Cisco Umbrella vs Netskope Next Gen Secure Web Gateway comparison

Cisco Umbrella vs. Netskope Next Gen Secure Web Gateway

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Mindshare comparison

As of March 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.5%, up from 1.9% compared to the previous year. The mindshare of Cisco Umbrella is 12.8%, down from 19.2% compared to the previous year. The mindshare of Netskope Next Gen Secure Web Gateway is 2.4%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Secure Web Gateways (SWG) Mindshare Distribution
Product	Mindshare (%)
Cisco Umbrella	12.8%
iboss	2.5%
Netskope Next Gen Secure Web Gateway	2.4%
Other	82.3%

Secure Web Gateways (SWG)

Featured Reviews

reviewer2701851

Managing Director

Enhances web security with a single pane of glass and flexible deployment

I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.

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Bryan Bettencourt

Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.

Ensures comprehensive protection with seamless threat logging and efficient policy management

My favorite feature of Cisco Umbrella is probably just the DNS and the fact that when a security threat happens, all of that gets logged in their Umbrella portal, and it's very easy to find who's been accessing the site and how many people have accessed it, so that we can go to them and make sure they're not compromised. The features of Cisco Umbrella benefit my company by providing less time to search for things through logs, to look for what we need. It's just one place to go, and we just search for it, and we find it really fast. The fact that there's a virtual database that has all that information is great on our portal.

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Ernst (Eric) Goldman

Owner at Antares Joint Development

Designed to enforce architecture governance, ensuring traceable SaaS traffic

Netskope provides vigorous policy enforcement for SaaS platforms based on how we configure it, but its vulnerability management and threat intelligence capabilities could be stronger. We rely on external sources to become aware of vulnerabilities in major SaaS platforms, which highlights a gap. It would be beneficial if Netskope offered more robust vulnerability management or integrated threat intelligence through in-house development or partnerships. This would allow for a better policy setup without needing external threat intelligence to configure Netskope. Adding these features would enhance its overall value. I would suggest making some minor improvements to the interface to make it more intuitive, but those are primarily cosmetic. In terms of actual features, the only significant enhancement I could think of, besides better threat intelligence, would be for Netskope to assess the general SaaS landscape. This could include a scorecard showing the security posture of various SaaS platforms based on their track record with breaches and vulnerabilities. I understand this could create friction with SaaS providers if some receive poor scores, which might impact their relationship with Netskope. If Netskope were to harness machine learning more effectively and share those models transparently with enterprise customers, this could include making traffic data they already collect available for deeper analytics, allowing customers to gain better insights into employee traffic patterns. It could also assist with network operations by helping to fine-tune performance based on traffic flow, even though the primary purpose of analyzing that data is security-related. Providing more advanced analytics using existing data could significantly enhance its value to enterprises.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."

"Technical support is pretty sharp and very responsive."

"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."

"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."

"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."

"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."

"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."

"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."

More iboss pros

"With many of our customer's end-users on the road, it was easy for their machines to get infected or to lose information, and after we installed this product, these issues were drastically reduced and the number of infections dropped month over month."

"The reports and notifications are the most useful part of the platform. As soon as you deploy the security layers, the reporting is very comprehensive. It helps you to have, at a glance, a clear view of what's going on."

"In general, Umbrella is a competitive solution for small or large enterprise."

"This product is very straightforward and simple to setup."

"Its simplicity is most valuable. I can install it and get it up and running, and it can be pervasive across my business within a business day. It is pretty simple and straightforward to install and configure. Its remit is reasonably clearly defined. When you look at solutions like Darktrace and Carbon Black, the mission objective isn't as clearly defined. Cisco Umbrella, Sophos Central, or some of the other solutions have a more standardized approach to antivirus, which includes enhanced response from the machine learning or deep learning perspective."

"I was pretty amazed by the wide variety of security features and reports on a single dashboard."

"The initial setup is very easy and takes only a few minutes."

"Provides dependable DNS monitoring of external devices."

More Cisco Umbrella pros

"The solution has some useful features, such as microservices. They have sandboxing that allows the prevention, encryption, and remote browser isolation."

"Web filtering and DLP are good features."

"It is for secure web trafficking, and it is doing what it needs to do. It allows customers to consolidate and eliminate multiple technologies onto Netskope and just kind of turn the dial and use more features, such as CASB, VPN. SWG is another feature. You can monitor and govern all the traffic."

"We've found the solution to be quite stable."

"The solution offers good security functionality."

"Overall, the product is nice, and I like the URL filtering, CASB, and other security stacks like threat prevention."

"The solution's CASB, DLP, and threat protection features are very good."

"One of the valuable features of the solution is that everything is on the cloud. It has no on-premise hardware to deal with."

More Netskope Next Gen Secure Web Gateway pros

Cons

"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."

"Sometimes, obviously, there are bugs."

"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."

"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."

"Sometimes the agent stops working in iboss, and we have to reinstall the agent."

"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."

"SSL decryption: We had issues with learners using apps instead of using web browsers."

"To scale up, a new iboss Node Blade Chassis must be purchased."

More iboss cons

"It's easier for us to have support features with companies who are Cisco representatives, but sometimes, it's hard for us to get the help we need without having to use our contacts within Cisco."

"I would like to see more integrations with more products. Some of the integrations need to be simpler as well. For example, the integration with Cisco Secure Firewall could be simpler. It would be good to make reporting simpler. For those who don't use SecureX, it would be good to make Umbrella really simple to use upfront. It's not a difficult product, but it can be daunting for someone who isn't exposed to it because there are so many options."

"If I want to see which users access a website, I need an Active Directory registered on Umbrella's cloud."

"Client delivery and client updates should be improved. Client delivery was not as easy as expected. Another area for improvement is the integration of escalation procedures for security issues."

"I don't have an answer for how Cisco Umbrella can be improved, as it has been some time since I've worked with it."

"If the virtual appliances could also gather traffic bandwidth reports, that would be great."

"Actually, we recently switched over to Zscaler because it has more features and it's more scalable than Cisco Umbrella."

"Overall, I'm quite happy with Cisco products, but there could be one place where you can check what's going on. There could be one place where you get all the information about these products so that you don't need to look around. You get the status, information about what lately happened, and if there was anything on the machine in one single place."

More Cisco Umbrella cons

"The initial setup is a bit complex in that it takes a lot of time. In order to get the product to work as you need it to, there is a lot of configuration required."

"Netskope can only provide the high level related to threats."

"The accuracy could be improved."

"The solution lacks a good reporting feature."

"They should work on marketing material to put out their work with a little more effort."

"Cost competitiveness is its area of improvement. They will have to figure out how can they strategically price it because there are a few players in the game who have been doing it for a long time. They will have to figure out how to go to market on the pricing."

"The solution needs to improve its on-premise detection technique."

"The solution could improve the features for Zero Trust Network Access. They should add more security components to that module."

More Netskope Next Gen Secure Web Gateway cons

Pricing and Cost Advice

"It is probably in line with other solutions, but I do not deal with the financial side."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"It is expensive compared to one of its competitors."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"The overall pricing for iboss is very competitive and transparent."

"The licensing and pricing structure of Cisco Umbrella is in line with standard systems on the market, and we have no specific requirements in this area. Overall, we have found it to be an acceptable pricing model for our organization."

"The price could be lower."

"We did a good negotiation, and at the moment, its price is fine."

"The pricing model is easier compared to some of the other solutions, and it is also competitive."

"Our costs were negotiated, and they are okay."

"I rate the tool's pricing a five out of ten."

"In terms of licensing, we're not able to be extremely clear with the customer because it's based on their reporting. It's not based on the actual traffic. If they say they have 50 users but they have 80, we'll just buy for 50 users. That's something where we'd like to have more flexibility."

"There are no hidden costs with Umbrella. Everything is included in the package."

More Cisco Umbrella pricing and cost advice

"The price is average. Because the license is user-based, you can increase it as per the user quantity."

"The solution's overall cost is cheaper than regular web security solutions."

"The product is cheap."

"The license model is based on the number of users. You have the possibility to have 10,000 users if you wish."

"We pay a licensing fee of $10,000 on a yearly basis."

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

10%

Manufacturing Company

Comms Service Provider

Computer Software Company

14%

Manufacturing Company

Financial Services Firm

Comms Service Provider

Financial Services Firm

14%

Computer Software Company

Manufacturing Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	6
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	50
Midsize Enterprise	30
Large Enterprise	51

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	3
Large Enterprise	3

Questions from the Community

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...

What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...

What is your experience regarding pricing and costs for iboss?

Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...

Which is the better security solution - Cisco Umbrella or Zscaler?

Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...

Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?

Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...

What is your experience regarding pricing and costs for Cisco Umbrella?

The pricing for Cisco Umbrella is fair compared to other platforms out there for DNS security. We acquired it as a bu...

Which lesser known firewall product has the best chance at unseating the market leaders?

Netscope, Zscaler if they continue route they are on now. FIrewalls needs great deal of automation on each end, datac...

Which lesser known firewall product has the best chance at unseating the market leaders?

Those firewalls that allow extend the perimeter. Nowadays, there is a issue with the static perimeter and all is goin...

What is your experience regarding pricing and costs for Netskope Next Gen Secure Web Gateway?

It is fairly priced.

Prisma Access by Palo Alto Networks vs iboss

Comparisons

Netskope vs iboss

Compared 10% of the time

Compared 8% of the time

Fortinet FortiGate vs iboss

Compared 7% of the time

FortiSASE vs iboss

Compared 7% of the time

Zscaler Internet Access vs iboss

Compared 6% of the time

More iboss Competitors

Zscaler Internet Access vs Cisco Umbrella

Compared 18% of the time

Cisco Secure Access vs Cisco Umbrella

Compared 8% of the time

Palo Alto Networks DNS Security vs Cisco Umbrella

Compared 7% of the time

Prisma Access by Palo Alto Networks vs Cisco Umbrella

Compared 4% of the time

Forcepoint Secure Web Gateway vs Cisco Umbrella

Compared 2% of the time

More Cisco Umbrella Competitors

Fortinet FortiGate vs Netskope Next Gen Secure Web Gateway

Compared 9% of the time

Cato SASE Cloud Platform vs Netskope Next Gen Secure Web Gateway

Compared 8% of the time

Zscaler Internet Access vs Netskope Next Gen Secure Web Gateway

Compared 8% of the time

Prisma Access Browser vs Netskope Next Gen Secure Web Gateway

Compared 6% of the time

dope.swg vs Netskope Next Gen Secure Web Gateway

Compared 4% of the time

More Netskope Next Gen Secure Web Gateway Competitors

Product Reports

iboss

Download iboss product report

Cisco Umbrella

Download Cisco Umbrella product report

Netskope Next Gen Secure Web Gateway

Download Netskope Next Gen Secure Web Gateway product report

Netskope Next Gen Secure Web Gateway report

Also Known As

iBoss Cloud Platform

OpenDNS

No data available

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

Cisco Umbrella provides fast-deploying DNS-layer security with powerful threat protection capabilities. Trusted by over 30,000 entities, it ranks highly in DNS security and effectively supports secure remote work environments.

Cisco Umbrella offers comprehensive DNS security, web filtering, and ease of use, enhancing network security through robust threat protection and malware prevention. It processes over 600 billion requests daily, making it a leader in its field. The seamless integration with existing infrastructures and cloud-based nature makes it suitable for remote and distributed work environments, ensuring consistent security throughout. Management is streamlined with a single-pane interface that simplifies administration, while in-depth reporting capabilities provide valuable insights for continuous monitoring.

What are the key features of Cisco Umbrella?

DNS Security: Provides leading protection by managing DNS queries and blocking malicious sites.
Web Filtering: Offers granular control over web content to safeguard internet usage.
Ease of Integration: Fits well into existing infrastructures, simplifying deployment and use.
Intuitive Management: Single-pane management streamlines administration and enhances usability.
Cloud-Based Flexibility: Supports secure remote work environments.

What benefits can users expect from using Cisco Umbrella?

Superior Threat Protection: Reduces risk by effectively detecting and preventing cyber threats.
Consistent Security: Provides uniform protection across network environments.
Efficiency and Visibility: Leverages comprehensive reporting for better security insights.
Easy Deployment: Quick and straightforward setup with minimal disruption.

Cisco Umbrella is widely adopted in industries requiring advanced DNS-level security to counteract malware, phishing, and cyber threats. Its ability to monitor and protect remote and roaming employees makes it an attractive option for sectors highly dependent on cloud services. By managing DNS queries and blocking harmful sites, Cisco Umbrella enhances cybersecurity across networks, providing an added layer of protection for businesses worldwide.

Cisco

Netskope Next Gen Secure Web Gateway is a comprehensive cloud-based security solution that provides advanced threat protection, data loss prevention, and web filtering capabilities. It offers real-time visibility and control over web traffic, enabling organizations to enforce policies and protect against web-based threats. The solution uses machine learning and behavioral analysis to detect and block advanced threats, including malware, phishing, and ransomware. It also provides granular control over web access, allowing organizations to block or allow specific websites and applications based on user, group, or location. With Netskope Next Gen Secure Web Gateway, organizations can ensure compliance with industry regulations and protect sensitive data from unauthorized access or exfiltration. The solution is easy to deploy and manage, with a user-friendly interface and centralized policy management.

Netskope

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim

Arrow, Cloudrise, Sainsbury, Evalueserve, Stroock, Apria, Ather Energy, CSA, AVX Corporation Nuna, City of San Diego Case, Genomic Health Case Study, Oak Hill Advisors, MaRS Discovery District.

Cisco Umbrella vs. Netskope Next Gen Secure Web Gateway