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Automox vs ESET Cloud Apps Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automox
Ranking in Vulnerability Management
39th
Ranking in Patch Management
13th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
13
Ranking in other categories
Endpoint Protection Platform (EPP) (35th), Enterprise Mobility Management (EMM) (14th)
ESET Cloud Apps Protection
Ranking in Vulnerability Management
68th
Ranking in Patch Management
30th
Average Rating
9.6
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
Email Security (43rd)
 

Mindshare comparison

As of May 2026, in the Vulnerability Management category, the mindshare of Automox is 0.6%, down from 0.6% compared to the previous year. The mindshare of ESET Cloud Apps Protection is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management Mindshare Distribution
ProductMindshare (%)
Automox0.6%
ESET Cloud Apps Protection0.5%
Other98.9%
Vulnerability Management
 

Featured Reviews

Naqash Ahmed - PeerSpot reviewer
Senior Data Reporting Analyst at University of Bradford
Automation has saved time and improves secure, centralized patching across all our devices
While Automox has very good features, I think there's still room for improvement. I want the custom reports to be even more detailed, specifically where I can add more details. It would be nice to have more filters in reports based on location and department more easily. Secondly, the notifications could be more customizable. Many times notifications come, but we don't have control over which notification is urgent and which is not. For example, if there's an alert of a critical update or pending approval, it can help me focus better. An alert of a security threat could be another type of notification that tells me something is important. Customized notifications would be much better. I would say the user interface could be improved as well. Some parts of the dashboard are a bit hard to understand. If they could be improved to be more intuitive, for example, if it could be easy to navigate between devices and reports, that would be great. I would say if Automox could also provide automation templates, that would help. I know there are templates, but I want more templates. Having ready-made worklets for common tasks can save a lot of time. Lastly, it should also support the interface for mobile screens.
LA
Team Manager at JJ soluciones
Great protection, good privacy, and helpful support
The only thing I would like is a way to open the email that is going to quarantine. Based on the level of security, they cannot open the email to check the message. Even for the administrator, you have to create a security copy to be sent, which will lock the log support. It's not easy for an admin to check and decide if the email is good or not. That is the only thing that I'm seeing could be improved. Basically, ESET doesn't have the ability to let the administrator release an email showing the message on the email. It's not possible. If you want to have an email review, you have to select an option to send a copy. In the way that they designed the system, for security, they are not letting anyone even have the admin privileges to make this happen. Privacy is at a really high level.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Coming from prior solutions that were a lot more effort, Automox's patch management abilities are transformational. When I took over patching at my company, they were using on-premise architecture to patch. As the workforce shifted from being in the office into their home offices, I was able to lift and shift with no effort other than deploying the new agent out into the environment."
"Automox has positively impacted my organization with significant time-saving, improved our security posture by automatically patching vulnerabilities, and is easy to manage and deploy while offering Automox University as a great resource for learning the platform."
"Its flexibility is most valuable."
"Having Automox allows us to bother people less, fix things faster, and generally be a better managed services provider providing better service."
"Literally, it's our go-to product for patching and we don't use anything else."
"The flexibility in creating tools to make changes on remote machines is most valuable to me. The reporting feature is also fantastic because on any given day I can bring up a list of machines that don't have patches, for example. Or I can bring up a list of machines that are in my environment on a certain day. The solution helps me with not only my own role, and what I look for internally myself, but it also helps during audits. I can go in and look at the number of machines in there, and their owners and timelines. It certainly helps tell a story for anything that IT requires."
"Automox's real-time visibility and control through its intuitive dashboard is important for our response to emerging threats because it tells us which applications need to be updated on a real-time basis."
"We love the overall patch management abilities; it's the main driver of why we adopted Automox, and it has definitely stood up to the test of time."
"It's a trustworthy solution that is easy to learn."
"We are close to having 99% or 98% detection."
"The most valuable features are the precision of detection and the level of customization of the policy."
 

Cons

"I would add that remote support for iOS could be better, and remote support of Linux is also lacking."
"As concerns the patching concepts, there's a bit of a learning curve in terms of working out how Automox wants you to work within the console, not only splitting up everything into groups, but then having the various policies assigned."
"The stability has come a long way from what it was like when it started and now it's really good."
"It should have integrated workstation access. So, there should be a remote desktop feature."
"Sometimes if you want something done you're at the mercy of people having their machines turned on."
"We would like to see additional detailed reporting for Service providers like us. We had to build our own reports via their APIs to meet our needs."
"However, I feel Automox's present quirks in its ability to manage multiple clients to constitute its weakest point."
"When we bring on a new client, we need to go into that client and manually set up my account, my chief engineer's account, three technicians' accounts, and a billing person's account all over again, which is annoying."
"The specific domain file for Apache needs to be well-defined."
"It's not easy for an admin to check and decide if the email is good or not."
"It's not easy for an admin to check and decide if the email is good or not."
 

Pricing and Cost Advice

"The cost is very reasonable compared to the competition."
"There are no additional costs in addition to the extended licensing fees with Automox. You get your support and your per endpoint license with what you purchased."
"Automox just charges us a set amount per user, per month, for using the product. That is very important to us. Because it's a cloud-native solution, you're saving on the cost of hosting an on-premises solution on your servers."
"For all these software tools, it is usually a subscription model. There is a monthly charge that we need to pass along to our clients because we are doing all this for their benefit. It is only a couple of bucks a month per computer, and that is a low enough price point where our clients, without exception, have accepted it, and said, "This is great. We will pay that. It sounds like a worthwhile thing.""
"We are on the premium licensing, which is the one that has the API capability that we use."
"Its licensing for a year was nine grand. There was no additional fee."
"We're doing it annually directly through Automox. It is per endpoint. It is $2 and some change per endpoint, but I believe the cost is right around $28,000. Everything is covered in this fee."
"The pricing and licensing costs have been great for us... My advice to others who are evaluating or thinking of implementing Automox is to give it a shot. If a free trial is still available, definitely use it, because it makes life a lot easier."
"The solution provides affordable pricing for medium sized industries."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
Computer Software Company
7%
Comms Service Provider
13%
Construction Company
13%
Computer Software Company
11%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise10
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Automox?
The cost is very affordable. We have been able to save a lot of time, approximately 30%. Cost reduction has been noticeable, ranging from 50% to 40%, especially because we do not have to travel fro...
What needs improvement with Automox?
Automox has significant potential and we truly appreciate its features and capabilities. However, we have encountered several performance issues, particularly with the remote access tool. We believ...
What is your primary use case for Automox?
Automox serves as a backbone tool for my company. We rely on Automox for application and operating system patching, which ensures that our machines remain compliant and secure. We also take advanta...
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Also Known As

No data available
ESET Mail Security
 

Overview

Find out what your peers are saying about Automox vs. ESET Cloud Apps Protection and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.