Cisco Secure Access vs ConnectWise SIEM comparison

Why PeerSpot?

Cisco and ConnectWise are both solutions in the Secure Access Service Edge (SASE) category. Cisco is ranked #2 with an average rating of 8.5, while ConnectWise is ranked #21 with an average rating of 6.0. Cisco holds a 3.9% mindshare in SASE, compared to ConnectWise’s 1.2% mindshare. Additionally, 100% of Cisco users are willing to recommend the solution, compared to 66% of ConnectWise users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 6, 2024

ConnectWise SIEM and Cisco Secure Access compete in the Security Information and Event Management (SIEM) landscape. Cisco Secure Access seems to have an edge with richer features, although ConnectWise SIEM is more cost-effective and supported by better service.

Features: ConnectWise SIEM automates and integrates security operations, benefiting various businesses. Cisco Secure Access provides robust security features and advanced analytics for thorough data protection. Cisco offers a more comprehensive feature set.

Room for Improvement: ConnectWise SIEM could enhance reporting capabilities and scalability while Cisco Secure Access needs to refine its client configuration processes and simplify software updates.

Ease of Deployment and Customer Service: Deploying ConnectWise SIEM is straightforward, aided by solid customer support. Cisco Secure Access requires a more complex implementation but compensates with responsive customer service.

Pricing and ROI: ConnectWise SIEM offers competitive pricing with good return on investment. Cisco Secure Access, while costlier, provides valuable extensive security features.

To learn more, read our detailed Cisco Secure Access vs. ConnectWise SIEM Report (Updated: September 2026).

Buyer's Guide

Cisco Secure Access vs. ConnectWise SIEM

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Mindshare comparison

As of November 2026, in the Secure Access Service Edge (SASE) category, the mindshare of iboss is 3.2%, up from 2.1% compared to the previous year. The mindshare of Cisco Secure Access is 3.9%, up from 3.4% compared to the previous year. The mindshare of ConnectWise SIEM is 1.2%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Secure Access Service Edge (SASE) Mindshare Distribution
Product	Mindshare (%)
Cisco Secure Access	3.9%
iboss	3.2%
ConnectWise SIEM	1.2%
Other	91.7%

Secure Access Service Edge (SASE)

Featured Reviews

Ashok Ananthula

Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees

Cloud gateway has strengthened remote web security and now needs better Mac and ISP support

The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.

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reviewer2788500

Network Operations Engineer at a media company with 1,001-5,000 employees

Secure access has unified zero trust and web protection while AI assistance automates tasks

From a feature perspective, I have not experienced any issues, drawbacks, or shortcomings. However, the cost of Cisco's products and licensing is high. My clients usually prefer cheaper options if possible. Mid-size or smaller businesses typically cannot afford Cisco Secure Access. Additionally, there is a steep learning curve, as it is very intensive. Someone with significant knowledge can work on it, but a new professional would have to spend considerable time to get accustomed to it. It is hard to find engineers who can work on it. Overall, we get what we pay for, as it is a pretty good feature and service. The pricing of Cisco's products and licensing is higher than competitors. If they could be more reasonable, that would help. The support offered for two years also has higher costs. Overall, the client's IT budget gets affected. It was challenging to learn because, as mentioned, it has a significant learning curve and requires considerable training to become proficient.

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reviewer2711757

Cyber Security Software Engineer at a tech services company with 11-50 employees

Automated alerting and reporting excel while cost and feature limitations remain

I find automation to be one of the best and most valuable features of the product. Machine learning is incorporated into the solution, though AI is a broader term that I wouldn't apply here. I haven't personally explored AI yet, but I will investigate it. Machine learning functions more as automation in my experience, as there's no training involved yet. I want to conduct R&D on another project with Wazuh to determine how to capture usage, for example, tracking user logins and time spent. This is where I need to implement machine learning. Additionally, the extraction of GeoIP adds complexity. The solution is effectively reducing incident response times in operations.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."

"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."

"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."

"Technical support is pretty sharp and very responsive."

"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."

"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."

"The main advantage of iboss is its cloud-based security centralized policy management, which helps organizations protect users working from different locations, secure access to cloud applications, and reduce security risks."

"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."

More iboss pros

"From my perspective, it was the right decision to move to that platform, as I expect the product to be ideal for having secure access to your network system, especially as we will see a transition from mostly on-premise to mostly cloud."

"Cisco Secure Access is more than a mature product at this point."

"ROI with Cisco Secure Access is quite good because it reduces hardware dependencies and offers many features."

"It's very useful because you can have visibility, especially in terms of logging and knowing who's doing what with Cisco Secure Access."

"Cisco Secure Client is really efficient for all the users and mostly for the enterprise, so I would say Cisco Secure Client would be the primary one."

"The most valuable feature of Cisco Secure Access is the possibility to work from anywhere, along with the posture for the host, so the check on the posture."

"Cisco Secure Access has benefited my organization by allowing people to connect 24/7, ensuring reliability."

"If you have every solution with Cisco, you can see a very good ROI because you do not need to invest much on staffing for analyzing each and every console separately."

More Cisco Secure Access pros

"One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments."

"We have found the solution has great functionality and it is easy to use."

"The integration capabilities of ConnectWise SIEM are off the shelf, making it easy to buy and use; you just unpack it and use it."

Cons

"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."

"To scale up, a new iboss Node Blade Chassis must be purchased."

"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."

"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."

"Its pricing could be better."

"The reporting feature needs improvement."

"I would like to see simpler dashboards, more detailed reporting, and faster performance in iboss."

"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."

More iboss cons

"We did run into an issue with URL filtering where it would not filter a site properly. It took months to resolve by Cisco, but that is the only hiccup I would say there has been."

"Cisco Secure Access is stable and reliable if certain features are not used. Initially, SSL decryption was enabled, where certificates are decrypted, and when that was turned on, the performance was very unpredictable, plummeting significantly."

"There are times when Cisco Secure Access feels slow; it takes multiple attempts to log in, which can definitely improve."

"Improvement on the pricing will help in expanding the market for Cisco Secure Access and then it can be affordable to much more number of companies than what it is right now."

"Cisco Secure Access is basically a good product, but nowadays, there are more competitive vendors available in the market with friendlier interfaces and technical features, so people are moving to those solutions instead of preferring Cisco Secure Access."

"There is one particular disadvantage of Cisco Secure Access, and the main thing is pricing."

"Comparing Cisco Secure Access to something like Cloudflare One, in the future the cost can come down."

"Managing Cisco Secure Access in a single cloud management console is moderate in difficulty."

More Cisco Secure Access cons

"ConnectWise Fortify could work on covering more areas, like phishing messages, which have become more complicated to detect."

"The manage portion of the solution is complicated and should be simplified by having different versions to meet the needs of different size companies."

"ConnectWise SIEM is primarily focused on notifications and is limited in that aspect, while Wazuh can automate the elimination process."

Pricing and Cost Advice

"It is probably in line with other solutions, but I do not deal with the financial side."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"The overall pricing for iboss is very competitive and transparent."

"It is expensive compared to one of its competitors."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"For what you get, it's a fair price in comparison to other products."

"The pricing, setup costs, and licensing for Cisco Secure Access have been very competitive compared to other platforms. I believe that if Cisco continues to improve costs or offers something similar to a Cisco credit, it would attract more customers."

"It is confusing. When you look at the prices, you have different licensing and years of licensing that you have to purchase. Additionally, it's unclear what service you get from those licenses regarding end-user support. We have a representative who has to walk me through it every time."

"The solution is expensive."

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Manufacturing Company

10%

Comms Service Provider

Construction Company

Outsourcing Company

11%

Manufacturing Company

10%

Financial Services Firm

Comms Service Provider

11%

Construction Company

11%

Computer Software Company

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	8
Large Enterprise	15

By reviewers
Company Size	Count
Small Business	29
Midsize Enterprise	15
Large Enterprise	41

No data available

Questions from the Community

What needs improvement with iboss?

iboss could be improved by making the dashboard more user-friendly, providing more detailed real-time alerts, and imp...

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What is your primary use case for iboss?

iboss is primarily used for cloud security, helping to protect users when they access websites and cloud applications...

See all answers

What is your experience regarding pricing and costs for iboss?

The pricing and licensing for iboss were reasonable for the security features. The setup costs were manageable, thoug...

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What is your experience regarding pricing and costs for Cisco Secure Access?

In my experience with the Experience Insights feature or Digital Experience Monitoring of Cisco Secure Access, Thousa...

See all answers

What is your primary use case for Cisco Secure Access?

We use Cisco SD-WAN in our own company for our own needs, and we are also selling this to our customers while perform...

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What advice do you have for others considering Cisco Secure Access?

Currently, AI Supply Chain Risk Management is not really an issue for us today. I would rate Cisco Secure Access a se...

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What needs improvement with ConnectWise Fortify?

I haven't utilized the advanced threat intelligence capabilities with ConnectWise SIEM. Advanced threat intelligence ...

See all answers

What is your primary use case for ConnectWise Fortify?

I do not have experience with ConnectWise SIEM for RMM, as I mostly work on Wazuh, and I have a team that handles Con...

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What advice do you have for others considering ConnectWise Fortify?

The review can be made anonymous if just my name and not the company name is used. I would assess the real-time visib...

See all answers

Comparisons

Prisma Access by Palo Alto Networks vs iboss

Compared 10% of the time

Netskope vs iboss

Compared 8% of the time

Fortinet FortiGate vs iboss

Compared 7% of the time

Cisco Umbrella vs iboss

Compared 6% of the time

Microsoft Defender for Cloud Apps vs iboss

Compared 3% of the time

More iboss Competitors

Cisco Umbrella vs Cisco Secure Access

Compared 10% of the time

FortiSASE vs Cisco Secure Access

Compared 8% of the time

Netskope vs Cisco Secure Access

Compared 7% of the time

Secure Access – DNS Defense vs Cisco Secure Access

Compared 5% of the time

Zscaler Zero Trust Exchange Platform vs Cisco Secure Access

Compared 3% of the time

More Cisco Secure Access Competitors

Zscaler Zero Trust Exchange Platform vs ConnectWise SIEM

Compared 6% of the time

CompassOne by Blackpoint Cyber vs ConnectWise SIEM

Compared 5% of the time

Check Point Harmony SASE (formerly Perimeter 81) vs ConnectWise SIEM

Compared 5% of the time

Wazuh vs ConnectWise SIEM

Compared 4% of the time

Microsoft Defender for Endpoint vs ConnectWise SIEM

Compared 1% of the time

More ConnectWise SIEM Competitors

Product Reports

Buyer's Guide

iboss

October 2026

Download iboss product report

Buyer's Guide

Cisco Secure Access

October 2026

Download Cisco Secure Access product report

Buyer's Guide

Security Information and Event Management (SIEM)

October 2026

Download ConnectWise SIEM product report

Also Known As

iBoss Cloud Platform

No data available

ConnectWise Security Management, ConnectWise Fortify, Continuum Fortify, ConnectWise SIEM, ConnectWise SASE

Overview

iboss is the Zero Trust SASE platform that gives organizations complete visibility and governance over their AI, data, and applications through one unified platform, one console, one policy engine, and one data lake.

Your endpoints may already stop malware. Your data and application activity can still be invisible. iboss decrypts and understands every connection, then turns that signal into answers security leaders can act on.

The platform leads with three capabilities in this order: AI Security and Visibility, Data Security and Visibility, and App Visibility and Control. Zero Trust Network Access, VPN replacement, and SD-WAN sit underneath as the access fabric that carries those three. Trusted by global enterprises and government agencies.

What are the most important features of Iboss?

- AI Security and Visibility: conversation capture, shadow-AI discovery, AI DLP, and agent governance across Claude, Co-Work, ChatGPT, Gemini, and Grok, and emerging services.

- Data Security and Visibility: full SSL/TLS decryption, deep content inspection, MIP label compliance, and one-click compliance reporting.

- App Visibility and Control: signatureless CASB, dual risk scoring, in-app controls, and SSPM for major SaaS.

- Containerized Zero Trust SASE: dedicated containers, isolated SSL keys, one console, one policy engine, one data lake.

- Access fabric: ZTNA, VPN replacement, and SD-WAN under the same platform.

What benefits should users consider in reviews?

- Complete visibility over AI, data, and applications from one platform instead of separate point tools.

- Encrypted traffic is inspected by default so data decisions use content and context together.

- Shadow SaaS and new web tools appear as they are used, with enforceable controls in one console.

- Native data sovereignty through dedicated containers, in-region inspection, and per-customer SSL key custody.

- Scale proven in published materials: 10M+ users, 100+ countries, 150B+ transactions, 2.5B+ threats blocked.

Economic buyers are CISOs, CIOs, and VPs of Security. Champions include security architects, network and infrastructure leaders, SecOps, and GRC. Primary segments: enterprise and business, financial services, government (including FedRAMP Gov Cloud), healthcare, manufacturing, legal and professional services, retail and hospitality, and MSP/MSSP partners. Education, including K-12, is one vertical among these.

iboss

Cisco Secure Access is a comprehensive Security Service Edge (SSE) solution (a key component of a SASE solution) that addresses the complexities of securing a hybrid enterprise. Cloud-delivered and grounded in zero trust, it delivers a unique blend of user simplicity and IT efficiency for frictionless, secure access to all applications—SaaS (with gen AI), private apps, and the internet—regardless of user location or device. Secure Access protects users, data, and devices against relentless, sophisticated, and constantly evolving threats including AI-driven attacks and identity breaches.

Provides all core SSE components (ZTNA, SWG, CASB, and FWaaS) plus extended capabilities.

Includes VPN-as-a-Service (VPNaaS), data loss prevention (DLP), AI Assistant, visibility/control/guardrails for generative AI use, digital experience monitoring (DEM), reserved IP, remote browser isolation (RBI), DNS-layer security, flexible security enforcement (in cloud or on-premises), policy verification, and more.
Protects users as they seamlessly access resources and apps with no extra steps needed, regardless of protocol, port, or level of customization
Simplifies IT operations through a single client, single dashboard, single license, and unified policies.
Lowers risk with least privilege, granular controls backed with unmatched threat intelligence of Cisco Talos.
Eases interoperability with other products from Cisco and third-party vendors with common administrative controls, data structures, and policy management.

Robust integrations

Integrates with Cisco Identity Intelligence to protect against the startling increase in identity-based attacks.
Integrates with many SAML Identity Providers (IDPs) such as AD, Azure AD, Okta, Ping, etc.
Integrates with Cisco offerings including SD-WAN, Splunk, XDR, Thousand Eyes, third party technologies such as Menlo RBI, Chrome Enterprise Browser, and AppOmni for SSPM.

Cisco

ConnectWise SIEM is a cybersecurity platform designed to enhance threat detection and response capabilities, integrating seamlessly into sophisticated IT infrastructures.

Developed to address complex cybersecurity challenges, ConnectWise SIEM offers robust monitoring and analytics, enabling businesses to detect threats faster and with greater accuracy. It combines security information and event management with advanced intelligence to create a comprehensive security solution that supports real-time analysis and immediate action.

What are the most important features of ConnectWise SIEM?

Advanced Threat Detection: Leverages machine learning to identify potential threats quickly.
Real-Time Alerts: Provides instant notifications to ensure swift response to incidents.
Comprehensive Reporting: Delivers detailed insights to inform decision-making.
Scalability: Adapts to the growing needs of any organization.
Seamless Integration: Connects effortlessly with existing IT tools and platforms.

What benefits or ROI should users look for in reviews?

Reduced Downtime: Minimizes disruptions with proactive threat management.
Cost Efficiency: Lowers overall security expenditure through strategic resource allocation.
Improved Compliance: Assists in meeting industry regulations with comprehensive logs and reports.
Enhanced Security Posture: Strengthens defenses with continuous monitoring and analysis.

ConnectWise SIEM is widely implemented in industries such as finance, healthcare, and retail, where data security is crucial. These sectors benefit from its capability to handle large volumes of data while maintaining regulatory compliance. Its flexibility allows customization to meet specific industry requirements, providing targeted security solutions to protect sensitive information.

ConnectWise

Sample Customers

Trusted by global enterprises and government agencies.

1. IBM 2. Microsoft 3. Amazon 4. Google 5. Apple 6. Cisco Systems 7. Oracle 8. Intel 9. HP Inc. 10. Dell Technologies 11. Verizon Communications 12. AT&T 13. Comcast 14. T-Mobile 15. Sprint 16. Vodafone 17. Orange 18. BT Group 19. Deutsche Telekom 20. Telefonica 21. Nokia 22. Ericsson 23. Samsung Electronics 24. Sony 25. Panasonic 26. LG Electronics 27. Siemens 28. General Electric 29. Ford Motor Company 30. General Motors 31. Toyota Motor Corporation 32. Volkswagen Group

Techvera, Syrex, Clark Integrated Technologies

Buyer's Guide

Cisco Secure Access vs. ConnectWise SIEM

September 2026

Free Report: Cisco Secure Access vs. ConnectWise SIEM

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