Cisco Umbrella vs Netskope Next Gen Secure Web Gateway comparison

Cisco and Netskope are both solutions in the Secure Web Gateways (SWG) category. Cisco is ranked #1 with an average rating of 9.2, while Netskope is ranked #19 with an average rating of 8.0. Cisco holds a 15.1% mindshare in WSG, compared to Netskope’s 2.4% mindshare. Additionally, 97% of Cisco users are willing to recommend the solution, compared to 100% of Netskope users who would recommend it.

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Executive SummaryUpdated on Dec 28, 2025

Cisco Umbrella and Netskope Next Gen Secure Web Gateway are competitors in the advanced web security solutions category. Users tend to favor Netskope for its broader feature set despite its higher pricing, while Cisco Umbrella is valued for its DNS-based security.

Features: Cisco Umbrella provides robust DNS-based protection with features like custom category blocking, whitelisting, and integration with Active Directory. It offers extensive reporting capabilities and an Investigate API for domain security history. Netskope excels in web traffic control, advanced DLP functions, and SaaS application governance, making it suitable for cloud-centric networks.

Room for Improvement: Cisco Umbrella could improve by integrating IPS solutions, offering real-time malware classification, and enhancing reporting and customization options. Netskope could strengthen its threat intelligence, streamline policy configurations, and expand endpoint DLP capabilities.

Ease of Deployment and Customer Service: Both Cisco Umbrella and Netskope are known for seamless deployment in public and hybrid clouds. Cisco is noted for its easy setup and outstanding technical support. Netskope provides good support but sometimes lacks a personal touch.

Pricing and ROI: Cisco Umbrella is seen as expensive but offers good ROI through its security features and management time savings. Netskope is perceived as costly but justifies its price with a comprehensive security stack and reduced hardware needs, offering long-term cost-effectiveness.

To learn more, read our detailed Cisco Umbrella vs. Netskope Next Gen Secure Web Gateway Report (Updated: December 2025).

Buyer's Guide

Cisco Umbrella vs. Netskope Next Gen Secure Web Gateway

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Mindshare comparison

As of January 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.4%, up from 1.9% compared to the previous year. The mindshare of Cisco Umbrella is 15.1%, down from 19.2% compared to the previous year. The mindshare of Netskope Next Gen Secure Web Gateway is 2.4%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Secure Web Gateways (SWG) Market Share Distribution
Product	Market Share (%)
Cisco Umbrella	15.1%
iboss	2.4%
Netskope Next Gen Secure Web Gateway	2.4%
Other	80.1%

Secure Web Gateways (SWG)

Featured Reviews

reviewer2701851

Managing Director

Enhances web security with a single pane of glass and flexible deployment

I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.

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Emilio Montoya

CTO at PROA

Ensures internet navigation safety and boosts productivity

The features of Cisco Umbrella I prefer most are DNS protection and traffic redirect. With Cisco Talos's threat intelligence, we reduce the impact of malware traffic in our network, and we currently see the behavior of equipment and choose the correct sites. Cisco Talos has helped us reduce the impact of malware traffic. We can see the behavior and choose the correct sites. We're currently testing secure access with Umbrella in order to secure access to core applications. It's a product that the user doesn't even know is there, even though it is protecting them. It's not hard on the equipment. And, for us, it centralizes everything, which improves productivity. With the Experience Insights feature of Cisco Secure Access, we've seen impacts on the management of user connectivity by allowing us to deliver safe connectivity. We are testing the Secure Access product with Cisco Umbrella to improve our connectivity with our users in order to secure access to the corporate applications. Cisco Umbrella is in the cloud, which is nice.

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Ernst (Eric) Goldman

Owner at Antares Joint Development

Designed to enforce architecture governance, ensuring traceable SaaS traffic

Netskope provides vigorous policy enforcement for SaaS platforms based on how we configure it, but its vulnerability management and threat intelligence capabilities could be stronger. We rely on external sources to become aware of vulnerabilities in major SaaS platforms, which highlights a gap. It would be beneficial if Netskope offered more robust vulnerability management or integrated threat intelligence through in-house development or partnerships. This would allow for a better policy setup without needing external threat intelligence to configure Netskope. Adding these features would enhance its overall value. I would suggest making some minor improvements to the interface to make it more intuitive, but those are primarily cosmetic. In terms of actual features, the only significant enhancement I could think of, besides better threat intelligence, would be for Netskope to assess the general SaaS landscape. This could include a scorecard showing the security posture of various SaaS platforms based on their track record with breaches and vulnerabilities. I understand this could create friction with SaaS providers if some receive poor scores, which might impact their relationship with Netskope. If Netskope were to harness machine learning more effectively and share those models transparently with enterprise customers, this could include making traffic data they already collect available for deeper analytics, allowing customers to gain better insights into employee traffic patterns. It could also assist with network operations by helping to fine-tune performance based on traffic flow, even though the primary purpose of analyzing that data is security-related. Providing more advanced analytics using existing data could significantly enhance its value to enterprises.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Its initial setup was straightforward."

"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."

"Technical support is pretty sharp and very responsive."

"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."

"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."

"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."

"Content filtering is the most useful feature of iboss."

"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."

More iboss pros

"The most valuable feature is the ability to filter malware sites that could infect clients or allow them to download infected files."

"Umbrella, being one pane for managing, being all-encompassing, allows us to quickly go in, make a change, and it applies to either every location, if we want it to, or we can have policies in place that only apply to certain users or certain computers."

"It enables us to go granular in the customization of blocking some categories on the DNS."

"Cisco Umbrella is absolutely stable."

"Cisco Umbrella is the first layer of security that protects me while surfing the net, identifying untrusted websites to prevent access."

"It's very stable, reliable and does its job."

"The implementation is pretty easy."

"I haven't needed to reboot the servers for years due to their excellent stability."

More Cisco Umbrella pros

"The solution offers good security functionality."

"Prevents data leakage and protects data."

"We can connect cloud apps and monitor them."

"One of the valuable features of the solution is that everything is on the cloud. It has no on-premise hardware to deal with."

"The solution has some useful features, such as microservices. They have sandboxing that allows the prevention, encryption, and remote browser isolation."

"It is for secure web trafficking, and it is doing what it needs to do. It allows customers to consolidate and eliminate multiple technologies onto Netskope and just kind of turn the dial and use more features, such as CASB, VPN. SWG is another feature. You can monitor and govern all the traffic."

"Web filtering and DLP are good features."

"The solution's CASB, DLP, and threat protection features are very good."

More Netskope Next Gen Secure Web Gateway pros

Cons

"Its pricing could be better."

"Sometimes, obviously, there are bugs."

"File integrity monitoring would be very advantageous as an additional feature."

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."

"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."

"Sometimes the agent stops working in iboss, and we have to reinstall the agent."

"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."

More iboss cons

"If the security issues are taken care of it would be better."

"The pricing is a bit high. Being outside of the USA, we have issues with the exchange rate."

"This solution does not give us full, 360-degree protection."

"I would like them to make some videos, practical videos, the kind with steps that people can use to learn and deploy"

"The firewall capabilities could be better. Cisco is starting to introduce some layer 7 capabilities now, but there's still some room to grow. They should continue with the development of Umbrella so that it is a full-blown cloud-managed firewall solution."

"The API is very Cisco orientated, which is absolutely fine if you're using Cisco Firepower and SecureX kind of products, but if you want to integrate with third parties, it is a bit tricky. There are some key API connectors for the more prevalent SIEM tools. I would really like to see in Cisco Umbrella the ability to create customized reports and then assign the rights to view these reports to people within a group. I should be able to create a customized report, which is viewable by anybody who has the rights. I should be able to create groups within Cisco Umbrella, and then assign reports to groups and have those reports split out automatically only to those groups. I can kind of do it by restricting my email list, but it is a half-complete way of doing it."

"It would be useful if they had a malware protection engine running inside their own VM."

"We faced an issue regarding virtual appliances (VAs) during deployment. They could improve the quality and management of the virtual appliances offered right now. You can't see much because it is a Linux machine, and they have customized it. You don't have any route access to the machine, only seeing limited things in it. When we opened a ticket, they didn't know much about VAs themselves. So, that is where it is lacking right now. I know this will improve in the long run."

More Cisco Umbrella cons

"They should work on marketing material to put out their work with a little more effort."

"There is room for improvement in streamlining policies. So what happens is that when you apply a specific Netskope policy, you never know the kind of content it will automatically block, or it will allow."

"The solution needs to improve its on-premise detection technique."

"Improvement in the solution is required in certain areas where the product does not provide access to its direct end users, who use the portal as an administrator."

"Cost competitiveness is its area of improvement. They will have to figure out how can they strategically price it because there are a few players in the game who have been doing it for a long time. They will have to figure out how to go to market on the pricing."

"Netskope can only provide the high level related to threats."

"Netskope Next Gen Secure Web Gateway needs to integrate IoT, which can help to control devices."

"The accuracy could be improved."

More Netskope Next Gen Secure Web Gateway cons

Pricing and Cost Advice

"It is probably in line with other solutions, but I do not deal with the financial side."

"The overall pricing for iboss is very competitive and transparent."

"It is expensive compared to one of its competitors."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"As an educational partner, we get better licensing structures. We are very happy with that. It has been very nice that Cisco has partnered with the educational sector to bring that."

"In terms of licensing, we're not able to be extremely clear with the customer because it's based on their reporting. It's not based on the actual traffic. If they say they have 50 users but they have 80, we'll just buy for 50 users. That's something where we'd like to have more flexibility."

"Cisco should make the solution cheaper."

"It was a little bit expensive on a per seat basis, but the company I was running was only a midsize Australian company, and it was a reasonable budget per computer for that system. It started off being a free product, and then Cisco bought it, and it went to a reasonable price. I was using Cisco AMP as well. So, my per computer cost was reasonably high, but for a small company, it was within an acceptable level."

"Its value exceeds its pricing."

"You can request an evaluation license."

"I think Cisco Umbrella is priced well. We have a mix of customers with different verticals such as education. We have clients in the commercial space as well. Umbrella is at a good price point for all of our customers."

"It has a reasonable price. It is certainly not as expensive as it used to be. It is in line with other offerings on the market. There are a number of different flavors of Umbrella. They could bring Umbrella SIG down a bit because its price is a little bit high for what it does, but I also understand why its price is high."

More Cisco Umbrella pricing and cost advice

"We pay a licensing fee of $10,000 on a yearly basis."

"The license model is based on the number of users. You have the possibility to have 10,000 users if you wish."

"The solution's overall cost is cheaper than regular web security solutions."

"The price is average. Because the license is user-based, you can increase it as per the user quantity."

"The product is cheap."

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

13%

Manufacturing Company

Financial Services Firm

Healthcare Company

Financial Services Firm

12%

Computer Software Company

12%

Manufacturing Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	6
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	49
Midsize Enterprise	30
Large Enterprise	51

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	3
Large Enterprise	3

Questions from the Community

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...

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What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...

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What is your experience regarding pricing and costs for iboss?

Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...

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Which is the better security solution - Cisco Umbrella or Zscaler?

Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...

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Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?

Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...

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What do you like most about Cisco Umbrella?

Cisco Umbrella is easy to monitor, manage, and deploy.

See all answers

Which lesser known firewall product has the best chance at unseating the market leaders?

Netscope, Zscaler if they continue route they are on now. FIrewalls needs great deal of automation on each end, datac...

See all answers

Which lesser known firewall product has the best chance at unseating the market leaders?

Those firewalls that allow extend the perimeter. Nowadays, there is a issue with the static perimeter and all is goin...

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What is your experience regarding pricing and costs for Netskope Next Gen Secure Web Gateway?

It is fairly priced.

See all answers

Comparisons

Netskope vs iboss

Compared 13% of the time

Prisma Access by Palo Alto Networks vs iboss

Compared 10% of the time

Zscaler Internet Access vs iboss

Compared 9% of the time

FortiSASE vs iboss

Compared 7% of the time

Fortinet FortiGate vs iboss

Compared 6% of the time

More iboss Competitors

Zscaler Internet Access vs Cisco Umbrella

Compared 18% of the time

Cisco Secure Access vs Cisco Umbrella

Compared 9% of the time

Prisma Access by Palo Alto Networks vs Cisco Umbrella

Compared 5% of the time

Palo Alto Networks DNS Security vs Cisco Umbrella

Compared 5% of the time

More Cisco Umbrella Competitors

Fortinet FortiGate vs Netskope Next Gen Secure Web Gateway

Compared 10% of the time

Zscaler Internet Access vs Netskope Next Gen Secure Web Gateway

Compared 8% of the time

Cato SASE Cloud Platform vs Netskope Next Gen Secure Web Gateway

Compared 8% of the time

Prisma Access Browser vs Netskope Next Gen Secure Web Gateway

Compared 7% of the time

Skyhigh Security vs Netskope Next Gen Secure Web Gateway

Compared 5% of the time

More Netskope Next Gen Secure Web Gateway Competitors

Product Reports

Buyer's Guide

iboss

January 2026

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Buyer's Guide

Cisco Umbrella

January 2026

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Buyer's Guide

Netskope Next Gen Secure Web Gateway

January 2026

Netskope Next Gen Secure Web Gateway report

Download Netskope Next Gen Secure Web Gateway product report

Also Known As

iBoss Cloud Platform

OpenDNS

No data available

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

Cisco Umbrella provides fast-deploying DNS-layer security with powerful threat protection capabilities. Trusted by over 30,000 entities, it ranks highly in DNS security and effectively supports secure remote work environments.

Cisco Umbrella offers comprehensive DNS security, web filtering, and ease of use, enhancing network security through robust threat protection and malware prevention. It processes over 600 billion requests daily, making it a leader in its field. The seamless integration with existing infrastructures and cloud-based nature makes it suitable for remote and distributed work environments, ensuring consistent security throughout. Management is streamlined with a single-pane interface that simplifies administration, while in-depth reporting capabilities provide valuable insights for continuous monitoring.

What are the key features of Cisco Umbrella?

DNS Security: Provides leading protection by managing DNS queries and blocking malicious sites.
Web Filtering: Offers granular control over web content to safeguard internet usage.
Ease of Integration: Fits well into existing infrastructures, simplifying deployment and use.
Intuitive Management: Single-pane management streamlines administration and enhances usability.
Cloud-Based Flexibility: Supports secure remote work environments.

What benefits can users expect from using Cisco Umbrella?

Superior Threat Protection: Reduces risk by effectively detecting and preventing cyber threats.
Consistent Security: Provides uniform protection across network environments.
Efficiency and Visibility: Leverages comprehensive reporting for better security insights.
Easy Deployment: Quick and straightforward setup with minimal disruption.

Cisco Umbrella is widely adopted in industries requiring advanced DNS-level security to counteract malware, phishing, and cyber threats. Its ability to monitor and protect remote and roaming employees makes it an attractive option for sectors highly dependent on cloud services. By managing DNS queries and blocking harmful sites, Cisco Umbrella enhances cybersecurity across networks, providing an added layer of protection for businesses worldwide.

Cisco

Netskope Next Gen Secure Web Gateway is a comprehensive cloud-based security solution that provides advanced threat protection, data loss prevention, and web filtering capabilities. It offers real-time visibility and control over web traffic, enabling organizations to enforce policies and protect against web-based threats. The solution uses machine learning and behavioral analysis to detect and block advanced threats, including malware, phishing, and ransomware. It also provides granular control over web access, allowing organizations to block or allow specific websites and applications based on user, group, or location. With Netskope Next Gen Secure Web Gateway, organizations can ensure compliance with industry regulations and protect sensitive data from unauthorized access or exfiltration. The solution is easy to deploy and manage, with a user-friendly interface and centralized policy management.

Netskope

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim

Arrow, Cloudrise, Sainsbury, Evalueserve, Stroock, Apria, Ather Energy, CSA, AVX Corporation Nuna, City of San Diego Case, Genomic Health Case Study, Oak Hill Advisors, MaRS Discovery District.

Buyer's Guide

Cisco Umbrella vs. Netskope Next Gen Secure Web Gateway

December 2025

Free Report: Cisco Umbrella vs. Netskope Next Gen Secure Web Gateway

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