Catchpoint vs Zabbix comparison

Catchpoint and Zabbix are both solutions in the Network Monitoring Software category. Catchpoint is ranked #58 with an average rating of 8.0, while Zabbix is ranked #1 with an average rating of 8.7. Catchpoint holds a 0.5% mindshare in NMS, compared to Zabbix’s 5.7% mindshare. Additionally, 100% of Catchpoint users are willing to recommend the solution, compared to 95% of Zabbix users who would recommend it.

Catchpoint

Read 14 Catchpoint reviews

2,237 Views
984 Comparison Views

100% willing to recommend

Zabbix

Read 108 Zabbix reviews

24,126 Views
14,476 Comparison Views

95% willing to recommend

Catchpoint

Zabbix

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

Zabbix and Catchpoint compete in the monitoring solutions category. Catchpoint seems to have the upper hand due to its comprehensive features.

Features:Zabbix users value its extensive monitoring capabilities, open-source nature, and cost-effectiveness. Catchpoint users highlight its in-depth performance monitoring, real-time analytics, and advanced analytics capabilities.

Room for Improvement:Zabbix needs a more modern interface, better scalability, and improved customer support. Catchpoint requires easier setup processes, better integration capabilities, and a more user-friendly approach to deployment.

Ease of Deployment and Customer Service:Zabbix has a straightforward deployment process but lacks in support. Catchpoint has a steeper learning curve yet benefits from responsive customer service.

Pricing and ROI:Zabbix, being open-source, offers lower initial setup costs, making it appealing for small to medium-sized businesses with attractive ROI. Catchpoint, despite being more expensive, delivers high ROI due to its feature richness and responsive support. The decisive factor here is budget flexibility with Zabbix being more affordable and Catchpoint providing greater strategic value.

To learn more, read our detailed Catchpoint vs. Zabbix Report (Updated: January 2026).

Buyer's Guide

Catchpoint vs. Zabbix

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Catchpoint

Ranking in Application Performance Monitoring (APM) and Observability

40th

Ranking in Network Monitoring Software

58th

Ranking in Cloud Monitoring Software

32nd

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Digital Experience Monitoring (DEM) (11th)

Zabbix

Ranking in Application Performance Monitoring (APM) and Observability

9th

Ranking in Network Monitoring Software

1st

Ranking in Cloud Monitoring Software

1st

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

108

Ranking in other categories

Server Monitoring (1st), IT Infrastructure Monitoring (1st)

Mindshare comparison

As of February 2026, in the Network Monitoring Software category, the mindshare of Catchpoint is 0.5%, up from 0.4% compared to the previous year. The mindshare of Zabbix is 5.7%, down from 12.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
Zabbix	5.7%
Catchpoint	0.5%
Other	93.8%

Network Monitoring Software

Featured Reviews

AnmolRai

Technical Consultant Project Lead at a consultancy with 10,001+ employees

Valuable monitoring features enhance ecommerce experience while improvement needed in region-specific insights

As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive similar data for the China market as we do for North America and Asia Pacific, this would be helpful.

Read full review

KamranBhatti

Network Engineer at a computer software company with 11-50 employees

Helps reduce response time but has room to improve customization complexity

We are not working on simple standalone solutions like Kaspersky DDoS Protection or Hybrid Cloud Security. Once you understand Zabbix, then it is easy to customize those web pages and graphs for our customer use. It is fully automated to your requirements. Zabbix is working fine with no issues, and I am satisfied with it. We have combined Zabbix and SolarWinds. The integration works fine, and it is easy to integrate Zabbix with the IT environment. We were trying to purchase MDR (Managed Detection and Response), but we are not working on that. I don't have real experience with MDR. We are using Falcon software for that. We are working with Falcon Complete, not with Sandbox. We are not using Kaspersky for business or cloud protection. For that, we are using Zabbix CrowdStrike Falcon Complete solution. I have given this review an overall rating of 8.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side."

"The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue."

"The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."

"The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."

"One of the features, the scatter plot, is very useful. It shows red dots wherever there are issues."

"Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn."

"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."

"The product's most valuable feature is the ability to identify and troubleshoot network issues."

More Catchpoint pros

"The initial setup, while not simple, is easier than other products."

"I like being able to use proxy servers for different locations. The agents are pretty cool. They're easy to roll out. The standard out-of-the-box templates are also pretty easy to use. The integration with other learning products is also good. I have, in the past, used Slack, but we've integrated it with Microsoft Teams. We also use it for SMS with a service called Redcoat. It is very flexible. It does what I need it to do, and my manager is very happy because it doesn't cost anything. We are nearing 4,000 hosts inside Zabbix, and we've got another 6,000 access points to add to it. We've thrown everything at it, and it has managed to keep going. I am very impressed with the tool, and I'd shake their hand very hard if I got to say the compliments to the Zabbix team. They keep improving it and doing refreshes, which is one good thing about it. There is also online information as well as books that you can purchase if you're willing to read enough. There is a lot to pick up, but it is a pretty complete solution."

"The most valuable features are the monitoring and the ease with which we can set it up at customer sites with our custom Zabbix proxy and tools."

"The most valuable feature is the monitoring of virtual machines."

"Health and communication links availability."

"The integration with third-party tools and the alerts are most valuable."

"It can send messages to our ticketing system."

"Zabbix is both stable and scalable."

More Zabbix pros

Cons

"It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow."

"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."

"The old user version was better, it was more user-friendly."

"Catchpoint can be improved by focusing solely on network monitoring."

"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."

"As part of the improvement, there are certain categories, like for the China market, where we face issues."

"There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring."

"As part of the improvement, there are certain categories, like for the China market, where we face issues."

More Catchpoint cons

"In the next release, I'm hoping for features targeted towards larger users with more customizable options. Despite this, I think pre-canned reports that can be used straight out of the box would be beneficial rather than having to configure each report individually. Additionally, a deeper dive into software configurations on the machines would be useful, although I understand there may be challenges in implementing this due to scripting requirements. More documentation would also be appreciated."

"I would like for this solution to be more cloud-friendly."

"The integration of the product is not so easy, especially when it comes to the application database."

"Improvement is needed as per customer requirements."

"Documentation terminology could be improved."

"I had problems using Zabbix when working with SUSE Enterprise; many companies use SUSE."

"We would like to monitor other touchpoints such as ATM machines. It would be great if it can provide monitoring of ATM machines. Compatibility with other products would also be great."

"The documentation gets a bit messy between versions and is not too detailed, which is a bit painful for first-timers, especially when they run into issues."

More Zabbix cons

Pricing and Cost Advice

"In terms of licensing fees, I believe they were slightly higher."

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."

"The solution's pricing is comparable to the last tool we were using."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"The solution's pricing varies based on services and licensing models."

"We use the open-source version of Zabbix."

"This is an open-source solution that can be used free of charge."

"It's free software released under the GNU/GPL license."

"There are no licenses."

"We are using the free, open-source version."

"Its licensing is fair. It seems to be much cheaper than others."

"The tool's licensing is good."

"It's an open-source solution that can be used free of charge."

More Zabbix pricing and cost advice

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Financial Services Firm

22%

Retailer

12%

Real Estate/Law Firm

Manufacturing Company

Computer Software Company

12%

Financial Services Firm

10%

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	56
Midsize Enterprise	23
Large Enterprise	34

Questions from the Community

What do you like most about Catchpoint?

Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.

See all answers

What is your experience regarding pricing and costs for Catchpoint?

The solution's pricing varies based on services and licensing models. Clients typically see significant operational and cost efficiencies, with time savings estimated between 30% and 40%.

See all answers

What needs improvement with Catchpoint?

See all answers

What do you like most about Zabbix?

The template system in Zabbix is very beneficial as it saves time in configuration.

See all answers

What is your experience regarding pricing and costs for Zabbix?

I think Zabbix is economical, whereas SolarWinds is expensive. SolarWinds has a lot of secure features, but Zabbix is providing everything free of cost. Zabbix is economical, and you can install it...

See all answers

What needs improvement with Zabbix?

The potential and customization is a little difficult because you have to learn scripts. I think Zabbix needs to improve the customization better. At present, I am satisfied with the functionality ...

See all answers

Comparisons

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Compared 12% of the time

ThousandEyes vs Catchpoint

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Compared 9% of the time

New Relic vs Catchpoint

Compared 5% of the time

Splunk Observability Cloud vs Catchpoint

Compared 5% of the time

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Checkmk vs Zabbix

Compared 8% of the time

LibreNMS vs Zabbix

Compared 6% of the time

Icinga vs Zabbix

Compared 5% of the time

Nagios XI vs Zabbix

Compared 4% of the time

Centreon vs Zabbix

Compared 4% of the time

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Product Reports

Buyer's Guide

Catchpoint

February 2026

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Buyer's Guide

Zabbix

January 2026

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Overview

Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.

Learn more at: https://www.catchpoint.com/

Catchpoint

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

Zabbix

Sample Customers

Information Not Available

1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba

Buyer's Guide

Catchpoint vs. Zabbix

January 2026

Free Report: Catchpoint vs. Zabbix

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