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Bitdefender GravityZone Extended Detection and Response (XDR) vs VMware Carbon Black Cloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
122
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Bitdefender GravityZone Ext...
Ranking in Endpoint Detection and Response (EDR)
30th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
8
Ranking in other categories
Network Detection and Response (NDR) (13th), Extended Detection and Response (XDR) (26th)
VMware Carbon Black Cloud
Ranking in Endpoint Detection and Response (EDR)
51st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
19
Ranking in other categories
Security Incident Response (3rd)
 

Mindshare comparison

As of November 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.8%, down from 3.8% compared to the previous year. The mindshare of Bitdefender GravityZone Extended Detection and Response (XDR) is 0.9%, up from 0.4% compared to the previous year. The mindshare of VMware Carbon Black Cloud is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.8%
Bitdefender GravityZone Extended Detection and Response (XDR)0.9%
VMware Carbon Black Cloud0.7%
Other94.6%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
reviewer2165952 - PeerSpot reviewer
Company Advisor
Automated protection has reduced our management time and keeps all client environments consistently secure
Reporting in Bitdefender GravityZone Extended Detection and Response (XDR) could be improved. It has some reporting in it, but it's a little cumbersome to work with, so the reporting that is there could be improved. The analytics dashboards of Bitdefender GravityZone Extended Detection and Response (XDR) are quite useful, and they are nice in that we can see an overview very quickly and drill down into specific issues or specific clients. The dashboards are quite good, though it would be nice if we had the same with automated reports. It would be much more useful for us to have that via email or having a report. The only downside that we find is that the product is a little bit slow.
reviewer2771742 - PeerSpot reviewer
Sec consultant at a tech services company with 5,001-10,000 employees
Has supported consistent deployment across departments but needs better OS compatibility and detection performance
I am not really looking for a new solution, actually, I was preparing for an interview and wanted to have a comparison between both tools. I have not worked with any of these products before, but we had a training demonstration yesterday with Dynatrace, and I have investigated the Wiz solution better. In terms of experience, it will be my first time with CDR. I am working with something for EDR, specifically, we have an EDR, it's VMware Carbon Black Cloud. They have a hybrid environment, both on-prem and cloud. I would usually recommend this product for big companies, because it's not cheap, so only big companies would I expect to pay for that. The review rating for VMware Carbon Black Cloud is 6 out of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Based on my experience, I would recommend Cortex XDR by Palo Alto Networks to other people."
"The anti-exploit is impenetrable."
"After deploying Traps, we saw the performance of the network improve by 65 to 70 percent."
"Has great threat detection capabilities."
"The product is very good, it has caught a lot of exploits that most products would not."
"The normal protection was really effective, and we detected situations that if we didn't have Cortex XDR by Palo Alto Networks, it's highly likely that we would have been affected, but it protected the infrastructure."
"On a scale from one to ten, I would rate Cortex XDR by Palo Alto Networks a nine."
"My advice for others looking into using Cortex is that it is very easy to use and very useful for the customer environment, whether it's a public or private one."
"The product is easy to use."
"Bitdefender GravityZone Ultra Plus is highly stable."
"I find Bitdefender GravityZone Ultra Plus to be a pretty good solution for the mid-level market, specifically for organizations with up to two hundred fifty users. I like that it is an averagely priced solution. It also has a straightforward installation that can be completed within three to five minutes. Its technical support is also good enough."
"The threat detection rates are exceptionally good, better than most of the competition."
"We are using Bitdefender GravityZone Ultra Plus for the threat protection and security of our network."
"The solution has best-in-breed technology and scores very highly on efficacy rates."
"The quarantine computer functionality is very good for me."
"The best features in the product, as a reseller, are the integrated SOC; integration with a SOC is one of the advantages."
"The ability to quickly isolate a system from the network, while still being able to perform some forensics and mitigation work remotely, was of great value to us since we had many mobile and distributed systems."
"The market information they gather from the community is really good. Their configuration capabilities are good."
"Carbon Black insures the probability that any ransomware will be stopped before spreading."
"Carbon Black Cb Response excels at providing context to indicators when responding to incidents. It allows responders to understand the entire scope of an incident and quickly contain it to minimize impact and disruption."
"We use it for platform metrics, for all use cases."
"Carbon Black Cb Response significantly reduced time to containment in the environment which enabled the isolation of incidents to single hosts or network segments."
"​The ability to isolate an endpoint with only the host name and a click of a button is a major time saver."
"The most valuable features are its lightweight design, ensuring minimal impact on end-users, and its real-time protection."
 

Cons

"There are some default policies which sometimes affect our applications and cause them to run around. In the hotel industry, we use a different type of data versus Oracle and SQL. By default, there are some policies which stop us from running properly. Because of this, the support level is also not that strong. We have to wait to get a results."
"In an upcoming release, the solution could improve by proving hard disk encryption. If it could support this it would be a complete solution."
"If he is using a smaller company, he can depend on some other tools because Cortex XDR by Palo Alto Networks is a bit expensive."
"It is a complex solution to implement."
"The MAC agent is not as robust feature-wise as the PC version."
"We have found that there are times Cortex XDR by Palo Alto Networks does not detect some of the viruses, we have to use another protection solution called Kaspersky."
"There's room for improvement with Mac device installations, which can be challenging."
"Currently, if you use Palo Alto endpoint protection as the only solution it's very complicated to remove pre-existing threats."
"I would like automatic issue fixing for users without needing to physically open the PC. I'd prefer updates and fixes from the cloud to avoid headaches and save time."
"Adding a feature like Data Loss Prevention would be beneficial."
"Detection and response is a disadvantage that could be improved."
"Some customers would like additional features that aren't available through the current GravityZone platform. Some feedback has been about the deletion of other software not going smoothly during the installation of Bitdefender, particularly the removal of previous software like Sophos."
"The solution seems to be pretty amateur for an EDR solution, and it should be more in sync in terms of features, with solutions such as FireEye and SentinelOne."
"Reporting in Bitdefender GravityZone Extended Detection and Response (XDR) could be improved."
"The solution must improve its management features."
"We are subscribed to FS-ISAC threat indicator, but have been unsuccessful in adding it to our alliance feeds."
"The solution can only handle about 500 bans or blocks."
"I recall we couldn't upgrade because the sensor was not compatible, and the latest VMware Carbon Black Cloud version was not compatible with the latest Red Hat version, so we couldn't actually update since it's a security tool, and it does not allow us to update."
"For a junior engineer, it's confusing."
"They need to improve the batch console. It needs more capabilities. We are limited by the ones it provides..."
"Training and education for both partner and customer, including product marketing need to be improved."
"The threat intelligence feed could use some fine tweaking."
"Technical support for the solution should be improved because there is a scarcity of support teams in the Middle East."
 

Pricing and Cost Advice

"The pricing is a little high. It is per user per year."
"It has a higher cost than other solutions, like CrowdStrike or Microsoft’s EDR tools, but it reduces the cost of our operations because it’s a new generation antivirus tool."
"I don't have any issues with the pricing. We are satisfied with the price."
"Cortex XDR’s pricing is very reasonable."
"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"I did PoCs on products called Cylance and CrowdStrike. Although, I consider these products and they were also good, when it come to cost and budgetary factors, Traps has been proven to be better than the other two products. It is quite cost-effective and delivers all the entire solution which we require."
"Our customers have expressed that the price is high."
"Cortex XDR's pricing is ok."
"Bitdefender GravityZone Ultra Plus is pretty average, meaning it's not cheaper, but it's pretty good. It has average pricing."
"We have purchased licenses for the use of Bitdefender GravityZone Ultra Plus. The price of the solution is reasonable but could be better."
"Pricing for this solution could be made lower."
"You need to pay for the licensing of the product. The pricing is costly."
"The solution is very inexpensive so there is great cost savings to using it."
"We had no issues purchasing through our preferred reseller and were able to get a fair price even when not purchasing direct. Carbon Black Enterprise Response didn’t break the bank, though adding on the matching antivirus and anti-malware components of the Protect product was more than we could afford, even with some discounting. Cb Response is really designed to complement Carbon Black’s Defense product. While Response can be used on its own, coupling with Defense seems like the best strategy if you can afford the price tag."
"VMware Carbon Black Cloud is an expensive solution."
"Purchase Professional Services up front as part of the implementation package, then renew hours annually to ensure you have adequate support for upgrades and enhancements. Overbuy by at least 10% to account for infrastructure growth."
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Comms Service Provider
14%
Construction Company
12%
Outsourcing Company
10%
Manufacturing Company
8%
Comms Service Provider
14%
Outsourcing Company
14%
Construction Company
12%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise21
Large Enterprise57
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise1
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise9
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra Plus?
The pricing and licensing of Bitdefender GravityZone Extended Detection and Response (XDR) is reasonable. We moved fr...
What needs improvement with Bitdefender GravityZone Ultra Plus?
Reporting in Bitdefender GravityZone Extended Detection and Response (XDR) could be improved. It has some reporting i...
What is your primary use case for Bitdefender GravityZone Ultra Plus?
Our customers typically use Bitdefender GravityZone Extended Detection and Response (XDR) primarily as an antivirus s...
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) s...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoin...
What needs improvement with Carbon Black CB Response?
I see room for improvement as I remember some problems on compatibility with some operating systems; I recall we coul...
 

Comparisons

 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
GravityZone Ultra Plus
Carbon Black CB Response
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Archdiocese, Northstar, SeSa, W&W Informatik, Yamaha Motor Europe
ALLETE belk
Find out what your peers are saying about Bitdefender GravityZone Extended Detection and Response (XDR) vs. VMware Carbon Black Cloud and other solutions. Updated: September 2026.
920,929 professionals have used our research since 2012.