."

"The data protection functionality is the most valuable feature of this solution."

"The solution has no limitations because it does backup for Linux and Windows."

"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."

More Arcserve UDP pros

"The initial setup is very easy. It's incredibly fast."

"Good scalability and virtual environment protection."

"Technical support from Dell is excellent."

"I feel that it is a good product."

"It can support many different versions, both newer and older."

"The best feature of Dell EMC NetWorker is its wide spectrum of available plugins for each and every software that you can back up, such as SAP HANA, Oracle, AXI-based machines, or Dell-based machines. Whatever you want to back up, you can do it with Dell EMC NetWorker. It is a very solid backup software. It is the oldest backup software from EMC, and it comes from Dell EMC's legacy."

"The response time of the tech support is swift. The support is fantastic."

"I started off as a storage engineer and ended up owning Dell EMC Data Domain and Dell EMC NetWorker. I've not used any other backup solutions at this scale. Dell EMC NetWorker does what I need it to do, it's efficient."

More Dell NetWorker pros

Cons

"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."

"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."

"They could work on their marketing approach. I don't see many people leveraging it."

"The time to backup servers that sit in DMZ must be improved."

"We could not go into granular details of retrieving backup information."

"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."

"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."

"The solution can improve by allowing older versions to support the latest version of the OS."

More Arcserve UDP cons

"Ports are not visible to the network, which requires a dedicated physical server."

"The software also isn't user-friendly like Convault or Rubrik. The solution errors and management aren't so good in comparison."

"The web console could be a lot better."

"The user interface is hard to use, it should be simplified. There are a lot of web-based management interfaces which they should consider."

"The licensing rules are difficult to navigate and understand."

"In some cases, solutions are not found in one method of call and it escalates to many levels until an experienced person can join to resolve the issue."

"The solution could be graphically better."

"Currently, the NetWorker server only supports the Windows server bare-metal recovery, so an improvement would be built-in support for Linux and UNIX BMR."

More Dell NetWorker cons

Pricing and Cost Advice

"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."

"I do not work with the pricing or licensing issues of the solution for our organization."

"Pricing is most likely comparable."

"The pricing of the product can be considered to be reasonable enough for the Asian region."

"The solution is expensive."

"The pricing is moderate."

"It is approximately $400 to purchase a virtual service outright."

More Arcserve UDP pricing and cost advice

"The pricing of the solution is not the cheapest compared to other similar solutions. The Networker is available as a component of the Dell EMC Data Protection Suite package and it should have the ability to be purchased separately."

"There is a licensing fee."

"The price is a little on the high side, but it's reliable and provides a good service."

"I have a capacity-based license, but I don't know the exact cost of that license."

"It is a relatively inexpensive product compared to one of its competitors."

"The pricing is okay."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten."

"The solution follows a subscription model for licensing. We pay annually to use the solution and the price is high."

More Dell NetWorker pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

19%

Non Profit

10%

Government

Financial Services Firm

16%

Computer Software Company

11%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

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What do you like most about Arcserve UDP?

The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to l...

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What is your experience regarding pricing and costs for Arcserve UDP?

The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.

See all answers

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?

From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...

See all answers

What do you like most about Dell NetWorker?

The feature that offers the greatest benefits in ensuring data integrity is its backup capability.

See all answers

What is your experience regarding pricing and costs for Dell NetWorker?

NetWorker has a high price compared to other solutions. Pricing is a major concern.

See all answers

Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 41% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 9% of the time

Rubrik vs Arcserve UDP

Compared 9% of the time

Dell PowerProtect DD (Data Domain) vs Arcserve UDP

Compared 6% of the time

Veritas Backup Exec vs Arcserve UDP

Compared 5% of the time

More Arcserve UDP Competitors

Dell PowerProtect Data Manager vs Dell NetWorker

Compared 31% of the time

Veeam Data Platform vs Dell NetWorker

Compared 14% of the time

Dell Avamar vs Dell NetWorker

Compared 12% of the time

Commvault Cloud vs Dell NetWorker

Compared 8% of the time

Dell PowerProtect DD (Data Domain) vs Dell NetWorker

Compared 7% of the time

More Dell NetWorker Competitors

Product Reports

Buyer's Guide

Arcserve UDP

March 2025

Download Arcserve UDP product report

Buyer's Guide

Dell NetWorker

March 2025

Download Dell NetWorker product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

NetWorker

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Built on a reputation of efficiency and reliability, thousands of customers trust Dell NetWorker to protect their data and applications across multiple environments, from core to edge to cloud.

Inherently flexible, NetWorker helps you deploy and leverage the data protection that fits your needs. NetWorker protects both physical and virtual environments, including VMware and Microsoft Hyper-V, as well as cloud workloads on AWS, Microsoft Azure and Google Cloud.

NetWorker is available as part of Dell Data Protection Suite, which offers comprehensive data protection software applications and tools. NetWorker is delivered as software and as a virtual edition.

Dell Technologies

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport

Buyer's Guide

Arcserve UDP vs. Dell NetWorker

March 2025

Free Report: Arcserve UDP vs. Dell NetWorker

Find out what your peers are saying about Arcserve UDP vs. Dell NetWorker and other solutions. Updated: March 2025.

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