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Bizagi vs CA Process Automation comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bizagi
Ranking in Process Automation
11th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
84
Ranking in other categories
Business Process Design (1st), Business Process Management (BPM) (5th), Rapid Application Development Software (17th), Low-Code Development Platforms (14th), No-Code Development Platforms (6th), Process Mining (7th), Business Orchestration and Automation Technologies (17th)
CA Process Automation
Ranking in Process Automation
37th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Process Automation category, the mindshare of Bizagi is 3.3%, down from 5.6% compared to the previous year. The mindshare of CA Process Automation is 1.0%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Mindshare Distribution
ProductMindshare (%)
Bizagi3.3%
CA Process Automation1.0%
Other95.7%
Process Automation
 

Featured Reviews

Micah Rachuonyo - PeerSpot reviewer
Principal Standardization Officer at KEBS
Has helped me create clean and structured process maps with a simple setup experience
I have not explored ways Bizagi can be improved beyond creating maps. If I explore automation and integration with other processes, then I may be able to identify potential areas for improvement. I would appreciate additional features for the free version. Currently, the elements in a process map are limited to activities, decisions, flows, and start/end points. The decision map could be improved to allow more than three options at a decision point.
SJ
Automation Solutions Developer at HCL Technologies
Added value to the delivery of services and the customer experience
We design end-to-end automation solutions for repetitive tasks performed by IT support teams This tool is used in my organization for automating IT infrastructure related incidents or service requests.  Built-in operators available for most integrations. Easy to manage. Attended/unattended…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Bizagi has rich functionalities; compared to other BPMN tools, it has more features."
"The main feature of Bizagi is the speed to which we can automate processes and how we can modify them without a strong impact on the end users."
"Bizagi is a valuable tool for us to model and automate business processes."
"Bizagi is easy to install and use, quite comprehensive, and easy to learn as compared to other solutions, and it is also fully compatible with the BPMN virtual tool."
"I like all of the features. I like that you can simulate the processes and add the time standard."
"The free online Help and E-Learning is very strong."
"I would recommend this solution because it's easy to use and very quick to install."
"The most beneficial features of Bizagi for our business processes are its seamless connectivity between process elements and its ability to automate tasks and perform simulations."
"They were good, they helped us a lot from the beginning, from installation through the whole process, and not just their support, but also their professional services are top notch."
"This tool is used in my organization for automating IT infrastructure related incidents or service requests."
"We took our server provisioning process from about 30 days to about 4 days on the first iteration of implementation."
"The value lies in just being able to automate things such that there's less human interaction and, therefore, more consistency in our automations."
"PAM has the ability to integrate and build solutions that work well in CA's suite of service management products and those that are outside of service management."
"CA Process Automation manager is a very powerful production tool."
"It’s a great product, extremely versatile but takes a certain skillset to use and implementation of automation can be time consuming when done properly."
"It has provided ROI by auto-resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."
 

Cons

"It should provide the ability to create a simple application. It can be used for database modeling diagrams and forms, but it should also support CRUD, that is, create, read, update and delete."
"The performance could use improvement. We couldn't connect the processes to on one file. The performance is an issue for us."
"The solution is a bit heavy on resources and has slowed down my computer."
"The technical support could be better as it sometimes takes them too long to get back to us."
"One thing that I don't like very much is related to integration: we have to develop some connectors... I would need a connector that connects to a REST service and that uses client ID in secret... They provide the means to develop a connector and use it, but they should implement this because REST services are among the most used protocols for web services."
"Also, the tool sometimes feels not so mature when we find random deploy errors from testing to production environment."
"Can be difficult for new users."
"Bizagi could be improved by more automation and machine learning."
"The solution engine is in Java. Regardless of developments, the solution will always be limited to what Java offers."
"A lot of times they don't get resolved, but I'm okay with those kind of responses sometimes."
"Although it's drag-and-drop, there's a little bit of a learning curve to use it correctly."
"CA offers minimal public information pertaining to the performance drain the usage of some objects and operators introduce to processing."
"It needs auto-triggering of workflows based on machine learning (ML) and artificial intelligence (AI)."
"It’s very complex, which is one of the disadvantages."
"Every so often the service needs to be restarted otherwise it runs slower and slower. I think this may be due to a memory leak."
"Make some of the features more open source that way developers can have more flexibility."
 

Pricing and Cost Advice

"This is a free solution."
"It is on par with other BPM tools, but not as expensive as Pega nor Appian."
"The modeling part of the software is free. Most of the time, it is used for this purpose."
"We didn't use the licensed versions where you could exactly go into automatization. However, we looked at the pricing in the beginning, and the only thing that I remember is that it was too expensive for the things we were using because our clients would also have to license the product. One client said that it was too expensive for the benefit they get out of it."
"It has a very high price. Many clients complain about the price for maintaining the application on Bizagi."
"Its price is reasonable."
"This solution would be expensive for a company that has a lot of users."
"For the prices, we didn't try a negotiations about licensing or pricing, but if i can say a word about this, I find Bizagi prices to be well thought out."
"It has provided ROI by auto resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."
"There are a lot of automation savings from any process which is repeatable."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
11%
Government
9%
Computer Software Company
8%
Outsourcing Company
19%
Construction Company
16%
Financial Services Firm
13%
Manufacturing Company
13%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise16
Large Enterprise36
By reviewers
Company SizeCount
Small Business2
Large Enterprise10
 

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What is your experience regarding pricing and costs for Bizagi?
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of the other tools.
What needs improvement with Bizagi?
I have not explored ways Bizagi can be improved beyond creating maps. If I explore automation and integration with other processes, then I may be able to identify potential areas for improvement. I...
Ask a question
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Also Known As

No data available
CA IT Process Automation Manager
 

Interactive Demo

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Overview

 

Sample Customers

400+ enterprise customers globally, including DHL, Unilever, Caterpillar, Old Mutual.
Unum, HCL Technologies, Logicalis
Find out what your peers are saying about Bizagi vs. CA Process Automation and other solutions. Updated: September 2026.
913,654 professionals have used our research since 2012.