Carbonite Server vs Dell NetWorker comparison

"The solution is a free engine to help work with the container."

"It does not slow down your computer or use a lot of resources as it works."

"I find the BMR/image and the recovery pieces are valuable."

"It seems reliable and easy to use."

"The efficiency and convenience are excellent."

"The solution is very stable."

"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."

"Technical support handled all our issues quickly and effectively."

"The most valuable feature of Dell NetWorker is its quick configuration and handling of large databases."

"The support for legacy products is very good."

"If a centralized backup solution like Networker is deployed, the backup/recovery tasks will be on the responsibility of only one resource which is the backup administrator."

"The extensive information provided on tool properties has been very useful, specifically the information on databases"

"NetWorker has very good scalability."

"This solution is very stable."

"This solution is really the best in the market! After evaluating other solutions, we automatically decided to use this one."

"I started off as a storage engineer and ended up owning Dell EMC Data Domain and Dell EMC NetWorker. I've not used any other backup solutions at this scale. Dell EMC NetWorker does what I need it to do, it's efficient."

"In the next release I would like to see an improvement in the auto failover option."

"The Hyper-V backup has room for improvement."

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"The stability has room for improvement."

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

"They do not yet have USB recovery but they are adding it in coming releases."

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"I am not very satisfied with the support."

"I haven't had a good experience with technical support. It takes them a very long time to resolve issues."

"It is not easy to understand and deploy. It is complex in nature. Simplicity is not there. When we deploy it, the customer always needs some training from us. To make it user friendly, there should be one agent that can be used to back up every product. Dell EMC NetWorker uses so many user agents. In PowerProtect Data Manager, you can just install its VM, import that VM into vCenter, and you can start to do backups directly from vCenter. However, in Dell EMC NetWorker, you always need one server, and from that server, you need to initiate all backups. You must know the interface and the CLI. It is not user friendly. It would be a great feature if we can deploy Dell EMC NetWorker on a virtual machine, like Avamar. The additional features that are required in Dell EMC NetWorker are already available in PowerProtect Data Manager and Avamar. Therefore, there is no need to enhance Dell EMC NetWorker. It would be better if they can just rename it to PowerProtect Data Manager or Avamar."

"The installation process should be improved as it is complicated. To connect to a server, it's necessary to install a client on the server, which is challenging."

"The UI needs some enhancement to be more user-friendly."

"I would like to see encryption included in the next release to encrypt the data that we are backing up."

"There are some limitations regarding scalability of the product."

"The process of upgrading versions should be improved because as it is now, you have to completely uninstall the old version first, and then install the new version."

"We pay 9,000 dollars per year for our license."

"The solution is open source."

"The pricing is between $120 and $150 per year."

"Its price is reasonable."

"The price is a little on the high side, but it's reliable and provides a good service."

"Dell NetWorker is an expensive solution. None of the backup products are cheap. The licensing model offered is usually a five-year one."

"The price of the license could be cheaper and it would be a benefit if they came up with a new pricing model. The competitors here in Oman sell universal licensing where a number of virtual machines are hosted at the customer place which can be licensed, or you can license the CPU sockets in those servers. However, NetWorker offers only CPU sockets or overall storage capacity to backup, but there is no universal licensing where you can provide a number of VMs. They should offer more options to stay competitive with other solutions, such as Veeam."

"The solution follows a subscription model for licensing. We pay annually to use the solution and the price is high."

"If you purchase Avamar, NetWorker is free with Avamar, for one terabyte license capacity."

"The pricing of this solution is very good."

"It's approximate, but I believe we pay around $20-30,000 a month in licensing."

"The pricing for the telecom, government, and banking sectors is relatively affordable."