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Carbonite Server vs Dell NetWorker comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Carbonite Server
Ranking in Backup and Recovery
57th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
Cloud Backup (42nd)
Dell NetWorker
Ranking in Backup and Recovery
15th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
86
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Backup and Recovery category, the mindshare of Carbonite Server is 0.9%, up from 0.7% compared to the previous year. The mindshare of Dell NetWorker is 1.2%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Dell NetWorker1.2%
Carbonite Server0.9%
Other97.9%
Backup and Recovery
 

Featured Reviews

CP
Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees
A reliable backup product which needs little management
For most technical users the setup and initial deployment are fairly straightforward and once deployed it 99% of the time looks after itself. Installation of the agents is similar to most other products in that it has an install wizard to guide you, the accompanying documentation is also very useful to assist wherever you are in the agent install and policy setup process. Normally our customers' IT team does the deployment of agents, however, this isn't a daunting task unless you are dealing with multiple servers to protect the product. On a server-by-server basis, the deployment doesn't take long. From the MSP side of things, the infrastructure sitting behind the scenes doesn't take too much to install, configure and maintain.
RaedHassan - PeerSpot reviewer
Senior Specialist Backup/Storage at National Bank of Kuwait
Has supported flexible multi-platform backups and improved over time
Regarding the effectiveness of Dell NetWorker in terms of role-based access controls, I have experience with it, but I find it somewhat lacking in flexibility as it offers limited features, and I would rate it around seven out of ten. It is not that there is something wrong with the role-based access controls in Dell NetWorker, but it lacks many permissions or roles to assign, providing options only for administrator or user. To improve Dell NetWorker for the next release, I recommend enhancing flexibility in the policy, allowing selection of multiple options within the same policy, and addressing issues like the DNS lookup dependency to make it more controllable from Dell NetWorker itself rather than relying on other applications. Looking forward, I would like to see improved policy features and a more enhanced GUI, as it is still slow.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Easy verification of things is the most valuable feature."
"It does not slow down your computer or use a lot of resources as it works."
"The advice that I have for people looking into using Carbonite Server is that it seems reliable and easy to use."
"This solution is very simple to use and I will recommend it to anybody."
"The solution is very stable."
"The efficiency and convenience are excellent."
"Technical support handled all our issues quickly and effectively."
"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."
"It has the ability to support all kinds of backups. It can be used to back up databases, operating systems, virtual machines, Lotus Notes, and Exchange. It can also do remote image backups for remote sites. It integrates and works with Data Domain. It is an enterprise-class product that can be used for anything and everything across multiple sites and locations. It is also very scalable."
"Taking backups is faster."
"When you reach out to your maximum license availability, or you exceed your license limit, NetWorker never stops doing your backups."
"Networker with Data Domain has a great value in integration with VMware regarding the enhanced backup window and high value of deduplication and capacity saving we can get with this setup especially in case of protecting high number of VMs."
"The updated graphical interface is better than it used to be."
"It is an extremely stable product."
"The solution has minimized the recovery time objective, and the recovery point objective, the RTO and RPO. Most customers are looking for to minimize downtime. The solution has helped ensure this."
"Dell EMC NetWorker is scalable."
 

Cons

"They do not yet have USB recovery but they are adding it in coming releases."
"I would like to see an improvement on the management user interface, as well as Kellion integrations."
"In the next release I would like to see an improvement in the auto failover option."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"When you have to restore it, Carbonite takes a lot of time."
"The support for object storage isn't quite there yet; its public cloud support can be improved."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"The Hyper-V backup has room for improvement."
"The graphical user interface (GUI) of NetWorker needs improvement."
"They need to take off the tape and allow us to use different repositories in order to keep the data for five to 10 years."
"They cannot perform an incremental backup using VSS technology for SharePoint or MS SQL Server."
"Some functionality is restricted to Data Domain."
"I cannot see people choosing EMC NetWorker. At the moment everybody chooses to go for Veeam and Commvault."
"I believe that the area of support could be improved. They don't appear to have an adequate number of staff members to assist us if we have any problems."
"For me this is not acceptable... I hope this will be resolved in the 8.2 version of Networker, because restore speed is important (RTO)."
"While upgrading to a new version, we encounter challenges related to specific algorithms or code regulations."
 

Pricing and Cost Advice

"The pricing is between $120 and $150 per year."
"The solution is open source."
"Its price is reasonable."
"We pay 9,000 dollars per year for our license."
"They are not cheap."
"It's approximate, but I believe we pay around $20-30,000 a month in licensing."
"The tool is pricey."
"There is a licensing fee."
"Low cost is key."
"The pricing of this solution is very good."
"It is inexpensive compared to new products."
"I have a capacity-based license, but I don't know the exact cost of that license."
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Healthcare Company
8%
Financial Services Firm
8%
Outsourcing Company
8%
Financial Services Firm
14%
Comms Service Provider
13%
Manufacturing Company
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise1
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise33
Large Enterprise38
 

Questions from the Community

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What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What is your experience regarding pricing and costs for Dell NetWorker?
Regarding the pricing of Dell NetWorker, it depends on the deal or negotiation we have with the vendor, making it reasonable, although I cannot make a definitive decision without knowing the specif...
What needs improvement with Dell NetWorker?
Regarding the effectiveness of Dell NetWorker in terms of role-based access controls, I have experience with it, but I find it somewhat lacking in flexibility as it offers limited features, and I w...
 

Also Known As

Carbonite Recover Backup
NetWorker
 

Overview

 

Sample Customers

INLINE Commercial Construction, Hamilton County
Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport
Find out what your peers are saying about Carbonite Server vs. Dell NetWorker and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.