Cisco Umbrella vs Netskope Next Gen Secure Web Gateway comparison

Cisco and Netskope are both solutions in the Secure Web Gateways (SWG) category. Cisco is ranked #1 with an average rating of 9.2, while Netskope is ranked #19 with an average rating of 8.0. Cisco holds a 13.7% mindshare in WSG, compared to Netskope’s 2.4% mindshare. Additionally, 97% of Cisco users are willing to recommend the solution, compared to 100% of Netskope users who would recommend it.

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Executive SummaryUpdated on Dec 28, 2025

Cisco Umbrella and Netskope Next Gen Secure Web Gateway are competitors in the advanced web security solutions category. Users tend to favor Netskope for its broader feature set despite its higher pricing, while Cisco Umbrella is valued for its DNS-based security.

Features: Cisco Umbrella provides robust DNS-based protection with features like custom category blocking, whitelisting, and integration with Active Directory. It offers extensive reporting capabilities and an Investigate API for domain security history. Netskope excels in web traffic control, advanced DLP functions, and SaaS application governance, making it suitable for cloud-centric networks.

Room for Improvement: Cisco Umbrella could improve by integrating IPS solutions, offering real-time malware classification, and enhancing reporting and customization options. Netskope could strengthen its threat intelligence, streamline policy configurations, and expand endpoint DLP capabilities.

Ease of Deployment and Customer Service: Both Cisco Umbrella and Netskope are known for seamless deployment in public and hybrid clouds. Cisco is noted for its easy setup and outstanding technical support. Netskope provides good support but sometimes lacks a personal touch.

Pricing and ROI: Cisco Umbrella is seen as expensive but offers good ROI through its security features and management time savings. Netskope is perceived as costly but justifies its price with a comprehensive security stack and reduced hardware needs, offering long-term cost-effectiveness.

To learn more, read our detailed Cisco Umbrella vs. Netskope Next Gen Secure Web Gateway Report (Updated: February 2026).

Buyer's Guide

Cisco Umbrella vs. Netskope Next Gen Secure Web Gateway

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Mindshare comparison

As of February 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.4%, up from 1.9% compared to the previous year. The mindshare of Cisco Umbrella is 13.7%, down from 19.3% compared to the previous year. The mindshare of Netskope Next Gen Secure Web Gateway is 2.4%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Secure Web Gateways (SWG) Market Share Distribution
Product	Market Share (%)
Cisco Umbrella	13.7%
iboss	2.4%
Netskope Next Gen Secure Web Gateway	2.4%
Other	81.5%

Secure Web Gateways (SWG)

Featured Reviews

reviewer2701851

Managing Director

Enhances web security with a single pane of glass and flexible deployment

I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.

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Emilio Montoya

CTO at PROA

Ensures internet navigation safety and boosts productivity

The features of Cisco Umbrella I prefer most are DNS protection and traffic redirect. With Cisco Talos's threat intelligence, we reduce the impact of malware traffic in our network, and we currently see the behavior of equipment and choose the correct sites. Cisco Talos has helped us reduce the impact of malware traffic. We can see the behavior and choose the correct sites. We're currently testing secure access with Umbrella in order to secure access to core applications. It's a product that the user doesn't even know is there, even though it is protecting them. It's not hard on the equipment. And, for us, it centralizes everything, which improves productivity. With the Experience Insights feature of Cisco Secure Access, we've seen impacts on the management of user connectivity by allowing us to deliver safe connectivity. We are testing the Secure Access product with Cisco Umbrella to improve our connectivity with our users in order to secure access to the corporate applications. Cisco Umbrella is in the cloud, which is nice.

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Ernst (Eric) Goldman

Owner at Antares Joint Development

Designed to enforce architecture governance, ensuring traceable SaaS traffic

Netskope provides vigorous policy enforcement for SaaS platforms based on how we configure it, but its vulnerability management and threat intelligence capabilities could be stronger. We rely on external sources to become aware of vulnerabilities in major SaaS platforms, which highlights a gap. It would be beneficial if Netskope offered more robust vulnerability management or integrated threat intelligence through in-house development or partnerships. This would allow for a better policy setup without needing external threat intelligence to configure Netskope. Adding these features would enhance its overall value. I would suggest making some minor improvements to the interface to make it more intuitive, but those are primarily cosmetic. In terms of actual features, the only significant enhancement I could think of, besides better threat intelligence, would be for Netskope to assess the general SaaS landscape. This could include a scorecard showing the security posture of various SaaS platforms based on their track record with breaches and vulnerabilities. I understand this could create friction with SaaS providers if some receive poor scores, which might impact their relationship with Netskope. If Netskope were to harness machine learning more effectively and share those models transparently with enterprise customers, this could include making traffic data they already collect available for deeper analytics, allowing customers to gain better insights into employee traffic patterns. It could also assist with network operations by helping to fine-tune performance based on traffic flow, even though the primary purpose of analyzing that data is security-related. Providing more advanced analytics using existing data could significantly enhance its value to enterprises.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."

"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."

"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."

"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."

"The solution has massively improved our security posture, giving us full visibility into what our staff does online."

"iboss is among the few products providing inline filtering where no application is needed on the device."

"Its initial setup was straightforward."

"It was a very easy product to install. It can be deployed very fast."

More iboss pros

"The single-pane-of-glass management is really important. In today's era, administration costs and operational expenses will cost you a lot, and it reduces that as well. You don't need extra resources to manage all your parameter firewalls, looking at every single device to allow resources internal access. By just introducing the single-pane-of-glass management, it has lifted the burden off of management, especially the network management."

"The most valuable feature of this solution is its reliability."

"It will protect, give you more robustness, and faster responses, compared to any firewalls or any of the proxy web servers."

"My overall rating for Cisco Umbrella is ten out of ten."

"The single-pane-of-glass management is very important. We have a very small team. We can't spend a lot of time going from product to product to product to either investigate or set up policy. We need to have one place that we can go to and set everything up."

"It is a good cloud-based solution for DNS security."

"The Global Block List is one of the most valuable features because it's really easy to block domain names as well as URLs. Sometimes you don't want to block the whole site, you just want to block one URL. The Global Block and Allow Lists are the best features for us."

"The weekly reportings are great. The investigation is super and the application management is equally great."

More Cisco Umbrella pros

"The solution's CASB, DLP, and threat protection features are very good."

"Web filtering and DLP are good features."

"As Netskope is a cloud-based application, it is possible to analyze and distinguish personal and enterprise instances."

"Prevents data leakage and protects data."

"Overall, the product is nice, and I like the URL filtering, CASB, and other security stacks like threat prevention."

"The most valuable features of the solution are its three modules, which are SWG, ZTNA, and CASB."

"We can connect cloud apps and monitor them."

"The solution has some useful features, such as microservices. They have sandboxing that allows the prevention, encryption, and remote browser isolation."

More Netskope Next Gen Secure Web Gateway pros

Cons

"Sometimes the agent stops working in iboss, and we have to reinstall the agent."

"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."

"I'd like to see them accelerate development on the security side, particularly around data loss prevention."

"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."

"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."

"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."

"Sometimes, obviously, there are bugs."

"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."

More iboss cons

"The pricing could always be a little bit better."

"Instead of creating a TAC case, it would be better if we could just call in and they could answer us immediately."

"I think it's a very basic solution, and because of that, Cisco Umbrella would not be a suitable solution for large companies."

"Cisco Umbrella can be improved in terms of limited coverage and wind vulnerability."

"It would be useful if they had a malware protection engine running inside their own VM."

"Support for multiple domains is important to us."

"I'd like to see improvement in its overall integration with all the other platforms. There's some integration between Umbrella and Meraki, but an overall Cisco problem is that there are so many different tools, and finding easy, seamless ways of connecting everything together is always a challenge."

"The major issue is that sometimes when you install the client, it shows you protected and displays that it is live with the backend servers and everything; however, in reality, it was not getting any feed from the main client and is just sending your traffic to open DNS, which sometimes causes an issue because the protection you have implemented can be breached by users."

More Cisco Umbrella cons

"The solution lacks a good reporting feature."

"They should work on marketing material to put out their work with a little more effort."

"The initial setup is a bit complex in that it takes a lot of time. In order to get the product to work as you need it to, there is a lot of configuration required."

"Cost competitiveness is its area of improvement. They will have to figure out how can they strategically price it because there are a few players in the game who have been doing it for a long time. They will have to figure out how to go to market on the pricing."

"Improvement in the solution is required in certain areas where the product does not provide access to its direct end users, who use the portal as an administrator."

"Netskope Next Gen Secure Web Gateway needs to integrate IoT, which can help to control devices."

"The accuracy could be improved."

"There is room for improvement in streamlining policies. So what happens is that when you apply a specific Netskope policy, you never know the kind of content it will automatically block, or it will allow."

More Netskope Next Gen Secure Web Gateway cons

Pricing and Cost Advice

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"It is probably in line with other solutions, but I do not deal with the financial side."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"The overall pricing for iboss is very competitive and transparent."

"It is expensive compared to one of its competitors."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"There are no hidden costs with Umbrella. Everything is included in the package."

"As an educational partner, we get better licensing structures. We are very happy with that. It has been very nice that Cisco has partnered with the educational sector to bring that."

"Cisco uses subscription models for the pricing and there are three subscription plans."

"You get what you pay for."

"The licensing and pricing structure of Cisco Umbrella is in line with standard systems on the market, and we have no specific requirements in this area. Overall, we have found it to be an acceptable pricing model for our organization."

"Its price for us is quite expensive because it's a subscription, and we just use it for the DNS log. So, for us, it's quite expensive."

"In terms of licensing, we're not able to be extremely clear with the customer because it's based on their reporting. It's not based on the actual traffic. If they say they have 50 users but they have 80, we'll just buy for 50 users. That's something where we'd like to have more flexibility."

"The price depends on the use case, and it's a bit linear. But it depends on the customer's strategy and how Cisco plans to optimize the costs."

More Cisco Umbrella pricing and cost advice

"We pay a licensing fee of $10,000 on a yearly basis."

"The solution's overall cost is cheaper than regular web security solutions."

"The license model is based on the number of users. You have the possibility to have 10,000 users if you wish."

"The price is average. Because the license is user-based, you can increase it as per the user quantity."

"The product is cheap."

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

10%

Manufacturing Company

Comms Service Provider

Computer Software Company

13%

Manufacturing Company

Financial Services Firm

Healthcare Company

Financial Services Firm

12%

Computer Software Company

11%

Manufacturing Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	6
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	50
Midsize Enterprise	30
Large Enterprise	51

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	3
Large Enterprise	3

Questions from the Community

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...

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What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...

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What is your experience regarding pricing and costs for iboss?

Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...

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Which is the better security solution - Cisco Umbrella or Zscaler?

Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...

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Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?

Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...

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What do you like most about Cisco Umbrella?

Cisco Umbrella is easy to monitor, manage, and deploy.

See all answers

Which lesser known firewall product has the best chance at unseating the market leaders?

Netscope, Zscaler if they continue route they are on now. FIrewalls needs great deal of automation on each end, datac...

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Which lesser known firewall product has the best chance at unseating the market leaders?

Those firewalls that allow extend the perimeter. Nowadays, there is a issue with the static perimeter and all is goin...

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What is your experience regarding pricing and costs for Netskope Next Gen Secure Web Gateway?

It is fairly priced.

See all answers

Comparisons

Netskope vs iboss

Compared 12% of the time

Prisma Access by Palo Alto Networks vs iboss

Compared 10% of the time

FortiSASE vs iboss

Compared 7% of the time

Zscaler Internet Access vs iboss

Compared 6% of the time

Fortinet FortiGate vs iboss

Compared 6% of the time

More iboss Competitors

Zscaler Internet Access vs Cisco Umbrella

Compared 19% of the time

Cisco Secure Access vs Cisco Umbrella

Compared 9% of the time

Palo Alto Networks DNS Security vs Cisco Umbrella

Compared 6% of the time

Prisma Access by Palo Alto Networks vs Cisco Umbrella

Compared 4% of the time

Infoblox Advanced DNS Protection vs Cisco Umbrella

Compared 4% of the time

More Cisco Umbrella Competitors

Fortinet FortiGate vs Netskope Next Gen Secure Web Gateway

Compared 9% of the time

Zscaler Internet Access vs Netskope Next Gen Secure Web Gateway

Compared 9% of the time

Cato SASE Cloud Platform vs Netskope Next Gen Secure Web Gateway

Compared 7% of the time

Prisma Access Browser vs Netskope Next Gen Secure Web Gateway

Compared 6% of the time

Skyhigh Security vs Netskope Next Gen Secure Web Gateway

Compared 5% of the time

More Netskope Next Gen Secure Web Gateway Competitors

Product Reports

Buyer's Guide

iboss

January 2026

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Buyer's Guide

Cisco Umbrella

February 2026

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Buyer's Guide

Netskope Next Gen Secure Web Gateway

January 2026

Netskope Next Gen Secure Web Gateway report

Download Netskope Next Gen Secure Web Gateway product report

Also Known As

iBoss Cloud Platform

OpenDNS

No data available

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

Cisco Umbrella provides fast-deploying DNS-layer security with powerful threat protection capabilities. Trusted by over 30,000 entities, it ranks highly in DNS security and effectively supports secure remote work environments.

Cisco Umbrella offers comprehensive DNS security, web filtering, and ease of use, enhancing network security through robust threat protection and malware prevention. It processes over 600 billion requests daily, making it a leader in its field. The seamless integration with existing infrastructures and cloud-based nature makes it suitable for remote and distributed work environments, ensuring consistent security throughout. Management is streamlined with a single-pane interface that simplifies administration, while in-depth reporting capabilities provide valuable insights for continuous monitoring.

What are the key features of Cisco Umbrella?

DNS Security: Provides leading protection by managing DNS queries and blocking malicious sites.
Web Filtering: Offers granular control over web content to safeguard internet usage.
Ease of Integration: Fits well into existing infrastructures, simplifying deployment and use.
Intuitive Management: Single-pane management streamlines administration and enhances usability.
Cloud-Based Flexibility: Supports secure remote work environments.

What benefits can users expect from using Cisco Umbrella?

Superior Threat Protection: Reduces risk by effectively detecting and preventing cyber threats.
Consistent Security: Provides uniform protection across network environments.
Efficiency and Visibility: Leverages comprehensive reporting for better security insights.
Easy Deployment: Quick and straightforward setup with minimal disruption.

Cisco Umbrella is widely adopted in industries requiring advanced DNS-level security to counteract malware, phishing, and cyber threats. Its ability to monitor and protect remote and roaming employees makes it an attractive option for sectors highly dependent on cloud services. By managing DNS queries and blocking harmful sites, Cisco Umbrella enhances cybersecurity across networks, providing an added layer of protection for businesses worldwide.

Cisco

Netskope Next Gen Secure Web Gateway is a comprehensive cloud-based security solution that provides advanced threat protection, data loss prevention, and web filtering capabilities. It offers real-time visibility and control over web traffic, enabling organizations to enforce policies and protect against web-based threats. The solution uses machine learning and behavioral analysis to detect and block advanced threats, including malware, phishing, and ransomware. It also provides granular control over web access, allowing organizations to block or allow specific websites and applications based on user, group, or location. With Netskope Next Gen Secure Web Gateway, organizations can ensure compliance with industry regulations and protect sensitive data from unauthorized access or exfiltration. The solution is easy to deploy and manage, with a user-friendly interface and centralized policy management.

Netskope

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim

Arrow, Cloudrise, Sainsbury, Evalueserve, Stroock, Apria, Ather Energy, CSA, AVX Corporation Nuna, City of San Diego Case, Genomic Health Case Study, Oak Hill Advisors, MaRS Discovery District.

Buyer's Guide

Cisco Umbrella vs. Netskope Next Gen Secure Web Gateway

February 2026

Free Report: Cisco Umbrella vs. Netskope Next Gen Secure Web Gateway

Find out what your peers are saying about Cisco Umbrella vs. Netskope Next Gen Secure Web Gateway and other solutions. Updated: February 2026.

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