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Atlassian Confluence vs OpenText Vibe comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atlassian Confluence
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
109
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (2nd), Enterprise Social Software (3rd), Knowledge Management Software (2nd)
OpenText Vibe
Average Rating
6.6
Number of Reviews
6
Ranking in other categories
Enterprise Intranet (3rd)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Atlassian Confluence is designed for Corporate Portals (Enterprise Information Portals) and holds a mindshare of 16.3%, up 12.6% compared to last year.
OpenText Vibe, on the other hand, focuses on Enterprise Intranet, holds 6.7% mindshare, down 7.9% since last year.
Corporate Portals (Enterprise Information Portals) Mindshare Distribution
ProductMindshare (%)
Atlassian Confluence16.3%
SharePoint22.1%
Drupal15.9%
Other45.699999999999996%
Corporate Portals (Enterprise Information Portals)
Enterprise Intranet Mindshare Distribution
ProductMindshare (%)
OpenText Vibe6.7%
SharePoint24.1%
MangoApps10.9%
Other58.3%
Enterprise Intranet
 

Featured Reviews

PR
GM at a real estate/law firm with 501-1,000 employees
Collaborative workspace has improved cross-team documentation and now supports structured projects
Much of the room for improvement lies not with the tool itself but with how people are using it. In many cases where we have had issues, it has been based on the lack of structure. The company using Atlassian Confluence needs to have a very clear structure for where information will be organized. As I mentioned, we have subsections that contain the same information, which makes searching problematic. When you search for a project, you suddenly get fifteen pages about the same project, which does not make sense. A lot of these issues lie with the site owner who needs to be more structured in their usage of the tool. Atlassian Confluence is used during meetings, especially during product evaluations where we work on collaborative projects. We also use it as a note dashboard for brainstorming and similar activities.
it_user996663 - PeerSpot reviewer
Technical Specialist in Laboratory at a consultancy with 51-200 employees
The speed of opening files and folders is too slow and can be very frustrating
It's relatively easy to create folders or workspaces. It's just cumbersome because the files and folders take a while to open. So that's the only issue I have. The rest of the solution is relatively user friendly. The deployment is relatively fast. From creating a brand new workspace to actually using it can be done within a day, depending on how complex it is. I know within our organization they are basically forcing us now to move away from our servers to Vibe. That started in July and there has been a significant change over to Vibe. So it's still new but for a big organization like ours, it's actually impressive how quickly people moved over to Vibe. We did the installation and deployment ourselves and, as an end user, it's been relatively user friendly. It doesn't take long to get familiar with the program, and if you know how it works, it becomes relatively easy to set up a workspace and save documents and edit it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Atlassian Confluence are version management and search and linkage to the JIRA tickets. They are integrated very well together. You can have links from many places and can easily jump from one to the other. If you want to find all the information about a topic, you only need to click and you receive the information."
"I would recommend Confluence to other users because it's easy to use and integrates well with other documentation tools."
"This solution allowed us to easily input details beyond just text, such as creating basic data charts to monitor team performance."
"There is a good library of templates for a wide range of needs."
"With respect to our experiences with Confluence, we haven't had any issues."
"This is a robust, agile, and reliable tool for collaborating."
"The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else."
"Just do it, it will give you quick benefits and will change the overall atmosphere when doing things together in one place."
"There were no stability issues; it just works."
"It's relatively easy to create folders or workspaces."
"We were able to centralize all customer data: files, discussions and technical notes."
"Our end users find great value in building team workspaces to collaborate not only with internal employees, but with third-party consultants and customers as required."
"What I like most about this solution, is the fact that I can access it anywhere and customize it to my needs."
"HTML and JSP elements are the most valuable features."
"The features that I found most useful were being able to see who made changes to a document, where the document was in the chain of command, and being able to leave comments to make the process more collaborative."
 

Cons

"Space maintenance could be made a little more user-friendly."
"Customer Service: As an Enterprise Customer the service is not sufficient. Our concerns are not being addressed."
"The search ability (using Lucene) is less than optimal and has known bugs that are slow in getting addressed."
"Some aspects of the drawing perspective could be improved. When we upgrade a design and make technical architecture drawings to publish, we still use Visio first and then copy and paste it. If this feature were available on Confluence, it would be a useful tool."
"We let some data fields get out of control as well as some product submissions, so some type of mass maintenance capability to easily reset or restart the system without losing all configuration options would be helpful."
"It would be good if they can continue working towards making documentation and editing as quick and easy as possible. It has got a lot of capability, but I don't know how to use it. I don't find some of the things that intuitive. Sometimes, it doesn't seem obvious to me how to use it, but it is like learning any new tool. You actually need to get trained on the tool to get maximum out of it."
"Customer service: I would give them a rating of 7/10. The technical support was helpful."
"The price could be improved. I have heard that certain adjustments would be made in 2024 and that it will then be more expensive, but I don't know the specifics."
"The speed of opening files is too slow and should be increased."
"The following issues need some attention: better integration with MS Office suite, more flexibility in customizing the colors and themes, custom forms and workflows are powerful, but the interface needs revamping to be easier to work with."
"While we were working on implementing this product, the entire system crashed and we had to reinstall it from a previous version."
"The user interface can be changed to 'look' more like a Microsoft one since this will help market the product more."
"The end user experience could be improved; some functions are a little too complicated for the average user."
"One thing that really needs to improve, is opening files or folders. It takes much longer than when you are getting it to Windows Explorer on the desktop."
"You have to press the BACK button at least three times till it will go back to the previous page. This is something that must be improved."
 

Pricing and Cost Advice

"This is a very expensive solution."
"The product is neither cheap nor expensive, meaning its price falls somewhere in the mid-range zone."
"Pricing wise, it ends up being an expensive solution. In the beginning it's cheap, but by the time you have all the functions you need, it turns out to be expensive."
"We have to pay licensing fees."
"Confluence charges an extra fee for analytics."
"Licenses are quite expensive"
"I am using the paid version. My company has purchased it for company employees. We are using Confluence as a company. I don't know how much it costs, but its price is good enough. Its price is not so high."
"Maybe we're only using 10% of it, but we have to pay for everything."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
12%
Construction Company
10%
Outsourcing Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise27
Large Enterprise54
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Atlassian Confluence?
Money is a factor because Atlassian Confluence is not free. I need to purchase extra components when adding new projects or employees.
What needs improvement with Atlassian Confluence?
Much of the room for improvement lies not with the tool itself but with how people are using it. In many cases where we have had issues, it has been based on the lack of structure. The company usin...
What is your primary use case for Atlassian Confluence?
We are using Jira as an asset management and ticketing system along with Confluence. We have significant portions of the Atlassian system implemented. Atlassian Confluence is used as a Wiki for Jir...
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Also Known As

Confluence
Micro Focus Vibe, Novell Vibe
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Ludwig-Maximilians-Universitat Munchen
Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals). Updated: October 2026.
920,769 professionals have used our research since 2012.