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BMC Helix Automation Console vs Kandji comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Qualys TotalCloud
Sponsored
Ranking in Vulnerability Management
11th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
46
Ranking in other categories
Container Security (11th), Cloud Workload Protection Platforms (CWPP) (8th), Cloud Security Posture Management (CSPM) (8th), SaaS Security Posture Management (SSPM) (2nd), Cloud-Native Application Protection Platforms (CNAPP) (7th)
BMC Helix Automation Console
Ranking in Vulnerability Management
55th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Kandji
Ranking in Vulnerability Management
22nd
Average Rating
8.8
Reviews Sentiment
6.6
Number of Reviews
19
Ranking in other categories
Mobile Device Management (MDM) (3rd), Enterprise Mobility Management (EMM) (3rd), Endpoint Detection and Response (EDR) (12th)
 

Mindshare comparison

As of September 2026, in the Vulnerability Management category, the mindshare of Qualys TotalCloud is 1.2%, up from 1.0% compared to the previous year. The mindshare of BMC Helix Automation Console is 1.0%, up from 0.2% compared to the previous year. The mindshare of Kandji is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management Mindshare Distribution
ProductMindshare (%)
Qualys TotalCloud1.2%
Kandji0.4%
BMC Helix Automation Console1.0%
Other97.4%
Vulnerability Management
 

Featured Reviews

reviewer2859021 - PeerSpot reviewer
Sr Security Engineer at a tech vendor with 5,001-10,000 employees
Risk-based triage has transformed container security and now prioritizes high-impact threats
The best features Qualys TotalCloud offers currently include managing cloud infrastructure and container security while facing major challenges such as alert fatigue. Traditional vulnerability scanners flag hundreds of CVEs on short-lived Kubernetes containers, some of which have no internet exposure or are gone before we can even triage them. I leverage Qualys TotalCloud to move beyond static CVSS. I use it to implement runtime exposure, correlation risk reprioritization, and shift-left integration. This notifies developers to fix a base image upstream rather than patching live ephemeral instances. In my work with cloud and container security, the biggest operational hurdle was alert fatigue. I use Qualys to shift left from static CVSS severity to context-aware risk prioritization. I correlated raw vulnerability data with real-time risk factors such as public network exposure, active runtime execution, or overly permissive IAM roles. This allows us to immediately drop the priority of isolated containers and escalate lower-severity CVEs that sit on an exposed, high-risk path. We can map these findings directly back to our CI/CD pipelines so developers can patch the root base images upstream. We have drastically cut down the signal-to-noise ratio, saved a lot of manual hours doing triage work, and ensured engineering effort goes directly towards high-impact risk reduction.
ShashiGupta - PeerSpot reviewer
Soo at a manufacturing company with 10,001+ employees
Reasonably Priced
In terms of improvement, the product could benefit from streamlining the implementation process, particularly regarding customization. Currently, the process involves navigating through multiple layers of custom and staging forms, which can be cumbersome and time-consuming. Another aspect to consider is the foundation data provided out of the box, particularly regarding categorization and its associated values. This foundational data may only sometimes meet the mark, as organizations often require more flexibility to tailor it to their needs. Discovering hardware, for instance, can lead to different category processing needs, with certain layers providing minimal benefits. The challenge lies in the inability to directly specify servers, hardware, software, and their respective details, highlighting a need for improvement in this area. As per the current state of the Helix product, it has seen some resolution to issues but still faces challenges when adding more attributes. It can lead to restrictions, particularly with the progressive view page, limiting flexibility in certain cases. While benefits can be gained in other aspects, such drawbacks are common. Improvements are necessary to enhance flexibility in this regard. Exploring alternative solutions like containerization or cloud services may offer opportunities for optimization, requiring careful consideration due to the complexity involved. I'm still determining the current strategy. While there have been improvements in the latest version, there's still a need for further enhancements in an extended version. Additionally, stakeholders, including manufacturing companies, emphasize the importance of fine-tuning performance for the Helix product. The search functionality remains problematic, often taking more than 15 seconds, undermining reliability.
CD
SysAdmin at a recreational facilities/services company with 11-50 employees
Strong security structure has supported fast Mac and iOS administration with minimal IT effort
One area for improvement for Kandji would be having a bigger suite of applications. I noticed that some of the niche apps our data software firm needs were not in the regular library. We were able to use the custom app feature to create those apps ourselves, but I would love it if Kandji could expand the library. I also wish Kandji could lock down different ports on MacBooks based on which ones we wanted to shut down, and I hope there is an easier way to sandbox people's bring your own device devices because when we're doing SOC 2, it really wants us to sandbox things so that if someone were to take a device that is not ours, we could delete just our data off there and not theirs. An improvement needed for Kandji would be the ability to remote into devices. I would appreciate something that is really reliable for that without having to buy third-party software.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its excellent graphical interface makes the scanning process simple."
"It is a cloud-native app that integrates with both IaaS and SaaS. It seamlessly integrates with other platforms."
"We were able to realize its benefits within 24 to 48 hours."
"The dashboards are particularly valuable as they offer a comprehensive view of the environment, highlighting any misconfigurations."
"I like the web API security and IoT scanning features the most. The user-friendly design of TotalCloud's interface enables customers to navigate it and use its full potential easily"
"Qualys TotalCloud has positively impacted our organization by helping us save time and manage all assets and remediation, allowing us to achieve quarterly and half-yearly goals."
"TotalCloud has been excellent in providing us with immediate access to all the products and features we need, such as CSPM, TruRisk Insights, and compliance reports, including CIS and HIPAA."
"Qualys TotalCloud fulfills all these needs."
"Takes reports from other vulnerabilities."
"It's reasonably priced."
"In terms of scalability, I can only tell you my experience from our clients: I had Remedy installed, and then we installed Discovery, two months ago we installed Server Automation and we've now completed the installation with Vulnerability Management, and everything is inter-operational, it's all automated now, and our customers are happy."
"Kandji has positively impacted our organization by making it easy to manage all of our MacBook devices and applications."
"Kandji has positively impacted my organization by increasing our security, reducing our resolution times, and ensuring that all employees who work from home have their computers working from day one."
"Kandji offers excellent features, including the ability to erase devices remotely without needing to be in front of the laptop."
"After deploying Kandji, I see a return on investment because the IT workload is reduced due to automated and faster employee onboarding, and we also have fewer support tickets because we do not have to manually install the software as employees can use Kandji Self Service and install the software on their own."
"The customer support at Kandji is phenomenal and is the best I have experienced from any vendor."
"Kandji has positively impacted our organization by making it so we feel confident in our security structure, and we feel confident that we can pass SOC 2 every year because we know that Kandji is doing what it says it's doing."
"Kandji has positively impacted my organization by allowing us to better assist and it allows for a better user experience, a better kind of fleet management."
"Kandji has positively impacted my organization by providing remote and quick support."
 

Cons

"I sometimes have difficulty detecting or uninstalling certain versions of applications, which I have to do manually."
"The support process is inefficient due to the excessive number of replies required when submitting tickets."
"The response part of the Cloud Detection and Response (CDR) module can be improved."
"One of the things that could be improved is the alerts. Qualys is a fantastic tool, especially with the TruRisk feature, but one challenge that most leaders face involves alert fatigue."
"Customer support with Qualys TotalCloud needs a little improvement with the response times."
"There should be improvement from a dashboard perspective when collecting and showcasing data to lead management."
"To be honest, I would move out from this tool because it does not give a full view of vulnerability."
"Enhancing clarity regarding its compliance capabilities would be beneficial, as the current scope is limited in geographic coverage."
"In terms of improvement, the product could benefit from streamlining the implementation process, particularly regarding customization."
"No third-party applications or integrations with additional software solutions."
"With BMC I'd like to see the ability to integrate with other software."
"Kandji should give open customization."
"In Kandji, I see a drawback related to the remote wipe function."
"The Windows part needs a lot of work."
"While it might be on the expensive side compared to Jamf Pro, it is closer in pricing to other MDMs such as Microsoft Intune, which comes with the EMS E3 license, making it potentially pricey for startups, yet a good cost for established enterprises."
"While I do not have anything specific to add about the features, I do think there is a lack of flexibility in Kandji."
"I believe Kandji can be improved by having more self-service options, as users can complete a few steps before reaching out to IT support, which will give us more context on the issue."
"One area for improvement for Kandji would be having a bigger suite of applications."
"One thing I have noticed is that Kandji is mainly for Mac devices."
 

Pricing and Cost Advice

"As a middle management member, I do not have direct pricing knowledge, but based on the knowledge from our meetings, its pricing is competitive."
"TotalCloud's price is about right where I would expect it to be."
"Its price seems higher compared to other tools, but it is worth it. If they could adjust the pricing and make it comparable with other tools, that would be great."
"While Qualys TotalCloud's pricing is currently acceptable, it is becoming increasingly expensive and may soon be considered overpriced."
"The pricing is comparable. It is built into our other product, so I cannot piecemeal it. It is a part of our subscription."
"Qualys TotalCloud offers cost-effective licensing flexibility."
"It isn't cheap, but it's reasonable. It helps us to manage things with very few resources."
"The pricing for TotalCloud is attractive and competitive in the market. Given the features, especially the dashboard, I have no concerns regarding pricing."
Information not available
"Users have to pay a yearly licensing fee for Kandji, which is expensive."
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Top Industries

By visitors reading reviews
Comms Service Provider
16%
Outsourcing Company
12%
Manufacturing Company
11%
Financial Services Firm
10%
Construction Company
21%
Comms Service Provider
18%
Financial Services Firm
16%
Outsourcing Company
9%
Comms Service Provider
14%
Outsourcing Company
12%
Financial Services Firm
11%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise5
Large Enterprise34
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise5
Large Enterprise7
 

Questions from the Community

What needs improvement with Qualys TotalCloud?
In terms of improvement, remediation still belongs to the cloud team, which is one of the issues we faced with Qualys...
What is your primary use case for Qualys TotalCloud?
My main use case for Qualys TotalCloud is regarding the cloud visibility that we were not having previously. Previous...
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What is your experience regarding pricing and costs for Kandji?
My experience with pricing, setup cost, and licensing is that we are using nearly 100 machines in Kandji, which comes...
What needs improvement with Kandji?
One thing I have noticed is that Kandji is mainly for Mac devices. We cannot manage Windows devices on Kandji. This i...
What is your primary use case for Kandji?
Kandji, which is now called Hero, is used for mobile device management. We use it to manage Mac devices, Apple device...
 

Also Known As

Qualys TotalCloud with FlexScan
TrueSight Vulnerability Management, SecOps Response Service, BladeLogic Threat Director, BMC Helix Remediate
No data available
 

Overview

 

Sample Customers

Information Not Available
Online Business Systems
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Find out what your peers are saying about BMC Helix Automation Console vs. Kandji and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.