Arcserve UDP vs Dell NetWorker comparison

Arcserve and Dell Technologies are both solutions in the Backup and Recovery category. Arcserve is ranked #19 with an average rating of 7.0, while Dell Technologies is ranked #12 with an average rating of 7.8. Arcserve holds a 1.2% mindshare in BRS, compared to Dell Technologies’s 2.9% mindshare. Additionally, 84% of Arcserve users are willing to recommend the solution, compared to 90% of Dell Technologies users who would recommend it.

Arcserve UDP

Read 43 Arcserve UDP reviews

2,352 Views
1,343 Comparison Views

84% willing to recommend

Dell NetWorker

Read 84 Dell NetWorker reviews

4,382 Views
3,488 Comparison Views

90% willing to recommend

Arcserve UDP

Dell NetWorker

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Executive SummaryUpdated on Sep 11, 2024

Arcserve UDP and Dell NetWorker compete in data protection solutions. Arcserve UDP reportedly excels in customer support and affordability, whereas Dell NetWorker offers more advanced capabilities that justify its higher cost.

Features: Arcserve UDP is praised for its comprehensive backup and recovery options, ease of use, and affordability. Dell NetWorker receives high marks for scalability, integration with various enterprise applications, and extensive feature set.

Room for Improvement: Users suggest Arcserve UDP could improve its documentation, better integration with third-party tools, and interface design. Dell NetWorker users note the need for a more intuitive management console, faster support response times, and reduced complexity in deployment.

Ease of Deployment and Customer Service: Arcserve UDP is often reported as being easier to install and configure, with strong customer support aiding quick issue resolution. Dell NetWorker is perceived as more complex to deploy but is also supported by a reliable customer service team.

Pricing and ROI: Arcserve UDP is highlighted for its cost-effectiveness, offering significant ROI with a lower initial setup cost. Dell NetWorker, although more expensive, provides substantial long-term value through its comprehensive feature set and reliability.

To learn more, read our detailed Arcserve UDP vs. Dell NetWorker Report (Updated: June 2025).

Buyer's Guide

Arcserve UDP vs. Dell NetWorker

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

19th

Average Rating

7.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (11th)

Dell NetWorker

Ranking in Backup and Recovery

12th

Average Rating

7.8

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.4% compared to the previous year. The mindshare of Dell NetWorker is 2.9%, down from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

TeresitaSabile

Head of Operation and IT at Elgrade Inc

Cost savings and efficient decompression but needs better cloud integration

Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…

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ErmiasGirma

System and Cloud Deployment Engineer at Safaricom Ethiopia plc

Offers seamless integration and cost-saving benefits with enhanced recovery capabilities

Currently, in my organization, I am using Dell NetWorker for open-source solutions like PostgreSQL and MySQL databases, and some large VM environments. It also supports the Dell library and is used for the library archiving system Dell NetWorker allows for extensive customization, supporting…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is easy to configure."

"It is a very stable solution...It is a scalable solution."

"It is very stable."

"The backup is the most valuable feature. It also makes storage very easy."

"I like the tool's speed."

"The most valuable feature is the duplication."

"The ROI is very good because of the speed of the backup."

"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."

More Arcserve UDP pros

"The standout feature of Dell NetWorker is its expertise in handling our VMware environment."

"The support for legacy products is very good."

"Dell NetWorker's user interface is quite simple and very interactive."

"The possibility of recovering up-to-the-moment data is very useful."

"Good scalability and virtual environment protection."

"The solution has a longer lifespan."

"The extensive information provided on tool properties has been very useful, specifically the information on databases"

"Dell EMC NetWorker is scalable."

More Dell NetWorker pros

Cons

"They could work on their marketing approach. I don't see many people leveraging it."

"Its interface can be improved. I find it unintuitive."

"The initial setup was complex."

"The speed of restores should be improved. We have found the speed of large restores rather slow."

"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."

"Licensing can be quite difficult."

"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."

"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."

More Arcserve UDP cons

"Dell NetWorker could improve the GUI to include rack recovery."

"I haven't had a good experience with technical support. It takes them a very long time to resolve issues."

"We have faced problems with the initial configuration of the solution."

"The deduplication needs improvement and it could use better integration."

"Currently, the NetWorker server only supports the Windows server bare-metal recovery, so an improvement would be built-in support for Linux and UNIX BMR."

"The tool should be more streamlined and simplified to create a backup to receive objects."

"It would be beneficial to have a single user interface for all of the features."

"The end-user experience is not good."

More Dell NetWorker cons

Pricing and Cost Advice

"As an MSP partner, I believe that the prices are fair."

"The solution is expensive."

"There is an annual license required for this solution and it is priced well."

"It is approximately $400 to purchase a virtual service outright."

"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."

"The price of StorageCraft ShadowProtect is competitive in the market."

"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."

"The pricing of the product can be considered to be reasonable enough for the Asian region."

More Arcserve UDP pricing and cost advice

"It is a relatively inexpensive product compared to one of its competitors."

"Dell EMC NetWorker is very expensive."

"It is inexpensive compared to new products."

"If you purchase Avamar, NetWorker is free with Avamar, for one terabyte license capacity."

"The pricing for the telecom, government, and banking sectors is relatively affordable."

"They are not cheap."

"The price of the license could be cheaper and it would be a benefit if they came up with a new pricing model. The competitors here in Oman sell universal licensing where a number of virtual machines are hosted at the customer place which can be licensed, or you can license the CPU sockets in those servers. However, NetWorker offers only CPU sockets or overall storage capacity to backup, but there is no universal licensing where you can provide a number of VMs. They should offer more options to stay competitive with other solutions, such as Veeam."

"The price is a little on the high side, but it's reliable and provides a good service."

More Dell NetWorker pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Non Profit

11%

Manufacturing Company

Financial Services Firm

16%

Computer Software Company

10%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

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What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...

See all answers

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?

From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...

See all answers

What do you like most about Dell NetWorker?

The feature that offers the greatest benefits in ensuring data integrity is its backup capability.

See all answers

What is your experience regarding pricing and costs for Dell NetWorker?

The licensing cost is somewhat expensive. While we use a traditional license, there is a capacity-based license available, but our customer is not comfortable switching to it. A five to seven perce...

See all answers

Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 35% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 12% of the time

Rubrik vs Arcserve UDP

Compared 9% of the time

HPE StoreOnce vs Arcserve UDP

Compared 5% of the time

Arcserve Backup vs Arcserve UDP

Compared 5% of the time

More Arcserve UDP Competitors

Dell PowerProtect Data Manager vs Dell NetWorker

Compared 31% of the time

Veeam Data Platform vs Dell NetWorker

Compared 14% of the time

Dell Avamar vs Dell NetWorker

Compared 10% of the time

Commvault Cloud vs Dell NetWorker

Compared 9% of the time

Dell PowerProtect DD (Data Domain) vs Dell NetWorker

Compared 7% of the time

More Dell NetWorker Competitors

Product Reports

Buyer's Guide

Arcserve UDP

June 2025

Download Arcserve UDP product report

Buyer's Guide

Dell NetWorker

June 2025

Download Dell NetWorker product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

NetWorker

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Built on a reputation of efficiency and reliability, thousands of customers trust Dell NetWorker to protect their data and applications across multiple environments, from core to edge to cloud.

Inherently flexible, NetWorker helps you deploy and leverage the data protection that fits your needs. NetWorker protects both physical and virtual environments, including VMware and Microsoft Hyper-V, as well as cloud workloads on AWS, Microsoft Azure and Google Cloud.

NetWorker is available as part of Dell Data Protection Suite, which offers comprehensive data protection software applications and tools. NetWorker is delivered as software and as a virtual edition.

Dell Technologies

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport

Buyer's Guide

Arcserve UDP vs. Dell NetWorker

June 2025

Free Report: Arcserve UDP vs. Dell NetWorker

Find out what your peers are saying about Arcserve UDP vs. Dell NetWorker and other solutions. Updated: June 2025.

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