BMC Helix Discovery vs Qualys VMDR comparison

Qualys VMDR and BMC Helix Discovery compete in the cybersecurity and IT asset management sectors, respectively. Qualys VMDR has the upper hand in comprehensive vulnerability management, while BMC Helix Discovery excels in asset visibility and service mapping.

Features: Qualys VMDR is known for its robust vulnerability management, rapid updates to vulnerabilities, and comprehensive reporting capabilities. It is cloud-based, offering scalability and ease of use with valuable integrations. BMC Helix Discovery shines in asset discovery, dependency mapping, and integrating with ITSM solutions like ServiceNow, supporting automated service mapping and customization capabilities.

Room for Improvement: Qualys VMDR users suggest enhancing reporting, integration with third-party solutions, and customization in dashboards. False positives and wider assessments for IoT and SCADA systems are notable concerns. BMC Helix Discovery users highlight the need for improved stability and scalability in monitoring tools and better integration with CMDBs, along with modernization in customization and mapping for diverse asset types.

Ease of Deployment and Customer Service: Qualys VMDR supports deployment across private, public, and hybrid cloud environments and is noted for a seamless setup, though customer support varies in response time. BMC Helix Discovery offers flexible on-premises and hybrid cloud deployment and generally high customer support, making it favorable in complex technical integrations.

Pricing and ROI: Qualys VMDR is considered expensive, particularly for smaller enterprises, but its value is seen in vulnerability reduction and security enhancement. BMC Helix Discovery is viewed as less expensive, with more predictable pricing for mid-sized companies and complex licensing potentially increasing costs. Both solutions demonstrate good ROI through improved security management and risk reduction.