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Automox vs HackerOne comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.5
Qualys TotalCloud boosts efficiency, reduces manual effort, decreases risk, and offers significant cost savings with a notable ROI.
Sentiment score
6.7
Automox boosts ROI with cost and time savings through automation, remote troubleshooting, and efficient endpoint management and patching.
Sentiment score
5.0
HackerOne's ROI varies widely, with some users achieving substantial returns and efficient vulnerability management, depending on scope and resources.
It has saved about 90% of our time.
Senior Consultant at a consultancy with 10,001+ employees
TotalCloud has generated overall savings of 30 to 40 percent across various departments.
Security Manager at a consultancy with 10,001+ employees
CallStream helps us integrate and automate tasks.
Senior Security Consultant at CyberNxt Solutions LLP
It has also been a great tool because we are able to reduce both manual labor and operational expenses by automating patching of roughly 200 Windows servers.
Data at Infosys
Our team used to spend 10 hours per week just to update these things, and now we're doing it automatically.
Senior Data Reporting Analyst at University of Bradford
We receive rewards without needing to invest any money, so the return on investment is substantial.
dApp Auditor at Hacken
For someone who is starting or in the middle, it is very difficult because you can spend 20 hours sending 20 reports but none of them gets anything.
QA Engineering Lead at kintsugi
I notice a return on investment through the group of researchers at HackerOne identifying vulnerabilities, saving us money, time, and manpower.
Consultant at a manufacturing company with 10,001+ employees
 

Customer Service

Sentiment score
7.4
Qualys TotalCloud support is praised for efficiency and staff knowledge but criticized for delays and inconsistent quality.
Sentiment score
7.0
Automox offers excellent, reliable customer service with responsive, knowledgeable support, resolving issues quickly and leaving users highly satisfied.
Sentiment score
6.5
HackerOne's customer service is praised for responsiveness, though some experience slower technical help and occasional unresponsiveness.
They are helpful, respond to my queries, and can answer any question.
Developer at a consultancy with 10,001+ employees
Qualys's tech support is highly responsive, providing multiple ways to interact with them.
Service Manager, Security Operations at CDA IT SOLUTIONS
Qualys' customer service provides quality answers, but the response time is long, even though it is within the SLA.
Works at a consultancy with 10,001+ employees
They are really good because they don't take five days to get back to me; they respond within 24 hours with really good information.
Network & Security Administrator at a legal firm with 51-200 employees
They're very knowledgeable and have given us many channels for support, including email, chat, and documentation.
Senior Data Reporting Analyst at University of Bradford
The customer support for Automox is very responsive and proactive.
Data at Infosys
We have priority support because we are a higher tier, and with high report volumes, the turnaround time is very good.
Senior software developer at Simplifyvms
Technical support at HackerOne has slowed down considerably compared to four years ago.
dApp Auditor at Hacken
The ease of collaboration with ethical hackers on HackerOne has been quite good.
Senior Security Professional at Oportun, Inc.
 

Scalability Issues

Sentiment score
7.8
Qualys TotalCloud excels in scalability, efficiently supporting diverse environments and business sizes, though it may require skilled management.
Sentiment score
7.0
Automox is praised for scalability and ease of integration, though minor issues exist, especially in multi-tenant setups.
Sentiment score
6.9
HackerOne efficiently scales with robust infrastructure, accommodating organizational growth and high participant volumes, despite focusing on registered users.
We started our organization about nine months back. We started with about 30 users, and we now have more than 100 users.
CIO at a venture capital & private equity firm with 11-50 employees
Our organization currently uses it to manage over 1200 web applications.
Analyst, Information Security at Infosys
It is absolutely scalable, and I would rate its scalability as nine out of ten.
retired at a consultancy with 10,001+ employees
It's pretty easy to scale because it's SaaS, and adding more devices doesn't require any extra server or anything similar.
Senior Data Reporting Analyst at University of Bradford
Automox is very scalable because it has continued to handle my organization's growth.
Data at Infosys
It is a large platform with many programs and clients.
dApp Auditor at Hacken
HackerOne is very scalable because we can put bounties for any number of hackers at the same time and test thoroughly.
Senior software developer at Simplifyvms
It maintains a high signal-to-noise ratio and addresses scalability through infrastructure, triage services, and AI automation.
Consultant at a manufacturing company with 10,001+ employees
 

Stability Issues

Sentiment score
8.3
Qualys TotalCloud is highly stable with reliable support, 99.9% uptime, minimal bugs, and effective maintenance communication.
Sentiment score
8.2
Automox offers stable, reliable performance with minimal downtime, providing significant time savings and error reduction for users.
Sentiment score
8.1
Most users find HackerOne reliable and stable, though some experience minor bugs and report recent stability concerns.
Overall, the support provided has been excellent.
Analyst, Information Security at Infosys
It is a stable solution, which is why we chose it.
CIO at a venture capital & private equity firm with 11-50 employees
Continuous monitoring is crucial to ensure system stability and avoid vulnerabilities or threats.
Developer at a consultancy with 10,001+ employees
It's not crashing or experiencing any downtime.
Senior Data Reporting Analyst at University of Bradford
HackerOne was down for some time and the response was not good.
QA Engineering Lead at kintsugi
 

Room For Improvement

Users suggest enhancing Qualys TotalCloud with clearer reports, better integration, intuitive UI, AI risk assessments, and improved documentation.
Automox users seek better synchronization, automation, integration, customizable settings, and improved support for Linux/iOS amid high pricing concerns.
HackerOne struggles with cost prediction, user frustration, limited integrations, and opportunity distribution favoring experienced researchers over newcomers.
Ideally, the scanner should automatically detect and scan all subdomains, even if not explicitly defined, ensuring comprehensive vulnerability assessment.
Analyst, Information Security at Infosys
Ideally, updates should be more immediate, enabling quicker implementation of solutions.
Project Lead at Persistent Systems
Our goal is to integrate all these functions into Qualys, creating a single dashboard for comprehensive security monitoring and management.
Senior Information Security Engineer at a consultancy with 10,001+ employees
An alert of a security threat could be another type of notification that tells me something is important.
Senior Data Reporting Analyst at University of Bradford
I would add that remote support for iOS could be better, and remote support of Linux is also lacking.
Data at Infosys
It could also leverage AI, which would help in autonomous patch prioritization and risk remediation.
Technical Product Manager at Hireright
There are no clear guidelines for being invited to programs and conferences.
dApp Auditor at Hacken
Sometimes new users don't receive invites just because they are new, despite potentially being very skilled hackers, so I feel new users should get more chances and opportunities.
Senior ICT Security Consultant at Applied Principles Limited
When reporting something, the platform should indicate that it was reported in the previous year or on a specific date, which would give us more insight into what action we have taken on that issue.
Senior Security Professional at Oportun, Inc.
 

Setup Cost

Qualys TotalCloud's pricing is high yet justified by comprehensive features and flexibility, benefiting larger enterprises seeking robust security.
Automox offers cost-effective, flexible per-endpoint pricing with a free trial, supporting multiple OS and saving on on-premises costs.
HackerOne provides a cost-effective platform with no setup fees, charging 20% on bounties and offering subscription options.
Qualys TotalCloud's pricing is currently acceptable, it is becoming increasingly expensive.
Senior Manager at a financial services firm with 10,001+ employees
Pricing is managed by our finance team; however, Qualys TotalCloud offers cost-effective licensing flexibility.
IT Manager at a consultancy with 10,001+ employees
Qualys TotalCloud is expensive, but it offers a premier solution with no headaches.
Vice President at Inspira Enterprise
Automox's price is very cost-effective and affordable.
Data at Infosys
The cost is rated as one since there is no need to pay anything, not even a fee or commission.
dApp Auditor at Hacken
I have not experienced any costs since I use HackerOne independently, just logging into the site, hunting bugs, and submitting them without any expenses.
Senior ICT Security Consultant at Applied Principles Limited
 

Valuable Features

Qualys TotalCloud offers comprehensive vulnerability detection, cloud security management, and automation with insightful dashboards for efficient threat management.
Automox offers cloud-native, cross-platform patch management, enhancing security and efficiency with automated features and real-time visibility.
HackerOne offers diverse programs, clear processes, customizable bounties, and skilled community access for effective bug bounty management.
This view of risk helps reduce the work we would have to do to combine multiple sources to prioritize risk.
Works at a consultancy with 10,001+ employees
It will help cybersecurity professionals monitor the cloud and find vulnerabilities.
Developer at a consultancy with 10,001+ employees
We are enjoying the new feature, FlexScan, which is valuable for Internet-facing VMs.
Senior Consultant at a consultancy with 10,001+ employees
One of the best features I appreciate about Automox is automated patching.
Senior Data Reporting Analyst at University of Bradford
It has also improved our security posture since automated patching has allowed vulnerabilities to be patched automatically.
Data at Infosys
It has very strong patch automation, particularly in automated OS patching, third-party patching, policy-based rollout, patch scheduling, and vulnerability remediation.
Technical Product Manager at Hireright
It has a very simple user interface, and it gives you a quick response—if you submit a bug, someone reaches out to you within minutes, telling you they will verify the bug, and it can be verified in just a few days, sometimes even less than a day, which stands out for me.
Senior ICT Security Consultant at Applied Principles Limited
HackerOne is a very good platform with the trust of different companies including Shopify, PayPal, and Uber.
Senior software developer at Simplifyvms
I find bug bounty programs most valuable for our organization because they invite researchers from around the globe to find bugs in our environment, allowing us to fix various severity vulnerabilities or bugs that, if left unaddressed, could lead to losing customers.
Consultant at a manufacturing company with 10,001+ employees
 

Categories and Ranking

Qualys TotalCloud
Sponsored
Ranking in Vulnerability Management
11th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
39
Ranking in other categories
Container Security (13th), Cloud Workload Protection Platforms (CWPP) (9th), Cloud Security Posture Management (CSPM) (8th), SaaS Security Posture Management (SSPM) (1st), Cloud-Native Application Protection Platforms (CNAPP) (8th)
Automox
Ranking in Vulnerability Management
39th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
14
Ranking in other categories
Endpoint Protection Platform (EPP) (35th), Enterprise Mobility Management (EMM) (14th), Patch Management (13th)
HackerOne
Ranking in Vulnerability Management
26th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
10
Ranking in other categories
Application Security Tools (13th), Bug Bounty Platforms (1st), Penetration Testing Services (2nd), Attack Surface Management (ASM) (6th), AI Observability (11th)
 

Mindshare comparison

As of May 2026, in the Vulnerability Management category, the mindshare of Qualys TotalCloud is 1.0%, up from 0.9% compared to the previous year. The mindshare of Automox is 0.6%, down from 0.6% compared to the previous year. The mindshare of HackerOne is 0.8%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management Mindshare Distribution
ProductMindshare (%)
Qualys TotalCloud1.0%
HackerOne0.8%
Automox0.6%
Other97.6%
Vulnerability Management
 

Featured Reviews

RO
IT Security Expert at Alior Bank S.A.
Unified risk scoring has improved our cloud visibility and simplifies remediation priorities
Qualys TotalCloud provides unified vulnerability and threat assessment across both IAS and SaaS. This solution provides a single prioritized view of risk, which helps reduce the work I would have to do. We are no longer based on CVSS; we are based on Qualys risk scoring, which is based on CVSS plus internal findings made by Qualys, and then assigns its own score. The TruRisk insight feature has found a small number of assets with high vulnerability scores, though I am cautious since some information is classified. Qualys TotalCloud has positively impacted our bank's performance, and we have definitely seen benefits after implementing this solution.
Naqash Ahmed - PeerSpot reviewer
Senior Data Reporting Analyst at University of Bradford
Automation has saved time and improves secure, centralized patching across all our devices
While Automox has very good features, I think there's still room for improvement. I want the custom reports to be even more detailed, specifically where I can add more details. It would be nice to have more filters in reports based on location and department more easily. Secondly, the notifications could be more customizable. Many times notifications come, but we don't have control over which notification is urgent and which is not. For example, if there's an alert of a critical update or pending approval, it can help me focus better. An alert of a security threat could be another type of notification that tells me something is important. Customized notifications would be much better. I would say the user interface could be improved as well. Some parts of the dashboard are a bit hard to understand. If they could be improved to be more intuitive, for example, if it could be easy to navigate between devices and reports, that would be great. I would say if Automox could also provide automation templates, that would help. I know there are templates, but I want more templates. Having ready-made worklets for common tasks can save a lot of time. Lastly, it should also support the interface for mobile screens.
NitishKumar - PeerSpot reviewer
Consultant at a manufacturing company with 10,001+ employees
Crowdsourced security has strengthened our bug discovery and improved vulnerability response
HackerOne is already doing well, although I believe implementing stricter SLAs for the time to first response and time to bounty would help prevent researchers' burnout, especially regarding duplicate submissions. I suggest systematic bug rewards because currently, if a researcher finds one bug in multiple places, they often only get paid for one. Improving the handling of systemic vulnerabilities would encourage deeper research. Additionally, improving multi-currency and crypto payout options would help make the platform more accessible globally.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
9%
Computer Software Company
9%
Comms Service Provider
8%
Financial Services Firm
11%
Manufacturing Company
9%
Government
8%
Computer Software Company
7%
Comms Service Provider
12%
Manufacturing Company
11%
Financial Services Firm
10%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise28
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise11
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise7
 

Questions from the Community

What needs improvement with Qualys TotalCloud?
Areas that need improvement in every solution include the remediation part. The remediation steps should be simple en...
What is your primary use case for Qualys TotalCloud?
Our use case involves the assets that we have under cloud, the assets exposed to the internet, and the internal appli...
What is your experience regarding pricing and costs for Automox?
The cost is very affordable. We have been able to save a lot of time, approximately 30%. Cost reduction has been noti...
What needs improvement with Automox?
Automox has significant potential and we truly appreciate its features and capabilities. However, we have encountered...
What is your primary use case for Automox?
Automox serves as a backbone tool for my company. We rely on Automox for application and operating system patching, w...
What is your experience regarding pricing and costs for HackerOne?
I'm not very sure about pricing, setup costs, and licensing, as those are managed by our management team.
What needs improvement with HackerOne?
HackerOne is already doing well, although I believe implementing stricter SLAs for the time to first response and tim...
What is your primary use case for HackerOne?
Our main use case for HackerOne is to create a bridge between the organization and a global community of ethical hack...
 

Comparisons

 

Also Known As

Qualys TotalCloud with FlexScan
No data available
HackerOne Assets, HackerOne Pentesting Services, HackerOne Security Assessments, HackerOne Vulnerability Management
 

Overview

 

Sample Customers

Information Not Available
Information Not Available
Anthropic, Crypto.com, General Motors, GitHub, Goldman Sachs, Uber, and the U.S. Department of Defense
Find out what your peers are saying about Automox vs. HackerOne and other solutions. Updated: April 2026.
896,467 professionals have used our research since 2012.