Try our new research platform with insights from 80,000+ expert users

Cisco MDR vs CrowdStrike Falcon Complete MDR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco MDR
Ranking in Managed Detection and Response (MDR)
27th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
1
Ranking in other categories
No ranking in other categories
CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
79
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Managed Detection and Response (MDR) category, the mindshare of Cisco MDR is 0.3%, down from 0.8% compared to the previous year. The mindshare of CrowdStrike Falcon Complete MDR is 14.1%, down from 15.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Gurkan Tuzmen - PeerSpot reviewer
Shows network traffic and anomalies but needs to integrate deep analytics
The tool shows me network traffic and its anomalies.  Cisco MDR needs to incorporate machine learning and deep analytics.  I would rate the product's stability a nine out of ten.  I would rate Cisco MDR's scalability an eight out of ten. My company has 700-10,000 users for the product.  Cisco…
Otis Brinson - PeerSpot reviewer
Helps users keep track of everything from one place
The most valuable features of the solution stem from the fact that we can track all of it in one place across all those different locations. Because it's cloud-based and reports up to the cloud, we also have access to the back end, and an incident response team monitors all incidents. We also have an escalation process in place. From my perspective, there are other pieces of CrowdStrike that the security architect team uses as well, but I don't get involved with those as much. I usually just wait for the end results or the notification if I need to get involved if there is an incident.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool shows network traffic and its anomalies."
"The main valuable features are feasibility, ease of deployment, and that it's all based in the cloud. I like that it is gradually updated and that the detection rate is higher than that of other endpoint solutions. There are fewer loopholes."
"The response service is the most valuable as it frees up our IT staff to focus on other tasks."
"What's most valuable about CrowdStrike Falcon Complete as an endpoint security solution is that it provides different features against malware outbreaks. The solution is also cloud-based so it offers flexibility in terms of managing it. It's also easy to deploy the agent and you can deploy it through CrowdStrike, your CloudStrike console, or you can take that agent out and you can use different solutions to deploy it through your group policy, your SSCM, or any asset management tool."
"It's not a signature-based solution, which is ideal for us."
"It is very simple to use and not overly technical."
"The threat response from this solution is very comprehensive. It not only allows us to detect the threat, but also to isolate it and check the recovery capability of the compromised system."
"The most valuable feature of Falcon Complete is that it is a full security operations center (SOC) as well as a SIEM solution, and it is fully managed. Their security teams are working 24/7 and analyzing everything happening on all endpoints. They also take care of the instant response, which includes disconnecting endpoints, taking over the endpoints and fixing them, and ransomware protection. All of these things are most valuable because it is very difficult to get all the resources in-house to do all of that yourself. So, if you can leverage the experience of a global corporation with the best reputation in the market, and it is fully managed, that's the best."
"The most valuable feature of CrowdStrike Falcon Complete is endpoint detection and response."
 

Cons

"Cisco MDR needs to incorporate machine learning and deep analytics."
"We have a problem with the CrowdStrike Falcon Complete agent. It was closing the communication with the network or other computers."
"The simplicity of CrowdStrike Falcon Complete's content control and firewall management should be improved."
"The support from CrowdStrike Falcon Complete is very fast. The support could improve if it was in the French language."
"The solution could use an on-demand scan feature."
"Patch management in vulnerabilities needs improvement."
"Pricing is definitely a problem. It could be cheaper for licensing."
"CrowdStrike Falcon Complete could improve the threat visibility and have remediated vulnerabilities that they find."
"Their endpoint solution is excellent. But I would like to see them improve their HDR, as well as their DLP (Data Loss Prevention)."
 

Pricing and Cost Advice

"The tool's pricing is high and I would rate it a four out of ten."
"They are really reasonable for the services they are providing. When you add more endpoints, you are going to pay more for the license."
"The licensing cost for this solution is $5000 per license, with each machine requiring its own license."
"We have a yearly license, and it could be cheaper."
"CrowdStrike is more expensive than SentinelOne. Licensing works on the number of agents and the modules you buy. CrowdStrike has different modules, such as Falcon, Falcon Overwatch, Falcon Complete, etc. The pricing depends upon the module that the customer wants. They have different Incident Response (IR) teams, which are very expensive."
"If you are looking from an IT standpoint, you get what you pay for. There is proactive monitoring in addition to the insurance policy. They do that better than others. Would you like it cheaper? Yes, but at what cost?"
"At approximately €60 per machine, per year, I think that it's a good price point."
"The average price is approximately $500 per customer."
"While the cost is relatively high, it is justified by the value it brings."
report
Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.
845,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
28%
Healthcare Company
15%
Financial Services Firm
13%
University
9%
Computer Software Company
16%
Manufacturing Company
9%
Financial Services Firm
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Cisco MDR?
The tool shows network traffic and its anomalies.
What is your experience regarding pricing and costs for Cisco MDR?
The tool's pricing is high and I would rate it a four out of ten.
What needs improvement with Cisco MDR?
Cisco MDR needs to incorporate machine learning and deep analytics.
What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly or quarterly basis, it would be more beneficial for smaller vendors trying to imp...
What needs improvement with CrowdStrike Falcon Complete?
There is room for improvement in the AI of CrowdStrike, known as Charlotte AI, which my team does not currently use. I have not had contact with it at this moment. Additionally, patch management in...
 

Also Known As

Cisco Managed Detection and Response
Falcon Complete
 

Overview

 

Sample Customers

Information Not Available
Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Find out what your peers are saying about CrowdStrike, Huntress, Field Effect and others in Managed Detection and Response (MDR). Updated: March 2025.
845,406 professionals have used our research since 2012.