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CMW Tracker vs iGrafx Process360 Live Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CMW Tracker
Ranking in Business Process Management (BPM)
27th
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
Process Automation (30th)
iGrafx Process360 Live Plat...
Ranking in Business Process Management (BPM)
30th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Business Process Design (18th), Process Mining (17th)
 

Mindshare comparison

As of November 2026, in the Business Process Management (BPM) category, the mindshare of CMW Tracker is 1.6%, up from 0.4% compared to the previous year. The mindshare of iGrafx Process360 Live Platform is 1.2%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
CMW Tracker1.6%
iGrafx Process360 Live Platform1.2%
Other97.2%
Business Process Management (BPM)
 

Featured Reviews

Excellent task manager software - supports both management and workflow
Excellent task manager software - supports both management and workflow. Time tracking is available and much used in our firm. Integration with Microsoft Outlook is also a great feature, along with the ability to access from mobile. Being able to use Comindware Tracker for common processes or standalone tasks for crucial in our decision to test the software. The software is flexible and computer-novice friendly, making training required minimal and efficient to implement.
MR
Solution Consultant at a healthcare company with 51-200 employees
Provides documentation, process mining, simulation, and automation capabilities
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I love this software because this software helps me to increase team productivity day-by-day.​"
"Standardizing our business processes has lead to a drastic improvement in efficiency."
"​It was easy to set up my team with access credentials to their files.​"
"The workflow tracker helps us to track our staff's workflow. It helps us to improve the productivity of our team."
"This solution can be useful for tracking the different stages of projects and the people working on them."
"Our purchasing team's efficiency and the productivity of our operations team have improved since implementing this solution."
"Comindware is great for workflow management; it's user-friendly and trustworthy, and you don't need technical skills to develop, maintain, and update workflows using the intuitive web-based visual workflow builder."
"Comindware Tracker features a clear layout with a clean, professional interface that people can use with ease."
"The solution's most beneficial feature is the 360 approach, where documentation, process mining, simulation, and automation capabilities are in one solution."
"It's a great product, but all the functionalities need to be exploited in order to get the full value of the investment."
"If you need software to help you easily design processes, make simulations, build value stream mappings, which has some LEAN features, and DMAIC support, I strongly encourage you to go forward and buy iGrafx."
"The solution's technical support is of good quality since they offer fast and seamless services."
"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."
"This product fulfills ninety percent of our needs, and we're happy as users of it."
"It has simplified compliance with regulations and company standards."
"Provides a valuable BPMN feature."
 

Cons

"Figuring out how to integrate defined teams or groups into this system is difficult, and there are no contextual menus."
"The initial setup can be quite slow and finicky."
"If your organization has only a few team members then this tool is not suitable."
"The OpenAPI is good, but it is not enough. It lacks out-of-box integrations with popular web services."
"This solution lacks API integration with some popular websites."
"The UX/UI could be reviewed and revamped to meet new the criteria of Digitalization and Innovation."
"The initial setup seemed a bit complex, and there is no great documentation."
"It would be wonderful to have newer version releases more frequently, but it is quite a minor con."
"Unfortunately, I haven't been able to find a reseller in Mexico."
"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."
"If the price of the solution was more competitive, it would have made things easier for our company to extend the usage."
"Visio is more user-friendly."
"This is a tool that covers the low end (e.g. Visio) to high end (e.g. Aris), although it's much less user friendly."
"I used the single license product. The entire suite can manage complex organizations, linking it with ERP, but it is not so easy to link it to a new ERP."
"If customers want to change the color or the logo, they have to go through every page to verify everything is right."
"It can be more user-friendly."
 

Pricing and Cost Advice

"Great value for the money."
"I benefit from this software by getting a variety of reporting options and features for a relatively low cost"
"The pricing and licensing is as per market standards, except that the process of extending licenses is also easy."
"This solution has a very lost cost."
"Setup cost is reasonable and average on the market. They offer simple licensing and price per user."
"Price per user works for me when they do not count my clients, which fill forms."
"The price is so reasonable."
"I have heard that the solution's pricing is very competitive."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"My company is trying to replace iGrafx because the license is a little bit expensive."
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Top Industries

By visitors reading reviews
Construction Company
19%
Outsourcing Company
18%
Comms Service Provider
11%
Financial Services Firm
9%
Financial Services Firm
13%
Construction Company
11%
Comms Service Provider
11%
Healthcare Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise3
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise7
 

Also Known As

Comindware Tracker
No data available
 

Overview

 

Sample Customers

Anthem, Hertz, Aetna, CVS Pharmacy, Covidien, Quicken Loans, Associated British Ports, United Card Services
Multinational Bank
Find out what your peers are saying about CMW Tracker vs. iGrafx Process360 Live Platform and other solutions. Updated: November 2026.
920,929 professionals have used our research since 2012.