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CA Process Automation vs Camunda comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Process Automation
Ranking in Process Automation
35th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Camunda
Ranking in Process Automation
1st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
90
Ranking in other categories
Business Process Design (1st), Business Process Management (BPM) (1st), AI Orchestration Frameworks (3rd), Agentic Automation (5th), AI Agent Builders (9th), Business Orchestration and Automation Technologies (4th)
 

Mindshare comparison

As of November 2026, in the Process Automation category, the mindshare of CA Process Automation is 1.0%, up from 0.5% compared to the previous year. The mindshare of Camunda is 10.0%, down from 21.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Mindshare Distribution
ProductMindshare (%)
Camunda10.0%
CA Process Automation1.0%
Other89.0%
Process Automation
 

Featured Reviews

SJ
Automation Solutions Developer at HCL Technologies
Added value to the delivery of services and the customer experience
We design end-to-end automation solutions for repetitive tasks performed by IT support teams This tool is used in my organization for automating IT infrastructure related incidents or service requests.  Built-in operators available for most integrations. Easy to manage. Attended/unattended…
PV
Workflow orchestration has supported complex enforcement processes and improves human task integration
Areas that have room for improvement in Camunda include the user interface. We moved from Camunda 7 to Camunda 8, and previously we had Camunda 7 Cockpit, and now we have Operate. The UI of Operate is less user-friendly. It may be a little more modern, but it is less user-friendly, so some insights are missed. The UI could be improved. Another topic is something that should have been recently solved in Camunda 8, but in Camunda 7, we had a case management system based on Camunda, and we had our own identifiers in our system. It was easier in Camunda 7 to link these identifications, the business identification to the process identification, and in Camunda 8, this was not implemented until the 8.10 release. We really missed that feature, as it made it very difficult to embed and especially for debugging. The combination with the new Operate instead of Camunda 7 Cockpit made it difficult to find specific running processes. The maintenance of Camunda is somewhat complex. Recently, we had to move from 8.8 to 8.9 or 8.10, and everything was broken, which cost us a lot of time to repair and revert. The complexity is particularly evident because of the architectural changes Camunda made when moving from Camunda 7 to Camunda 8. It took about three years to make Camunda 8 mature, and sometimes it seems they realized they made a wrong decision by switching to a completely different approach. It is not just a matter of pushing a button and installing it; it has a bigger impact than expected, which is indeed one of the downsides we recently faced. The ability to observe and control processes at runtime, related to Operate, rates at a six in my assessment, so that could definitely be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For our use it really does very well; it provides us exactly what we need, and it runs with low-resource utilization and moves quickly."
"We took our server provisioning process from about 30 days to about 4 days on the first iteration of implementation."
"It has provided ROI by auto-resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."
"PAM has the ability to integrate and build solutions that work well in CA's suite of service management products and those that are outside of service management."
"If you’re planning or looking for an application able to create process automation, stop looking."
"The benefits are the efficiency we achieve with such a product, as we could automate processes which were done in the past by humans, speeding up the reaction by 10 times and saving us a lot of money."
"Technical support is unequivocally excellent; in fact, the best customer service and technical support I’ve experienced during my 12 years in IT."
"This tool is used in my organization for automating IT infrastructure related incidents or service requests."
"We can share, discuss, and develop the model together — from a distance. It's really helped us during these times of isolation."
"Camunda Platform has a very good interface for workflow and business process design."
"Camunda BPM allows us to have a BPM bot with our own UI, and that's what we liked most about Camunda."
"It has an open BPM"
"I've found the active community most valuable but it also provides you with a lot of other features."
"For me, it is a complete solution at this time."
"It is very user-friendly compared to IBM BPM. It's much simpler – it's more streamlined. That means even non-technical departments can use it."
"Overall, it's very flexible and nimble."
 

Cons

"Although it's drag-and-drop, there's a little bit of a learning curve to use it correctly."
"Better reporting, because we have to true up our licenses every three months because we license on running concurrent processes, so we have to provide a report to CA every three months using their tool -- which never works."
"Somehow the product group within CA left the product dry from some regular expression functionality."
"Every so often the service needs to be restarted otherwise it runs slower and slower. I think this may be due to a memory leak."
"Make some of the features more open source that way developers can have more flexibility."
"OCR capability should be added as a feature."
"CA offers minimal public information pertaining to the performance drain the usage of some objects and operators introduce to processing."
"A lot of times they don't get resolved, but I'm okay with those kind of responses sometimes."
"There should be a multi-tenant solution for the platform where it supports multiple organizations on one platform instead of having to spin up multiple clusters for each organization. There should be an easy way to integrate different departments into one platform without having to operate multiple platforms. The operations should be easier with the enterprise solution. It should not create more overhead for the operations people."
"I would also like a very easy to use form builder."
"Right now we are trying to solve problems with the Camunda Cloud and there are significant problems with performance."
"When building interfaces, there are limited tools to work with, especially when dealing with different types of tasks, such as user tasks and system tasks."
"I think it would be important to internationalize the Cockpit and the Admin as well as with the Tasklist."
"I don't like the UI of the Camunda Platform, I have found the Signavio solution to be much better for me to create the process designs and execute them. Additionally, I have found the tools in the Camunda Platform are not compatible with some of my other tools. They should improve this in the future."
"I would like to have a feature for audit logging, audit logs and audit log management. And some history of use for the audit logs."
"There is some confusion when deploying new models because you have to explicitly specify only the new model."
 

Pricing and Cost Advice

"It has provided ROI by auto resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."
"There are a lot of automation savings from any process which is repeatable."
"The license is quite expensive, which is why we went with the community version."
"We use the free version."
"We are using the open-source version of this solution."
"The cost of this solution is better than some competing products."
"The product is expensive for a small or medium-sized company."
"There were some features that were only available in the paid version."
"We are using the paid edition because there is no separate support and service license yet. We are yet to find a suitable licensing model for Camunda because we only use the engine, and we have implemented our solution around Camunda Cloud. So, we are mainly interested in the support and service, and that's what we mainly use in the paid edition."
"We are using the community version. There is no licensing cost."
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Top Industries

By visitors reading reviews
Outsourcing Company
17%
Manufacturing Company
16%
Construction Company
13%
Financial Services Firm
9%
Financial Services Firm
22%
Computer Software Company
8%
Comms Service Provider
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Large Enterprise10
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise15
Large Enterprise39
 

Questions from the Community

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How does Bonita compare with Camunda Platform?
One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You c...
Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Which would you choose - Camunda Platform or Apache Airflow?
Camunda Platform allows for visual demonstration and presentation of business process flows. The flexible Java-based option was a big win for us and allows for the integration of microservices very...
 

Also Known As

CA IT Process Automation Manager
Camunda BPM
 

Interactive Demo

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Overview

 

Sample Customers

Unum, HCL Technologies, Logicalis
24 Hour Fitness, AT&T Inc., Atlassian, Autodesk, Barclays, BNP Paribas, CapitalOne, Commerzbank AG, Deutsche Telekom, Fujitsu, Gainsight, Generali, Goldman Sachs, Provinzial, NatWest Group, Panasonic, R-Kom, Swisscom AG, VHV Group, Warner Music, WellPoint, Zalando
Find out what your peers are saying about CA Process Automation vs. Camunda and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.