ControlUp vs ManageEngine IT360 comparison

ControlUp and ManageEngine are both solutions in the IT Infrastructure Monitoring category. ControlUp is ranked #32 with an average rating of 8.3, while ManageEngine is ranked #69. ControlUp holds a 0.8% mindshare in IM, compared to ManageEngine’s 0.6% mindshare. Additionally, 100% of ControlUp users are willing to recommend the solution, compared to 100% of ManageEngine users who would recommend it.

ControlUp

Read 13 ControlUp reviews

4,385 Views
2,631 Comparison Views

100% willing to recommend

ManageEngine IT360

Read 5 ManageEngine IT360 reviews

3,027 Views
1,302 Comparison Views

100% willing to recommend

ControlUp

ManageEngine IT360

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

ManageEngine IT360 and ControlUp are competing in IT infrastructure management. ControlUp seems to have an advantage with advanced features that justify its investment, while ManageEngine IT360 is preferred for strong support and competitive pricing.

Features: ManageEngine IT360 offers robust network monitoring, application performance management, and a comprehensive set of IT management tools. ControlUp provides real-time insights, virtual desktop management, and extensive analytics, which give it a cutting-edge over competitors.

Room for Improvement: ManageEngine IT360 could enhance its analytics capabilities, refine the user interface, and improve integration with other IT systems. ControlUp can work on offering more competitive pricing, adding more training resources, and expanding its integration options with third-party tools.

Ease of Deployment and Customer Service: ManageEngine IT360 offers a straightforward deployment process with reliable customer service, dealing effectively with implementation issues. ControlUp ensures a seamless deployment experience and has efficient support channels that quickly resolve technical challenges, making it easier to integrate into existing infrastructures.

Pricing and ROI: ManageEngine IT360 is competitively priced, making it attractive to cost-conscious organizations seeking a balance of features. ControlUp, while more expensive, offers superior functionality and analytics, potentially providing a higher ROI for businesses focused on proactive infrastructure management and optimization.

To learn more, read our detailed ControlUp vs. ManageEngine IT360 Report (Updated: August 2026).

Buyer's Guide

ControlUp vs. ManageEngine IT360

August 2026

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Helped 908,834 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ControlUp

Ranking in IT Infrastructure Monitoring

32nd

Average Rating

8.6

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

Digital Experience Monitoring (DEM) (6th)

ManageEngine IT360

Ranking in IT Infrastructure Monitoring

69th

Average Rating

8.4

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Network Monitoring Software (85th), IT Asset Management (26th)

Mindshare comparison

As of August 2026, in the IT Infrastructure Monitoring category, the mindshare of ControlUp is 0.8%, down from 1.1% compared to the previous year. The mindshare of ManageEngine IT360 is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
ControlUp	0.8%
ManageEngine IT360	0.6%
Other	98.6%

IT Infrastructure Monitoring

Featured Reviews

Jean-CharlesMoriaud

Senior IT Engineer Citrix at EDR Media LLC

Automation capabilities and proactive monitoring have improved infrastructure reliability and reduced troubleshooting time

ControlUp has a lot of automation in it. It detects problems and failures very well. It's not only monitoring, but it's also detecting, and it could even fix problems with a lot of automation that you can put in place to fix problems automatically before you even detect them. That's one of the strong points of ControlUp. All the automations, and there's a large customer-written automation. You can pick up those automations and use them on your environment, and it helps a lot. This is very good. It's not third-party, but it's external routines and automations that you can download from their website and implement on your side. That's one of the strong points of ControlUp. ControlUp, the way we implemented it, and the goal of ControlUp, is to be proactive instead of starting to work on a problem when it already happens. There are a lot of counters and monitors you can implement that will help you detect problems before they happen.

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Ziyad Moghalis

It manager at PTC (Public Telecomuncation Corporation)

Good monitoring and alerting capability, and it is easy to deploy

This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The high-level view of the estate coupled with powerful administration tools has been great."

"Integration with Netscaler and Scoutbees can provide a proper end-to-end analysis of the user's experience and give us a real ROI."

"ControlUp is beneficial as it provides a web interface through which you can access all your infrastructure—servers, devices, and VDI infrastructure—all on the same platform. It supports gathering all infrastructure components in a single, unified dashboard. This helps you identify performance issues or high resource utilization, allowing quick troubleshooting. I appreciate the solid interface that ControlUp offers."

"It has a great career time monitoring tool."

"This product's most valuable feature is that it allows you to consume many resources from a centralized tool."

"ControlUp has a lot of automation in it; it detects problems and failures very well, and it's not only monitoring, but it's also detecting, and it could even fix problems with a lot of automation that you can put in place to fix problems automatically before you even detect them."

"In terms of the public cloud, ControlUp's features make us feel very secure."

"ControlUp has an easy installation process."

More ControlUp pros

"Customer Service: Absolutely fantastic."

"All I know is that when it comes to managing the active directory, ManageEngine is something I consider to be the best."

"It is easy to identify and collect information from all of the nodes on the network."

"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."

"The monitoring capability is easy to use and it can be done without any training."

"I would suggest you use this product as it's easy for administration, and is based on distributed model support."

"The technical support is good."

"The primary use case of this solution is to manage and to protect the web servers, the mail server, and the website in my company."

Cons

"Solve is a quick and intuitive tool for quickly mapping data together, however, once you have the view of the data that you like, it is difficult to share this with colleagues."

"There was some lag earlier, and reports pulled from the dashboard would sometimes be half an hour old. But now, the information provides real-time status, which is greatly appreciated. Overall, I've seen improvement in the product."

"ControlUp doesn't allow us to monitor the network infrastructure, so we are obliged to acquire another solution that allows us to monitor the network."

"It is expensive. It is very expensive. I was working in a bank, and even in the bank, which was quite healthy, the ControlUp budget was something we had to defend very harshly."

"It can be improved by including script-based scheduling."

"Most reports give information about the top 100 devices, but not all of the devices."

"This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another tool like AppSense."

"The graphical user interface needs to be improved from version to version."

More ControlUp cons

"This is because of the lack of available technical knowledge in terms of competence and maximizing the power of the product."

"The ManageEngine features could improve to show graphs of the traffic and network utility."

"ManageEngine needs to fix the downtime scheduler for SNMP monitored devices. Alarms are still generated for the devices placed into scheduled maintenance."

"We would like to have support for integration with ServiceDesk."

"The GUI could be improved."

"The product could use more intelligence, automation and general availability of product information."

Pricing and Cost Advice

"Based on my experience, ControlUp is not that expensive."

"We are satisfied with the price compared to other solutions."

"Personally, I would say that the only thing I could compare it to is another monitoring tool that we use, Nagios."

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Healthcare Company

10%

Manufacturing Company

Computer Software Company

Construction Company

32%

Comms Service Provider

15%

Manufacturing Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	2
Large Enterprise	8

No data available

Questions from the Community

What is your experience regarding pricing and costs for ControlUp Real-time?

It is expensive. It is very expensive. I was working in a bank, and even in the bank, which was quite healthy, the ControlUp budget was something we had to defend very harshly.

See all answers

What needs improvement with ControlUp Real-time?

I don't see any.

See all answers

What is your primary use case for ControlUp Real-time?

I was taking care of a Citrix infrastructure, and as ControlUp is the best monitoring tool for those environments, I was also using ControlUp to monitor those environments.

See all answers

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Comparisons

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Compared 15% of the time

eG Enterprise vs ControlUp

Compared 7% of the time

Citrix uberAgent Monitoring vs ControlUp

Compared 6% of the time

SysTrack vs ControlUp

Compared 6% of the time

Compared 5% of the time

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Zabbix vs ManageEngine IT360

Compared 8% of the time

Netreo vs ManageEngine IT360

Compared 6% of the time

USU Valuemation vs ManageEngine IT360

Compared 6% of the time

ServiceNow vs ManageEngine IT360

Compared 5% of the time

Alluvio AppResponse vs ManageEngine IT360

Compared 5% of the time

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Product Reports

Buyer's Guide

ControlUp

August 2026

Download ControlUp product report

Buyer's Guide

Network Monitoring Software

August 2026

Download ManageEngine IT360 product report

Also Known As

No data available

IT360

Overview

ControlUp is known for its powerful administration tools, real-time insights, and automation capabilities, enabling efficient VDI and infrastructure management. It integrates seamlessly with solutions like Netscaler, offering historical analytics and endpoint monitoring for proactive issue detection.

ControlUp provides an advanced platform for monitoring Citrix VDIs and user sessions, allowing administrators to perform in-depth infrastructure analysis and troubleshooting. It supports virtualization platforms like VMware and Hyper-V, delivering real-time data capabilities and capacity management. ControlUp also facilitates script-based actions and easy deployment, offering AI-enhanced VDI administration. Users can centralize resources for efficient management, benefiting from granular resource visibility and capacity planning. The tool integrates with Scoutbees for end-to-end analysis and supports historical reporting to detect potential issues before they arise.

What are the key features of ControlUp?

Real-Time Insights: Provides up-to-the-minute data for informed decision-making.
Automation Capabilities: Extensive automation through script-based actions to streamline tasks.
Customizable Interface: Adaptable settings to suit organizational workflows effectively.
End-to-End Analysis: Integration with Netscaler and Scoutbees for comprehensive infrastructure analysis.
AI-Enhanced Administration: Leverages AI for improved VDI management and operation.

What benefits and ROI should users look for in the reviews?

Proactive Issue Detection: Early detection of potential issues to minimize downtime and enhance reliability.
In-Depth Analyses: Detailed insights into infrastructure for better planning and optimization.
Efficient Resource Management: Centralization of resources contributes to operational efficiency and visibility.
Cost-Effective Management: Automating repetitive tasks results in reduced operational costs and improved productivity.
Improved User Experience: Comprehensive monitoring and analytics ensure a smoother digital experience for end-users.

Organizations rely on ControlUp for effective infrastructure monitoring and management across industries. Within the tech sector, it supports Citrix VDI environments and enhances digital experience evaluations. Healthcare providers utilize its real-time monitoring for seamless administration of virtual platforms, ensuring efficient patient data management. In finance, ControlUp aids in secure and responsive virtualization, key for transactional systems and customer interactions.

ControlUp

ManageEngine IT360 is a comprehensive tool crafted for IT management, offering a robust framework to monitor and manage network infrastructure efficiently.

Designed for IT professionals, ManageEngine IT360 integrates IT management and network monitoring, offering seamless oversight of an organization's entire IT framework. Users gain insights into performance, data flow, and bottlenecks, assisting in maintaining optimal infrastructure efficiency. It provides actionable intelligence to support informed decision-making.

What are the key features of ManageEngine IT360?

Comprehensive Network Monitoring: Provides detailed metrics for tracking and maintaining network performance.
Fault Management: Quickly identifies issues for prompt resolution, minimizing downtime.
Performance Management: Continuously evaluates system performance to ensure IT assets are operating as expected.
Help Desk Integration: Facilitates streamlined support processes through seamless module integration.
Server Monitoring: Delivers insights into server health and performance metrics, aiding in proactive management.

What benefits and ROI should be considered when evaluating ManageEngine IT360?

Cost Efficiency: Provides comprehensive management tools reducing the need for multiple software investments.
Productivity Enhancement: Minimizes downtime improving productivity across IT teams.
Improved Decision Making: Offers real-time data aiding strategic infrastructure planning.
Scalability: Easily adapts to growing IT requirements, ensuring long-term solution viability.

ManageEngine IT360 finds its application across industries such as finance, healthcare, and manufacturing. In finance, it enhances data security and network reliability, critical for transactional integrity. Healthcare sectors use it to ensure system uptime crucial for patient management systems. Manufacturing sectors rely on it for uninterrupted operations, ensuring system efficiencies align with production demands.

ManageEngine

Sample Customers

B/E Aerospace, North Carolina SECU, Vancouver Island Health Authority, University of Florida

Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source

Buyer's Guide

ControlUp vs. ManageEngine IT360

August 2026

Free Report: ControlUp vs. ManageEngine IT360

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