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Carbonite Server vs Unitrends comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Carbonite Server
Ranking in Backup and Recovery
57th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
Cloud Backup (45th)
Unitrends
Ranking in Backup and Recovery
26th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
35
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Backup and Recovery category, the mindshare of Carbonite Server is 1.0%, up from 0.6% compared to the previous year. The mindshare of Unitrends is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Unitrends0.7%
Carbonite Server1.0%
Other98.3%
Backup and Recovery
 

Featured Reviews

CP
Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees
A reliable backup product which needs little management
For most technical users the setup and initial deployment are fairly straightforward and once deployed it 99% of the time looks after itself. Installation of the agents is similar to most other products in that it has an install wizard to guide you, the accompanying documentation is also very useful to assist wherever you are in the agent install and policy setup process. Normally our customers' IT team does the deployment of agents, however, this isn't a daunting task unless you are dealing with multiple servers to protect the product. On a server-by-server basis, the deployment doesn't take long. From the MSP side of things, the infrastructure sitting behind the scenes doesn't take too much to install, configure and maintain.
Derek Schneider - PeerSpot reviewer
Manager, Information Technology at a hospitality company with 201-500 employees
Daily recovery tests have validated restore readiness and ensured consistent data protection
The best features of Unitrends include the daily reporting functionality. When backups fail, it is obvious in the logs what caused the issue. Most times it is a credential problem, which is relatively easy to resolve. Though I have experienced a few more challenging issues, nothing has affected critical backup restore functionality. Every time I have needed to restore something, it has worked successfully. The support team is readily available when I need assistance, and they help walk me through issues, solving them within a reasonable timeframe. The automated backup scheduling feature has helped our organization in managing backup timelines and consistency by handling all the work automatically. We set the schedule, breaking things into smaller chunks since our main common area for files is large. I have staggered the backups so some areas receive more attention than others, particularly for less active data. Adding, removing, excluding, and inputting elements is straightforward. The system makes it simple to schedule portions and generate reports on their functionality. The impact of Unitrends' instant recovery features on strengthening data security measures is significant. I generally use instant recovery when restoring specific files or instances where we need data that has changed. The process involves loading the backup, selecting the desired version, waiting for it to unpack, and retrieving the file. Every restore attempt has been successful. I run instant recovery daily in test mode on two virtual machines. I use it to test my domain controller and file server to ensure they communicate properly in the test environment. This ensures that in case of failure, I can activate the recovery and restore server functionality.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution is very simple to use and I will recommend it to anybody."
"Technical support handled all our issues quickly and effectively."
"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."
"The solution is a free engine to help work with the container."
"I find the BMR/image and the recovery pieces are valuable."
"It does not slow down your computer or use a lot of resources as it works."
"It seems reliable and easy to use."
"The solution is very stable."
"It is a quick and easy way to organize my backups and to keep track of them."
"Customer Service: Awesome support. Technical Support: Awesome support."
"Stability-wise, I rate this solution a nine out of ten."
"Easily mastered interface and application for backup/recovery, versatile, works well in VM and physical environments, with nice VM or file-level recovery without spinning anything up to accommodate."
"Unitrends has helped us cut down the time that it takes to restore a server to its original configuration."
"The backup feature and recovery option are good because they allow the instant recovery of Hyper-V nodes and files."
"It has reduced recovery time, from recovering VMs to just simple file-level recovery, and it's all fast and easy."
"When I have had to use tech support, they've been very good."
 

Cons

"The support for object storage isn't quite there yet; its public cloud support can be improved."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"The Hyper-V backup has room for improvement."
"When you have to restore it, Carbonite takes a lot of time."
"The stability has room for improvement."
"In the next release I would like to see an improvement in the auto failover option."
"They do not yet have USB recovery but they are adding it in coming releases."
"I would like to see an improvement on the management user interface, as well as Kellion integrations."
"The amount of updates which are being released. Updates should be limited to two or three a year, focusing more on quality instead of a rushed bug release."
"For smaller K12 schools, I wish they offered a beefier free version with more storage and options."
"There are some questions as to how safely they are storing backup data."
"Comparing the features and the working pattern, definitely they have to come down on pricing if they want to compete in the market."
"The solution's base operating system needs to be improved."
"Renewal issues: It should have the ability to do year-by-year for multiple years."
"It would be great to have the job throttle/limit the max number of backups on a single ESXi host."
"I would like to see the improve High availability features like switchover and switchback process. also unitrends boomerang compatibilities."
 

Pricing and Cost Advice

"We pay 9,000 dollars per year for our license."
"The solution is open source."
"Its price is reasonable."
"The pricing is between $120 and $150 per year."
"Their licensing depended on the number of CPUs you had."
"When you purchase initially, get into the program which gives replacement hardware for free when you renew your support agreement."
"We found that the cost of Unitrends was about the same as the Dell DR6300. We liked the fact that the Unitrends appliance was all-in-one."
"The cost of Unitrends definitely draws you in. The licensing is all included in the appliance, which is a great incentive."
"Based on a scale of one to ten, with one being low and ten being high, I would rate the pricing of this solution as a three. Also, there are no additional costs involved in the standard licensing of the solution."
"I would rate the solution's pricing a four out of ten. The licensing is yearly and it depends on the customers."
"Pricing model constantly changes."
"No comment."
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Top Industries

By visitors reading reviews
Comms Service Provider
10%
Computer Software Company
9%
Financial Services Firm
8%
Healthcare Company
7%
Manufacturing Company
14%
Construction Company
14%
Retailer
10%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise1
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise16
Large Enterprise8
 

Questions from the Community

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Earn 20 points
What needs improvement with Unitrends?
I would evaluate the impact of Unitrends' ransomware detection for strengthening our data security measures as somewhat misleading. The ransomware detection from the appliance incorrectly identifie...
What is your primary use case for Unitrends?
Our main use case for Unitrends is taking our on-premise virtual machines or bulk data store and backing it up on a daily basis, or more frequently depending on requirements, and testing the virtua...
What advice do you have for others considering Unitrends?
Regarding Unitrends' integration with leading cloud services, I utilize Spanning, which handles Microsoft 365 environment backup for a location without direct file server access. Their SharePoint d...
 

Also Known As

Carbonite Recover Backup
No data available
 

Overview

 

Sample Customers

INLINE Commercial Construction, Hamilton County
NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
Find out what your peers are saying about Carbonite Server vs. Unitrends and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.