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Catchpoint vs Quest Foglight for APM [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Catchpoint
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
24
Ranking in other categories
Application Performance Monitoring (APM) and Observability (14th), Network Monitoring Software (13th), Cloud Monitoring Software (12th), Digital Experience Monitoring (DEM) (4th)
Quest Foglight for APM [EOL]
Average Rating
8.0
Number of Reviews
22
Ranking in other categories
No ranking in other categories
 

Featured Reviews

reviewer2867268 - PeerSpot reviewer
Observability Architect at a financial services firm with 10,001+ employees
Proactive synthetic monitoring has reduced major incidents and provides global user experience insights
One thing that is not available is the multi-factor authentication feature concerning monitoring any applications. If an application depends upon MFA for its login flow, Catchpoint doesn't have the ability to bypass or monitor that flow for multi-factor authentication. This is one area where I would like to see improvement in the tool because many applications nowadays use multi-factor authentication, and Catchpoint does lag a bit in providing the end-to-end synthetic observability for applications dependent on MFA. This is one of the major areas needing improvement. Otherwise, Catchpoint has been one of the greatest tools in the synthetic monitoring or digital experience monitoring space, and I don't see anything else right now, but MFA is something that certainly needs some improvement.
AK
Consultant at a tech services company with 1,001-5,000 employees
Drill-down monitoring shows us the entire transaction chain, from the front end to back end. It needs HTML5 interface.
I want to see a new interface that contains HTML5 features. The current version of Foglight (on-premise edition) is so fusty in comparison with leaders of Gartner APM Quadrant - i.e. Appdynamics, NewRelic, Dynatrace. If you try to compare SaaS and on-premise Foglight versions you can see differences in UI-design. It's my subjective experiences, but SaaS version looks more modern. Hope this helps

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product's most valuable feature is the ability to identify and troubleshoot network issues."
"After using Catchpoint, we were close to 90 percent, where out of ten incidents, just one incident came from a customer, and the remaining were detected by internal sources, especially with Catchpoint."
"The solution offers three different ways of slicing data to look for abnormalities."
"During business hours, it has worked absolutely fine without any issues."
"Catchpoint has a very professional service team, they can help you with the scripting and other functionalities, and they have a dedicated network team, so if you face any issues with the geolocations on the nodes or anything related to the network, there is dedicated support available 24 hours a day, seven days a week."
"Overall, Catchpoint has been a strong platform for us to provide proactive digital experience monitoring."
"Overall, my experience with Catchpoint was really great, as it offers monitoring of performance, websites, APIs, and internet services for organizations."
"Catchpoint's customer service and support are valuable."
"Our ROI has been great it has saved us many times to resolve issues before customers started complaining."
"Foglight has been our go to monitoring tool for several years in the DB2 and Oracle space."
"Foglight is the best overall solution we use, but it doesn't do everything we need or doesn't provide the best solution to everything we want to monitor."
"We are able to capture the real time user experience of our solutions and we have an understanding of overall performance."
"Intuitive, Single-pane-of-glass dashboards for real-time statistics and long-term statistics for capacity management and in-depth analytics"
"It provides a history of the activities on our SQL servers."
"The extensive monitoring tools embedded in Foglight are a real asset."
"Dell Foglight does analyze and optimize your virtual infrastructure. It definitely reduces operational cost."
 

Cons

"My experience with pricing, setup effort, and licensing with Catchpoint is that it is not the cheapest product."
"One thing that is not available is the multi-factor authentication feature concerning monitoring any applications."
"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East."
"The old user version was better, it was more user-friendly."
"One thing that is not available is the multi-factor authentication feature concerning monitoring any applications."
"There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring."
"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."
"One improvement for Catchpoint is the detail analysis logs that we struggle to find within the tool."
"We have not realized a good ROI on the product due to the fact that we were not able to monitor our core application which runs on Webmethods."
"The price is expensive for us."
"I think installation and setup needs little more improvement especially when you are installing with external database."
"I want to see a new interface that contains HTML5 features."
"Being able to incorporate other bespoke monitoring into Foglight would have made the tool even more useful."
"Stability was always an issue in large environments."
"We are running a Webmethods stack (Software AG) and Foglight is unable to instrument. We are in a POC with Dynatrace and it was able to instrument with little effort."
"There are some metrics I'd like to track that are difficult to find or implement into a tracking solution without a lot of manual work."
 

Pricing and Cost Advice

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."
"In terms of licensing fees, I believe they were slightly higher."
"The solution's pricing varies based on services and licensing models."
"The solution's pricing is comparable to the last tool we were using."
"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."
"Foglight can be expensive I would go with the pricing at a three year deal."
"Since the product split – the licensing is a bit more complex."
"I recall it being a very expensive solution relative to function and stability."
"The price is expensive for us."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Construction Company
11%
Comms Service Provider
8%
Retailer
8%
Outsourcing Company
16%
Marketing Services Firm
14%
Construction Company
13%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise22
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise7
Large Enterprise13
 

Questions from the Community

What is your experience regarding pricing and costs for Catchpoint?
My experience with pricing, setup cost, and licensing is that I am not directly involved in pricing, but the pricing is very decent.
What needs improvement with Catchpoint?
Catchpoint can be improved by supporting some of the APIs and other technical testing with some kind of metric validations as well. I do not have anything more to add about the needed improvements,...
What is your primary use case for Catchpoint?
My main use case for Catchpoint is mostly automating. I use Catchpoint automatically for automated monitoring of our various UIs and also the backend APIs. We rely on Chrome and Selenium and JavaSc...
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Also Known As

No data available
Foglight, Dell Foglight
 

Overview

 

Sample Customers

Information Not Available
Anji Automotive Logistics, Unimat, Priceline.com
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