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Cisco MDR vs CrowdStrike Falcon Complete MDR comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco MDR
Ranking in Managed Detection and Response (MDR)
37th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
1
Ranking in other categories
No ranking in other categories
CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
3rd
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
93
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Managed Detection and Response (MDR) category, the mindshare of Cisco MDR is 0.9%, up from 0.4% compared to the previous year. The mindshare of CrowdStrike Falcon Complete MDR is 4.5%, down from 10.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon Complete MDR4.5%
Cisco MDR0.9%
Other94.6%
Managed Detection and Response (MDR)
 

Featured Reviews

Gurkan Tuzmen - PeerSpot reviewer
Infrastructure&Security Manager at HDI sigorta
Shows network traffic and anomalies but needs to integrate deep analytics
The tool shows me network traffic and its anomalies.  Cisco MDR needs to incorporate machine learning and deep analytics.  I would rate the product's stability a nine out of ten.  I would rate Cisco MDR's scalability an eight out of ten. My company has 700-10,000 users for the product.  Cisco…
reviewer2895252 - PeerSpot reviewer
Security Analyst at a real estate/law firm with 1,001-5,000 employees
Round-the-clock monitoring has freed our small team and improves our threat response focus
In terms of improvement for CrowdStrike Falcon Complete MDR, they just keep going full steam ahead. The biggest room for a house is the room for improvement, but as of right now, I don't have any complaints about CrowdStrike Falcon Complete MDR. Additional features that should be included in the next release of CrowdStrike Falcon Complete MDR would be on-demand scanning. That is something we have to do manually. For instance, if a user plugs in a USB device, even though in our environment we have USB devices locked completely, CrowdStrike Falcon Complete MDR will still read those devices even though they can't physically access them. If it does find malicious software, those are manually done still, and that's per the SLA. I have had a few of those that have come up, but those have been few and far between.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool shows network traffic and its anomalies."
"The real-time response features are valuable for us."
"The solution offers seamless SOC extension, zero-day protection, advanced threat intelligence, and rapid incident containment."
"The exposure management covers vulnerability management in discovery."
"My advice to anyone looking into implementing CrowdStrike Falcon Complete is to go for it."
"We've seen a tremendous improvement since implementing CrowdStrike Falcon. In the past few years, we were exposed to 30 different attacks, but now our environment is completely monitored, and everything is detected. It catches threats and attacks before they occur."
"The most valuable features of the solution stem from the fact that we can track all of it in one place across all those different locations."
"What's most valuable about CrowdStrike Falcon Complete as an endpoint security solution is that it provides different features against malware outbreaks. The solution is also cloud-based so it offers flexibility in terms of managing it. It's also easy to deploy the agent and you can deploy it through CrowdStrike, your CloudStrike console, or you can take that agent out and you can use different solutions to deploy it through your group policy, your SSCM, or any asset management tool."
"CrowdStrike side, Falcon is the Endpoint Detection, Overwatch is the service that sits behind it. From a human point of view looks at the anomalies that normal AI and machine learning couldn't catch. So it is the combination of the two that really works well."
 

Cons

"Cisco MDR needs to incorporate machine learning and deep analytics."
"It's my understanding that the reporting aspect of the solution could be improved. It should be more flexible and robust."
"Of course, the cost is going to take a couple of years to get back after the initial cost investment."
"In my opinion, CrowdStrike Falcon Complete MDR can be improved by reducing the requirement for us to build a lot of the policies ourselves, as it would help a lot if there were more of those policies out of the box that we can leverage right away instead of developing them over time; I believe there should be a common denominator of policy that could be suggested at implementation time."
"The solution should include some sort of DLP capabilities."
"The documentation that they had for the use of their API's was not very helpful."
"The reporting for this solution could be improved."
"The support is good from CrowdStrike Falcon Complete. We call them and we have a response immediately. They could improve by increasing their knowledge."
"The support for CrowdStrike Falcon Complete is not good. They take a very long time to respond, it takes 24 to 28 hours for them to get back to us."
 

Pricing and Cost Advice

"The tool's pricing is high and I would rate it a four out of ten."
"CrowdStrike has a reasonable price."
"The licenses are sold per user."
"The pricing is a little bit higher than other OEM competitors in the market, like SentinelOne and Trend Micro."
"There is a license for this solution and everything is included. However, The price of the could be lower."
"I think the pricing is a little high."
"The licensing cost for this solution is $5000 per license, with each machine requiring its own license."
"The price is okay, although you're not going to get away cheap when it comes to security."
"They are really reasonable for the services they are providing. When you add more endpoints, you are going to pay more for the license."
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Top Industries

By visitors reading reviews
Construction Company
16%
University
16%
Outsourcing Company
13%
Financial Services Firm
11%
Outsourcing Company
10%
Manufacturing Company
9%
Financial Services Firm
9%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise23
Large Enterprise35
 

Questions from the Community

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What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
This service has definitely decreased the time needed for detecting, investigating, or responding to threats. As for how much it has decreased, I would say dramatically. It's hard to put a specific...
What needs improvement with CrowdStrike Falcon Complete?
An improvement I could suggest for this service would be a live support option because sometimes we reach out to CrowdStrike Falcon Complete MDR, and it takes some time to get a quicker response if...
What is your primary use case for CrowdStrike Falcon Complete?
We acquired CrowdStrike Falcon Complete MDR about seven months ago. The security challenges or resource constraints that led my company to choose CrowdStrike Falcon Complete MDR stem from using a d...
 

Also Known As

Cisco Managed Detection and Response
Falcon Complete
 

Overview

 

Sample Customers

Information Not Available
Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Find out what your peers are saying about Huntress, SentinelOne, CrowdStrike and others in Managed Detection and Response (MDR). Updated: September 2026.
913,806 professionals have used our research since 2012.