ARIS BPA vs OpenText Process Automation comparison

Why PeerSpot?

Software AG and OpenText are both solutions in the Business Process Management (BPM) category. Software AG is ranked #13 with an average rating of 7.8, while OpenText is ranked #24 with an average rating of 7.5. Software AG holds a 2.4% mindshare in BPM, compared to OpenText’s 1.1% mindshare. Additionally, 89% of Software AG users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

ARIS BPA

Read 69 ARIS BPA reviews

9,274 Views
6,399 Comparison Views

89% willing to recommend

OpenText Process Automation

Read 10 OpenText Process Automation reviews

2,842 Views
2,416 Comparison Views

100% willing to recommend

ARIS BPA

OpenText Process Automation

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Mar 29, 2026

ARIS BPA and OpenText Process Automation both target the business process management category. ARIS BPA seems to hold the upper hand with its comprehensive enterprise modeling features.

Features: ARIS BPA offers features like SQL and Oracle integration, EPC notation, ARIS Connect, and SAP SolMan sync. Its robust repository and simulation capabilities are highly valued for detailed process documentation. OpenText Process Automation excels with its focus on supply chain and vendor automation, providing a low-code environment and strong BPM modules.

Room for Improvement: ARIS BPA requires enhancements in governance processes, scripting, and tool integration. Users desire improved real-time analysis alongside a simplified interface. OpenText Process Automation needs improvement in its integration model, user interface, and mobile compatibility.

Ease of Deployment and Customer Service: ARIS BPA supports hybrid, public cloud, and on-premises deployments, which suit large enterprises. Meanwhile, OpenText focuses on hybrid cloud and on-premises solutions. ARIS's customer support is generally good but inconsistent, whereas OpenText's support shows room for user satisfaction improvement.

Pricing and ROI: ARIS BPA is expensive due to its extensive feature set, yet its strategic ROI in process transparency is recognized despite high initial costs. OpenText Process Automation offers mid-tier pricing, perceived as high without a SaaS model, while promising long-term cost-effectiveness. Both solutions provide good value if extensively utilized.

To learn more, read our detailed ARIS BPA vs. OpenText Process Automation Report (Updated: September 2026).

Buyer's Guide

ARIS BPA vs. OpenText Process Automation

September 2026

Download the complete report

Helped 913,683 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ARIS BPA

Ranking in Business Process Management (BPM)

13th

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Business Process Design (6th)

OpenText Process Automation

Ranking in Business Process Management (BPM)

24th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2026, in the Business Process Management (BPM) category, the mindshare of ARIS BPA is 2.4%, down from 4.2% compared to the previous year. The mindshare of OpenText Process Automation is 1.1%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Mindshare Distribution
Product	Mindshare (%)
ARIS BPA	2.4%
OpenText Process Automation	1.1%
Other	96.5%

Business Process Management (BPM)

Featured Reviews

BeenishMustafa

Consultant at KAFD DMC

Has improved process modeling and analysis while supporting integration with organizational data

The process design in ARIS BPA does help with our operational efficiency. What we are doing is object library management for various kinds of objects that we are using in ARIS BPA during our process modeling. We are using that to do a lot of analysis on how many times a system is being used in how many processes, who are the major stakeholders, and if we enhance one system, how is it going to impact other processes and integrated processes. This is helping us a lot. Everything related to ARIS BPA is helping us with regards to enhanced processes, strengthened controls, identifying risks, assessing process capabilities, and identifying where the gaps are and what kinds of activities within the processes are automated and manual. We are doing a lot of things with regards to the processes as it is at our heart. Processes are one thing and then we have different kinds of things which are related to it, such as SLAs, guidelines, and policy. We are identifying areas of improvement in other documents as well.

Read full review

Senthil Natarajan

Chief Operating Officer at a outsourcing company with 51-200 employees

The solution enables automation of supply chain and invoice processing with comprehensive integration and workflow capabilities

The main valuable features of OpenText AppWorks are the BPM modules. There is the standard BPM modeler and a case modeler. These are two strong features from the workflow layer. Additionally, the integration capability of the solution is beneficial. With these features, we are able to use OpenText AppWorks for automating supply-chain-related problems, vendor process automations, and invoice automations. We have built almost twenty-plus types of solutions and implemented around three hundred fifty-plus implementations. The solution also allows us to integrate it with our ERP system.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature in the latest versions is the connect portal, where you can do modeling in a very simple manner using the web-based portal."

"I like everything about ARIS BPA. I've used it for a long time and it's a fantastic tool. There is a list of things ARIS has that other solutions do not have."

"The ease of use is the most valuable. I have tried a number of BPMN packages, and I find the user interface of ARIS BPM easier and more intuitive than others. If your team is knowledgeable on BPMN, it is really pretty easy to figure out on your own because it adheres to the standards extremely well. I have tried Bizagi, BizFlow, and a variety of such solutions, and I just liked ARIS BPM better."

"Competition has increased in the last few years and there are now clones of ARIS on the market but they don't go as deep as ARIS, so the ARIS product is still far ahead."

"ARIS BPM is an excellent platform to define, design, and analyse business processes."

"The maintenance capabilities of ARIS BPM and the strong underlying database are particularly valuable."

"For us, ARIS is a lifestyle more than a tool."

"ARIS BPA provides very good visibility and control of processes because we have a concurrent license system. As a result, every person in our company and group is able to look at the published processes."

More ARIS BPA pros

"The monitoring aspect is highly valuable, as it offers an exceptional capability to track every minute of action performed by a business user in the global context."

"One of the most useful features is the code is customizable, we can make it our own."

"From a business perspective, the most valuable aspect lies in the optimization of processes."

"We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenText AppWorks, especially those incorporating low-code functionalities, have had a significant positive impact. In some cases, we've observed a remarkable reduction in development time, ranging from 50 to 75 percent. The MTP model and life cycle have facilitated rapid development cycles."

"The stability has been perfect over the years; there are no bugs or glitches, it doesn't crash or freeze, it's reliable, and the performance is good."

"We really appreciate the process automation and how can you create human tasks as one of your processes."

"AppWorks is a very quick development platform with low-coding capability and strong integration with third-party systems."

"In terms of the scalability and the handling of complexity, the customers are satisfied, and we also have confidence in the solution to achieve whatever implementations are required."

More OpenText Process Automation pros

Cons

"The standard out-of-the-box solutions for modeling are not so good. You have to do some configuration to make it easier and more user-friendly."

"One of the biggest challenges is to realistically enable the defined structures of the processes that you have in ARIS documented, and then actually implement them in the business."

"One thing that could be improved is regarding the handling of the content itself. Maybe ARIS could provide a set of best practices, or best processes, so that people do not have to start from scratch."

"Regarding stability, when there are any customized settings being done at customer end - post upgrade to newer versions - it makes the customer environment unstable for a short duration."

"I have standardized on Vtenext, and I don't use ARIS BPM anymore."

"Customer service is poor to acceptable depending on issue, but mostly poor."

"The usability. Others tools are easier to manage without same complexity that ARIS has."

"While the dashboarding solution for integrating all kinds of process-related information from company sources other than ARIS is getting ever better, my personal wish would be to have a module that is more targeted to an Agile implementation of some modeled processes (model–to-execute)."

More ARIS BPA cons

"AppWorks is pretty expensive."

"AppWorks could be improved by including BPM simulation."

"There could be some improvements with the low code design part. It could be more customizable and more user friendly."

"OpenText AppWork's low-code capabilities can be enhanced by integrating them with AI offerings like Aviator."

"OpenText needs improvements in its integration model to align with newer integration types."

"The UI for the solution is complex, and it would be better to go for Openpath and Angular or use another BPM engine."

"The crucial missing element is the archival function."

"A room for improvement in OpenText AppWorks is its user interface. It should have mobile compatibility because right now, you still have to make two applications with a user interface for Android and a user interface for iOS, so if OpenText AppWorks can provide one UI that can be used across all devices, that would make the solution better. An additional feature I'd like to see in the next release of OpenText AppWorks is a better UI in terms of the look and feel. Another feature I'd like to see in the next version of the solution is mobile compatibility because, at the moment, you have to make your application mobile-ready or compatible with mobile devices because there's no provision for it in OpenText AppWorks."

More OpenText Process Automation cons

Pricing and Cost Advice

"It is on the higher side."

"Prices are high. However, they are worth it if the organization utilizes the tool to its full potential."

"In terms of pricing, it would be nice if it were more affordable."

"The setup cost and pricing depend on the license (Modeler, Viewer, Administrator)."

"The product is expensive."

"The pricing and licensing costs are available on their website. They will assign a relationship manager to assist if you show further interest in their products."

"If you can afford it, it's the best so far."

"This is absolutely not the cheapest solution in the market, but for large companies, the price is fine."

More ARIS BPA pricing and cost advice

"Pricing for OpenText AppWorks, specifically in the Indian market, is reasonable, but I'm not aware if it's still reasonable outside of India. The licensing cost is based on the number of licenses and the number of users. OpenText AppWorks has different licensing options."

"AppWorks is pretty expensive."

"There is a user-based perpetual license."

"The licensing cost varies based on several factors, such as the size of the customer and the domain URL."

"The price is on the higher side."

See which vendors are best for you

Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.

See recommendations

913,683 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

13%

Outsourcing Company

10%

Manufacturing Company

Computer Software Company

Financial Services Firm

Construction Company

Outsourcing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	32
Midsize Enterprise	9
Large Enterprise	47

By reviewers
Company Size	Count
Small Business	7
Large Enterprise	3

Questions from the Community

What is your experience regarding pricing and costs for ARIS BPA?

It is a bit expensive regarding ARIS BPA. However, ARIS BPA does save a lot of effort because this is one tool which can be used for multiple purposes and the viewers have the capability to perform...

See all answers

What needs improvement with ARIS BPA?

We are not using any what-if scenario features in ARIS BPA. Currently, we are not using the performance monitoring and compliance checks features in ARIS BPA. We have plans to use them, but current...

See all answers

What is your primary use case for ARIS BPA?

ARIS BPA is being used for process modeling, and we are planning to upgrade and enhance it for process mining and other purposes. We are using it for everything. Currently, we are doing HRMS integr...

See all answers

What is your experience regarding pricing and costs for OpenText AppWorks?

From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model. They have to go with a perpetual model, which makes it look crazy initially. But over a period, i...

See all answers

What needs improvement with OpenText AppWorks?

They can improve the UI capability. Recently, they launched a low-code platform, called entity modeling, which they can enhance further. It would be beneficial if OpenText ( /products/data-express-...

See all answers

What is your primary use case for OpenText AppWorks?

We primarily use OpenText AppWorks ( /products/opentext-appworks-reviews ) for automating supply chain-related problems, vendor process automations, and invoice automations. We have our own product...

See all answers

Comparisons

SAP Signavio Process Manager vs ARIS BPA

Compared 7% of the time

Camunda vs ARIS BPA

Compared 5% of the time

Bizagi vs ARIS BPA

Compared 5% of the time

Aurea CX Process vs ARIS BPA

Compared 4% of the time

ADONIS vs ARIS BPA

Compared 4% of the time

More ARIS BPA Competitors

Appian vs OpenText Process Automation

Compared 8% of the time

Pega Platform vs OpenText Process Automation

Compared 6% of the time

IBM Business Automation Workflow vs OpenText Process Automation

Compared 5% of the time

Camunda vs OpenText Process Automation

Compared 4% of the time

Microsoft Power Apps vs OpenText Process Automation

Compared 4% of the time

More OpenText Process Automation Competitors

Product Reports

Buyer's Guide

ARIS BPA

September 2026

Download ARIS BPA product report

Buyer's Guide

OpenText Process Automation

September 2026

Download OpenText Process Automation product report

Also Known As

ARIS, ARIS BPM

No data available

Overview

ARIS BPA is a sophisticated tool for business process analysis and modeling, featuring robust capabilities in integration, reporting, and collaboration. It bridges strategy and execution, leveraging a centralized repository for enhanced governance and efficiency.

ARIS BPA provides a comprehensive platform for modeling and analyzing business processes. It includes features like SAP integration, semantic checks, and a unified repository that supports cross-functional collaboration. Despite having a high cost compared to competitors, ARIS BPA supports frameworks like CMMI and EFQM and is used for process improvement, enterprise architecture modeling, and digital management. Its flexibility and powerful API allow for diverse reporting and data integration, making it a key tool for bridging strategies with execution in complex environments. It requires improvements in interface design, scripting, and simplification of reporting capabilities, with training resources needed to address complexity.

What are the most important features of ARIS BPA?

Comprehensive Process Modeling: Enables detailed design and analysis of business processes.
Robust Integration: Provides integration capabilities with platforms like SAP.
Centralized Repository: Facilitates cross-functional collaboration and documentation.
Simulation and Reporting: Offers simulation features and diverse reporting capabilities.
Customization and API: Features customizable options and a powerful API for enhanced functionality.

What benefits should users consider in reviews?

Enhanced Efficiency: Bridges strategic objectives with operational execution.
Improved Visibility: Offers better governance and process transparency.
Collaboration Support: Centralized repository aids cross-team collaboration.
Integration Capability: Strong integration with existing systems to streamline workflows.
Flexibility: Adaptable to meet different operational requirements and needs.

In industries such as manufacturing, finance, and healthcare, companies utilize ARIS BPA for optimizing business processes, managing application landscapes, and ensuring compliance. It is a preferred tool for enterprise architecture modeling and process mining, supporting organizations in driving process efficiencies and maintaining high standards through frameworks like CMMI and EFQM. These capabilities allow for effective digital management and automation, positioning ARIS BPA as a valuable asset in transforming operational processes.

Software AG

OpenText Process Automation offers a low-code environment for efficient development, enhanced by strong integration, dynamic case management, and OCR technology to streamline business processes across industries.

OpenText Process Automation provides a comprehensive platform for improving business processes with features that allow for significant time reduction through a low-code development environment. It integrates seamlessly with third-party systems, enabling dynamic case management and effective monitoring capabilities. By incorporating OCR technology, it enhances efficiency and lowers costs. Users benefit from its centralized architecture, which brings together diverse tools to streamline operations. Its BPM modules support automation in supply chain and vendor processes, leading to widespread implementation. Known for its stability and scalability, it also receives positive feedback for its reliable support. However, there are areas needing enhancement, such as improved low-code features, better integration, and a desire for a unified UI with better mobile compatibility. There is a call for an archival function to address database growth and concerns about pricing and performance related to the BPMN 2.0 model. Potential improvements include AI integration and enhanced modeling in the low-code platform.

What are the key features?

Low-Code Development: Enables user-friendly development and faster deployment.
Third-Party Integration: Works well with systems like SAP and Salesforce.
OCR Technology: Streamlines processes by enhancing efficiency and reducing costs.
Dynamic Case Management: Adapts to complex workflows and changing conditions.
Centralized Architecture: Integrates multiple tools, streamlining operations.

What benefits and ROI should be evaluated?

Efficiency: Significantly reduces development time.
Cost-Effectiveness: Lowers operational costs through process optimization.
Scalability: Grows alongside organizational demands without performance loss.
Reliability: Offers stable operations with robust support.
Integration Capabilities: Seamlessly links with existing systems to enhance functionality.

OpenText Process Automation is implemented in industries like insurance, banking, and manufacturing for tasks such as invoice processing, accounts payable, cash management, and supply chain automation. It enables integration with systems like SAP and Salesforce, offering on-premises or cloud deployment, enhancing workflows and document orchestration.

OpenText

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.

Red Deer County, DHFL Pramerica Life Insurance, Bangkok Airways, PBS, CIZ (Netherlands Ministry of Health), The Dutch Ministry of Defence, Mercer

Buyer's Guide

ARIS BPA vs. OpenText Process Automation

September 2026

Free Report: ARIS BPA vs. OpenText Process Automation

Find out what your peers are saying about ARIS BPA vs. OpenText Process Automation and other solutions. Updated: September 2026.

DOWNLOAD NOW

913,683 professionals have used our research since 2012.

See our ARIS BPA vs. OpenText Process Automation report.

See our list of best Business Process Management (BPM) vendors.

We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.