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Aurea CX Process vs iGrafx Process360 Live Platform comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Aurea CX Process
Ranking in Business Process Design
23rd
Ranking in Business Process Management (BPM)
43rd
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
1
Ranking in other categories
No ranking in other categories
iGrafx Process360 Live Plat...
Ranking in Business Process Design
19th
Ranking in Business Process Management (BPM)
32nd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Process Mining (16th)
 

Mindshare comparison

As of September 2026, in the Business Process Design category, the mindshare of Aurea CX Process is 2.0%, up from 0.4% compared to the previous year. The mindshare of iGrafx Process360 Live Platform is 2.9%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Mindshare Distribution
ProductMindshare (%)
iGrafx Process360 Live Platform2.9%
Aurea CX Process2.0%
Other95.1%
Business Process Design
 

Featured Reviews

HC
Savvion (BPM) J2EE Developer at a tech vendor with 51-200 employees
Facilitates development flexibility and easy customization
Flexibility of development. Developer can use various JavaScript APIs for development. Most (or all) of the components are plug and play. Customization is easily achievable most of the time As mentioned above, it is more flexible than other products available in the market. Performance. More…
MR
Solution Consultant at a healthcare company with 51-200 employees
Provides documentation, process mining, simulation, and automation capabilities
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Flexibility of development; the developer can use various JavaScript APIs for development and most or all of the components are plug and play, so customization is easily achievable most of the time."
"iGrafx is the most comprehensive way to have all the cross-feeds and the documents related to workflows, like cross-notes."
"Overall, the solution is very useful and has good features."
"The solution has helped our organization because instead of writing long documentation for the shop floor, flow charts make it more attractive for the staff to follow up on and carry out procedures."
"It has simplified compliance with regulations and company standards."
"We found the technical support to be helpful."
"It has increased accountability by providing defined documentation ownership."
"It is one of the top-tier solutions that are available."
"The IDEF0 add-on solution truly integrates all the process maps through intelligent arrow name management."
 

Cons

"Yes, the servers are not as efficient as required."
"The price could be more competitive."
"This is a tool that covers the low end (e.g. Visio) to high end (e.g. Aris), although it's much less user friendly."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
"I used the single license product. The entire suite can manage complex organizations, linking it with ERP, but it is not so easy to link it to a new ERP."
"There are a few areas iGrafx which could improve, probably the biggest area would be to support iOS as well as PC, so clients don’t have to emulate PC on an iOS platform."
"With iGrafx, the implementation and the licensing were pretty complex."
"I would like to see a lower price, although when used correctly, you can have a good return on your investment."
"It can be more user-friendly."
 

Pricing and Cost Advice

Information not available
"My company is trying to replace iGrafx because the license is a little bit expensive."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"I have heard that the solution's pricing is very competitive."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
13%
Construction Company
11%
Comms Service Provider
10%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise7
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
What is your primary use case for iGrafx?
The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...
 

Also Known As

CX Process Enterprise, Savvion BusinessManager, Savvion Process Modeler
No data available
 

Overview

 

Sample Customers

Air France-KLM, Proximus, Barratt Developments, Heathrow, HomeServe, Paypal, Freedom Mortgage
Multinational Bank
Find out what your peers are saying about Bizagi, Microsoft, Camunda and others in Business Process Design. Updated: September 2026.
913,924 professionals have used our research since 2012.