Cisco Provider Connectivity Assurance vs WhatsUp Gold comparison

Cisco and Progress Software are both solutions in the Network Monitoring Software category. Cisco is ranked #43 with an average rating of 8.0, while Progress Software is ranked #30 with an average rating of 8.7. Cisco holds a 0.7% mindshare in NMS, compared to Progress Software’s 1.5% mindshare. Additionally, 100% of Cisco users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

Cisco Provider Connectivity...

Read 24 Cisco Provider Connectivity Assurance reviews

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1,596 Comparison Views

100% willing to recommend

WhatsUp Gold

Read 25 WhatsUp Gold reviews

3,998 Views
2,199 Comparison Views

85% willing to recommend

Cisco Provider Connectivity...

WhatsUp Gold

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 28, 2025

WhatsUp Gold and Accedian Skylight compete in the network monitoring solutions category. WhatsUp Gold leads in ease of deployment and customer support, while Accedian Skylight offers superior advanced features that justify its price.

Features: WhatsUp Gold includes network discovery, network mapping, and efficient monitoring for small to medium enterprises. Accedian Skylight offers detailed performance analytics, comprehensive network visibility, and deep insights into network performance.

Room for Improvement: WhatsUp Gold could improve reporting capabilities, integrate more third-party tools, and enhance data presentation. Accedian Skylight could simplify its management interface, improve user documentation, and refine usability.

Ease of Deployment and Customer Service: WhatsUp Gold has a straightforward setup and responsive customer service. Accedian Skylight requires a more extensive setup but benefits from supportive and knowledgeable customer service.

Pricing and ROI: WhatsUp Gold is cost-effective, offering high ROI for small to medium businesses. Accedian Skylight, while more expensive, provides significant ROI for larger enterprises seeking detailed network performance insights.

To learn more, read our detailed Cisco Provider Connectivity Assurance vs. WhatsUp Gold Report (Updated: December 2025).

Buyer's Guide

Cisco Provider Connectivity Assurance vs. WhatsUp Gold

December 2025

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Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cisco Provider Connectivity...

Ranking in Application Performance Monitoring (APM) and Observability

43rd

Ranking in Network Monitoring Software

43rd

Average Rating

8.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

WhatsUp Gold

Ranking in Application Performance Monitoring (APM) and Observability

29th

Ranking in Network Monitoring Software

30th

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Server Monitoring (16th), IT Infrastructure Monitoring (29th), Configuration Management (19th), Log Management (31st), Cloud Monitoring Software (24th), Network Traffic Analysis (NTA) (10th)

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of Cisco Provider Connectivity Assurance is 0.7%, down from 1.1% compared to the previous year. The mindshare of WhatsUp Gold is 1.5%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
WhatsUp Gold	1.5%
Cisco Provider Connectivity Assurance	0.7%
Other	97.8%

Network Monitoring Software

Featured Reviews

Sylvain Germe

Application and Network Performance Engineer at a tech services company with 1-10 employees

Highly scalable, responsive support, but lacking new features

This solution is geared towards on-premise setups, and would not be useful if the company plans to move to the cloud within the next two years, such as Google Cloud for example. If the goal is to monitor bandwidth at remote sites and identify performance issues because the network is under the control, this solution is useful. However, if a company primarily uses cloud-based servers and does not manage the internet connection of its remote sites, the solution becomes less useful. I rate Accedian Skylight a seven out of ten. I have a positive opinion of the tool, but it can be challenging to set up. It is also limited in its applicability to certain use cases. I am familiar with the engineers behind the solution and have a good impression of them. However, I am not pleased with the fact that the company removed many features and raised prices after it was acquired by Accedian.

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Erik Cheng

Technical Manager at Quan Hung Gourmet

Efficient monitoring with detailed customization, yet complexity remains

The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Capturing traffic [is very interesting]. Currently, with our configuration, we don't capture the payload of the packets, just the header. But when we want the body, the payload of the packets, we can do a PCAP, and then analyze it within Wireshark."

"The feature I used to like the most was its ability to decode layer seven protocols, although this is becoming less useful now that encryption is so widespread."

"The performance of Accedian Skylight is better than other vendors."

"One valuable feature we have is real-time monitoring for connection issues."

"What I like most about Accedian Skylight is that it's a UI application, so using it is easy. I also like that the support for Accedian Skylight is helpful."

"It is about finding operational problems. When sites go down, we try to determine who is at fault. While there is not much finger-pointing, the solution is just trying to analyse when there is an outage and where do we start looking to fix it. The very nature of why organization chooses to use the solution is to accelerate the meantime to resolution and find where problems lie to get them rectified as quickly as possible."

"The solution’s UI and single pane of glass is good. The new dashboard is modern with its new design. The look of it is not pretty, but it is efficient, which is good. It is user-friendly; you can find what you need on the interface quickly."

"I think the analytics features are okay. My customer also likes the interface, the GUI, because it's easy to operate."

More Cisco Provider Connectivity Assurance pros

"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."

"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."

"The product is reasonably priced."

"Our local support team provides excellent service."

"Auto scanning is most valuable. It looks for rogue devices on your network."

"I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well."

"The tool's most valuable feature is the visibility it offers of everything in the network and infrastructure."

"The threshold alerting is the most valuable feature."

More WhatsUp Gold pros

Cons

"It's a bit slow. When I execute a query, something general with a short timeframe that covers one month, for instance, and I do not specify the IP source or IP destination, it can take ages because it has to query the whole database."

"Some of the Skylight applications are a little newer, and they're still moving through initial revs. There are certain bugs, but nothing is insurmountable... It will just take a little bit of time for their user interface to get a little bit better."

"The Accedian Skylight user interface still has room for improvement."

"Because of the policies in Vietnam, we cannot connect the system to the Accedian cloud. It would be good if Accedian could provide a local cloud. In the next release, I would like them to focus on improving and adding more reporting features. This will help the operations teams."

"There should be an option to update and upgrade the solution to the new version without having to re-buy it. I have clients switching to other solutions. The old solution is great, but if you change your license to a new one, you have to almost re-buy it completely."

"For the PVX, they are in the process of getting the results to export to cloud and SaaS for analytics. They told me that this will happen later this year. Right now, for the most part, I create that data myself."

"Human resource costs can be high when dealing with connection issues."

"I would like to see some improvements in parts of their synthetic transactions, which includes all the latency, jitter, and throughput. I would like to see some Layer 7 analytics in there. I want to be able to do a DNS request, HTTP GET request, or even SIP call point-to-point or via registration."

More Cisco Provider Connectivity Assurance cons

"You have to invest a few days to become an expert in this solution."

"The tool should focus on increasing its market share, as it is the only area of concern where improvements are needed."

"I might like to see a better interface in the future."

"The product is old and not updated."

"We can never achieve or get a good picture of the network topology."

"The interface needs some work."

"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."

"Regional product team support is not very good."

More WhatsUp Gold cons

Pricing and Cost Advice

"The pricing is cheaper than other competing products, which is better for our budgets."

"It provides value and the cost is not huge."

"It's not for free, clearly. But on the other hand, it offers very interesting functionality. We pay around €100,000."

"Pricing is a little bit expensive."

"The pricing of Accedian Skylight is really good. The sensors are low cost. Their model to analytics for sensors is by license, endpoint, or session. With the probes for their analytics, if they get deployed virtually, they are free. The licensing is only based on flows. So, you can effectively deploy probes everywhere in your network. Then, if you want to look at a specific type of traffic, you can enter into it with a very low cost license. You can just use things like spam ports, mirrors, TAPs, and aggregators to optimize what sort of traffic you send to these analysis tools. Then, if you want to start looking at more, you can up your licensed as you go. You are not getting forced into expensive appliances or subscription models."

"The solution was previously well-regarded, but after being acquired by Accedian, the prices have significantly increased. This has made it challenging to sell the product due to its high cost. It is an expensive solution."

"If you look into Riverbed, it's a licensing nightmare. You need to pay for every type of analysis... If you don't look into licensing, Riverbed and SolarWinds are pretty comparable. But if you look into licensing it would not be smart to go for either of them. On the pure, bare-metal basis, it's the same. But when you get the bare metal and a few basic licenses, then you need all those other licenses just to be sure that there's no issue... One of the great things about Skylight is you have them all, and you actually need them all."

"We understand there's a significant cost difference, but have yet to investigate fully."

More Cisco Provider Connectivity Assurance pricing and cost advice

"This is a well priced solution."

"There is a license needed to use WhatsUp Gold."

"The pricing can be on the expensive side when considering competing products."

"I'm not sure, but it's expensive. We don't pay any additional fees."

"The price of WhatsUp Gold is good."

"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."

"The most valuable feature is the cost compared to other solutions."

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

More WhatsUp Gold pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

25%

Manufacturing Company

10%

Financial Services Firm

Government

Financial Services Firm

12%

Manufacturing Company

12%

Government

11%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	6
Large Enterprise	9

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	5
Large Enterprise	14

Questions from the Community

What needs improvement with Accedian Skylight?

Human resource costs can be high when dealing with connection issues. I require more tools to file and resolve these issues efficiently.

See all answers

What is your primary use case for Accedian Skylight?

I had prepared for COC and the client. I work as a vendor for a client using Flow Mount for network performance monitoring. I focus on resolving client-side issues related to Packy Performance and ...

See all answers

What advice do you have for others considering Accedian Skylight?

I'd rate the solution eight out of ten.

See all answers

What do you like most about WhatsUp Gold?

The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...

See all answers

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.

See all answers

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Compared 4% of the time

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Nutanix Prism vs WhatsUp Gold

Compared 4% of the time

NinjaOne vs WhatsUp Gold

Compared 3% of the time

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Product Reports

Buyer's Guide

Cisco Provider Connectivity Assurance

January 2026

Cisco Provider Connectivity Assurance report

Download Cisco Provider Connectivity Assurance product report

Buyer's Guide

WhatsUp Gold

January 2026

Download WhatsUp Gold product report

Also Known As

Accedian Skylight, Accedian SkyLIGHT PVX, SkyLIGHT PVX, SecurActive, Performance Vision

No data available

Overview

Cisco Provider Connectivity Assurance is known for its user-friendly approach to network analysis and performance monitoring. It excels in real-time diagnostics, helping organizations quickly resolve network issues and optimize performance effortlessly.

Cisco Provider Connectivity Assurance focuses on comprehensive network troubleshooting and performance monitoring, assisting in identifying bottlenecks and analyzing applications. Real-time data collection and evaluation ensure IT infrastructure efficiency. With active monitoring of latency, jitter, and throughput, users maintain smooth operations across multiple sites and applications. While highly effective, improvements in data handling, protocol support, and dashboard aesthetics are suggested to enhance user experience.

What are the key features of Cisco Provider Connectivity Assurance?

Flow Matrices: Advanced analysis of network paths and traffic distribution.
SQL and DNS Analysis: In-depth insights into database and domain queries for troubleshooting.
Bandwidth Assessment: Evaluation of network capacity and utilization for performance optimization.
Real-time TWAMP Monitoring: Tracks network performance using Two-Way Active Measurement Protocol.
Application Performance Modules: Monitors the performance of various applications and services.
Customizable Dashboards: Personalized views for tracking critical network metrics and trends.
PCAP Capturing: Detailed packet analysis using tools like Wireshark for deeper insights.

What benefits and ROI should users look for in reviews?

Ease of Use: Intuitive design allowing users to swiftly diagnose network issues.
Comprehensive Monitoring: Enhanced visibility of network activity for better control.
Performance Efficiency: Optimization of throughput, reducing downtimes and improving service delivery.
Cost-Effectiveness: Balances features and functionality with competitive pricing for better ROI.

In industries such as telecommunications and finance, where network reliability is crucial, Cisco Provider Connectivity Assurance offers critical network performance insights. It supports high-demand environments by providing data-driven decisions, ensuring infrastructures handle increased loads efficiently.

Cisco

Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.

Progress Software

Sample Customers

T-Systems, Thomson Reuters, Bordeaux Metropole, CGI, Citadelle Regional Hospital Center, Lorraine Institute of Oncology, Luxembourg Institute of Health, Groupe BPCE, Group S, Splitpoint, Horus-Net, Audatex, Indexis, Province de Liège, EASI, Spie Batignolles, Faymonville

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

Cisco Provider Connectivity Assurance vs. WhatsUp Gold

December 2025

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