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CA Process Automation vs Camunda comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Process Automation
Ranking in Process Automation
37th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Camunda
Ranking in Process Automation
1st
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
81
Ranking in other categories
Business Process Design (3rd), Business Process Management (BPM) (1st), AI Orchestration Frameworks (3rd), Agentic Automation (9th), AI Agent Builders (10th), Business Orchestration and Automation Technologies (7th)
 

Mindshare comparison

As of September 2026, in the Process Automation category, the mindshare of CA Process Automation is 1.0%, up from 0.3% compared to the previous year. The mindshare of Camunda is 10.1%, down from 24.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Mindshare Distribution
ProductMindshare (%)
Camunda10.1%
CA Process Automation1.0%
Other88.9%
Process Automation
 

Featured Reviews

SJ
Automation Solutions Developer at HCL Technologies
Added value to the delivery of services and the customer experience
We design end-to-end automation solutions for repetitive tasks performed by IT support teams This tool is used in my organization for automating IT infrastructure related incidents or service requests.  Built-in operators available for most integrations. Easy to manage. Attended/unattended…
CristianoGomes - PeerSpot reviewer
Owner at a tech services company with 1-10 employees
Supports long-running asynchronous processes effectively but has not evolved much in recent years
I think Camunda is focusing too much on the SaaS offering right now and not much on improving and developing the product itself. I did not see any innovations on that aspect, especially for the open-source version. I was making some tests recently and the tool seemed pretty much the same as it was three or four years ago. Since they made the move to cloud deployment in a more SaaS-oriented way, they do not invest too much in the community version. To be honest, it did not change much from the Activiti initial version. Activiti was pretty much what Camunda is today. They invested a lot on Zeebe and made it the engine for their SaaS cloud version. Camunda itself, the embedded engine, did not evolve too much. They could invest more on that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is easy to debug and troubleshoot."
"If you’re planning or looking for an application able to create process automation, stop looking."
"They were good, they helped us a lot from the beginning, from installation through the whole process, and not just their support, but also their professional services are top notch."
"For our use it really does very well; it provides us exactly what we need, and it runs with low-resource utilization and moves quickly."
"We took our server provisioning process from about 30 days to about 4 days on the first iteration of implementation."
"The benefits are the efficiency we achieve with such a product, as we could automate processes which were done in the past by humans, speeding up the reaction by 10 times and saving us a lot of money."
"PAM has the ability to integrate and build solutions that work well in CA's suite of service management products and those that are outside of service management."
"Before implementing this product, our Problem and Change Management Processes were very poor, but nowadays, thanks to CA Process Automation (PAM), we no longer have this problem, as we now have all of the processes' rules placed inside of it."
"Because it's a complete solution, you can start modeling to automate processes."
"It allows me to present or to demonstrate the business process flow, visually, without having to resort to PowerPoint, Visio, or other products, and I can convert it into a real process once it is validated visually by the business people."
"It is an absolutely stable solution."
"It is quite easy to build a simple process without any knowledge of programming."
"One valuable feature of the solution is its flexibility."
"We are very strongly recommending Camunda BPM; it is good, it is easy, the community is good, and there is a lot of support if you are stuck anywhere."
"The platform's approach to BPMN modeling is straightforward and versatile, making it easy to adopt and use effectively."
"Overall, it's very flexible and nimble."
 

Cons

"Somehow the product group within CA left the product dry from some regular expression functionality."
"OCR capability should be added as a feature."
"CA offers minimal public information pertaining to the performance drain the usage of some objects and operators introduce to processing."
"Although it's drag-and-drop, there's a little bit of a learning curve to use it correctly."
"It needs auto-triggering of workflows based on machine learning (ML) and artificial intelligence (AI)."
"I'd like to see additional form functionality and having Python as an available common script language."
"These configurations can be changed only through the installation wizard. There's no way to update such information in the administration interface, which is, in my opinion, very bad."
"Better reporting, because we have to true up our licenses every three months because we license on running concurrent processes, so we have to provide a report to CA every three months using their tool -- which never works."
"I would like to have a feature for audit logging, audit logs and audit log management. And some history of use for the audit logs."
"It lacks some preset features and configurations which would make it more plug-and-play for customers."
"Generally, the price could be better, as well as the licensing fees."
"We have to wait to see if Bonita provided us with some features that Camunda does not or if we experience any stability issues."
"The solution's initial setup has a medium level of difficulty. Maybe someone who is starting out and doesn't have any experience with any other framework may get into some headaches."
"It would be helpful to have more readily available use cases on the internet. Camunda's documentation feels less comprehensive."
"I do think that Camunda can try to do better when it comes to solving the complexities of all the products in its software stack."
"While it's very scalable, it would be great if auto-scaling capabilities were added to it... one area that really could help out would be to have dynamic resizing of the cluster. Right now, you have to do capacity planning."
 

Pricing and Cost Advice

"There are a lot of automation savings from any process which is repeatable."
"It has provided ROI by auto resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."
"I think Camunda BPM can improve their licensing costs. It isn't easy to find clients with Camunda BPM licenses mainly because it's quite expensive."
"We have an annual subscription to this solution."
"We use the open-source version, which can be used at no cost."
"The product is expensive for a small or medium-sized company."
"The product's price depends on the number of processes that need to be automated or where the orchestration part needs to be used. The product is affordable for medium and large enterprises."
"Camunda has a free service as well as a commercial service. We are using the free service."
"We use the free version."
"Camunda's pricing is good."
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Top Industries

By visitors reading reviews
Outsourcing Company
21%
Construction Company
16%
Financial Services Firm
12%
Manufacturing Company
12%
Financial Services Firm
22%
Computer Software Company
9%
Comms Service Provider
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Large Enterprise10
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise15
Large Enterprise33
 

Questions from the Community

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How does Bonita compare with Camunda Platform?
One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You c...
Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Which would you choose - Camunda Platform or Apache Airflow?
Camunda Platform allows for visual demonstration and presentation of business process flows. The flexible Java-based option was a big win for us and allows for the integration of microservices very...
 

Also Known As

CA IT Process Automation Manager
Camunda BPM
 

Interactive Demo

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Overview

 

Sample Customers

Unum, HCL Technologies, Logicalis
24 Hour Fitness, AT&T Inc., Atlassian, Autodesk, Barclays, BNP Paribas, CapitalOne, Commerzbank AG, Deutsche Telekom, Fujitsu, Gainsight, Generali, Goldman Sachs, Provinzial, NatWest Group, Panasonic, R-Kom, Swisscom AG, VHV Group, Warner Music, WellPoint, Zalando
Find out what your peers are saying about CA Process Automation vs. Camunda and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.