Atera vs Comodo RMM comparison

Atera and Xcitium are both solutions in the Remote Monitoring and Management (RMM) category. Atera is ranked #5 with an average rating of 10.0, while Xcitium is ranked #15. Atera holds a 6.4% mindshare in RMM, compared to Xcitium’s 1.9% mindshare. Additionally, 93% of Atera users are willing to recommend the solution, compared to 100% of Xcitium users who would recommend it.

Atera

Read 15 Atera reviews

3,114 Views
1,214 Comparison Views

93% willing to recommend

Comodo RMM

Read 3 Comodo RMM reviews

425 Views
425 Comparison Views

100% willing to recommend

Atera

Comodo RMM

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Executive SummaryUpdated on Jan 2, 2025

Comodo RMM and Atera are in the realm of IT management solutions. Atera tends to have an advantage due to its enhanced functionality and feature set.

Features: Comodo RMM includes robust security features with integrated antivirus and malware protection, solidifying strong endpoint management. It offers seamless integration with various systems, promoting efficient security management. Its alerting system quickly notifies regarding potential threats. Atera provides an all-in-one platform integrating remote monitoring, helpdesk, and billing capabilities, delivering a seamless experience for managed service providers. The automation tools streamline tasks, saving time and reducing manual workload. Cloud technology facilitates access from anywhere, enhancing operational flexibility.

Ease of Deployment and Customer Service: Comodo RMM's setup is straightforward, aided by dedicated support, ensuring smooth onboarding. Its simple interface allows for user-friendly interaction, minimizing deployment time. On the other hand, Atera's cloud-based model allows rapid implementation and access from any location, complemented by responsive customer service. This flexibility makes it easy for users to adapt to its features, utilizing remote access for uninterrupted support and efficient issue resolution.

Pricing and ROI: Comodo RMM offers competitive pricing, appealing to budget-conscious users. Its cost efficiency makes it ideal for those prioritizing affordability without compromising essential features. Conversely, Atera employs a per-technician pricing model, beneficial for expanding businesses. This model provides a clear ROI as it combines all essential IT management tools into one package, delivering significant value. It balances cost with comprehensive service offerings, supporting scalability and growth.

To learn more, read our detailed Atera vs. Comodo RMM Report (Updated: December 2025).

Buyer's Guide

Atera vs. Comodo RMM

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Atera

Ranking in Remote Monitoring and Management (RMM)

5th

Average Rating

9.4

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Help Desk Software (12th), Network Monitoring Software (34th), IT Infrastructure Monitoring (37th), IT Service Management (ITSM) (10th), Patch Management (12th), AIOps (17th), Agentic Automation (7th)

Comodo RMM

Ranking in Remote Monitoring and Management (RMM)

15th

Average Rating

8.0

Reviews Sentiment

8.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2026, in the Remote Monitoring and Management (RMM) category, the mindshare of Atera is 6.4%, down from 11.5% compared to the previous year. The mindshare of Comodo RMM is 1.9%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Monitoring and Management (RMM) Market Share Distribution
Product	Market Share (%)
Atera	6.4%
Comodo RMM	1.9%
Other	91.7%

Remote Monitoring and Management (RMM)

Featured Reviews

Avi Vaserman

Owner at Sytex Ltd.

Quick setup and efficient automation boost IT consulting services

It would be beneficial if Atera implemented telephone support for general questions. When onboarding new clients and creating their portal, it would be helpful if presidents or company owners could see the current configuration progress step-by-step, rather than relying solely on email and ticket systems. The task system for technicians could be improved by adding recurring task capabilities. This would allow technicians to have checkmarks and task lists they can mark off as completed. While scalability meets growing needs, there haven't been many additions in the last two years. They are adding new features gradually, but there is always room for improvement.

Read full review

reviewer2282268

Owner

The solution has good features like security antivirus and the ability to use other applications on one dashboard

Comodo RMM is really, really slow to load, and connecting with most of my clients takes a while. You have to get back to your office before you have to be able to work effectively, which is a drawback for me. Comodo RMM doesn't have a cloud environment, and I have to install it on-premises. I have to come back to my premises or location to log in. If I am somewhere else dealing with a client, and one of my previous clients tells me they are having issues with one of the PCs or servers, I cannot do anything from where I am. I have to get back to my office to be able to log in.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Atera's automation capabilities are excellent because we can create new users and customers, and when a company wants to integrate us as IT consultants to their network, it can be very simple, such as installing to Active Directory or Azure."

"Atera has saved our organization money. We look at Atera as an extra employee that we only pay about $300 a month. This is incredible savings over having to hire somebody to do all the tasks that Atera performs for us."

"Atera has helped me to provide more accurate solutions based on a given problem. For example, we base our solutions on event scenarios, like the alerts. We identify that there's a series of problems occurring in a particular area from the information provided by the alerts."

"Atera saves money. A trip to the customer costs between $20 to $30. Then, you need to charge the customer $20 to $30 for the travel. However, if you are doing this work remotely, then you are not driving. This makes the process easier and saves money for you and the customer. For example, if it is just one machine, then the savings comes out to $50 to $60. If we are talking about a huge client, who has hundreds of machines and is changing their infrastructure, that is a lot of money."

"It's very easy to use, not just for me, but even for people who have claimed, "I'm not very good at IT." Once you have it installed and you have it set up, it pretty much works by itself. It really helps you do what you need to do. It's easy to use for a beginner, compared to some of the other larger RMMs that are a little bit more complicated."

"I have better access when I go to look for something regarding either a specific user or software. It is easier to locate. When I am troubleshooting with my clients on the phone, I am not fiddling around looking through a bunch of ticket notes trying to locate something. It makes me a lot more efficient."

"There are a lot fewer hardware replacements. Once people migrated from old style hard disks over to SSDs, you have things like hard disks filling up faster. So, I run a script to clear out all the waste, e.g., all the temporary files and downloads. A lot of our business runs through a custom web application that we built. This involves people downloading a lot of PDFs and Excel files, and not just having them sitting in folders. With Atera, I can just go through and clean the temporary files out."

"Measuring the integration is very helpful when using Atera Assist Test. It takes the solution to the next level by automating activities. It doesn't just provide the solution but also allows running scripts to fix issues before a technician has to work on them."

More Atera pros

"The management feature is very good. You get a complete and clear view of the employment tool on Linux, Mac, and Windows operating systems (even on mobile). Third-party integration is also possible (e.g., IBM, Apple, etc.)."

"The most valuable features of Comodo RMM are the security antivirus and the ability to use other applications like the PSA and the ticketing system on one dashboard."

"We like the auto containment feature."

Cons

"There is definitely room for improvement with its automation capabilities."

"The chat solutions need improvement because we first need to connect to the customer. This needs to improve so that there is a particular feature that can provide support to customers even if they are not connected to a computer."

"The billing module has a standard layout which is too limited for my needs."

"Atera could be improved by adding more granular control over technician roles. We need more specific controls on what technicians can access, like limiting their ability to view certain sections or access devices and share files. This feature request has already been made. The IP asset management capabilities need improvement to better manage assets beyond just devices."

"I would like to see more mobile device management. iPad is a big one. I know they've been working on some of that. For me, it would be amazing if I could do tablet devices and even expand it to POS systems or the like. I know that a lot goes into that but I've seen it is an area they're looking at."

"I also use Apple Zoho, which does not require you to download anything. You can get help from Zoho. Atera, on the other hand, requires you to download an applet."

"The one thing that could do with improvement is the reporting. This is from someone who worked in an MSP, where I would want to run a report and be able to just present that to a client."

"It will be interesting if Atera can integrate all kinds of products. In North America, there are a lot of resellers, like Ingram Micro, Tech Data, Arrow Electronics, etc. It would be amazing if Atera could integrate with these products. If they could integrate with these products for MSPs, it would be much easier. Then, if you are buying something, and need to add something, you don't need to jump from place to place because this is a very quick sales instrument for use on a daily basis."

More Atera cons

"Comodo RMM is really, really slow to load, and connecting with most of my clients takes a while."

"The solution needs further integration with other software tools like a CRM and other accounting tools. Not having this integration makes Comodo RMM limited in functionality. Additionally, more network management features would be good to have in the next release."

"They should integrate email security in the same solution."

Pricing and Cost Advice

"We pay per user. I am the only user. It is $150 per user. If I need to add one, it is not as costly as expanding with other providers."

"It comes with unlimited devices, so the fixed price cost is taken out of my budget. So, I'm all good."

"Atera happened to have the best pricing model."

"The price is reasonable for what we require."

"Our company is a startup. The initial reason I looked into Atera was the fact that you pay by the technician, not per-device. That means you are able to jump right in with a service without having a large overhead."

"As an internal IT, it's gold right there. It is money in the bank."

"The solution cost approximately $200 Canadian per month."

"With Atera, the more you add, the cheaper the cost of the additional endpoints will be."

More Atera pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Educational Organization

12%

Performing Arts

Comms Service Provider

Computer Software Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14

No data available

Questions from the Community

What is your experience regarding pricing and costs for Atera?

The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% discount option for annual commitments. The main benefit we see with this produc...

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What needs improvement with Atera?

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What is your primary use case for Atera?

We use it for maintenance support, patch management, the ticket system, ticketing, and automation in general. Atera enables us to take control quickly with different options. We can perform registr...

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Product Reports

Buyer's Guide

Atera

January 2026

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Buyer's Guide

Remote Monitoring and Management (RMM)

January 2026

Download Comodo RMM product report

Overview

Atera offers a comprehensive solution for MSPs and IT Professionals. The platform provides in one integrated solution: full remote monitoring and management (RMM), PSA, remote access, patch management, billing, reports, and so much more! Atera’s disruptive pricing model also helps managed IT service providers scale their business while providing continued best-in-class service. All plans include unlimited devices, meaning you only pay per technician.Everything you need, in one easy-to-use platform

Thousands of paying users in over 75 countries
Free 30-day trial, no credit card or commitment required
No hidden fees or restrictions, all plans include unlimited devices
Seamless integration with your favorite IT tools including: Splashtop, AnyDesk, TeamViewer, and ScreenConnect

What can Atera do for you?

Improve Efficiency. Atera delivers customers the tool suite for IT management. Everything you need in an all-in-one, easy-to-use platform.
Automation. Set alerts and proactively prevent issues for your clients. Minimize time spent on manual tasks and spend more time on what matters most, serving your customers.
Disruptive Pricing, Unlimited Devices. Per technician-based pricing with unlimited servers and workstations means you can cover it all, at one fixed price.

Atera

Comodo Remote Monitoring and Management (CRMM) allows Managed Service Providers to have a comprehensive perceivability and control over the system that they oversee. It includes endpoint checking and alerts with quick remote desktop sharing, professional service automation, powerful strategy and interface for job creation, ticketing etc. As said above Comodo Remote Monitoring enhances the proficiency of their work processes and provide quality service to clients.

Xcitium

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera.

76BITS, Aquaflam, Convey2Web

Buyer's Guide

Atera vs. Comodo RMM

December 2025

Free Report: Atera vs. Comodo RMM

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