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Arcserve UDP vs ExaGrid Tiered Backup Storage comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
26th
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
Disaster Recovery (DR) Software (18th)
ExaGrid Tiered Backup Storage
Ranking in Backup and Recovery
59th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.2% compared to the previous year. The mindshare of ExaGrid Tiered Backup Storage is 0.7%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Arcserve UDP1.2%
ExaGrid Tiered Backup Storage0.7%
Other98.1%
Backup and Recovery
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.
Nguyen_Nguyen - PeerSpot reviewer
Executive Vice Director at Sunshine Solution
A competitive and balanced solution that offers solid performance at a reasonable price
I worked very closely with ExaGrid in Singapore. We are trying to build up the market for ExaGrid in Vietnam. We hope to be a big distributor for ExaGrid and that the picture will improve next year. Regarding the technology of ExaGrid, they have a landing zone, and now it's a very exhaustive solution, especially compared with Dell Data Domain and HPE. HPE offers normal storage without any special solution. Dell has DD Boost, and so the performance is high. On that basis, I rate the ExaGrid Tiered Backup Storage number with an overall score of eight out of ten. People might be more familiar with Data Domain or StoreOnce. And if people want a professional solution, there are only three brands.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would recommend it if there is a general case."
"It is easy to configure."
"Global deduplication is the best feature of this solution."
"Arcserve UDP's integration with multiple operating systems is very good and very efficient, which brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem."
"The data protection functionality is the most valuable feature of this solution."
"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."
"The backup is the most valuable feature. It also makes storage very easy."
"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine."
"I like the performance of the restore feature."
 

Cons

"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"We have to use a Microsoft hypervisor for installation which is expensive."
"We could not go into granular details of retrieving backup information."
"They could work on their marketing approach. I don't see many people leveraging it."
"The tool doesn't provide cloud integration in India."
"Licensing can be quite difficult."
"Licensing is an area that needs improvement."
"Every time I change the disc, I have to do a full backup."
"We have to do a lot of POC to show why ExaGrid is good."
 

Pricing and Cost Advice

"Pricing is most likely comparable."
"In comparison to other vendors, it is a low-cost solution."
"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."
"I feel that the product is fairly priced."
"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."
"There is an annual license required for this solution and it is priced well."
"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."
"The pricing is moderate."
"ExaGrid is a one-time investment."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
10%
Marketing Services Firm
9%
Comms Service Provider
7%
Computer Software Company
12%
Financial Services Firm
10%
Manufacturing Company
9%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise10
Large Enterprise9
No data available
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
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Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
No data available
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
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