Camunda vs Glean Platform comparison

Why PeerSpot?

Camunda and Glean are both solutions in the AI Agent Builders category. Camunda is ranked #8 with an average rating of 8.6, while Glean is ranked #4 with an average rating of 8.5. Additionally, 91% of Camunda users are willing to recommend the solution, compared to 100% of Glean users who would recommend it.

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Executive Summary

We performed a comparison between Camunda and Glean Platform based on real PeerSpot user reviews.

Find out in this report how the two AI Agent Builders solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Camunda vs. Glean Platform Report (Updated: September 2026).

Buyer's Guide

Camunda vs. Glean Platform

September 2026

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Helped 919,894 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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Paul Van Der Weijde

CTO at TWYNS

Workflow orchestration has supported complex enforcement processes and improves human task integration

Areas that have room for improvement in Camunda include the user interface. We moved from Camunda 7 to Camunda 8, and previously we had Camunda 7 Cockpit, and now we have Operate. The UI of Operate is less user-friendly. It may be a little more modern, but it is less user-friendly, so some insights are missed. The UI could be improved. Another topic is something that should have been recently solved in Camunda 8, but in Camunda 7, we had a case management system based on Camunda, and we had our own identifiers in our system. It was easier in Camunda 7 to link these identifications, the business identification to the process identification, and in Camunda 8, this was not implemented until the 8.10 release. We really missed that feature, as it made it very difficult to embed and especially for debugging. The combination with the new Operate instead of Camunda 7 Cockpit made it difficult to find specific running processes. The maintenance of Camunda is somewhat complex. Recently, we had to move from 8.8 to 8.9 or 8.10, and everything was broken, which cost us a lot of time to repair and revert. The complexity is particularly evident because of the architectural changes Camunda made when moving from Camunda 7 to Camunda 8. It took about three years to make Camunda 8 mature, and sometimes it seems they realized they made a wrong decision by switching to a completely different approach. It is not just a matter of pushing a button and installing it; it has a bigger impact than expected, which is indeed one of the downsides we recently faced. The ability to observe and control processes at runtime, related to Operate, rates at a six in my assessment, so that could definitely be improved.

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reviewer2810748

Analyst at a financial services firm with 1,001-5,000 employees

Creating low-code agents has transformed policy queries and now saves employees hours daily

What I would like to see is an ease by which I can have different connectors set up. Right now I have to do a lot of back and forth in order to have these connectors enabled. Having them by default on the platform would be very helpful for me. Also, when developing custom actions, having a developer portal where users can track the log of how the requests are being sent to custom endpoints created would be helpful because right now I do not have anything of that nature. It is just a final response that I get and it becomes very difficult to keep track of what is happening in the backend. Also, the latency that the platform offers is a little high right now. What I have noticed is that on a particular query, the user has to wait a long time in order to get responses. If there is a way to reduce this time and improve performance by decreasing the time for responses, that would be very good. I believe that the latency offered is a little high right now. If I can get prompt responses quickly, then that would be a real user experience enhancement. Also, what I have noticed is the problem that developers face when creating custom actions in Glean Platform, where we are not able to keep track of what is happening in the backend. A logger of sorts would be very good so that I can maintain an idea of what is happening in the backend. If that issue is resolved, along with also the issue of having custom connectors available from the start rather than going to Glean Platform and having conversations about the thing, then it would be very good. If these issues are resolved, then it would be a strong 10 out of 10 from me. But as of now, it will be an 8 out of 10. Glean Platform is a very capable platform. It is good for indexing documents and reducing manual workflows by incorporating an element of AI in it. Business usage can be increased as well. The one caveat is if there are developers who are creating actions on Glean Platform, then I must keep an eye on the logging that I have for the platform because interacting with the backend systems becomes very difficult using Glean Platform. Also, what I have noticed is that it is a real challenge in terms of latency as some of the responses may take a little while to load. However, what I have noticed is that the responses are usually very accurate, and so it is a trade-off between speed and accuracy. This is what I would advise to someone who is looking at Glean Platform.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Sometimes the customer will not provide any data. Using Automation Anywhere, we can easily automate to capture the customer data. Then, we can use that customer data inside the Cisco Unified Wire Voice Portal."

"We have been able to take an accounting task and clear a very large backlog, therefore being completely up-to-date on the task since implementing a bot on it."

"I like Automation Anywhere's document automation. It can distill or scan documents and convert the information into a structured format."

"It has taken a lot of manual Excel manipulation that we have previously did, and removed that work away from people who did that for ten hours a day, five days a week, allowing us to refocus our resources into more value-add activities and simplifying our landscape."

"There are multiple levels of cloning. In case screen cloning doesn't work, you can do object-based cloning or keystroke-level cloning, depending upon what parameters are available to you and what is the level of information that you capture. You can traverse between object cloning, which is the lowest form of cloning to a stroke-based cloning, which is like taking care of each keystroke-level which is made by the agent."

"Automation Anywhere's most valuable features include generative AI, similar to Copilot, which will significantly benefit developers; low-code or no-code technology; and document automation capable of extracting data from structured and unstructured PDF formats, presenting it clearly and easy to follow."

"Co-Pilot is a valuable feature."

"With Automation Anywhere, our clients can get their work done fast and in an automated manner."

More Automation Anywhere pros

"The flexibility is great and I appreciate the compact and clear source code."

"The speed and execution of DMN was a big selling point for us. It's very good at conducting business processes that are easily modeled and presented in a way that's easy to understand."

"The product has a good task management engine."

"My advice is try to understand and use it because it's really an amazing solution."

"It is an absolutely stable solution."

"We chose to use Camunda because it's open-source, easy to develop, and scalable, plus we were able to develop some of the enterprise features offered with the license in-house only."

"It has been a stable solution so far since it meets our needs, including data modeling, which we need to do before we embark on analyzing and optimizing the business processes."

"The headless nature of the Camunda Platform is something that has helped us to build our own logic and platforms on it."

More Camunda pros

"I have used many solutions, but Glean Platform is the best, and I would truly appreciate it if everyone considers this platform."

"The best features Glean Platform offers are mostly the view, which I think is very good, and what I find most helpful about the view is that the user interface is very good, making it very easy to chat with the chatbot and get all the material that I want in the way that I need it."

"The best features Glean Platform offers include the ability to create my own agents, for example, I created a self-service agent for my stakeholders, so rather than email me, I sent them a link to an agent where the agent asks them questions and drills down to exactly what they need, and then I get a qualified response from them."

"Productivity has really skyrocketed."

"Glean Platform has increased productivity by at least one hundred hours per week for my organization."

"Glean Platform has positively impacted our organization, especially in terms of productivity for both us and our customers."

"The major impact that I have noticed is how business users are now being impacted and they are using the platform because they understand it easily."

"Life became so easy when we started using Glean Platform."

More Glean Platform pros

Cons

"We would like to have a better debugging facility."

"Automation Anywhere says that you can use this tool for any type of application, but there are some for which it is not compatible."

"The certification exam for AA is not as per the training videos, as the questions are more scenario-based, which makes it very hard for beginners to clear the exam after just tutorial knowledge."

"I would like to see more bots available right out-of-the-box in the SAP area. For example, if you take the overall OTC in our organization, we have to contact 15 teams. Even if we provide one big bot for the OTC, it won't work. It will not be used by one person. So if there could be more specific bots out-of-the-box, that would be really helpful."

"I have experienced the issues of UI getting stuck. There seems to be an issue with server stability. This is something that can be better."

"We would like it to be more user-friendly."

"The Excel command has some limitations that they are working on."

"Automation Anywhere can also be improved in machine learning and artificial intelligence. It would make our lives easier."

More Automation Anywhere cons

"Initially, installation was challenging, but recent improvements have made it much easier."

"The latest feature is Process OS. The idea is very good, but it still needs more elaboration on how it operates and how it will help the business and technical aspects."

"The latency of API could be decreased."

"I would like to see the forms engine available in the open-source version of this solution."

"They could provide more documentation regarding the integration of different programming languages."

"We had to do a lot of tweaking; it hasn't been stable from the beginning, but with some effort, it can become stable."

"In terms of features, it meets my needs, but I would like Camunda to have an office in Brazil and provide training in Portuguese. They should provide regional support and training courses in Portuguese."

"I think Camunda is focusing too much on the SaaS offering right now and not much on improving and developing the product itself."

More Camunda cons

"There are multiple ways in which Glean Platform can be improved."

"I tried pulling in an architecture diagram of a workflow, and it pulled in some other image instead."

"Sometimes Glean Platform gets slowed down."

"My experience with pricing, setup cost, and licensing for Glean Platform reveals limited options, and I wish there was more customization available."

"Glean Platform can implement more models. The NLP creation could be a little faster, and while debugging is amazing, the routing also needs to provide higher quality outputs sometimes rather than extensive searching."

"Currently, Glean Platform does not integrate with Teams, Microsoft-owned platforms."

"Also, the latency that the platform offers is a little high right now; what I have noticed is that on a particular query, the user has to wait a long time in order to get responses."

"I chose seven out of ten because if I could upload PDFs and have them analyzed, or have it integrate with my Gmail and help me go through my emails, that would be very useful, but I do not think it does that."

More Glean Platform cons

Pricing and Cost Advice

"We have seen about a 10 percent monetary savings."

"We paid separately for the Runner and Creater components. The final cost depends on the structure of your environment."

"It looks like it will be right around $115,000, not counting IQ Bot, which we won't renew until later."

"It costs up to $1,200 per license."

"I advise others that even as of right now, the setup cost and licensing cost to automate bots on Automation Anywhere is steep but it is worth the investment!"

"There is an annual subscription for Automation Anywhere."

"We have seen ROI in terms of cost and time with a couple of our projects."

"One of the things that will be good for the community will be to get the free version to download, which came out just a month ago called Community Edition. So, you can actually download it and try it for yourself."

More Automation Anywhere pricing and cost advice

"The product's price depends on the number of processes that need to be automated or where the orchestration part needs to be used. The product is affordable for medium and large enterprises."

"While the license isn't budget-friendly, careful consideration and calculated planning for a significant number of licenses can make it more cost-effective."

"The price is competitive with products like Bonitasoft and RHPAM (Red Hat Process Automation Manager). We have two versions of Camunda. The first version was open source, without support, but then we got a supported version."

"We're using the open-source version for now."

"The price of the solution is reasonable."

"The most attractive feature of the product is that it is open source."

"We use the open-source version, which can be used at no cost."

"Compared to other software, Camunda Platform is quite cost-effective."

More Camunda pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Outsourcing Company

14%

Comms Service Provider

12%

Financial Services Firm

11%

Manufacturing Company

11%

Financial Services Firm

22%

Computer Software Company

Comms Service Provider

Manufacturing Company

Financial Services Firm

15%

Outsourcing Company

14%

Manufacturing Company

11%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	162
Midsize Enterprise	86
Large Enterprise	564

By reviewers
Company Size	Count
Small Business	48
Midsize Enterprise	15
Large Enterprise	39

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	1
Large Enterprise	9

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

See all answers

How does Bonita compare with Camunda Platform?

One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With B...

See all answers

Which do you prefer - Appian or Camunda Platform?

Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with...

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Which would you choose - Camunda Platform or Apache Airflow?

Camunda Platform allows for visual demonstration and presentation of business process flows. The flexible Java-based ...

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What is your experience regarding pricing and costs for Glean Platform?

My experience with pricing, setup cost, and licensing for Glean Platform reveals limited options, and I wish there wa...

See all answers

What needs improvement with Glean Platform?

In workflow agents, I would prefer that we do not use AI in every step and instead we have a toggle button or somethi...

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What is your primary use case for Glean Platform?

I use Glean Platform as an enterprise search tool and I am a power user of agents, so I mostly use this on a day-to-d...

See all answers

Comparisons

UiPath Platform vs Automation Anywhere

Compared 10% of the time

Blue Prism vs Automation Anywhere

Compared 5% of the time

Microsoft Power Automate vs Automation Anywhere

Compared 4% of the time

AutomationEdge vs Automation Anywhere

Compared 3% of the time

Hyland RPA vs Automation Anywhere

Compared 1% of the time

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IBM BPM vs Camunda

Compared 13% of the time

AgilePoint vs Camunda

Compared 10% of the time

Appian vs Camunda

Compared 4% of the time

Pega Platform vs Camunda

Compared 4% of the time

Temporal vs Camunda

Compared 4% of the time

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Elastic Search vs Glean Platform

Compared 9% of the time

Claude for Enterprise vs Glean Platform

Compared 8% of the time

Breaking IT OpenClaw vs Glean Platform

Compared 6% of the time

Microsoft Copilot Studio vs Glean Platform

Compared 6% of the time

n8n vs Glean Platform

Compared 6% of the time

More Glean Platform Competitors

Product Reports

Buyer's Guide

Automation Anywhere

October 2026

Download Automation Anywhere product report

Buyer's Guide

Camunda

October 2026

Download Camunda product report

Buyer's Guide

Glean Platform

October 2026

Download Glean Platform product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

Camunda BPM

Glean Work AI Platform

Interactive Demo

Automation Anywhere

Camunda

Demo not available

Glean

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex, end-to-end business processes. With built-in governance, auditability, and human oversight, Camunda gives enterprises the control they need to move AI from pilots to production, safely and at scale.

Camunda gives business and IT a shared way to design, automate, and improve their most critical processes. Its agentic orchestration blends deterministic process logic with dynamic, AI-agent-driven decisions in one executable model, so enterprises can put AI to work inside real processes with guardrails, audit trails, and human oversight built in. Built on open standards (BPMN, DMN) and an open, composable architecture, Camunda connects to the APIs, microservices, agent runtimes, and tools organizations already run. Trusted by over 700 organizations worldwide, including 9 of the top 10 US banks, Camunda helps enterprises boost operational efficiency, accelerate time-to-value, and deliver better customer experiences.

What are Camunda's standout features?

Outer and inner orchestration: Coordinate agents across the end-to-end process while enforcing must-follow steps between an agent's decision and its action, in one model.
Full automation spectrum: Blend straight-through processing for predictable steps with agent reasoning for exceptions, and dial autonomy up or down per step.
Open and composable: Open standards (BPMN, DMN) and an open architecture make integrating systems easier, position IT as an enabler, and keep process logic portable and free of lock-in.
Business-led, IT-enabled: A shared BPMN and DMN model gives business and IT one language to build, run, and improve processes together.
Powerful orchestration engine: Run unlimited volumes of processes with resilience, automatic failover, and consistent low latency.

What benefits and ROI can users expect?

Move AI from pilots to production: Embed AI agents in governed processes with real-time monitoring, complete audit trails, and human oversight.
Accelerate time-to-value: Move from prototype to production faster with reusable models, connectors, and patterns.
Boost operational efficiency: Keep every process and AI decision traceable, auditable, and recoverable while reducing manual effort.
Deliver better customer experiences: Adapt processes and integrations to changing needs without replatforming.

Organizations use Camunda to orchestrate complex, long-running processes across banking, insurance, telecommunications, logistics, and retail, from loan approvals to claims handling and order management. It brings existing systems, RPA bots, AI agents, and human tasks into one end-to-end process, with built-in observability and optimization so teams can see, govern, and continuously improve every case in flight.

Camunda

Glean Platform harnesses cutting-edge technology to empower organizations, bridging data access gaps and enhancing productivity through its advanced search and knowledge capabilities.

Glean Platform transforms how organizations operate by integrating powerful search functions with intelligent knowledge management tools. It empowers users to locate and utilize information efficiently, fostering a more connected work environment. Its dynamic capabilities provide seamless integration, enabling users to access critical data swiftly, thus driving informed decision-making processes within teams. Designed for scalability, Glean Platform adapts to varying enterprise needs, ensuring customized solutions that align with business objectives.

What features does Glean Platform offer?

Intelligent Search: Delivers precise search results tailored to user queries.
Knowledge Graph: Visualizes connections between data for better insights.
Seamless Integration: Works with a wide range of existing tools and applications.
Security Controls: Protects data with robust security features.

What are user benefits and ROI?

Increased Productivity: Reduces time spent searching for information.
Enhanced Collaboration: Facilitates knowledge sharing across teams.
Scalability: Grows with the organization’s evolving needs.
Improved Decision-Making: Provides access to real-time information.

In industries like finance and healthcare, Glean Platform aids in streamlining operations by offering tailored data solutions that adhere to specific compliance standards. By facilitating efficient information retrieval, it supports critical tasks such as data analysis and regulatory reporting.

Glean

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

24 Hour Fitness, AT&T Inc., Atlassian, Autodesk, Barclays, BNP Paribas, CapitalOne, Commerzbank AG, Deutsche Telekom, Fujitsu, Gainsight, Generali, Goldman Sachs, Provinzial, NatWest Group, Panasonic, R-Kom, Swisscom AG, VHV Group, Warner Music, WellPoint, Zalando

Information Not Available

Buyer's Guide

Camunda vs. Glean Platform

September 2026

Free Report: Camunda vs. Glean Platform

Find out what your peers are saying about Camunda vs. Glean Platform and other solutions. Updated: September 2026.

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