Blue Prism Cloud vs OpenText Robotic Process Automation comparison

Why PeerSpot?

SS&C Blue Prism and OpenText are both solutions in the Robotic Process Automation (RPA) category. SS&C Blue Prism is ranked #9 with an average rating of 7.5, while OpenText is ranked #44. SS&C Blue Prism holds a 1.9% mindshare in RPA, compared to OpenText’s 0.9% mindshare. Additionally, 97% of SS&C Blue Prism users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

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Executive Summary

We performed a comparison between Blue Prism Cloud and OpenText Robotic Process Automation based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Automation Anywhere, Fortra and others in Robotic Process Automation (RPA).

To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: October 2026).

Buyer's Guide

Robotic Process Automation (RPA)

October 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Mindshare comparison

As of November 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 4.9%, down from 8.9% compared to the previous year. The mindshare of Blue Prism Cloud is 1.9%, up from 1.5% compared to the previous year. The mindshare of OpenText Robotic Process Automation is 0.9%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Mindshare Distribution
Product	Mindshare (%)
Automation Anywhere	4.9%
Blue Prism Cloud	1.9%
OpenText Robotic Process Automation	0.9%
Other	92.3%

Robotic Process Automation (RPA)

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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AyanBanerjee

Cloud & AI Architect at a tech vendor with 10,001+ employees

Automation and AI integration enhance performance and user experience

The improvements or enhancements I would like to see in Blue Prism Cloud revolve around further developing server-client architecture, focusing on centralized control for remote agents. I believe more capabilities in that area could be beneficial. At the moment, I don't recall any specific features or functionalities missing from Blue Prism Cloud that come to mind. In terms of complexity, I find that Blue Prism Cloud is somewhat straightforward to use. Flexibility-wise, it engages well with Microsoft-based technologies. However, there are challenges with OCR capabilities that remain an issue. While there are readily available features that work well, the effectiveness does depend significantly on the type of use case I am implementing.

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Hugo Almeida

Head of IT Automation at a tech services company with 11-50 employees

It lets us automate almost anything and is very easy to work with

It currently supports only on-premises deployments. They can include support for cloud deployments. It should provide us the ability to choose a robot for executing a workflow. We want to control which robot executes a certain workflow. Right now, it automatically chooses the robot that is going to execute our workflow. It should also provide the ability to get filters on the outputs of the steps. We have each workflow as a step, and each step has some output. We would like to have the functionality to execute some script or some logic on these outputs to format the tests directly on the variables.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Easy to access: Without the need to download and install software on a local machine, we can access the RPA application from virtually anywhere."

"We do plenty of manual processing every day. This is repetitive work where an employee will come and do the same task. The tool helps us to avoid those repetitive tasks and save dollars."

"The bot creation process is simple and useful. Whatever you need to do, it is there. If there is something else, there are the MetaBot functions."

"With Automation Anywhere, our clients can get their work done fast and in an automated manner."

"Since we can register multiple bot runners in one control room, and we can easily monitor and re-run bots when necessary, it is convenient for me."

"Excel automation is one of the best features in Automation Anywhere. If we have to work with multiple excel sheets with lots of rows and columns, it gets really difficult to keep track of this is done manually. But Automation Anywhere makes it really simple and error-free."

"We are able to sell it very easily compared to its competitors. Another piece is the stability part. The third piece is something which is the customer experience: The ease to work with it. The Automation Anywhere, as a partner, is very easy to work with. They are there when you need them, whether you are in the initial journey of automation, you are figuring out what is the right opportunity, or whether you are in the journey of deploying the bot or support. They are there with you at each of those stages."

"The training and resources for this tool are very good, they are so simple that anyone can easily learn it, and one of the tool values is its ease of use."

More Automation Anywhere pros

"It automates our accounts payable process, requiring no human interaction and saving us a hundred percent of the time."

"This is a very stable solution and it does not require too much knowledge on programming because it has a bunch of native features that work consistently."

"Once it does the monitor, it collects the respective data and creates an output that is required for reconfiguration."

"This product is quite scalable."

"The solution works well overall."

"Decipher has been a valuable feature that many of our clients use to extract information from documents."

"The most valuable feature of a non-programmer is diagrams. Someone from an IT background can find it easier to start automation."

"The technical support team of Blue Prism Cloud is very good...I rate the support a ten out of ten."

More Blue Prism Cloud pros

"It lets us automate almost anything, even with the legacy tools."

"It lets us automate almost anything, even with the legacy tools. It is very easy for us now to automate with legacy tools, which used to be difficult earlier. We work with a lot of other automation tools from Micro Focus, such as Operation Orchestration, but these tools can only connect to the API. So, there was a gap when we wanted to automate older and legacy tools that didn't have any API to connect to. We can now also automate without any changes in the customer environment. We don't need to change anything in the way that the customer environment works."

Cons

"The version that we are using has been difficult for us to code."

"Version 11 is a bit heavy. At times, it takes a toll on the computing resources. It consumes a lot for computing power. We have seen multiple instances where computers or the client has crashed because of this particular problem. Automation Anywhere can improve this a lot."

"We have a challenge in our front office automation where capturing details from a table within a table does not happen in the existing AA Enterprise client version 11.3.4. The AA team tries various methods like using an Excel spreadsheet to capture the tables."

"Automation Anywhere is not fully compatible with browsers other than Internet Explorer while working with web extraction."

"I hope that Automation Anywhere can further optimize its bots to help automate tasks with Microsoft Word documents and Microsoft PowerPoint documents because, in most organizations, there is a lot of reporting required."

"Migration is probably our biggest challenge. When we were trying to do the migration to the new version, it was a little bit painful. We didn't have that many bots, and I can't imagine the level of effort that some of the bigger customers have to put in for that. The product is stable, but moving from one release to the other was the issue."

"Sometimes, the bot struggles to initiate on the cloud, even when everything appears in place. This issue occasionally requires uninstalling and reinstalling a component on my PC, although I cannot recall the specific component involved."

"An additional feature we would like to see is the inclusion of a particular kind of scripting in the development environment itself."

More Automation Anywhere cons

"The pricing of the solution could be improved. It's a bit expensive right now. They should work to make it more competitive."

"The vendor does not make their pricing clear when you are searching for it, which is something that needs to be improved."

"Blue Prism might consider adding package options to allow users to come onboard in different ways that meet their needs rather than buying in to the whole package."

"Blue Prism Cloud needs to improve support, though documentation is available online. It is not detailed, which does not help."

"The solution needs to simplify the user interface. It could be much better and much more appealing."

"I wouldn't call Blue Prism user-friendly. It's one of its downfalls."

"I personally would like the solution to be supporting more languages."

"Blue Prism Cloud's pricing needs to be improved because it is a little bit more costly than other automation tools like UIPath."

More Blue Prism Cloud cons

"It currently supports only on-premises deployments. They can include support for cloud deployments. It should provide us the ability to choose a robot for executing a workflow. We want to control which robot executes a certain workflow. Right now, it automatically chooses the robot that is going to execute our workflow. It should also provide the ability to get filters on the outputs of the steps. We have each workflow as a step, and each step has some output. We would like to have the functionality to execute some script or some logic on these outputs to format the tests directly on the variables."

"It currently supports only on-premises deployments. They can include support for cloud deployments."

Pricing and Cost Advice

"Pricing is a bit high when compared to other available tools; however, the tool is worth the cost."

"We would like to use Citrix going forward. We use Bot Runners to scale up, and it gets to be expensive. Using Citrix, it can mitigate costs."

"We generally follow the Gain-Sharing Pricing model, which enables the customer to start getting the RPA benefits right from day one of their implementation."

"It is not too expensive, but there are many tools available in the market that can provide the same functionality at a cheaper price."

"We have reduced our headcount, approximately 200 to 300 employees, by eliminating manual, repetitive work. It provides profit to the business."

"The pricing and licensing are definitely moderate to costly but easily recoverable by achieving ROI quickly."

"The solution itself is free unless we want to add the support option but we have to pay for the bots we use."

"Our annual licensing costs are about $500,000."

More Automation Anywhere pricing and cost advice

"This solution comes at a medium to high price point. They need to work on their pricing to enable smaller enterprises to get the benefit of using the product."

"We found the pricing reasonable, and it aligned with our budgetary requirements."

"The pricing is fine."

"We pay about $15,000 per quarter in licensing costs. We don't have to pay for any other extra costs. There isn't, for example, an extra cost for technical support. We just pay the licensing."

"Blue Prism Cloud’s pricing is fine for commercial usage."

"Pricing can be negotiated in situations where there will be heavy usage."

"When compared with UiPath, I believe it will be difficult for Blue Prism to maintain its market share."

"I would rate the pricing a five out of ten, with one being cheap and ten being expensive."

More Blue Prism Cloud pricing and cost advice

"The pricing model is very straightforward. You can have a one-year or three-year subscription. You pay for each robot that you want to use simultaneously. If you want, you can install 50 robots and get 50 licenses. If you want to use only one robot at a time, you just need one license. For each license, you pay around 10% or 15% to support. You pay for the license, and you pay a small percentage of the cost of the license for support. This is their licensing model, which is very easy to understand."

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Top Industries

By visitors reading reviews

Outsourcing Company

14%

Comms Service Provider

12%

Financial Services Firm

11%

Manufacturing Company

11%

Construction Company

13%

Marketing Services Firm

Manufacturing Company

Outsourcing Company

Construction Company

13%

Comms Service Provider

13%

Government

10%

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	162
Midsize Enterprise	86
Large Enterprise	565

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	7
Large Enterprise	22

No data available

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

See all answers

How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

See all answers

What is your experience regarding pricing and costs for Blue Prism Cloud?

Concerning pricing, it's moderate now, but when it comes to the cloud, it is a bit expensive.

See all answers

What needs improvement with Blue Prism Cloud?

The area for improvement in Blue Prism Cloud is the support component. Whenever I reach out to the Blue Prism communi...

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What is your primary use case for Blue Prism Cloud?

My use case for Blue Prism Cloud is for automation.

See all answers

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Comparisons

UiPath Platform vs Automation Anywhere

Compared 10% of the time

Blue Prism vs Automation Anywhere

Compared 5% of the time

Microsoft Power Automate vs Automation Anywhere

Compared 4% of the time

AutomationEdge vs Automation Anywhere

Compared 3% of the time

Appian vs Automation Anywhere

Compared 2% of the time

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UiPath Platform vs Blue Prism Cloud

Compared 17% of the time

Blue Prism vs Blue Prism Cloud

Compared 5% of the time

Nintex RPA vs Blue Prism Cloud

Compared 4% of the time

Fortra's Automate vs Blue Prism Cloud

Compared 4% of the time

Microsoft Power Automate vs Blue Prism Cloud

Compared 4% of the time

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UiPath Platform vs OpenText Robotic Process Automation

Compared 17% of the time

Blue Prism vs OpenText Robotic Process Automation

Compared 16% of the time

Jacada Intelligent Agent Engagement vs OpenText Robotic Process Automation

Compared 6% of the time

epiplex Automation Studio vs OpenText Robotic Process Automation

Compared 6% of the time

Fortra's Automate vs OpenText Robotic Process Automation

Compared 3% of the time

More OpenText Robotic Process Automation Competitors

Product Reports

Buyer's Guide

Automation Anywhere

October 2026

Download Automation Anywhere product report

Buyer's Guide

Blue Prism Cloud

October 2026

Download Blue Prism Cloud product report

Buyer's Guide

Robotic Process Automation (RPA)

October 2026

OpenText Robotic Process Automation report

Download OpenText Robotic Process Automation product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

Blue Prism Thoughtonomy Virtual Workforce, Blue Prism Virtual Workforce, Thoughtonomy Virtual Workforce

Micro Focus Robotic Process Automation, Micro Focus RPA

Interactive Demo

Automation Anywhere

Demo not available

SS&C Blue Prism

Demo not available

OpenText

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

Blue Prism Cloud offers robust automation capabilities for backend office operations with a user-friendly, no-code interface, enhancing security and cloud integration for organizational efficiency.

Blue Prism Cloud, a comprehensive automation platform, provides efficient process automation, leveraging features like Object Studio and flow design for ease of use and reusability. Non-programmers benefit from its intuitive interface, allowing for quick project turnaround with low-code development. Key features include seamless integration with cloud technologies and advanced AI functionalities, strengthening the automation of tasks. It's designed to enhance control and efficiency by enabling unattended automation, supported by solid security measures such as CyberArk. The platform's dashboard and analytics tools assist businesses in monitoring and management, making it a reliable choice for enhancing operations.

What are Blue Prism Cloud's features?

Process Automation: Automates backend processes with ease.
Object Studio: Facilitates flow design for streamlined automation.
No-Code Interface: Accessible to non-programmers for rapid deployment.
Security: Integrates with CyberArk for robust protection.
Advanced AI: Enhances automation with intelligent features.
Analytics: Offers tools for effective monitoring and management.

What benefits should users consider?

Speed in Execution: Reduces project turnaround time.
Customizability: Adapts to specific business needs.
Integration: Seamless with cloud platforms and applications.
Reliability: Ensures consistent operational performance.
User Engagement: Intuitive tools enhance user interaction.
Support Responsiveness: Access to timely and effective support.

In industries like finance, healthcare, and telecommunications, Blue Prism Cloud transforms operations by automating tasks such as test evaluation, process automation, and data integration across applications. Organizations automate accounting, CRM, and reporting functions while leveraging AI for document processing. The platform supports unattended automation, enabling businesses to craft tailored infrastructures to fulfill precise client needs.

SS&C Blue Prism

OpenText Robotic Process Automation offers a streamlined solution for automating repetitive tasks, enhancing efficiency across enterprises. It simplifies workflow automation, freeing resources for more strategic objectives while ensuring high accuracy and compliance.

OpenText Robotic Process Automation is designed to optimize business processes through intelligent automation. Leveraging cutting-edge technology, it provides organizations with the capability to automate routine tasks efficiently, reducing manual effort and minimizing errors. It stands out for its ability to seamlessly integrate with existing systems, offering a scalable and robust platform for enterprise-wide automation. Users find it particularly useful in streamlining operations and boosting productivity, enabling teams to focus on high-value activities. Its simple deployment and customization capabilities further enhance its appeal.

What are the key features of OpenText Robotic Process Automation?

Seamless Integration: Easily integrates with existing systems to enhance workflow efficiency.
Scalability: Adaptable to changing business demands, suitable for enterprises of all sizes.
High Accuracy: Minimizes errors in automated processes, maintaining compliance and data integrity.
Customizable Automation: Offers tailored automation workflows to meet specific business needs.

What benefits and ROI indicators should firms watch for in reviews?

Increased Efficiency: Streamlines operations leading to significant time savings.
Cost Reduction: Lowers operational costs by reducing manual labor needs.
Enhanced Productivity: Frees up valuable resources for strategic initiatives.
Improved Compliance: Ensures consistent adherence to compliance standards.

OpenText Robotic Process Automation sees extensive implementation across industries such as finance and healthcare, where accuracy and compliance are critical. By automating transactions and claims processing, it reduces transaction times and lessens error rates, proving valuable in environments requiring precision and speed.

OpenText

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Cabot Credit Management, Hovis, Utilita

Information Not Available

Buyer's Guide

Robotic Process Automation (RPA)

October 2026

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