Blue Prism Cloud vs IBM Datacap comparison

Why PeerSpot?

SS&C Blue Prism and IBM are both solutions in the Robotic Process Automation (RPA) category. Additionally, 97% of SS&C Blue Prism users are willing to recommend the solution, compared to 89% of IBM users who would recommend it.

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Executive Summary

We performed a comparison between Blue Prism Cloud and IBM Datacap based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA).

To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: August 2026).

Buyer's Guide

Robotic Process Automation (RPA)

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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AyanBanerjee

Cloud & AI Architect at a tech vendor with 10,001+ employees

Automation and AI integration enhance performance and user experience

The improvements or enhancements I would like to see in Blue Prism Cloud revolve around further developing server-client architecture, focusing on centralized control for remote agents. I believe more capabilities in that area could be beneficial. At the moment, I don't recall any specific features or functionalities missing from Blue Prism Cloud that come to mind. In terms of complexity, I find that Blue Prism Cloud is somewhat straightforward to use. Flexibility-wise, it engages well with Microsoft-based technologies. However, there are challenges with OCR capabilities that remain an issue. While there are readily available features that work well, the effectiveness does depend significantly on the type of use case I am implementing.

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DeekshithShetty

Software Development Senior Specialist at a tech vendor with 10,001+ employees

High-accuracy document processing with easy integration and good image enhancement

The OCR extractions are very good, almost 100% accurate now. The integration with other tools is very easy, with inbuilt actions to configure and directly export to multiple depositories. It is also good at image enhancement, including the removal of lines, which is helpful in processing and automation and ensures very little user intervention, thus saving time.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"No other competitor has this email trigger, so it saves a lot of time if you automate the process. We don't need to fix a time for a task to run. It gives the feature of on demand execution for any task. Whenever a user wants, it can send a mail and get the task done as soon as possible."

"Automated data processing is the most valuable feature of Automation Anywhere."

"The standout qualities of Automation Anywhere were the ease of automation and that it is an intuitive tool. After a simple walkthrough, a couple of hours or two, you would be able to hit the ground running."

"We have seen increased productivity, because what used to take about two days to finish with laymen doing computer work, a bot can finish within a seven to eight hour time frame, meaning we are removing a lot of man-hours."

"I like the OCR feature, where we can capture information from PDFs."

"RPA is a feature that really helped eliminate errors during the execution of structured business processes."

"On average, the return that I've seen is about three dollars for every dollar spent on RPA."

"The product is easy to use. It is a good tool for developers and business users."

More Automation Anywhere pros

"With Blue Prism, I like the feature that you build, I don't know the exact name now, but blocks or standards can be reduced later. You configure, for example, the CRM system, and you create a standardized manner of inputting data into the CRM system that you can reuse later. I'm not sure what that's called, but I enjoy it whether it's a feature or not."

"This solution is pretty stable, and some of our clients have automated complex processes and it works well."

"Blue Prism Cloud is an easy to access and user-friendly solution."

"It is an easily scalable solution."

"The most valuable feature is the speed at which we are able to implement solutions that can interact through the user interface in the same way that a human being would."

"The platform is user-friendly and easy to learn in a low-code environment."

"The ease of building automation and the development environment"

"The solution is very complete. It's a good solution, for the kind of features that they offer."

More Blue Prism Cloud pros

"I like Datacap's integration with FileNet because financial companies use that export. The second part is web services integration, which is effortless to implement."

"The solution offers many features that are beneficial for customers."

"I can have all scanners accessible from my end."

"The OCR extractions are very good, almost 100% accurate now."

"It is the best solution for scanning purposes."

"It's resiliency, with multiple ways of identifying what you are looking for and multiple export formats, and it's a platform, not a configured application, so you can do what you want with it."

"It's a stable product; we've seen other capture products on the market and our view of Datacap is that it's best-of-breed."

"It is highly extensible, which we found to be most valuable. It is a very extensible solution because it is based on configurable rule sets. We were able to amend and adjust the solution and very easily add custom code and custom components. It does require some programming experience, but we found that not to be an issue. We liked its extensibility."

More IBM Datacap pros

Cons

"Though IQ Bot is the most powerful and effective cognitive OCR platform for data extraction in the market, still, there is a lot of scope for improvement as there are a lot of non-standard documents which do not give a high straight-through processing rate and accuracy."

"Vertical connecting lines would be appropriate within the code, and a collapse/expand feature for code blocks would be ideal."

"There was a time when I would have rated it at around fifty-fifty percent, but now Automation Anywhere uses AI for customer support."

"Commands in Excel, Outlook, and Word automation are very limited and hence facing difficulties automating complex requirements for the above applications with V11 version."

"We looked at the Bot Store initially and didn't find much."

"We have observed that AA gets locked sometimes."

"Having fewer connection instances would make it more secure, more simple to troubleshoot, and possibly more flexible with the type of applications in use."

"Also, we're seemingly plagued with certain technological issues or bugs."

More Automation Anywhere cons

"If Blue Prism could integrate into Azure SQL because it's essentially an on-prem code, on infrastructure as a service. So, Blue Prism has moved the infrastructure into the cloud, but they haven't necessarily moved the application into cloud-native."

"I believe they need to become more competitive within the market in order to maintain their market share. We were essentially a Blue Prism shop and sold Blue Prism, but because of the price point, many clients are now looking at competitors."

"Blue Prism Cloud's pricing needs to be improved because it is a little bit more costly than other automation tools like UIPath."

"The vendor does not make their pricing clear when you are searching for it, which is something that needs to be improved."

"The solution is unable to read some UI components in legacy systems."

"I do not like the web-based support model they have."

"The tool’s customer support should improve. There were instances where I tried to call them up and was put on hold. However, they do revert back through emails once a ticket has been issued. They should be quick with their responses on calls."

"Improvement should be per customer requirements."

More Blue Prism Cloud cons

"Speed of OCR is one issue. It's a challenge because we have customers that have millions and millions of pages that they want this solution to crank through. In order to do that you have to have a large infrastructure in place, and that directly impacts licensing based on the core count."

"Third-party integration is slow especially through API calls because if you want to integrate between Datacap and BPM, it can only be done in that direction (and not BPM to Datacap)."

"I would like better ease of use and more support options."

"The technical support is horrible. They have downsized the support teams too much. They've outsourced some of them along with some of the development, and they're just stretched too thin."

"They have to stop focusing on new development and stabilize the latest release. It is not stable."

"Third-party integration could be improved; it's very slow."

"Its weaknesses are primarily tied to the lack of available resources and expertise in the market to effectively support and provide solutions and services to each customer for seamless implementation."

"I would like to see integration of Watson AI technology into Datacap."

More IBM Datacap cons

Pricing and Cost Advice

"I don't know exactly what the pricing schemes are for the product as this type of negotiation is not my responsibility, but I think the basic pricing comes to $15,000."

"The initial setup and licensing fees are high, and although it saves costs in the long run, reaching the break-even point can take at least six months."

"UiPath is exceptionally more expensive than Automation Anywhere. UiPath is far ahead of its competition, but in terms of finances, Automation Anywhere offers better value and is more effective for organizations seeking cost-effective solutions."

"I am using that Automation Anywhere Master Certification for version 11. Recently, this has been updated in Automation Anywhere University. Until this month, it's free to use. There are no charges. That's why I would like to complete it this month."

"Pricing is too high for small-scale groups. The Control Room yearly fee is high, making it difficult to break even."

"If we count the integrations that we have done with Appian, which is where a lot of our savings is from, we are well over a million dollars in savings. This is from only doing development for about a year and a half."

"The price of this product is good."

"Including the AWS setup and everything per license, it costs us around $10,000 on an annual basis. I believe that is pretty reasonable considering the teams that we have."

More Automation Anywhere pricing and cost advice

"Blue Prism Cloud's cost is very high."

"Blue Prism Cloud’s pricing is fine for commercial usage."

"The licensing of the solution is on a subscription-based model and costs around 4,999 for one bot's license. If someone wants to increase the number of bots you want from Blue Prism, then they provide a discount."

"When compared with UiPath, I believe it will be difficult for Blue Prism to maintain its market share."

"Annual licensing costs were somewhere between $5,000 - $10,000 for the development tool. For the control tower, I think fees were about $50,000 annually."

"This solution comes at a medium to high price point. They need to work on their pricing to enable smaller enterprises to get the benefit of using the product."

"Though I don't have many details, I think Blue Prism Cloud is an expensive product compared to the other tools in the market since you need to pay for resources like machines."

"The default configuration does not include large-scale log injection, but if you require, such integration, it may incur additional costs per gigabyte. I don't have the exact pricing information for log injection, but it is possible that it varies depending on the volume of data. While there may be a basic service included, additional features might come at an extra cost. When working with cloud environments like VMs, calculating costs involves considering factors such as usage duration, network traffic, inbound and outbound data transfer, as well as network access control. The pricing structure for cloud coverage solutions follows a similar pattern, although specific pricing details would need to be obtained separately."

More Blue Prism Cloud pricing and cost advice

"Pricing needs to stay competitive."

"We were using the User Value Unit licensing, which means we get charged per active user of the system, and if I'm not mistaken, we also had it for the rule runner service. They had a PVU license model, which is a processor value unit. For each process that we have in our system, we pay a certain amount of money. We found the pricing to be quite steep. It was really an expensive solution in comparison to Kofax, which had a different licensing model and was actually cheaper overall because they charge per page and not per user and per process."

"If you want IBM Datacap on cloud, which is a service run by IBM, the price can be quite expensive, but if you want to just purchase the licenses and own those yourself, then the price is very competitive."

"This solution offers seamless integration with other enterprise products, which is my area of responsibility, focusing on government sector projects. Larger enterprise projects don't pose problems. It might be suitable for small businesses as well."

"In Egypt, we have exchange rates that change year to year, and currently, we're facing an increase in the exchange rate between our Egyptian pound and the dollar. Since we have been using IBM DataCap two years ago we had a good price, it was not expensive. However, I cannot say now if it is expensive or not because of the exchange rate. Additionally, I don't have the data of other competitors and I don't know the prices."

"It is an expensive solution."

"IBM could offer more competitive pricing. This would allow them to attain more users. Some of our clients are considering moving to a different solution called Encapture which is similar but offers more competitive pricing."

"You save a lot of time and money, but the benefit is you have people who are able to run the systems, check to see if there are any errors at all, and there are a lot less errors than a human system."

More IBM Datacap pricing and cost advice

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Top Industries

By visitors reading reviews

Outsourcing Company

15%

Financial Services Firm

12%

Manufacturing Company

10%

Comms Service Provider

10%

Construction Company

13%

Manufacturing Company

Marketing Services Firm

Outsourcing Company

Financial Services Firm

14%

Manufacturing Company

11%

Outsourcing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	161
Midsize Enterprise	82
Large Enterprise	560

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	7
Large Enterprise	22

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	4
Large Enterprise	12

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

See all answers

What is your experience regarding pricing and costs for Blue Prism Cloud?

Concerning pricing, it's moderate now, but when it comes to the cloud, it is a bit expensive.

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What needs improvement with Blue Prism Cloud?

The area for improvement in Blue Prism Cloud is the support component. Whenever I reach out to the Blue Prism communi...

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What is your primary use case for Blue Prism Cloud?

My use case for Blue Prism Cloud is for automation.

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What is your experience regarding pricing and costs for IBM Datacap?

Pricing is in the mid-range but could be more affordable, rated at four point five.

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What needs improvement with IBM Datacap?

IBM needs to improve on scanning and reading accuracy for unstructured documents. Additionally, an important missing ...

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What is your primary use case for IBM Datacap?

I primarily use IBM Datacap ( /products/ibm-datacap-reviews ) for data capture and scanning documents with OCR. Speci...

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Comparisons

UiPath Platform vs Automation Anywhere

Compared 11% of the time

Blue Prism vs Automation Anywhere

Compared 6% of the time

Microsoft Power Automate vs Automation Anywhere

Compared 5% of the time

AutomationEdge vs Automation Anywhere

Compared 3% of the time

Appian vs Automation Anywhere

Compared 2% of the time

More Automation Anywhere Competitors

UiPath Platform vs Blue Prism Cloud

Compared 14% of the time

Blue Prism vs Blue Prism Cloud

Compared 5% of the time

Nintex RPA vs Blue Prism Cloud

Compared 5% of the time

Fortra's Automate vs Blue Prism Cloud

Compared 4% of the time

Microsoft Power Automate vs Blue Prism Cloud

Compared 4% of the time

More Blue Prism Cloud Competitors

ABBYY Vantage vs IBM Datacap

Compared 17% of the time

Tungsten TotalAgility vs IBM Datacap

Compared 11% of the time

OpenText Capture vs IBM Datacap

Compared 9% of the time

HyperScience vs IBM Datacap

Compared 6% of the time

Hyland OnBase vs IBM Datacap

Compared 3% of the time

More IBM Datacap Competitors

Product Reports

Buyer's Guide

Automation Anywhere

September 2026

Download Automation Anywhere product report

Buyer's Guide

Blue Prism Cloud

September 2026

Download Blue Prism Cloud product report

Buyer's Guide

IBM Datacap

September 2026

Download IBM Datacap product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

Blue Prism Thoughtonomy Virtual Workforce, Blue Prism Virtual Workforce, Thoughtonomy Virtual Workforce

Datacap

Interactive Demo

Automation Anywhere

Demo not available

SS&C Blue Prism

Demo not available

IBM

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

Blue Prism Cloud offers robust automation capabilities for backend office operations with a user-friendly, no-code interface, enhancing security and cloud integration for organizational efficiency.

Blue Prism Cloud, a comprehensive automation platform, provides efficient process automation, leveraging features like Object Studio and flow design for ease of use and reusability. Non-programmers benefit from its intuitive interface, allowing for quick project turnaround with low-code development. Key features include seamless integration with cloud technologies and advanced AI functionalities, strengthening the automation of tasks. It's designed to enhance control and efficiency by enabling unattended automation, supported by solid security measures such as CyberArk. The platform's dashboard and analytics tools assist businesses in monitoring and management, making it a reliable choice for enhancing operations.

What are Blue Prism Cloud's features?

Process Automation: Automates backend processes with ease.
Object Studio: Facilitates flow design for streamlined automation.
No-Code Interface: Accessible to non-programmers for rapid deployment.
Security: Integrates with CyberArk for robust protection.
Advanced AI: Enhances automation with intelligent features.
Analytics: Offers tools for effective monitoring and management.

What benefits should users consider?

Speed in Execution: Reduces project turnaround time.
Customizability: Adapts to specific business needs.
Integration: Seamless with cloud platforms and applications.
Reliability: Ensures consistent operational performance.
User Engagement: Intuitive tools enhance user interaction.
Support Responsiveness: Access to timely and effective support.

In industries like finance, healthcare, and telecommunications, Blue Prism Cloud transforms operations by automating tasks such as test evaluation, process automation, and data integration across applications. Organizations automate accounting, CRM, and reporting functions while leveraging AI for document processing. The platform supports unattended automation, enabling businesses to craft tailored infrastructures to fulfill precise client needs.

SS&C Blue Prism

IBM Datacap offers advanced OCR capabilities, auto-indexing, and integration with FileNet and web services to efficiently manage structured and unstructured data. It supports machine learning, low-code development, and streamlined workflows for improved operational efficiency.

IBM Datacap captures and processes different data types, providing extensibility and scalability for organizations aiming to enhance their document management processes. It integrates seamlessly with IBM FileNet and other platforms, while offering features like fingerprint recognition and image enhancement. Users benefit from reduced manual tasks and errors through its automated workflows. However, challenges include recognition accuracy improvements, faster scanning, and a shift towards cloud infrastructure. Third-party integrations and support services need enhancement, while increasing customization and support for the Arabic language remains essential. Enhancements in reporting, automation, and AI integration are priority improvement areas.

What features make IBM Datacap stand out?

OCR Capability: Robust text recognition for data extraction.
Auto-Indexing: Efficient categorization and data management.
Seamless Integration: Compatible with FileNet and web services.
Machine Learning: Supports intelligent data processing.
Low-Code Development: Simplifies adding custom features.

What benefits do users see with IBM Datacap?

Efficiency: Reduces manual tasks and errors.
Scalability: Adapts to organizational growth.
Extensibility: Easy to expand and customize features.
Streamlined Workflows: Facilitates smooth operations.

IBM Datacap supports industries such as insurance, banking, government services, and trade finance by digitizing and automating document capture processes. By integrating OCR-based data extraction and cloud services, organizations enhance efficiency and data management across various applications.

IBM

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Cabot Credit Management, Hovis, Utilita

Turkcell, PowerSouth Energy Cooperative, Central Nacional Unimed, Conqord Oil

Buyer's Guide

Robotic Process Automation (RPA)

August 2026

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