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Carbonite Server vs Dell NetWorker comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Carbonite Server
Ranking in Backup and Recovery
57th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
Cloud Backup (45th)
Dell NetWorker
Ranking in Backup and Recovery
10th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
86
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Backup and Recovery category, the mindshare of Carbonite Server is 1.0%, up from 0.6% compared to the previous year. The mindshare of Dell NetWorker is 1.2%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Dell NetWorker1.2%
Carbonite Server1.0%
Other97.8%
Backup and Recovery
 

Featured Reviews

CP
Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees
A reliable backup product which needs little management
For most technical users the setup and initial deployment are fairly straightforward and once deployed it 99% of the time looks after itself. Installation of the agents is similar to most other products in that it has an install wizard to guide you, the accompanying documentation is also very useful to assist wherever you are in the agent install and policy setup process. Normally our customers' IT team does the deployment of agents, however, this isn't a daunting task unless you are dealing with multiple servers to protect the product. On a server-by-server basis, the deployment doesn't take long. From the MSP side of things, the infrastructure sitting behind the scenes doesn't take too much to install, configure and maintain.
RaedHassan - PeerSpot reviewer
Senior Specialist Backup/Storage at National Bank of Kuwait
Has supported flexible multi-platform backups and improved over time
Regarding the effectiveness of Dell NetWorker in terms of role-based access controls, I have experience with it, but I find it somewhat lacking in flexibility as it offers limited features, and I would rate it around seven out of ten. It is not that there is something wrong with the role-based access controls in Dell NetWorker, but it lacks many permissions or roles to assign, providing options only for administrator or user. To improve Dell NetWorker for the next release, I recommend enhancing flexibility in the policy, allowing selection of multiple options within the same policy, and addressing issues like the DNS lookup dependency to make it more controllable from Dell NetWorker itself rather than relying on other applications. Looking forward, I would like to see improved policy features and a more enhanced GUI, as it is still slow.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Technical support handled all our issues quickly and effectively."
"The advice that I have for people looking into using Carbonite Server is that it seems reliable and easy to use."
"This solution is very simple to use and I will recommend it to anybody."
"The efficiency and convenience are excellent."
"Easy verification of things is the most valuable feature."
"The solution is a free engine to help work with the container."
"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."
"It does not slow down your computer or use a lot of resources as it works."
"The standout feature of Dell NetWorker is its expertise in handling our VMware environment."
"The technical support from EMC is 10 out of 10."
"The best feature is the DR replication for us."
"The initial setup is simple."
"Stability and the ease of taking backups are the biggest benefits of Dell NetWorker."
"The extensive information provided on tool properties has been very useful, specifically the information on databases."
"It is application aware for Meditech, Exchange and SQL."
"Technical support for this solution is very good; they are nice people and whenever we need support, they turn up and investigate, and within an hour they will start an investigation."
 

Cons

"It could be a little bit easier or faster to be able to access data files without having to download anything."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"The stability has room for improvement."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"They do not yet have USB recovery but they are adding it in coming releases."
"In the next release I would like to see an improvement in the auto failover option."
"The support for object storage isn't quite there yet; its public cloud support can be improved."
"The Hyper-V backup has room for improvement."
"Lacks a restore feature."
"The data storage capabilities should be improved."
"They need to take off the tape and allow us to use different repositories in order to keep the data for five to 10 years."
"It's complex in nature."
"I haven't had a good experience with technical support. It takes them a very long time to resolve issues."
"The process of upgrading versions should be improved because as it is now, you have to completely uninstall the old version first, and then install the new version."
"Since the product is not on the front banner of Dell, the support may not be the best."
"The web console could be a lot better."
 

Pricing and Cost Advice

"The pricing is between $120 and $150 per year."
"Its price is reasonable."
"The solution is open source."
"We pay 9,000 dollars per year for our license."
"The pricing for the telecom, government, and banking sectors is relatively affordable."
"You have to buy the deduplication software separately from the license."
"They are not cheap."
"It is excellent from the pricing point of view. It is free with Data Protection Suite. Similarly, when you purchase Avamar, Dell EMC NetWorker is free with one terabyte license capacity. Its price is very competitive."
"The price is a little on the high side, but it's reliable and provides a good service."
"The pricing of the solution is not the cheapest compared to other similar solutions. The Networker is available as a component of the Dell EMC Data Protection Suite package and it should have the ability to be purchased separately."
"The price of the solution could be lower, it is expensive."
"The pricing of this solution is very good."
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Top Industries

By visitors reading reviews
Comms Service Provider
10%
Computer Software Company
9%
Financial Services Firm
8%
Healthcare Company
7%
Financial Services Firm
14%
Comms Service Provider
11%
Manufacturing Company
8%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise1
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise33
Large Enterprise38
 

Questions from the Community

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What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What is your experience regarding pricing and costs for Dell NetWorker?
Regarding the pricing of Dell NetWorker, it depends on the deal or negotiation we have with the vendor, making it reasonable, although I cannot make a definitive decision without knowing the specif...
What needs improvement with Dell NetWorker?
Regarding the effectiveness of Dell NetWorker in terms of role-based access controls, I have experience with it, but I find it somewhat lacking in flexibility as it offers limited features, and I w...
 

Also Known As

Carbonite Recover Backup
NetWorker
 

Overview

 

Sample Customers

INLINE Commercial Construction, Hamilton County
Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport
Find out what your peers are saying about Carbonite Server vs. Dell NetWorker and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.