Box vs OpenText Documentum Content Management comparison

Box and OpenText are both solutions in the Enterprise Content Management category. Box is ranked #9 with an average rating of 7.5, while OpenText is ranked #3 with an average rating of 7.4. Box holds a 3.8% mindshare in ECM, compared to OpenText’s 7.2% mindshare. Additionally, 85% of Box users are willing to recommend the solution, compared to 83% of OpenText users who would recommend it.

Box

Read 42 Box reviews

3,613 Views
1,445 Comparison Views

85% willing to recommend

OpenText Documentum Content...

Read 32 OpenText Documentum Content Management reviews

4,086 Views
3,555 Comparison Views

83% willing to recommend

Box

OpenText Documentum Content...

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Executive SummaryUpdated on Dec 28, 2025

Box and OpenText Documentum compete in the content management system category. Box seems to have the upper hand due to its user-friendly collaboration tools and flexible cloud compatibility, making it favored for mobile access and integration features.

Features: Box is recognized for its device compatibility, ease of collaboration, and Microsoft Office integration, alongside document versioning and real-time co-authoring. OpenText Documentum provides lifecycle management, a robust content server, extensive document management, and strong metadata capabilities.

Room for Improvement: Box could improve its search and API functionalities, offering more integrations and refining user permissions. OpenText Documentum needs enhancements in its user interface and integration with existing ERPs, as well as better performance handling large documents and a more intuitive permissions model.

Ease of Deployment and Customer Service: Box offers flexible deployment options primarily in the cloud, backed by prompt customer service, with its public cloud model noted for convenience. OpenText Documentum supports on-premises deployment with hybrid options, focusing on security, which may limit accessibility, but both systems have strong customer support.

Pricing and ROI: Box's competitive pricing and various licensing models are seen as an investment with higher costs per API call, justified by its wide capabilities. OpenText Documentum is pricier, offering a significant ROI through its robust enterprise content management features. Both systems provide value, with Box boosting productivity through collaboration and Documentum excelling in document management.

To learn more, read our detailed Box vs. OpenText Documentum Content Management Report (Updated: February 2026).

Buyer's Guide

Box vs. OpenText Documentum Content Management

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Box

Ranking in Enterprise Content Management

9th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Cloud Storage (13th), Digital Asset Management (4th), Document Management Software (5th), Content Collaboration Platforms (8th)

OpenText Documentum Content...

Ranking in Enterprise Content Management

3rd

Average Rating

7.6

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2026, in the Enterprise Content Management category, the mindshare of Box is 3.8%, down from 3.9% compared to the previous year. The mindshare of OpenText Documentum Content Management is 7.2%, down from 12.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management Market Share Distribution
Product	Market Share (%)
OpenText Documentum Content Management	7.2%
Box	3.8%
Other	89.0%

Enterprise Content Management

Featured Reviews

Ahmed Rashad

Senior Projects Manager at Tech-hub

Team collaboration has improved through shared access and real-time synchronization

I find the synchronization feature most valuable in Box. When I use multiple devices, it syncs them together and gives excellent results. I can assess the benefits of Box's file sharing. Box's integration with third-party apps is valuable, especially with Outlook. Box has helped my team's productivity by being very helpful with team collaboration when we are sharing certain shared documents between us. I mostly value Box's automation capabilities. They have helped optimize my business processes by saving time for sharing or sending files between the team. This gives us a shared workspace to work together on the same document or the same ideas. Box's security features have helped my organization meet compliance needs.

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Federica Camaldo

Consultant In Risk Management and Performance Improvemenf at Deloitte Risk Advisory

User finds integration useful but seeks improvement in interface intuitiveness

I am satisfied with OpenText Documentum so far; it has great integration capabilities. The connection with our API and SAP is useful, as you can use their SAP interface. The key point that my company decided to go with OpenText Documentum is mostly because you can integrate it with many other tools such as Salesforce.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The sharing feature, with its various permission settings, such as viewing or uploading, is convenient and helpful."

"The system's performance is impressive, and file sharing is notably straightforward."

"Box is very realistic when it comes to sharing capabilities."

"Box had a very easy-to-use search feature and a good user interface on its website, which was faster and better than SharePoint."

"The solution is used for data storage and any kind of visualization."

"We've never had a penetration. We've never had a security issue that their support didn't solve. We love their audit trail. We can know exactly when a collaborator opens. We love how you can define a collaborator."

"Governance and ease of use are why I think a lot of people like Box, including ourselves. Basically, we're concerned about what information is being sent to Box, so we use a lot of the Box governance features to make sure that what is being sent to Box is appropriate. If it is not appropriate, it is not allowed to be sent. It is also pretty easy to use. It is the easiest to use for customers and for technologists."

"Box is extremely stable, they have not been hacked or lost any data in the past seventeen years. I am very impressed with it."

More Box pros

"The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc."

"It has reduced the amount of paper documents; reducing time and errors in the process."

"The stability is very good."

"The most impactful thing is the size, which is almost 25 TB."

"I appreciate Documentum's scalability, allowing for vast volumes of content storage."

"The most valuable feature is the management."

"The most valuable feature is the good automation engine, which helps in reducing the development cost and allows easy development of applications."

"It stands out for its impressive records management capabilities and the ability to handle an extensive volume of documents, even reaching into the billions."

More OpenText Documentum Content Management pros

Cons

"The UI should be faster. Sometimes it lags when switching between documents."

"Improvements in speed - Box's high level of security impacts performance, especially when compared with other similar services."

"One thing that Box would benefit from is a records management component."

"Tasks and comments could be easier to see, report, search, and manage."

"It could be cheaper."

"I don't like the low level of role-based security it provides – it's very cumbersome, and the support is ordinary at times."

"I recommend doing the trial first, because it's not cheap ware. It's not overly expensive, but it's not cheap ware, and enterprise has a minimum number of users."

"I find their API to be quite complex and it could be more straightforward."

More Box cons

"The BPM side should be improved."

"OpenText Documentum's user interface could be improved a little bit."

"The documentation often leaves customers feeling somewhat frustrated, as OpenText seems to expect customers to remind them constantly about the need for better documentation, as they don't provide clear guidance on their documentation practices."

"The licensing model should be changed."

"The BPM side should be improved."

"One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones."

"Sometimes DocBroker cannot see the DocBase."

"They should develop something so that bugs don't happen in our project. We make changes manually and some bugs happen."

More OpenText Documentum Content Management cons

Pricing and Cost Advice

"A business account has a minimum of three users. If you are more than three people in-house, go for the Enterprise version. All the external users are free of charge."

"Box's pricing is excellent."

"Box needs to improve with their pricing in terms of licensing costs."

"I'm in Higher Ed, so we purchase through Internet2-Net+. I absolutely recommend going that route for Higher Ed customers."

"It is expensive per head, as you need the enterprise license to get full security and tools. So negotiate a discount!"

"I believe Box is cheaper than SharePoint."

"Better sign a full year's contract to get a discount."

"I have to pay for Box. It could be a little cheaper. On a scale from one to ten, I would give the pricing a five."

More Box pricing and cost advice

"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."

"OpenText Documentum has announced a new licensing model, which could be more expensive."

"The price is considered affordable now."

"The product is expensive."

"OpenText Documentum's pricing is good."

"It is quite an expensive product."

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Manufacturing Company

Government

University

Financial Services Firm

16%

Government

Manufacturing Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	9
Large Enterprise	27

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	1
Large Enterprise	28

Questions from the Community

What do you like most about Box?

The solution is used for data storage and any kind of visualization.

See all answers

What is your experience regarding pricing and costs for Box?

I found the pricing reasonable because when I was working for an IBM partner, Box was free for us. We did not go to payment and other matters like this.

See all answers

What needs improvement with Box?

I believe Box has a lot of features that put it in a good rank among the file-sharing apps. I would like to see features for online collaboration between team members in the future, to open and see...

See all answers

What do you like most about OpenText Documentum?

The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.

See all answers

What needs improvement with OpenText Documentum?

The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.

See all answers

What is your primary use case for OpenText Documentum?

We are using it to archive the information about our sales.

See all answers

Comparisons

SharePoint vs Box

Compared 13% of the time

ShareFile vs Box

Compared 8% of the time

Microsoft OneDrive for Business vs Box

Compared 7% of the time

Dropbox Business - Enterprise vs Box

Compared 5% of the time

OpenText Content Management vs Box

Compared 3% of the time

More Box Competitors

SharePoint vs OpenText Documentum Content Management

Compared 22% of the time

Alfresco vs OpenText Documentum Content Management

Compared 12% of the time

OpenText Content Management vs OpenText Documentum Content Management

Compared 8% of the time

Hyland OnBase vs OpenText Documentum Content Management

Compared 8% of the time

OpenText eDOCS Content Management vs OpenText Documentum Content Management

Compared 3% of the time

More OpenText Documentum Content Management Competitors

Product Reports

Buyer's Guide

Box

February 2026

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Buyer's Guide

OpenText Documentum Content Management

January 2026

OpenText Documentum Content Management report

Download OpenText Documentum Content Management product report

Also Known As

No data available

Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform

Overview

Box is a Modern Content Management Platform for companies of all sizes and industries. The difference that Box brings is that it offers the security and controls admins need with the sharing and collaboration capabilities end users want. Box has made it easier for people to securely share ideas, collaborate and get work done faster. Today, more than 62,000 businesses, including 59% of the Fortune 500, trust Box to manage content in the cloud.

The Box platform provides HIPAA, FINRA, FedRAMP, and many other compliances to go with granular access permissions and advanced security capabilities.

By using Box you can sync, share, and collaborate on all types of files, anywhere, on any device - but that's just the beginning. You can choose where to store your data, to manage your own encryption keys, and set workflows to automate content-based processes. You can also assign custom metadata tags to content, watermark sensitive content, and set file retention or legal hold policies.

Box has deep, native integrations with Microsoft Office and Outlook, Google Apps for Work, Salesforce, Netsuite, Docusign, Adobe, and many other best-of-breed solutions you may already be using.

Box

OpenText Documentum Content Management provides centralized document management with strong security, advanced metadata management, and seamless integration with systems like SAP and Salesforce, aiding businesses in overseeing content effectively.

OpenText Documentum Content Management is known for its strong integration capabilities, especially with systems such as SAP, Salesforce, and Oracle E-Business Suite, facilitating effective document management. Its strengths include advanced security features, comprehensive metadata management, and robust support for lifecycle and workflow management. The platform's scalability and business process automation capabilities support industries with large volumes of content. It is adaptable for various sectors, including healthcare, banking, insurance, and government, providing document storage, sharing, and collaboration functionalities. While the intuitive automation engine enhances workflows, users have noted that improvements are needed in UI design, performance, and integration with additional systems. Concerns about cloud transition security, high costs, outdated workflows, and complex metadata management indicate areas for development. Supports are sought for AI integrations, improved cloud functionality, and efficient documentation.

What are the key features of OpenText Documentum Content Management?

Security: Robust security features ensure content protection.
Metadata Management: Advanced handling of metadata enhances organization.
Integration: Seamless connectivity with systems like SAP and Salesforce.
Lifecycle Management: Comprehensive support for document lifecycles.
Automation Engine: Streamlined workflows through intuitive automation.

What benefits or ROI can users expect?

Improved Efficiency: Centralized management reduces redundancies.
Regulatory Compliance: Helps meet industry standards easily.
Scalability: Accommodates growing content volumes effortlessly.
Enhanced Collaboration: Facilitates document sharing and teamwork.
Secure Cloud Transition: Maintains security while adopting cloud services.

Industries such as healthcare, banking, and government use OpenText Documentum Content Management for document-centric processes, ensuring regulatory compliance and facilitating collaboration. With Captiva enhancing OCR and batch scanning, it is crucial for managing high-quality documentation and compliance efforts across sectors.

OpenText

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc

Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin

Buyer's Guide

Box vs. OpenText Documentum Content Management

February 2026

Free Report: Box vs. OpenText Documentum Content Management

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