Atera vs Comodo RMM comparison

Atera and Xcitium are both solutions in the Remote Monitoring and Management (RMM) category. Atera is ranked #5 with an average rating of 9.0, while Xcitium is ranked #15 with an average rating of 8.0. Atera holds a 7.7% mindshare in RMM, compared to Xcitium’s 1.2% mindshare. Additionally, 93% of Atera users are willing to recommend the solution, compared to 100% of Xcitium users who would recommend it.

Atera

Read 15 Atera reviews

1,680 Views
1,148 Comparison Views

93% willing to recommend

Comodo RMM

Read 3 Comodo RMM reviews

319 Views
155 Comparison Views

100% willing to recommend

Atera

Comodo RMM

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jan 2, 2025

Comodo RMM and Atera are in the realm of IT management solutions. Atera tends to have an advantage due to its enhanced functionality and feature set.

Features: Comodo RMM includes robust security features with integrated antivirus and malware protection, solidifying strong endpoint management. It offers seamless integration with various systems, promoting efficient security management. Its alerting system quickly notifies regarding potential threats. Atera provides an all-in-one platform integrating remote monitoring, helpdesk, and billing capabilities, delivering a seamless experience for managed service providers. The automation tools streamline tasks, saving time and reducing manual workload. Cloud technology facilitates access from anywhere, enhancing operational flexibility.

Ease of Deployment and Customer Service: Comodo RMM's setup is straightforward, aided by dedicated support, ensuring smooth onboarding. Its simple interface allows for user-friendly interaction, minimizing deployment time. On the other hand, Atera's cloud-based model allows rapid implementation and access from any location, complemented by responsive customer service. This flexibility makes it easy for users to adapt to its features, utilizing remote access for uninterrupted support and efficient issue resolution.

Pricing and ROI: Comodo RMM offers competitive pricing, appealing to budget-conscious users. Its cost efficiency makes it ideal for those prioritizing affordability without compromising essential features. Conversely, Atera employs a per-technician pricing model, beneficial for expanding businesses. This model provides a clear ROI as it combines all essential IT management tools into one package, delivering significant value. It balances cost with comprehensive service offerings, supporting scalability and growth.

To learn more, read our detailed Atera vs. Comodo RMM Report (Updated: June 2025).

Buyer's Guide

Atera vs. Comodo RMM

June 2025

Download the complete report

Helped 860,592 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Atera

Ranking in Remote Monitoring and Management (RMM)

5th

Average Rating

9.2

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

IT Service Management (ITSM) (13th), Patch Management (12th)

Comodo RMM

Ranking in Remote Monitoring and Management (RMM)

15th

Average Rating

7.6

Reviews Sentiment

8.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Remote Monitoring and Management (RMM) category, the mindshare of Atera is 7.7%, down from 14.8% compared to the previous year. The mindshare of Comodo RMM is 1.2%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Monitoring and Management (RMM)

Featured Reviews

Edgard Chognika

Technician at a security firm with 11-50 employees

An AI-powered IT management platform that force multiplies IT teams’ brainpower & enables relentless operational excellence for customers

There should be enhancements in network monitoring capabilities beyond just physical devices like computers and servers. It would be beneficial to include better tools for monitoring networking infrastructure such as routers. Additionally, while Atera excels in ticket management, I believe there's room for improvement in user authentication and security features, especially when accessing and managing remote equipment. These updates would contribute to a more robust and secure user experience overall. Atera should include a monitoring tool integrated with Azure or similar cloud platforms. It would be beneficial to have capabilities for monitoring network growth and automatically generating statistics based on system stability and performance metrics. This feature would help us better manage and optimize our equipment and network resources, especially for strategic customer planning and resource allocation.

Read full review

reviewer2282268

Owner

The solution has good features like security antivirus and the ability to use other applications on one dashboard

Comodo RMM is really, really slow to load, and connecting with most of my clients takes a while. You have to get back to your office before you have to be able to work effectively, which is a drawback for me. Comodo RMM doesn't have a cloud environment, and I have to install it on-premises. I have to come back to my premises or location to log in. If I am somewhere else dealing with a client, and one of my previous clients tells me they are having issues with one of the PCs or servers, I cannot do anything from where I am. I have to get back to my office to be able to log in.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I really like the Shared Script Library and automation tasks which they have implemented... because all the Atera users in the community can share their scripts and their automation tasks knowledge. The same goes for the Shared SNMP Template Library."

"It's very easy to use, not just for me, but even for people who have claimed, "I'm not very good at IT." Once you have it installed and you have it set up, it pretty much works by itself. It really helps you do what you need to do. It's easy to use for a beginner, compared to some of the other larger RMMs that are a little bit more complicated."

"It is reliable, and when it is working, it works without issues."

"The most valuable features of this solution are automatic batch matching and unattended support access."

"There are a lot fewer hardware replacements. Once people migrated from old style hard disks over to SSDs, you have things like hard disks filling up faster. So, I run a script to clear out all the waste, e.g., all the temporary files and downloads. A lot of our business runs through a custom web application that we built. This involves people downloading a lot of PDFs and Excel files, and not just having them sitting in folders. With Atera, I can just go through and clean the temporary files out."

"Measuring the integration is very helpful when using Atera Assist Test. It takes the solution to the next level by automating activities. It doesn't just provide the solution but also allows running scripts to fix issues before a technician has to work on them."

"Atera's Remote Access feature has been invaluable for our monitoring needs. It allows us to use FlashOps in Azure to control equipment remotely and supervise real-time details like server and computer statuses for our clients. This access is crucial as it enables us to handle network issues and manage server administration efficiently. Regarding automation, Atera's tools have significantly boosted our service efficiency. They streamline tasks like installing tools and provide quick insights into critical issues with our servers. This saves us time and enhances our ability to deliver valuable services, especially for large-scale projects requiring precise and swift actions."

"I have better access when I go to look for something regarding either a specific user or software. It is easier to locate. When I am troubleshooting with my clients on the phone, I am not fiddling around looking through a bunch of ticket notes trying to locate something. It makes me a lot more efficient."

More Atera pros

"We like the auto containment feature."

"The management feature is very good. You get a complete and clear view of the employment tool on Linux, Mac, and Windows operating systems (even on mobile). Third-party integration is also possible (e.g., IBM, Apple, etc.)."

"The most valuable features of Comodo RMM are the security antivirus and the ability to use other applications like the PSA and the ticketing system on one dashboard."

Cons

"The chat solutions need improvement because we first need to connect to the customer. This needs to improve so that there is a particular feature that can provide support to customers even if they are not connected to a computer."

"There should be enhancements in network monitoring capabilities beyond just physical devices like computers and servers. It would be beneficial to include better tools for monitoring networking infrastructure such as routers. Additionally, while Atera excels in ticket management, I believe there's room for improvement in user authentication and security features, especially when accessing and managing remote equipment. These updates would contribute to a more robust and secure user experience overall. Atera should include a monitoring tool integrated with Azure or similar cloud platforms. It would be beneficial to have capabilities for monitoring network growth and automatically generating statistics based on system stability and performance metrics. This feature would help us better manage and optimize our equipment and network resources, especially for strategic customer planning and resource allocation."

"Atera could be improved by adding more granular control over technician roles. We need more specific controls on what technicians can access, like limiting their ability to view certain sections or access devices and share files. This feature request has already been made. The IP asset management capabilities need improvement to better manage assets beyond just devices."

"The solution is scalable. However, in the past, we did have some issues."

"There is definitely room for improvement with its automation capabilities."

"Having more freedom to perform identity access management would be great."

"The one thing that could do with improvement is the reporting. This is from someone who worked in an MSP, where I would want to run a report and be able to just present that to a client."

"They are working on an update, and I would like to see more stuff outside of just computers and servers. Increasingly, we need to be able to monitor and manage network devices. Atera is improving on that already, which is one place that it is currently lacking."

More Atera cons

"Comodo RMM is really, really slow to load, and connecting with most of my clients takes a while."

"The solution needs further integration with other software tools like a CRM and other accounting tools. Not having this integration makes Comodo RMM limited in functionality. Additionally, more network management features would be good to have in the next release."

"They should integrate email security in the same solution."

Pricing and Cost Advice

"In terms of cost, it's not very expensive. I’d rate it around three or four out of ten, considering its value for money."

"The price is reasonable for what we require."

"Pricing is my favorite part of it. It was per user, not per client."

"One of the biggest issues I face is the need to pay per technician. I've dealt with other platforms that you need to have 250-500 devices. Even though the cost declines as the number of devices a person has increases, they still require you to pay for 250 or 500, respectively. With Atera, the number doesn't matter as you always pay the same amount. I approximate that Atera saves me $100 per week."

"It comes with unlimited devices, so the fixed price cost is taken out of my budget. So, I'm all good."

"With Atera, the more you add, the cheaper the cost of the additional endpoints will be."

"We pay per user. I am the only user. It is $150 per user. If I need to add one, it is not as costly as expanding with other providers."

"Our company is a startup. The initial reason I looked into Atera was the fact that you pay by the technician, not per-device. That means you are able to jump right in with a service without having a large overhead."

More Atera pricing and cost advice

Information not available

See which vendors are best for you

Use our free recommendation engine to learn which Remote Monitoring and Management (RMM) solutions are best for your needs.

See recommendations

860,592 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Educational Organization

10%

Computer Software Company

Comms Service Provider

Retailer

Computer Software Company

14%

Real Estate/Law Firm

12%

Comms Service Provider

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for Atera?

Pricing is low. It costs around 149 bucks per month.

See all answers

What needs improvement with Atera?

It should improve its processes.

See all answers

What is your primary use case for Atera?

Atera is integral to our daily operations. We use it for RMM, PSA, our ticket system, and contact with people. We also integrate it with different products.

See all answers

What do you like most about Comodo RMM?

The most valuable features of Comodo RMM are the security antivirus and the ability to use other applications like the PSA and the ticketing system on one dashboard.

See all answers

What needs improvement with Comodo RMM?

See all answers

What is your primary use case for Comodo RMM?

Comodo RMM is a very good product. I've used it with one of my daycare clients, and we connect quite right. When they have an issue, for me to support it takes a longer time.

See all answers

Comparisons

NinjaOne vs Atera

Compared 23% of the time

Kaseya VSA vs Atera

Compared 15% of the time

N-able N-central vs Atera

Compared 10% of the time

ConnectWise Automate vs Atera

Compared 7% of the time

Datto Remote Monitoring and Management vs Atera

Compared 6% of the time

More Atera Competitors

NinjaOne vs Comodo RMM

Compared 100% of the time

More Comodo RMM Competitors

Product Reports

Buyer's Guide

Atera

June 2025

Download Atera product report

Buyer's Guide

Remote Monitoring and Management (RMM)

June 2025

Download Comodo RMM product report

Overview

Atera offers a comprehensive solution for MSPs and IT Professionals. The platform provides in one integrated solution: full remote monitoring and management (RMM), PSA, remote access, patch management, billing, reports, and so much more! Atera’s disruptive pricing model also helps managed IT service providers scale their business while providing continued best-in-class service. All plans include unlimited devices, meaning you only pay per technician.Everything you need, in one easy-to-use platform

Thousands of paying users in over 75 countries
Free 30-day trial, no credit card or commitment required
No hidden fees or restrictions, all plans include unlimited devices
Seamless integration with your favorite IT tools including: Splashtop, AnyDesk, TeamViewer, and ScreenConnect

What can Atera do for you?

Improve Efficiency. Atera delivers customers the tool suite for IT management. Everything you need in an all-in-one, easy-to-use platform.
Automation. Set alerts and proactively prevent issues for your clients. Minimize time spent on manual tasks and spend more time on what matters most, serving your customers.
Disruptive Pricing, Unlimited Devices. Per technician-based pricing with unlimited servers and workstations means you can cover it all, at one fixed price.

Atera

Comodo Remote Monitoring and Management (CRMM) allows Managed Service Providers to have a comprehensive perceivability and control over the system that they oversee. It includes endpoint checking and alerts with quick remote desktop sharing, professional service automation, powerful strategy and interface for job creation, ticketing etc. As said above Comodo Remote Monitoring enhances the proficiency of their work processes and provide quality service to clients.

Xcitium

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera.

76BITS, Aquaflam, Convey2Web

Buyer's Guide

Atera vs. Comodo RMM

June 2025

Free Report: Atera vs. Comodo RMM

Find out what your peers are saying about Atera vs. Comodo RMM and other solutions. Updated: June 2025.

DOWNLOAD NOW

860,592 professionals have used our research since 2012.

See our Atera vs. Comodo RMM report.

See our list of best Remote Monitoring and Management (RMM) vendors.

We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.