Catchpoint vs Zabbix comparison

Catchpoint and Zabbix are both solutions in the Network Monitoring Software category. Catchpoint is ranked #62 with an average rating of 8.0, while Zabbix is ranked #1 with an average rating of 8.7. Catchpoint holds a 0.5% mindshare in NMS, compared to Zabbix’s 6.9% mindshare. Additionally, 100% of Catchpoint users are willing to recommend the solution, compared to 95% of Zabbix users who would recommend it.

Catchpoint

Read 14 Catchpoint reviews

1,967 Views
826 Comparison Views

100% willing to recommend

Zabbix

Read 108 Zabbix reviews

23,563 Views
14,138 Comparison Views

95% willing to recommend

Catchpoint

Zabbix

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

Zabbix and Catchpoint compete in the monitoring solutions category. Catchpoint seems to have the upper hand due to its comprehensive features.

Features:Zabbix users value its extensive monitoring capabilities, open-source nature, and cost-effectiveness. Catchpoint users highlight its in-depth performance monitoring, real-time analytics, and advanced analytics capabilities.

Room for Improvement:Zabbix needs a more modern interface, better scalability, and improved customer support. Catchpoint requires easier setup processes, better integration capabilities, and a more user-friendly approach to deployment.

Ease of Deployment and Customer Service:Zabbix has a straightforward deployment process but lacks in support. Catchpoint has a steeper learning curve yet benefits from responsive customer service.

Pricing and ROI:Zabbix, being open-source, offers lower initial setup costs, making it appealing for small to medium-sized businesses with attractive ROI. Catchpoint, despite being more expensive, delivers high ROI due to its feature richness and responsive support. The decisive factor here is budget flexibility with Zabbix being more affordable and Catchpoint providing greater strategic value.

To learn more, read our detailed Catchpoint vs. Zabbix Report (Updated: January 2026).

Buyer's Guide

Catchpoint vs. Zabbix

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Catchpoint

Ranking in Application Performance Monitoring (APM) and Observability

38th

Ranking in Network Monitoring Software

62nd

Ranking in Cloud Monitoring Software

31st

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Digital Experience Monitoring (DEM) (12th)

Zabbix

Ranking in Application Performance Monitoring (APM) and Observability

10th

Ranking in Network Monitoring Software

1st

Ranking in Cloud Monitoring Software

1st

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

108

Ranking in other categories

Server Monitoring (1st), IT Infrastructure Monitoring (1st)

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of Catchpoint is 0.5%, up from 0.4% compared to the previous year. The mindshare of Zabbix is 6.9%, down from 11.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
Zabbix	6.9%
Catchpoint	0.5%
Other	92.6%

Network Monitoring Software

Featured Reviews

AnmolRai

Technical Consultant Project Lead at a consultancy with 10,001+ employees

Valuable monitoring features enhance ecommerce experience while improvement needed in region-specific insights

As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive similar data for the China market as we do for North America and Asia Pacific, this would be helpful.

Read full review

KamranBhatti

Network Engineer at a computer software company with 11-50 employees

Helps reduce response time but has room to improve customization complexity

We are not working on simple standalone solutions like Kaspersky DDoS Protection or Hybrid Cloud Security. Once you understand Zabbix, then it is easy to customize those web pages and graphs for our customer use. It is fully automated to your requirements. Zabbix is working fine with no issues, and I am satisfied with it. We have combined Zabbix and SolarWinds. The integration works fine, and it is easy to integrate Zabbix with the IT environment. We were trying to purchase MDR (Managed Detection and Response), but we are not working on that. I don't have real experience with MDR. We are using Falcon software for that. We are working with Falcon Complete, not with Sandbox. We are not using Kaspersky for business or cloud protection. For that, we are using Zabbix CrowdStrike Falcon Complete solution. I have given this review an overall rating of 8.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn."

"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."

"The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue."

"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."

"We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side."

"Catchpoint provides a great amount of information."

"The solution offers three different ways of slicing data to look for abnormalities."

"Catchpoint's customer service and support are valuable."

More Catchpoint pros

"It is a great product. The SNMP protocol tracking feature is good. I really like how it tracks SNMP. The alerts are also great."

"SNMP monitoring, source discovery, and alert triggering are most valuable."

"The solution allows for good integration with other products."

"The initial setup was very quick. The first time it was long because I didn't know it yet. I was only using Windows. The first time was very difficult because of the operating system."

"The resource usage, CPU utilization, disk usage, network monitoring, network performance, and alerting features are invaluable."

"Zabbix is an excellent performance monitoring tool."

"Zabbix is both stable and scalable."

"Dashboard and the customization of the items and triggers are the most valuable features."

More Zabbix pros

Cons

"As part of the improvement, there are certain categories, like for the China market, where we face issues."

"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."

"There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing."

"It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow."

"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."

"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."

"Catchpoint can be improved by focusing solely on network monitoring."

"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer."

More Catchpoint cons

"The graphical user interface could be customized a little bit more, and also the dashboard could be more friendly."

"There's a small module of APM, however, it is not an enhanced version. People usually ask for a full-fledged APM solution."

"The user web interface is a little bit too basic, we need to link Zabbix to Grafana to have more options, such as graphs and charts. The interface needs to be improved. Additionally, there could be better integration with Grafana API."

"The networking monitor is not too easy to work with."

"The only improvement I would suggest, revolves around its AI and ML capabilities."

"The stability could be better."

"The solution needs to add features for finding loopholes or problems and their root causes."

"We would like to monitor other touchpoints such as ATM machines. It would be great if it can provide monitoring of ATM machines. Compatibility with other products would also be great."

More Zabbix cons

Pricing and Cost Advice

"The solution's pricing varies based on services and licensing models."

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"In terms of licensing fees, I believe they were slightly higher."

"The solution's pricing is comparable to the last tool we were using."

"There are no licenses."

"It is worth every cent to pay or even study to do your own installation."

"The tool's licensing costs are yearly."

"It is open source. If you want to have a subscription or official support, you can pay for it. They have different plans, which are not that expensive. The plans are based on per monitoring server, not per monitored equipment. So, it is not at all expensive, and you can also live without the support if you want a cheaper option."

"There is a license required for this solution and we pay annually for our license."

"The product is an open source and free solution."

"I was using the free, Community Edition."

"It's an open-source solution that can be used free of charge."

More Zabbix pricing and cost advice

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Financial Services Firm

23%

Retailer

12%

Real Estate/Law Firm

Manufacturing Company

Computer Software Company

13%

Financial Services Firm

10%

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	56
Midsize Enterprise	23
Large Enterprise	34

Questions from the Community

What do you like most about Catchpoint?

Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.

See all answers

What is your experience regarding pricing and costs for Catchpoint?

The solution's pricing varies based on services and licensing models. Clients typically see significant operational and cost efficiencies, with time savings estimated between 30% and 40%.

See all answers

What needs improvement with Catchpoint?

See all answers

What do you like most about Zabbix?

The template system in Zabbix is very beneficial as it saves time in configuration.

See all answers

What is your experience regarding pricing and costs for Zabbix?

I think Zabbix is economical, whereas SolarWinds is expensive. SolarWinds has a lot of secure features, but Zabbix is providing everything free of cost. Zabbix is economical, and you can install it...

See all answers

What needs improvement with Zabbix?

The potential and customization is a little difficult because you have to learn scripts. I think Zabbix needs to improve the customization better. At present, I am satisfied with the functionality ...

See all answers

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Compared 7% of the time

Splunk Observability Cloud vs Catchpoint

Compared 5% of the time

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Compared 8% of the time

LibreNMS vs Zabbix

Compared 7% of the time

Icinga vs Zabbix

Compared 5% of the time

Nagios XI vs Zabbix

Compared 4% of the time

Centreon vs Zabbix

Compared 4% of the time

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Product Reports

Buyer's Guide

Catchpoint

January 2026

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Buyer's Guide

Zabbix

January 2026

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Overview

Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.

Learn more at: https://www.catchpoint.com/

Catchpoint

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

Zabbix

Sample Customers

Information Not Available

1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba

Buyer's Guide

Catchpoint vs. Zabbix

January 2026

Free Report: Catchpoint vs. Zabbix

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