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Aurea CX Process vs IBM Business Automation Workflow comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Aurea CX Process
Ranking in Business Process Management (BPM)
45th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
1
Ranking in other categories
Business Process Design (26th)
IBM Business Automation Wor...
Ranking in Business Process Management (BPM)
13th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Business Process Management (BPM) category, the mindshare of Aurea CX Process is 0.9%, up from 0.2% compared to the previous year. The mindshare of IBM Business Automation Workflow is 1.3%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
IBM Business Automation Workflow1.3%
Aurea CX Process0.9%
Other97.8%
Business Process Management (BPM)
 

Featured Reviews

HC
Savvion (BPM) J2EE Developer at a tech vendor with 51-200 employees
Facilitates development flexibility and easy customization
Flexibility of development. Developer can use various JavaScript APIs for development. Most (or all) of the components are plug and play. Customization is easily achievable most of the time As mentioned above, it is more flexible than other products available in the market. Performance. More…
IsmailEl Dahshan - PeerSpot reviewer
CEO at Exact Holding NV
Automation has transformed financial workflows and has improved revenue tracking and compliance
Regarding Watsonx, I am uncertain whether it is fully complied and fully integrated with IBM Business Automation Workflow yet. Currently, we use some AI in Enterprise Content Management, particularly when searching documents. Archiving snapshots would be very beneficial. It would be good to reduce the administration effort required to archive snapshots, as this is a main issue with the product. I would also recommend that IBM engage with customers more deeply. Rather than sending URLs or documentation for customers to solve problems independently, the support team should be more involved in addressing the client's specific issues in a targeted manner, providing clear guidance on what actions need to be taken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Flexibility of development; the developer can use various JavaScript APIs for development and most or all of the components are plug and play, so customization is easily achievable most of the time."
"IBM Business Automation Workflow is useful for helping us design custom user interfaces and processes we require."
"It has increased productivity on the development side, we have been able to move applications from thought to production quicker, the solution saves time in development as well as with time to deploy, and it has been able to reduce operating costs."
"It gives us the ability to create toolkits and use them across many different applications. It allows us to write things one time, instead of having to write a diary for every single different application. We can write at once and reuse it."
"The workflow of BAW's automation is handled inside of BPM, so we can see what state it is at and how things are processing through."
"The business process modeling is the most valuable feature."
"It helps develop applications very quickly. Once clients get used to it and familiar with the methodology, then they don't feel so locked in. It is able to add this element of agility to our clients' software development lifecycle. That is my favorite thing about it: You're not so locked in as you used to be when developing applications."
"Productivity improvements are notable because processes have been orchestrated and streamlined with IBM Business Automation Workflow."
"This is a low-code software where you can just drag and drop on the user interface. There are also a lot of quality integrations such as TMS."
 

Cons

"Yes, the servers are not as efficient as required."
"In terms of improvement, it could be less complex; it is quite a complicated software."
"IBM Business Automation Workflow could improve the integration."
"The UI of the solution is not good. They should work to update the solution and make it better and fresher."
"The monitoring features must be improved."
"Every client is moving to the cloud. We are still a little behind with IBM, but we are catching up from my point of view."
"I feel that the features are not user-friendly."
"The solution's technical support could use improvement. The IBM BPM platform, at least from a cloud perspective, still requires using IBM support, which is not very responsive."
"The SCADA Systems are very sophisticated and have a hard time integrating with our older scales."
 

Pricing and Cost Advice

Information not available
"Nowadays, clients are looking at pricing as one of the major factors. For IBM products, they always think it is expensive for them. We are still educating our clients on the IBM FlexPoints licensing."
"When you compare with Laserfiche and M-Files, IBM is expensive."
"IBM Business Automation Workflow has a flexible pricing mode, but the price is expensive. The price of the solution reflects the quality of the solution which is very high. The technical support is an additional cost."
"Licensing varies by use-case."
"Our license is on a three-year term."
"It is on the expensive side, but it provides excellent supportability and an ecosystem that is proven to be a great fit for our organization."
"The solution has saved us time."
"The product is expensive."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
27%
Construction Company
7%
Insurance Company
6%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise17
 

Questions from the Community

Ask a question
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Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM Business Automation Workflow?
The price of IBM Business Automation Workflow is on the higher side compared to the features it offers.
What needs improvement with IBM Business Automation Workflow?
Regarding Watsonx, I am uncertain whether it is fully complied and fully integrated with IBM Business Automation Workflow yet. Currently, we use some AI in Enterprise Content Management, particular...
 

Also Known As

CX Process Enterprise, Savvion BusinessManager, Savvion Process Modeler
Business Automation Workflow
 

Overview

 

Sample Customers

Air France-KLM, Proximus, Barratt Developments, Heathrow, HomeServe, Paypal, Freedom Mortgage
Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil
Find out what your peers are saying about Camunda, Automation Anywhere, Pega and others in Business Process Management (BPM). Updated: May 2026.
894,738 professionals have used our research since 2012.