Carbonite Server vs Dell NetWorker comparison

OpenText and Dell Technologies are both solutions in the Backup and Recovery category. OpenText is ranked #57, while Dell Technologies is ranked #10 with an average rating of 7.7. OpenText holds a 0.9% mindshare in BRS, compared to Dell Technologies’s 1.2% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 90% of Dell Technologies users who would recommend it.

Carbonite Server

Read 7 Carbonite Server reviews

3,973 Views
2,702 Comparison Views

100% willing to recommend

Dell NetWorker

Read 86 Dell NetWorker reviews

7,308 Views
6,723 Comparison Views

90% willing to recommend

Carbonite Server

Dell NetWorker

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Dell NetWorker and Carbonite Server are both robust backup solutions competing in data protection. Dell NetWorker has an upper hand due to its advanced features, while Carbonite Server excels in pricing and ease of deployment.

Features: Dell NetWorker offers comprehensive data protection, scalability, and integration capabilities. Carbonite Server is known for its simplicity, reliable backup, and automated features.

Room for Improvement: Dell NetWorker needs improvements in performance speed, ease of use, and user-friendliness. Carbonite Server could benefit from better reporting tools, more flexible recovery options, and enhanced recovery flexibility.

Ease of Deployment and Customer Service: Dell NetWorker provides a complex deployment process along with solid customer service. Carbonite Server features straightforward deployment and responsive customer support.

Pricing and ROI: Dell NetWorker incurs higher setup costs, offering valuable investment through extensive features. Carbonite Server’s pricing is more affordable, providing a cost-effective solution with good ROI.

To learn more, read our detailed Carbonite Server vs. Dell NetWorker Report (Updated: August 2026).

Buyer's Guide

Carbonite Server vs. Dell NetWorker

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Carbonite Server

Ranking in Backup and Recovery

57th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Cloud Backup (44th)

Dell NetWorker

Ranking in Backup and Recovery

10th

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2026, in the Backup and Recovery category, the mindshare of Carbonite Server is 0.9%, up from 0.7% compared to the previous year. The mindshare of Dell NetWorker is 1.2%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
Dell NetWorker	1.2%
Carbonite Server	0.9%
Other	97.9%

Backup and Recovery

Featured Reviews

Chris Puddy

Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees

A reliable backup product which needs little management

For most technical users the setup and initial deployment are fairly straightforward and once deployed it 99% of the time looks after itself. Installation of the agents is similar to most other products in that it has an install wizard to guide you, the accompanying documentation is also very useful to assist wherever you are in the agent install and policy setup process. Normally our customers' IT team does the deployment of agents, however, this isn't a daunting task unless you are dealing with multiple servers to protect the product. On a server-by-server basis, the deployment doesn't take long. From the MSP side of things, the infrastructure sitting behind the scenes doesn't take too much to install, configure and maintain.

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RaedHassan

Senior Specialist Backup/Storage at National Bank of Kuwait

Has supported flexible multi-platform backups and improved over time

Regarding the effectiveness of Dell NetWorker in terms of role-based access controls, I have experience with it, but I find it somewhat lacking in flexibility as it offers limited features, and I would rate it around seven out of ten. It is not that there is something wrong with the role-based access controls in Dell NetWorker, but it lacks many permissions or roles to assign, providing options only for administrator or user. To improve Dell NetWorker for the next release, I recommend enhancing flexibility in the policy, allowing selection of multiple options within the same policy, and addressing issues like the DNS lookup dependency to make it more controllable from Dell NetWorker itself rather than relying on other applications. Looking forward, I would like to see improved policy features and a more enhanced GUI, as it is still slow.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is a free engine to help work with the container."

"I find the BMR/image and the recovery pieces are valuable."

"The solution is very stable."

"It does not slow down your computer or use a lot of resources as it works."

"It seems reliable and easy to use."

"The advice that I have for people looking into using Carbonite Server is that it seems reliable and easy to use."

"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."

"Technical support handled all our issues quickly and effectively."

More Carbonite Server pros

"The initial setup is simple."

"The solution is very user-friendly. After setting up five machines for our customers we teach them how to set up the agent and start doing their backups. It is very easy for them once they see how to do it, they like to do it on their own."

"Storage-wise, EMC is user-friendly."

"The compression ratio is very flexible for designing all the required policies for backup."

"NetWorker's most valuable feature is recovery, including the policy-based backups that can be configured."

"The solution has minimized the recovery time objective, and the recovery point objective, the RTO and RPO. Most customers are looking for to minimize downtime. The solution has helped ensure this."

"It is scalable software. All you need to increase is its RAM and CPU. It's pretty easy."

"The backup feature for this product is good. It is easy to set up and easy to scale."

More Dell NetWorker pros

Cons

"The Hyper-V backup has room for improvement."

"When you have to restore it, Carbonite takes a lot of time."

"In the next release I would like to see an improvement in the auto failover option."

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

"The stability has room for improvement."

"They do not yet have USB recovery but they are adding it in coming releases."

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

More Carbonite Server cons

"The interface is the same, so when we are trying to troubleshoot the logs, it doesn't display properly."

"In older versions, the graphical user interface isn't so good."

"There should be more vendors incorporated into the solution."

"The deduplication needs improvement and it could use better integration."

"Lacks a restore feature."

"The support is an area with concerns where improvements are required."

"NetWorker's major problem is its legacy software."

"I believe that the area of support could be improved. They don't appear to have an adequate number of staff members to assist us if we have any problems."

More Dell NetWorker cons

Pricing and Cost Advice

"Its price is reasonable."

"The solution is open source."

"The pricing is between $120 and $150 per year."

"We pay 9,000 dollars per year for our license."

"We use a license without a time term. We just need to buy additional support when needed."

"Licensing is based on the number of terabytes, so you need to purchase packages."

"The pricing for the telecom, government, and banking sectors is relatively affordable."

"The pricing is okay."

"If you purchase Avamar, NetWorker is free with Avamar, for one terabyte license capacity."

"It is not very expensive and not very cheap."

"You have to buy the deduplication software separately from the license."

"I have a capacity-based license, but I don't know the exact cost of that license."

More Dell NetWorker pricing and cost advice

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Top Industries

By visitors reading reviews

Comms Service Provider

11%

Healthcare Company

Computer Software Company

Construction Company

Financial Services Firm

14%

Comms Service Provider

12%

Manufacturing Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	3
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	33
Large Enterprise	38

Questions from the Community

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What's the difference between Dell EMC Avamar and Dell EMC NetWorker?

From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...

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What is your experience regarding pricing and costs for Dell NetWorker?

Regarding the pricing of Dell NetWorker, it depends on the deal or negotiation we have with the vendor, making it reasonable, although I cannot make a definitive decision without knowing the specif...

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What needs improvement with Dell NetWorker?

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Compared 5% of the time

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Compared 5% of the time

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Product Reports

Buyer's Guide

Cloud Backup

July 2026

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Buyer's Guide

Dell NetWorker

August 2026

Download Dell NetWorker product report

Also Known As

Carbonite Recover Backup

NetWorker

Overview

Carbonite Server offers robust disaster recovery and data protection, with efficient features for restoring and managing complex server environments.

With capabilities like Bare Metal Recovery and SQL granular restore, Carbonite Server supports AIX and AS/400 Series, making it versatile for different platforms. Its efficient replication and failover processes are particularly beneficial for maintaining business continuity. Users appreciate the straightforward setup, responsive technical support, and automatic updates. There is room for improvement in areas such as instant recovery, more granular user permissions, and enhanced cloud integration. Managed service providers find it useful for offering reliable cloud and on-premises backup solutions.

What are the key features of Carbonite Server?

Bare Metal Recovery: Simplifies full system recovery with minimal user intervention.
SQL Granular Restore: Enhances precision in database recovery operations.
Platform Support: Compatible with AIX, AS/400, VMware, vSphere, and vSAN.
Efficient Replication: Facilitates swift disaster recovery and data transfer.
Automatic Updates: Ensures current software status with less manual effort.

What benefits and ROI can users expect?

Disaster Recovery: Quick recovery processes improve business resilience.
Easy Verification: Simplifies compliance and data integrity checks.
Resource Efficiency: Minimizes system resource usage, enhancing performance.
Reliable Support: Access to responsive technical support mitigates downtime.
Data Protection: Comprehensive solutions for cloud backups and data security.

Industries leveraging Carbonite Server enjoy its ability to support cloud backups, off-site data protection, and complex server restoration, especially in virtualized environments. It is widely used by managed service providers to deliver backup services and ensure application consistency in data transfers.

OpenText

Dell NetWorker offers an intuitive interface, broad compatibility, and strong deduplication capabilities. It's designed for backup and recovery in VMware environments, providing seamless integration with Data Domain and support for large databases.

Focusing on efficient backup and recovery, Dell NetWorker supports physical and virtual servers, ensuring data protection and continuity. It features Client Direct for efficient data handling, automates and centralizes backup tasks, and is known for its robust performance. Some areas of improvement include enhancing deduplication, documentation, reporting, cloud vendor integrations, and third-party storage solutions compatibility. With complex configuration and scaling challenges, it requires skilled personnel for optimal use. Enhanced VMware, Hyper-V, and Microsoft Exchange support is needed, as is improved technical support and stability.

What are Dell NetWorker's key features?

User-friendly interface simplifies management.
Broad compatibility with diverse environments.
Strong deduplication for efficient storage use.
Seamless Data Domain integration.
Client Direct for direct data transfers.
Automated and centralized backup tasks.
Highly scalable to accommodate growing needs.

What benefits and ROI should users consider?

Improved data protection and continuity.
Streamlined backup and recovery processes.
Efficient handling of large data volumes.
Long-term data retention capabilities.
Integration with VMware and Data Domain.
Secure and reliable data management.

Dell NetWorker is implemented across industries like telecommunications, astronomy, and banking, primarily for backup and recovery across physical and virtual servers. Companies utilize it for secure data storage, safeguarding critical systems, and managing sizable databases. Many integrate it with VMware, leveraging its capabilities for data restoration to ensure business continuity.

Dell Technologies

Sample Customers

INLINE Commercial Construction, Hamilton County

Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport

Buyer's Guide

Carbonite Server vs. Dell NetWorker

August 2026

Free Report: Carbonite Server vs. Dell NetWorker

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