Cisco ScanSafe Web Security SaaS [EOL] vs TitanHQ WebTitan comparison

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Cisco and TitanHQ are both solutions in the Secure Web Gateways (SWG) category. Additionally, 100% of Cisco users are willing to recommend the solution, compared to 94% of TitanHQ users who would recommend it.

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Executive Summary

We performed a comparison between Cisco ScanSafe Web Security SaaS [EOL] and TitanHQ WebTitan based on real PeerSpot user reviews.

Find out what your peers are saying about Cisco, Fortinet, Zscaler and others in Secure Web Gateways (SWG).

To learn more, read our detailed Secure Web Gateways (SWG) Report (Updated: October 2026).

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Secure Web Gateways (SWG)

October 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Featured Reviews

Ashok Ananthula

Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees

Cloud gateway has strengthened remote web security and now needs better Mac and ISP support

The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.

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Enrique-Diaz Jolly

Principal Consulting Engineer, Founder, Own at Jolly Security Inc

Super stable with huge capacity but is retired so is no longer supported

The solution is scalable and has a huge capacity. You may experience delays if you are sending requests outside of websites because the proxy has to download and provide content. Speed is dependent on many factors including the combination of networks, tasks, locations, and networking services. Things have become a bit more complicated than with classic website models where the server contained content so there was a straight connection. Now there are distribution networks and other services that are all configured to work differently in various directions. At the end of the day, URLs are still URLs so their categorization remains the same.

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Pusa Alexandru-Catalin

Managing Partner at Cabinet Avocat Pusa Alexandru Catalin

Provides basic email protection features but needs improvement in learning capabilities

TitanHQ does a middle-of-the-road job like Bitdefender and SensorNet, and it has a learning feature, though it's not as advanced as previous technology. In the past, I used a far superior product with no false alarms and minimum spam. This tool learned quickly from my inbox, offering simple yet useful features, such as two links embedded in the email footer indicating whether the email was spam or not.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."

"Deploying iboss leads to good return on investment, estimated around 70% to 80%."

"Content filtering is the most useful feature of iboss."

"Technical support is pretty sharp and very responsive."

"I would say iboss is a very good product; its scalability is very good, and it's seamless for the user."

"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."

"iboss is definitely very good in terms of service."

"I recommend iboss for organizations looking for strong cloud-based web security and centralized access control."

More iboss pros

"The web security is great."

"It is valuable to be able to block whole categories or groups at one time."

"The cyber security features they offer are most trusted."

"The solution is super stable because it is made up of a bunch of mega proxies."

"It is an easy solution to implement, the web security is great, the filtering of different URLs has been very helpful, it also acts as a firewall which is quite helpful in terms of security, we've used it for content scanning and filtration in the data center, since this is on the cloud the cost has gone down, it's got good features and is easily manageable, and Cisco is rather well-known and robust."

"This tool learned quickly from my inbox, offering simple yet useful features, such as two links embedded in the email footer indicating whether the email was spam or not."

"There are a few features we really like: it seems to be very robust, it's easy to set up, it has a lot more functionality and capabilities than we aren't even using yet, and the console is very intuitive."

"As far as seeing the value, it was probably instantaneous; once we went live with it, I could review stats on the customer portal side of things and just dig into the details, which was easy to understand, and it was pretty instantaneous to say, "Hey, we made the right decision.""

"If you need to monitor your internet and you've been dragging your feet out of fear of the complexity of doing it, don't worry about it, because WebTitan is very simple and straightforward, integrates right into your existing equipment without needing to buy anything, and takes only 25 to 30 minutes to set up."

"The most valuable feature is web filtering, where we are able to blacklist and whitelist sites on the fly."

"The DNS proxy is also valuable. It has nothing to do with blocking websites, which we can do by sending all our DNS requests through WebTitan. However, the DNS proxy gives us more information about the machine sending the request. If you cross-reference that information with WADA, you can determine which user is making the request and create a user-specific policy or profile."

"It's extremely stable. I would say it's flawless. We did have some concerns that, if it did fail, all internet access would stop for our people because the proxy wouldn't be there. That concern has subsided over the years because it's proven that it doesn't really fail."

"One of the most valuable features is the setup, right out-of-the-box. We rarely touch anything to do with WebTitan. That low administration is one of the huge features."

More TitanHQ WebTitan pros

Cons

"It is stable, but due to growth, it can sometimes be less stable than wanted."

"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."

"Sometimes the agent stops working in iboss, and we have to reinstall the agent."

"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."

"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."

"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."

"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."

"The reporting feature needs improvement."

More iboss cons

"Cisco has good technical support although sometimes our clients would like it to be better in some areas."

"Setup is not that difficult, but it really requires proper technical training."

"The solution is not supported because it is legacy and almost out of market."

"The licensing could be better. They are an expensive product."

"WebTitan could improve the software module and the platform's overall stability, and its competitors have a more sophisticated user interface. We have found some bugs as well as some issues with functionality and security that we've already forwarded to TitanHQ."

"The only thing I can think to change would be to give more options under the various categories for what you want to be blocked. There should be a way to be super specific."

"One issue that they have just solved is that there's a new interface for paying bills. I had an issue when I tried to pay with our debit card last year, but with the new payment interface, they have solved that."

"It works for us, and I have no real complaints about it. It is self-intuitive, but it could have intuitive help where you don't have to email somebody asking how you do something. They might already have it, but I've never used it."

"They probably could improve on the initial deployment and the issues that we ran into with the WebTitan Cloud OTG client installation on our mobile devices or laptops."

"I wasn't aware of WebTitan's Azure AD integration until now. The takeaway is that those types of enhancements should be broadcast from TitanHQ a little more openly than they are."

"The interface is a little dated and a little awkward at times. That's a minor problem. It's workable."

"We have spoken with TitanHQ in the last month about improvements in functionality because we have used other similar platforms and have a different view of things. We have some concerns about the search and the filters. We need to quickly search which users can or cannot access a particular site and why."

More TitanHQ WebTitan cons

Pricing and Cost Advice

"The overall pricing for iboss is very competitive and transparent."

"It is expensive compared to one of its competitors."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"It is probably in line with other solutions, but I do not deal with the financial side."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

Information not available

"The cost could be lower, though it is not currently prohibitive for larger companies."

"There are lots of products out there, and most of them are a lot more expensive. Overall, I'm very happy with SpamTitan. It has been a great solution for a very small library."

"For licensing, if I remember right, we told them how many users we have, and they told us the price, which we okayed. There were no add-ons. There might be a slight increase like everybody else, but there weren't any add-ons."

"It's very aggressively priced, which is something that we definitely like."

"It's very reasonably priced. We don't have to go for a monthly plan or anything like that. There are no extra costs in addition to the standard licensing fee."

"The licensing, although I can't remember the exact cost, was very affordable. I want to say it was maybe $40 per license."

"WebTitan helps reduce costs associated with web filtering. In the event that somebody was compromised due to browsing the Internet, there will be at least one device offline. The time and energy spent cleaning that thing up and getting it back online, as well as having that user set up with some sort of a solution so they can continue working, makes it well worth the money. If a single device has been compromised, my time and the potential of having to buy additional hardware is worth at least a couple thousand dollars. Worst case scenario, if our entire organization or the majority of our organization got compromised, then it could get into the 50,000-plus for recovery. It depends on if it is a massive ransomware attack where it has pretty much crippled our entire business."

"The pricing is good. It's a substantial cost, but they've held their prices over the years, which has been good."

More TitanHQ WebTitan pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Manufacturing Company

10%

Comms Service Provider

Construction Company

No data available

Construction Company

14%

Outsourcing Company

13%

Computer Software Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	8
Large Enterprise	15

No data available

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	2
Large Enterprise	3

Questions from the Community

What needs improvement with iboss?

iboss could be improved by making the dashboard more user-friendly, providing more detailed real-time alerts, and imp...

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What is your primary use case for iboss?

iboss is primarily used for cloud security, helping to protect users when they access websites and cloud applications...

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What is your experience regarding pricing and costs for iboss?

The pricing and licensing for iboss were reasonable for the security features. The setup costs were manageable, thoug...

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What is your experience regarding pricing and costs for TitanHQ WebTitan?

The pricing of TitanHQ is more or less similar to other tools. I would be willing to pay more for a better service.

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What needs improvement with TitanHQ WebTitan?

The technology employed by TitanHQ doesn't learn enough and is still on the basic side. I had previously used 'only m...

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What is your primary use case for TitanHQ WebTitan?

I mainly use TitanHQ for email protection, specifically for no false alarms and minimal spam.

See all answers

Comparisons

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Compared 10% of the time

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Compared 8% of the time

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Compared 7% of the time

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Compared 6% of the time

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Compared 5% of the time

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Compared 23% of the time

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Compared 18% of the time

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Compared 14% of the time

Infoblox BloxOne Threat Defense vs Cisco ScanSafe Web Security SaaS [EOL]

Compared 7% of the time

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Barracuda Web Security and Filtering vs TitanHQ WebTitan

Compared 17% of the time

Cisco Web Security Appliance vs TitanHQ WebTitan

Compared 10% of the time

Zscaler Internet Access vs TitanHQ WebTitan

Compared 9% of the time

DNSFilter vs TitanHQ WebTitan

Compared 8% of the time

SonicWall CFS vs TitanHQ WebTitan

Compared 2% of the time

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Product Reports

Buyer's Guide

iboss

October 2026

Download iboss product report

Buyer's Guide

Secure Web Gateways (SWG)

October 2026

Cisco ScanSafe Web Security SaaS [EOL] report

Download Cisco ScanSafe Web Security SaaS [EOL] product report

Buyer's Guide

TitanHQ WebTitan

October 2026

Download TitanHQ WebTitan product report

Also Known As

iBoss Cloud Platform

ScanSafe Web Security SaaS

WebTitan, WebTitan Web Filter

Overview

iboss is the Zero Trust SASE platform that gives organizations complete visibility and governance over their AI, data, and applications through one unified platform, one console, one policy engine, and one data lake.

Your endpoints may already stop malware. Your data and application activity can still be invisible. iboss decrypts and understands every connection, then turns that signal into answers security leaders can act on.

The platform leads with three capabilities in this order: AI Security and Visibility, Data Security and Visibility, and App Visibility and Control. Zero Trust Network Access, VPN replacement, and SD-WAN sit underneath as the access fabric that carries those three. Trusted by global enterprises and government agencies.

What are the most important features of Iboss?

- AI Security and Visibility: conversation capture, shadow-AI discovery, AI DLP, and agent governance across Claude, Co-Work, ChatGPT, Gemini, and Grok, and emerging services.

- Data Security and Visibility: full SSL/TLS decryption, deep content inspection, MIP label compliance, and one-click compliance reporting.

- App Visibility and Control: signatureless CASB, dual risk scoring, in-app controls, and SSPM for major SaaS.

- Containerized Zero Trust SASE: dedicated containers, isolated SSL keys, one console, one policy engine, one data lake.

- Access fabric: ZTNA, VPN replacement, and SD-WAN under the same platform.

What benefits should users consider in reviews?

- Complete visibility over AI, data, and applications from one platform instead of separate point tools.

- Encrypted traffic is inspected by default so data decisions use content and context together.

- Shadow SaaS and new web tools appear as they are used, with enforceable controls in one console.

- Native data sovereignty through dedicated containers, in-region inspection, and per-customer SSL key custody.

- Scale proven in published materials: 10M+ users, 100+ countries, 150B+ transactions, 2.5B+ threats blocked.

Economic buyers are CISOs, CIOs, and VPs of Security. Champions include security architects, network and infrastructure leaders, SecOps, and GRC. Primary segments: enterprise and business, financial services, government (including FedRAMP Gov Cloud), healthcare, manufacturing, legal and professional services, retail and hospitality, and MSP/MSSP partners. Education, including K-12, is one vertical among these.

iboss

Cisco ScanSafe is a cloud hosted web filtering service which enables you to create, enforce and monitor Web usage policies. Layering real time rule-based filters with up-to-date and accurate categorization database, Web Filtering enforces your organization's acceptable usage policy, protecting you from the legal liabilities of inappropriate content, reducing bandwidth congestion and improving employee productivity.

Cisco

TitanHQ WebTitan combines web filtering, content control, and security enhancement with flexible deployment options to protect online environments efficiently.

TitanHQ WebTitan offers powerful web filtering capabilities tailored for organizations, supporting HTTPS traffic and integrating seamlessly with Active Directory. Remote management and no software installation streamline operations, while reporting tools enhance monitoring. The OTG client provides extra protection for remote users, and customizable content restrictions bolster security.

What features make TitanHQ WebTitan effective?

Easy Setup: Quick and straightforward deployment without extensive installation requirements.
Comprehensive Web Filtering: Categorization, scoring, keyword filtering, and HTTPS support ensure robust protection.
Active Directory Integration: Facilitates seamless user management across networks.
Remote Management: Allows administrators to manage settings from any location without being on-premises.
User-Friendly Interface: Simplifies navigation and management tasks for administrators.
OTG Client: Extends filtering capabilities and protection to offsite users.

What ROI should users evaluate?

Time Savings: Reduced setup and management efforts due to cloud-based and remote capabilities.
Increased Security: Enhanced content restrictions and category filtering safeguard against threats.
Scalability: Flexible deployment options for SaaS, on-premises, and mobile integrations support diverse infrastructure needs.
Compliance: Assists in meeting internet usage regulations and policies efficiently.

In diverse industries like finance, healthcare, and education, TitanHQ WebTitan is integral in securing internet usage. Its deployment as SaaS or on-premises optimizes web filtering and access control, allowing organizations to maintain compliance and protect sensitive data, ensuring safe browsing for employees and students alike.

TitanHQ

Sample Customers

Trusted by global enterprises and government agencies.

Arup Group, Gobierno de Castilla-La Mancha, K&L Gates, New South Wales Rural Fire Service, Transplace

Clarks, Pepsi, Purple, Comcast, Virgin, McDonalds, Sprint, Adtran, Xirrus, Eir, ViaSat

Buyer's Guide

Secure Web Gateways (SWG)

October 2026

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