Cisco Umbrella vs Netskope Next Gen Secure Web Gateway comparison

Cisco Umbrella vs. Netskope Next Gen Secure Web Gateway

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Mindshare comparison

As of September 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 3.4%, up from 2.2% compared to the previous year. The mindshare of Cisco Umbrella is 9.3%, down from 17.1% compared to the previous year. The mindshare of Netskope Next Gen Secure Web Gateway is 2.1%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Secure Web Gateways (SWG) Mindshare Distribution
Product	Mindshare (%)
Cisco Umbrella	9.3%
iboss	3.4%
Netskope Next Gen Secure Web Gateway	2.1%
Other	85.2%

Secure Web Gateways (SWG)

Featured Reviews

Ashok Ananthula

Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees

Cloud gateway has strengthened remote web security and now needs better Mac and ISP support

The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.

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Suresh-Sharma

Sr. Technical Executive at a computer software company with 11-50 employees

Has required extensive customization for non-technical users and still needs better simplification

Customization for basic users can be complex, as it is targeted toward only technical users. It would be beneficial if Cisco simplifies the customization process while still ensuring strong security to prevent unauthorized access. Simplifying the customization part could enhance Cisco Umbrella, but overall, it is a good solution for me.

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Btejedor Tejedor

Experto de Seguridad Informática at a financial services firm with 1,001-5,000 employees

Granular web controls have improved user-specific access and reduced security incidents

For the moment, the solution is going quite well, and I cannot think of anything specific we could improve at the moment.Perhaps in file control, the maximum size of the files that can be analyzed is a negative aspect or an improvement that I consider necessary in Netskope Next Gen Secure Web Gateway.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."

"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."

"It was a very easy product to install. It can be deployed very fast."

"Granular setup, which was able to set different levels of filters using the OUs in the AD."

"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."

"From a corporate perspective, I understand that it's important to keep the company data safe."

"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."

"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."

More iboss pros

"This product is very straightforward and simple to setup."

"With many of our customer's end-users on the road, it was easy for their machines to get infected or to lose information, and after we installed this product, these issues were drastically reduced and the number of infections dropped month over month."

"Cisco is a very efficient and on-point solution that controls the whole network and settings on one page. We can monitor the entire network."

"It will protect, give you more robustness, and faster responses, compared to any firewalls or any of the proxy web servers."

"The solution is extremely stable, it has excellent performance, can scale if you need it to, the initial setup is pretty straightforward, the pricing is reasonable, and integration is very easy."

"There was a positive effect on productivity because we could track and confront the users that were frequently using social media or streaming video during the work day."

"ROI benefits both the reseller and the client in Managed Services because of its proactive approach to network security."

"Cisco Umbrella performed very well compared to Zscaler and other solutions."

More Cisco Umbrella pros

"There are a lot of features, but the groups that are created for the policy groups available with Netskope are already relevant to any industry. So grouping the policies is the easiest part and a valuable feature."

"We've found the solution to be quite stable."

"The solution has some useful features, such as microservices. They have sandboxing that allows the prevention, encryption, and remote browser isolation."

"The solution's CASB, DLP, and threat protection features are very good."

"Prevents data leakage and protects data."

"It is for secure web trafficking, and it is doing what it needs to do. It allows customers to consolidate and eliminate multiple technologies onto Netskope and just kind of turn the dial and use more features, such as CASB, VPN. SWG is another feature. You can monitor and govern all the traffic."

"The ROI is in the security I'm getting for my users, which is also beneficial for me."

"All our customers use multiple data and want to protect that by preventing data leakage and that's what it does."

More Netskope Next Gen Secure Web Gateway pros

Cons

"The dashboards for local use could be better."

"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."

"Iboss is growing so fast that it is often hard for them to keep up with the challenges."

"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."

"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."

"I have heard they are doing DDoS filtering, but I am not certain if they are implementing it correctly."

"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."

"iboss can be improved because the integration could be better; you need to import all the sites that you access today, and there are a few problems whenever you import thousands of websites, making the integration process messy for the users."

More iboss cons

"The locks and management could be better. The product is fairly new, and it may take some time to get all the features up and running."

"From my perspective, I would Cisco Umbrella to give more exposure to my sales engineers. I know I can call them whenever I have an issue, however, more frequent meetings would be awesome."

"Cisco Umbrella should introduce an on-premises device."

"Something on our end that might make it better is alerting going to our ticketing system. It's not something that we have discussed, but that would be a proactive option for us to provide a learning experience for the staff."

"Cisco Umbrella can be improved in terms of limited coverage and wind vulnerability. The product can only shield a small area, making it less effective for larger spaces or multiple users."

"Client delivery and client updates should be improved. Client delivery was not as easy as expected. Another area for improvement is the integration of escalation procedures for security issues."

"There are a couple of interface issues. I know that they say that there are feature enhancements that are noted. For example, we've got the Cisco Meraki security appliances, and there, we geofence our company to where we're allowed to send and receive traffic. So, in our case, by default, we only allow traffic to six different countries, which allows us to effectively prevent traffic for the majority of bad players in the world, but they don't give you an easy way to do that in Cisco Umbrella. With Cisco Meraki, I can specify or pick the countries. I can say that I want to only allow traffic from these six countries, and I'm done. With Cisco Umbrella, I have to rely on the fact that they're going to prevent traffic to other countries. They're going to decide if it's good or bad."

"The price could be better. The price is definitely a bit high, but we have to pay a premium for Cisco products."

More Cisco Umbrella cons

"Netskope Next Gen Secure Web Gateway needs to integrate IoT, which can help to control devices."

"Cost competitiveness is its area of improvement. They will have to figure out how can they strategically price it because there are a few players in the game who have been doing it for a long time. They will have to figure out how to go to market on the pricing."

"The solution could improve the features for Zero Trust Network Access. They should add more security components to that module."

"I think the accuracy could be improved."

"Netskope can only provide the high level related to threats."

"Improvement in the solution is required in certain areas where the product does not provide access to its direct end users, who use the portal as an administrator."

"The stability of the solution to be very good. It is not the best and could improve but it is better than other solutions, such as Forcepoint."

"The solution needs to improve its on-premise detection technique."

More Netskope Next Gen Secure Web Gateway cons

Pricing and Cost Advice

"It is expensive compared to one of its competitors."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"The overall pricing for iboss is very competitive and transparent."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"It is probably in line with other solutions, but I do not deal with the financial side."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"Cisco Umbrella is expensive and could be cheaper."

"I rate the tool's pricing a five out of ten."

"The price depends on the use case, and it's a bit linear. But it depends on the customer's strategy and how Cisco plans to optimize the costs."

"The pricing was marvelous."

"The price is quite good."

"In my opinion, Cisco Umbrella now has a good price in the basic packages. When it comes to Cisco Umbrella SIG Essentials package and Cisco Umbrella Secure Internet Gateway (SIG) Advantage package, it depends on whether the project has a good price or not"

"It has a reasonable price. It is certainly not as expensive as it used to be. It is in line with other offerings on the market. There are a number of different flavors of Umbrella. They could bring Umbrella SIG down a bit because its price is a little bit high for what it does, but I also understand why its price is high."

"In the region I'm from, that of EMAR, Europe, the Middle East, Eastern Asia and Africa, our organizations do not have many liquid cash assets, so the price could be better."

More Cisco Umbrella pricing and cost advice

"The solution's overall cost is cheaper than regular web security solutions."

"The product is cheap."

"The license model is based on the number of users. You have the possibility to have 10,000 users if you wish."

"The price is average. Because the license is user-based, you can increase it as per the user quantity."

"We pay a licensing fee of $10,000 on a yearly basis."

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913,924 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

11%

Manufacturing Company

Comms Service Provider

Computer Software Company

14%

Manufacturing Company

Financial Services Firm

Outsourcing Company

Financial Services Firm

17%

Construction Company

Manufacturing Company

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	8
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	50
Midsize Enterprise	31
Large Enterprise	51

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	3
Large Enterprise	4

Questions from the Community

What needs improvement with iboss?

I think iboss could be improved by making reporting and dashboard customization more flexible, and simplifying troubl...

What is your primary use case for iboss?

I use iboss as a cloud-based secure web gateway to provide secure internet access, web filtering, and protect remote ...

What is your experience regarding pricing and costs for iboss?

My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and...

Which is the better security solution - Cisco Umbrella or Zscaler?

Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...

Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?

Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...

What is your experience regarding pricing and costs for Cisco Umbrella?

The pricing for Cisco Umbrella is fair compared to other platforms out there for DNS security. We acquired it as a bu...

Which lesser known firewall product has the best chance at unseating the market leaders?

Netscope, Zscaler if they continue route they are on now. FIrewalls needs great deal of automation on each end, datac...

Which lesser known firewall product has the best chance at unseating the market leaders?

Those firewalls that allow extend the perimeter. Nowadays, there is a issue with the static perimeter and all is goin...

What is your experience regarding pricing and costs for Netskope Next Gen Secure Web Gateway?

It is fairly priced.

Prisma Access by Palo Alto Networks vs iboss

Comparisons

Compared 10% of the time

Netskope vs iboss

Compared 9% of the time

Fortinet FortiGate vs iboss

Compared 7% of the time

FortiSASE vs iboss

Compared 6% of the time

Zscaler Internet Access vs iboss

Compared 5% of the time

More iboss Competitors

Zscaler Internet Access vs Cisco Umbrella

Compared 21% of the time

Palo Alto Networks DNS Security vs Cisco Umbrella

Compared 12% of the time

Cisco Secure Access vs Cisco Umbrella

Compared 4% of the time

Fortinet FortiGate vs Cisco Umbrella

Compared 3% of the time

Cloudflare vs Cisco Umbrella

Compared 2% of the time

More Cisco Umbrella Competitors

Prisma Access by Palo Alto Networks vs Netskope Next Gen Secure Web Gateway

Compared 14% of the time

Menlo Secure vs Netskope Next Gen Secure Web Gateway

Compared 12% of the time

Fortinet FortiGate vs Netskope Next Gen Secure Web Gateway

Compared 9% of the time

dope.swg vs Netskope Next Gen Secure Web Gateway

Compared 6% of the time

Cloudflare One vs Netskope Next Gen Secure Web Gateway

Compared 4% of the time

More Netskope Next Gen Secure Web Gateway Competitors

Product Reports

iboss

Download iboss product report

Cisco Umbrella

Download Cisco Umbrella product report

Netskope Next Gen Secure Web Gateway

Download Netskope Next Gen Secure Web Gateway product report

Netskope Next Gen Secure Web Gateway report

Also Known As

iBoss Cloud Platform

OpenDNS

No data available

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

Cisco Umbrella provides fast-deploying DNS-layer security with powerful threat protection capabilities. Trusted by over 30,000 entities, it ranks highly in DNS security and effectively supports secure remote work environments.

Cisco Umbrella offers comprehensive DNS security, web filtering, and ease of use, enhancing network security through robust threat protection and malware prevention. It processes over 600 billion requests daily, making it a leader in its field. The seamless integration with existing infrastructures and cloud-based nature makes it suitable for remote and distributed work environments, ensuring consistent security throughout. Management is streamlined with a single-pane interface that simplifies administration, while in-depth reporting capabilities provide valuable insights for continuous monitoring.

What are the key features of Cisco Umbrella?

DNS Security: Provides leading protection by managing DNS queries and blocking malicious sites.
Web Filtering: Offers granular control over web content to safeguard internet usage.
Ease of Integration: Fits well into existing infrastructures, simplifying deployment and use.
Intuitive Management: Single-pane management streamlines administration and enhances usability.
Cloud-Based Flexibility: Supports secure remote work environments.

What benefits can users expect from using Cisco Umbrella?

Superior Threat Protection: Reduces risk by effectively detecting and preventing cyber threats.
Consistent Security: Provides uniform protection across network environments.
Efficiency and Visibility: Leverages comprehensive reporting for better security insights.
Easy Deployment: Quick and straightforward setup with minimal disruption.

Cisco Umbrella is widely adopted in industries requiring advanced DNS-level security to counteract malware, phishing, and cyber threats. Its ability to monitor and protect remote and roaming employees makes it an attractive option for sectors highly dependent on cloud services. By managing DNS queries and blocking harmful sites, Cisco Umbrella enhances cybersecurity across networks, providing an added layer of protection for businesses worldwide.

Cisco

Netskope Next Gen Secure Web Gateway delivers advanced web security with features like malware control, DLP, and swift connectivity. With cloud-native operations, it enhances security without on-premise hardware.

Organizations leveraging Netskope Next Gen Secure Web Gateway benefit from its ease of policy management, swift connections, and consolidation of technologies. The gateway ensures robust security with features such as CASB, URL filtering, threat prevention, and sandboxing. Its operations are cloud-native, eliminating the need for on-premise hardware, and it integrates effectively with IAM and PAM systems. Broad SaaS coverage and an emphasis on architectural governance enhance web activity security and visibility. While there is room to improve file control, IoT functionality, and endpoint features, it remains a trusted option for safe web browsing, filtering, and security through advanced policy controls and prevention methods.

What are the key features of Netskope Next Gen Secure Web Gateway?

Policy Ease: Simplifies managing security policies for diverse web applications.
Swift Connections: Ensures fast and secure internet connections for uninterrupted workflow.
Malware Control: Provides robust protection against malware with comprehensive control features.
Data Loss Prevention (DLP): Prevents data breaches through effective monitoring and management.
Cloud-Native Operations: Operates fully in the cloud, eliminating the need for physical hardware.
CASB Integration: Offers seamless integration with Cloud Access Security Broker for enhanced security.
Threat Prevention: Detects and prevents potential online threats effectively.

What benefits and ROI should be considered when evaluating Netskope Next Gen Secure Web Gateway?

Security Enhancement: Provides increased security through advanced threat prevention and control tools.
Cost Efficiency: Reduces the need for on-premise hardware, lowering total cost of ownership.
Operational Efficiency: Enhances operational workflow with faster and more secure internet connections.
Comprehensive Integration: Integrates seamlessly with existing IAM and PAM systems, facilitating ease of use.
Actionable Insights: Offers detailed reporting and analytics for informed decision-making.

Netskope Next Gen Secure Web Gateway is widely implemented across industries for secure internet navigation, application control, and threat prevention. Enterprises use it to prevent shadow IT, manage SaaS traffic, and enforce governance according to specific industry regulations, ensuring security and compliance.

Netskope

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim

Arrow, Cloudrise, Sainsbury, Evalueserve, Stroock, Apria, Ather Energy, CSA, AVX Corporation Nuna, City of San Diego Case, Genomic Health Case Study, Oak Hill Advisors, MaRS Discovery District.

Cisco Umbrella vs. Netskope Next Gen Secure Web Gateway