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AT&T VPN vs Zscaler Zero Trust Exchange Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AT&T VPN
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
Enterprise Infrastructure VPN (37th)
Zscaler Zero Trust Exchange...
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
67
Ranking in other categories
Data Loss Prevention (DLP) (6th), Cloud Access Security Brokers (CASB) (8th), Application Control (5th), ZTNA as a Service (1st), Secure Access Service Edge (SASE) (2nd), Remote Browser Isolation (RBI) (1st)
 

Mindshare comparison

While both are Network Security Systems solutions, they serve different purposes. AT&T VPN is designed for Enterprise Infrastructure VPN and holds a mindshare of 0.9%, up 0.3% compared to last year.
Zscaler Zero Trust Exchange Platform, on the other hand, focuses on Secure Access Service Edge (SASE), holds 8.9% mindshare, down 11.4% since last year.
Enterprise Infrastructure VPN Mindshare Distribution
ProductMindshare (%)
AT&T VPN0.9%
OpenVPN Access Server11.7%
Prisma Access by Palo Alto Networks6.4%
Other81.0%
Enterprise Infrastructure VPN
Secure Access Service Edge (SASE) Mindshare Distribution
ProductMindshare (%)
Zscaler Zero Trust Exchange Platform8.9%
Prisma Access by Palo Alto Networks10.1%
Netskope7.5%
Other73.5%
Secure Access Service Edge (SASE)
 

Featured Reviews

BS
Global Knowledge Based Engineering Manager at Tenneco Inc.
Extremely stable and very scalable
The solution was far too expensive, which is why we ended up moving to a new vendor. The solution had slow connections and very bad routers. We continuously had issues with the VPN and proxy configuration. AT&T could simplify its user interface and log on. Typically, where you log on is independent of the solution, as long as you have had authorization. With this solution, you needed to configure a single entry point which wasn't ideal. The solution should have been able to integrate more easily with Microsoft.
Vibin Thomas - PeerSpot reviewer
Technical Team Lead - Content Security at Valuepoint Systems
Zero trust access has transformed remote connectivity and now simplifies secure app usage
Zscaler Zero Trust Exchange Platform, especially Zscaler Private Access, is very strong, though there are a few areas where improvements can be made. One challenge observed is around initial troubleshooting and visibility. While Zscaler Private Access provides logs, it can sometimes take time to pinpoint the exact cause of access issues, especially in complex environments with multiple policies and identity integration. Another area is the dependency on identity and connector health. Since Zscaler Private Access is heavily reliant on app connectors and identity providers, any issues with these components can impact user access, making proper monitoring critical. During the initial setup, policy configuration and application onboarding require careful planning, especially for larger environments with many applications. These challenges are manageable with proper design and monitoring. Overall, the platform delivers strong security and user experience. I would recommend a few improvements, especially around user interface, reporting, and troubleshooting experience. From a user interface perspective, while the platform is powerful, the policy configuration and navigation can feel complex, especially for new users. A more simplified and intuitive layout for policy mapping and application access would help reduce the learning curve. In terms of reporting, Zscaler Private Access provides logs, but having more built-in customizable dashboards and analytics would be very helpful. Better visibility into user access patterns, application performance, and real-time troubleshooting insights would improve operational efficiency. From a support and troubleshooting standpoint, it would be beneficial to have more granular centralized visibility, allowing for quick end-to-end tracing of a user request from authentication to application access without switching between multiple views. These improvements would make the platform even more efficient, especially for large-scale enterprise environments.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The stability of the solution is its most valuable feature."
"What I find most valuable in Zscaler Private Access is that it's a VPN, and its connectivity as a VPN is its most valuable feature."
"The product provides a seamless user experience."
"The product’s most valuable features are data discovery, activity control, and zero trust exchange."
"It's one of the easier products on the market as far as set-ups and deployments, and even across their whole product suite, they've made it pretty simple."
"Two great features that we really like on the solution are the Internet Access and Private Access."
"The most valuable features of Zscaler Private Access are reliability, scalability, and availability."
"Overall, Zscaler Zero Trust Exchange Platform, especially Zscaler Private Access, has been a strong and reliable solution for enabling secure access without any need for traditional VPNs."
"Yes, it is very stable. I have never seen it go down, not once."
 

Cons

"The solution had slow connections and very bad routers. We continuously had issues with the VPN and proxy configuration."
"I rate it a seven because I am still working through some kinks from a performance and a support perspective."
"While Zscaler supports client-initiated connections, it does not support server-initiated connections. This is a feature that Zscaler may consider adding in the future."
"SCMP support would be one of the biggest improvements in my opinion. More speed improvements are also required."
"The menu for the ZIA portal could be organized a little bit differently. The most-used modules should be at the top of the menus, not somewhere near the bottom, some of them are not organized well in my opinion."
"The pricing for Private Access seems to be on the expensive side, and I believe they should consider making it more competitive with other solutions."
"There are connection errors sometimes when users move from one location to another location, which can cause latency issues."
"User management can be improved."
"Zscaler Cloud DLP needs to improve its compatibility with other security tools."
 

Pricing and Cost Advice

Information not available
"Zscaler SASE software is quite expensive compared to other solutions"
"Zscaler Private Access can be an expensive solution, depending on the license type you will purchase."
"The product is a little more expensive than other tools."
"The pricing is quite high, especially when it comes to the gateway."
"The pricing is expensive and on the higher end. Honestly, in my opinion, it is not worth the price."
"Zscaler CASB is an expensive solution."
"It is an auto-renewal subscription service."
"Pricing for Zscaler Private Access is moderate. It's acceptable, though I can't give you the exact price currently. It's not too expensive, and on a scale of one to five, I would rate it a four out of five in terms of pricing."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
7%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise12
Large Enterprise46
 

Questions from the Community

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What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
How to minimize false positives for PII and PCI around different data systems across the globe?
Personal information always should be under high protection from manipulations which is why it is the responsibility of those collecting the data to keep the integrity of these data and check and u...
What is your experience regarding pricing and costs for Zscaler Cloud Protection?
This is an area where I have candid feedback from our organization regarding pricing, setup cost, and licensing for Zscaler Zero Trust Exchange Platform. Overall, I would assess the pricing as a si...
 

Also Known As

AT&T Remote Access VPN
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

Road Comission for Oakland County, AW North Carolina, Community Based Care of Central Florida
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about OpenVPN, Tailscale, Fortinet and others in Enterprise Infrastructure VPN. Updated: July 2026.
908,800 professionals have used our research since 2012.