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BeyondTrust Password Safe vs JumpCloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Secure Web Gateways (SWG) (5th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (7th), Secure Access Service Edge (SASE) (8th)
BeyondTrust Password Safe
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
27
Ranking in other categories
Enterprise Password Managers (10th), Privileged Access Management (PAM) (10th)
JumpCloud
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Single Sign-On (SSO) (11th), Identity Management (IM) (12th), Enterprise Password Managers (12th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (11th), ZTNA as a Service (10th), Active Directory Bridge (3rd), Cyber Asset Attack Surface Management (CAASM) (4th)
 

Featured Reviews

reviewer2701851 - PeerSpot reviewer
Managing Director
Enhances web security with a single pane of glass and flexible deployment
I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.
PawanShirose - PeerSpot reviewer
Associate Security Consultant at CyberSec Consulting
Has enabled bulk onboarding and password rotation while ensuring secure privilege management
I have faced stability issues when upgrading BeyondTrust Password Safe solution. The upgrade process can be lengthy compared to other modules. For example, upgrading the appliance and reconfiguring HA is easier in PRA. However, in BeyondTrust Password Safe, the upgrade activity can take longer, and I have occasionally experienced being stuck during appliance version upgrades, sometimes duplicating the upgrade. Regarding additional features, we have good features in BeyondTrust Password Safe compared to other modules, such as Secret Safe to secure secrets and the check-in, check-out functionality. We already have the main features, but I think it would be helpful if BeyondTrust implemented a heartbeat check feature on the privileged account level. This feature would allow PAM to check the credentials of privileged accounts, indicating if they are correct or not, showing if the heartbeat has failed if they are wrong.
Arun Jose - PeerSpot reviewer
System Administrator at Mensa Brands
Unified directory and device management has streamlined remote workforce security and onboarding
JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."
"It was a very easy product to install. It can be deployed very fast."
"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"BeyondTrust Password Safe has good reporting and Smart Rules which makes it convenient. Though Smart Rules are convenient, those who do not have much experience with such things may find it difficult to understand how these things work. Otherwise, I find Smart Rules very convenient to work with."
"The best aspect of the product is the ability to onboard devices. You can scan the IP subnets and onboard all the devices. You can then segregate them if it's a network device or a firewall. If it's a Windows server or a UNIX, you can basically scan your IT infrastructure and onboard the efforts, which should be managed. Once they have been onboarded, then the session management and password management are easy and nicely configurable."
"One of the most valuable features is that this is a product designed with enterprises in mind."
"The technical support and customer services are phenomenal."
"The CI/CD and REST API are also satisfactory; the solution has a full PAM feature set and they all work well."
"Its number one feature is discovery. The discovery engine in BeyondTrust is off the charts. When they perform a discovery, you know everything there is about a server, including what software is installed. For example, if you want to group all of your database servers together, you can do that by using discovery and Smart Rules. If a server has Microsoft SQL installed, it gets put into a group based on a Smart Rule. It makes it very easy to determine what is what in your environment. As organizations grow or acquire other companies and merge, they lose track of what they have. BeyondTrust can help you throw a rope around it very rapidly."
"Screen recording is valuable, and integration with applications is easy. We can customize whatever we want. We did a lot of application integration using scripting."
"The ability to manage privileged account passwords is the most valuable feature."
"Scalability-wise, I rate the solution a ten out of ten."
"The cross-platform support and easy policy deployment from JumpCloud have greatly assisted my team, especially since it is typically difficult to deploy services across various directory services on Linux."
"The product enables device management."
"The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials."
"A key positive impact JumpCloud has on my organization is significant time savings, and by centralizing user and device management, IT teams can reduce the time spent on manual tasks, potentially freeing up 20 to 30 percent of their time."
"My advice for others looking into using JumpCloud is that if a person is looking for a directory solution that combines single sign-on identity and password management, this will be the best option."
"I rate the stability of JumpCloud ten out of ten."
"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."
 

Cons

"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."
"The dashboards for local use could be better."
"To scale up, a new iboss Node Blade Chassis must be purchased."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"The reporting feature needs improvement."
"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."
"Its pricing could be better."
"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"Its documentation can be improved. Its documentation is currently complicated, and it is not good. It needs to be better. Their technical support can also be improved. It is not bad, but it can be better."
"There are multiple features that have issues, although they could be specific to our environment. What we have seen is that whenever a user gets added to the authentication store, the sync between Password Safe and the authentication store, which is generally easy, takes a lot of time. It does not occur immediately."
"If they can create a single platform to create a connector, it would be better than using the RBS server."
"When we deploy BeyondTrust, we have to deploy our own database on a SQL server. It doesn't deploy the database. I wish BeyondTrust packages the whole solution in one and includes the MySQL database so that when you deploy it, it deploys everything for you. BeyondTrust gives you the software, but you are in charge of setting up your own database. It is a single appliance just for the BeyondTrust portion but not the database. Unless that has changed in later releases, you have to set up your own database for BeyondTrust Password Safe. I find that part complex because we then need the expertise and help of the database team to set it up, which also increases the deployment time. If they can deploy the database, it will reduce the deployment time."
"If there was one thing, it would be having the documentation standardized. They should keep the documentation consistent. For example, when BeyondTrust updated one of their admin guides, they left out the information on the discovery account requirements, and then over a period of time, we ended up having to search multiple different documents to put together a string of information for a specific topic, which was problematic. It was minor, but it was problematic. Standardized documentation would be the one thing I would suggest."
"The pricing is not cheap, but it could be better."
"The initial server implementation tasks could be easier to process."
"Named accounts don't work well in this solution. If you use named accounts for your administrative access, the way Smart Rules work is that it takes your SAM account name and matches it to the account name of your privileged ID, which creates limitations on size and how big those names can be because the directory has a 20-character limit."
"Lacks the ability to have various VPN applications."
"A nice feature called patch management with different kinds of licensing is not included in JumpCloud."
"JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android."
"The capability to get alerts would be great when CPU or RAM is high on an endpoint, or when a disk is failing. It would be great to get an alert rather than having to go looking for it."
"They need more straightening of the SSO capabilities."
"There are a few aspects that could be improved. Their API was a little spotty when I last used it, and some of those use cases were around removing systems from our environment."
"The visual tool and interface must be more fine-tuned."
"JumpCloud can improve in its synchronization of identities. More specifically, groups with Office 365. They've been working on it, but it's not where I would necessarily like it to be."
 

Pricing and Cost Advice

"We have not priced the solution recently, but they were competitive with other vendors in the past."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is expensive compared to one of its competitors."
"It is probably in line with other solutions, but I do not deal with the financial side."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"The overall pricing for iboss is very competitive and transparent."
"When you buy Password Safe and perform your initial Discovery, you have all these servers that are added to your assets in BeyondTrust, but you're not using a license until you actually start managing the systems. BeyondTrust's licensing is based on the systems when they're managed, which means when an administrator is able to connect to the server through BeyondTrust with a managed account. There would be a privileged account on the endpoint when the licensing starts. A significant advantage to that is that there are many organizations that want to evaluate their environment prior to automatic management."
"I would rate the pricing a seven out of ten, where one is cheap and ten is expensive."
"It has subscription-based licensing. BeyondTrust is three times less expensive than CyberArk."
"The pricing structure is better than the competitors. It's much cheaper than CyberArk. They do the licensing on the basis of assets, not on the number of users. For CyberArk, they base the licensing on the number of users, and they have an expensive model of pricing. BeyondTrust has a cheaper model."
"The product is quite affordable."
"This solution is not cheap—it's a very expensive solution. Very, very expensive compared to the features and functions that they offer."
"We just pay for Password Safe. Session management is included, but we don't use it. There aren't any additional costs besides the standard licensing fees. We pay for an annual license."
"At the time, BeyondTrust was significantly cheaper than CyberArk. Pricing-wise, if I remember correctly, it goes by assets. The pricing was negotiated for our instances based on the number of assets that we onboard into the system. It is a little different from CyberArk, where the pricing is by users. So, it depends. If you have a lot of assets, it can get very expensive."
"JumpCloud's monthly license costs around $25 for the complete solution."
"The cost was around $5 per user per month."
"I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."
"The cost of the solution is approximately $12 per user. However, the cost depends on what modules you're using. They have an all-in-one package and they do have tiers. For example, the more users you have, the cheaper it ends up being in the end too. I know they've done some changes to the pricing model and I haven't been involved in a lot of the licensing lately. I don't know the exact cost at this time."
"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."
"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."
"We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."
"The solution is pretty expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
9%
Comms Service Provider
6%
Financial Services Firm
24%
Manufacturing Company
9%
Computer Software Company
7%
Government
6%
Comms Service Provider
18%
Computer Software Company
11%
Manufacturing Company
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise6
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise5
Large Enterprise10
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise3
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
What is your experience regarding pricing and costs for BeyondTrust Password Safe?
My experience with BeyondTrust Password Safe's pricing, setup cost, and licensing has been positive, primarily due to...
What needs improvement with BeyondTrust Password Safe?
I have faced stability issues when upgrading BeyondTrust Password Safe solution. The upgrade process can be lengthy c...
What is your primary use case for BeyondTrust Password Safe?
I am working on both BeyondTrust Password Safe and the PRA (Privileged Remote Access). I have three years plus experi...
What do you like most about JumpCloud?
The product enables device management.
What is your experience regarding pricing and costs for JumpCloud?
My experience with pricing, setup cost, and licensing for JumpCloud has been positive; we got a good deal for the set...
What needs improvement with JumpCloud?
We started using JumpCloud Password Manager more than a year ago, and I feel some improvements are needed on this pas...
 

Also Known As

iBoss Cloud Platform
BeyondTrust PowerBroker Password Safe
Resmo
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Aera Energy LLC, Care New England, James Madison University
Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
Find out what your peers are saying about BeyondTrust Password Safe vs. JumpCloud and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.