CrossBrowserTesting vs Eggplant Test comparison

The compared SmartBear and Keysight Technologies solutions aren't in the same category. SmartBear is ranked #28 in FT , and holds a 0.9% mindshare in the category. Keysight Technologies is ranked #13 in TAt , with an average rating of 8.0, and holds a 3.9% mindshare. Additionally, 100% of SmartBear users are willing to recommend the solution, compared to 85% of Keysight Technologies users who would recommend it.

CrossBrowserTesting

Read 19 CrossBrowserTesting reviews

529 Views
476 Comparison Views

100% willing to recommend

Eggplant Test

Read 18 Eggplant Test reviews

3,807 Views
2,436 Comparison Views

85% willing to recommend

CrossBrowserTesting

Eggplant Test

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between CrossBrowserTesting and Eggplant Test based on real PeerSpot user reviews.

Find out in this report how the two Functional Testing Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed CrossBrowserTesting vs. Eggplant Test Report (Updated: July 2025).

Buyer's Guide

CrossBrowserTesting vs. Eggplant Test

July 2025

Download the complete report

Helped 865,295 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CrossBrowserTesting

Average Rating

9.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

Functional Testing Tools (28th)

Eggplant Test

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Test Management Tools (9th), Digital Experience Monitoring (DEM) (13th), Test Automation Tools (13th)

Mindshare comparison

While both are Quality Assurance solutions, they serve different purposes. CrossBrowserTesting is designed for Functional Testing Tools and holds a mindshare of 0.9%, up 0.9% compared to last year.
Eggplant Test, on the other hand, focuses on Test Automation Tools, holds 3.9% mindshare, up 3.3% since last year.

Functional Testing Tools

Test Automation Tools

Featured Reviews

CharlesNetshivhera

Senior DevOps Engineer at a financial services firm with 10,001+ employees

Knowledgeable support, scalable, and stable

We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…

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Tayyaba Noreen

Student at SHEFFIELD HALLAM UNIVERSITY

Empowers effective test automation with comprehensive platform coverage and scalability

There was no free trial in it. So, I studied it through a page that tells how it works. It will be good if a free trial is provided for users. Moreover, I would like to give some feedback on the installation process. There are other tools that are much easier to install and get started with. Eggplant could improve its installation process.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"CrossBrowserTesting allows us to test our site with real-world devices in real-world scenarios and find what we're missing."

"The CrossBrowserTesting Selenium API and live test features have greatly improved our team's ability to quickly and effectively perform QA."

"When developing new pages that have questionable functionality or coding, we will often use CBT to test it in a browser. CBT works with our testing environment and development site."

"Each new session started with the live testing feature allows for a cleared browser and new experience to be able to not only see these attributes on the page clearly but also pass clean data."

"I am able to continuously test my new releases across browser versions without issues."

"Record and Replay is the most used functionality for us, as we can record the test cases and play them on multiple combinations of platforms."

"It was the perfect solution that saved us time and money to perform web viewing tests on real devices, which allowed our team to correct multiple failures in devices."

"Video recording of the script running in a cloud server."

More CrossBrowserTesting pros

"We are able to now automate tests, which so far have been manual."

"The solution is a stable one."

"We did see a massive return on investment from using Eggplant."

"The solution is based on a Windows model, where adding users is just a few clicks. It is easy to manage users and add them."

"The main feature of Eggplant Test is that it can do fully automated web testing and app testing."

"The most valuable feature is the ability to create code from a flow chart, and then run the code through it."

"Its scalability is good. It is useful for desktop applications, and it also uses OCR and does image recognition."

"Everything is happening on the layout or display that is used by the user. Eggplant prompts processes, like 'click here,' or 'look for this image.' Eggplant makes it possible for QA people and BAs, working in the actual display, to check if the software is providing the right images, the right text, and the right results. They don't have to go inside the code or to the TCP/IP layer. Everything is happening at the highest level."

More Eggplant Test pros

Cons

"A problem that we are facing quite often is related to the network connection. Tests can fail if the remote CrossBrowserTesting's VM has connection problems. This happens mostly with browsers of Internet Explorer family which work on Windows OS."

"Sometimes the testing is slow."

"The speed connection in mobile devices could be improved, because sometimes the load time is uncertain."

"Being able to test on real devices via the virtual connection is wonderful, but it can cause some lag and load time issues while testing."

"Sometimes, some of their instances fail, particularly in older versions of browsers."

"It would be useful if we can run the live-testing test cases on multiple platforms at the same time, instead of waiting for one session to finish."

"The five minute timeouts can cause irritation if you have just popped away to consult some supporting documentation."

"The screenshot tool defaults to a screen layout instead of a full page test. I find it a bit cumbersome that I can't have it run a full screenshot as my default."

More CrossBrowserTesting cons

"Its performance and stability could be better."

"There was no free trial in it."

"A step forward would be to have event support, because it is more or less linear at the moment."

"We found that we had issues regarding the VPN setup, which is one of the reasons that we did not purchase this solution."

"The reporting function is a bit shallow. The solution does not offer very comprehensive reporting in terms of your test results. The reporting time and the logs are very high level as well. These areas need improvement."

"The solution would crash from time to time."

"Eggplant Test should emphasize on improving its offering in non-Windows environments."

"If one area could be improved, it would be some of their documentation. In particular, some of their online help and user support documentation is a little bit out of date and could be revised and updated on a more frequent basis. Other than that, I haven't really found any issues or problems."

More Eggplant Test cons

Pricing and Cost Advice

"It is worth the pricing as the product is supported on multiple platforms and browsers."

"CrossBrowserTesting offered the best value for its price."

"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."

"SmartBear offers bundles of products that work together."

"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."

"Eggplant Test is a very expensive solution."

"It is scalable, but it is a matter of money in the pocket. You can scale it, but then you have to have additional licenses. The licensing approach of eggPlant is not the best."

"It probably has a yearly license."

"Make a smart decision about the number of developer- and execution-only licenses you purchase to maximize your budget. We found that going heavier on execution-only licenses has been a way to reduce our costs and maximize our ability to benefit from the software."

"This solution is expensive when compared to the market. However, the reason it is more expensive is because of its stability, high performance, and for its support of any technology."

"End-to-end testing isn't possible for us because of the licensing problems. It's very expensive, so we only have two development/execution licenses."

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Top Industries

By visitors reading reviews

No data available

Manufacturing Company

14%

Financial Services Firm

13%

Computer Software Company

10%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Ask a question

Earn 20 points

How do I choose between Selenium HQ and Eggplant Digital Automation Intelligence?

Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interface is really helpful and user-friendly; Selenium HQ makes it easy to navigate t...

See all answers

What do you like most about Eggplant Manager?

The solution is a stable one.

See all answers

What is your experience regarding pricing and costs for Eggplant Manager?

The price of Eggplant Test is on the higher side, but the benefits it provides make it worth using.

See all answers

Comparisons

BrowserStack vs CrossBrowserTesting

Compared 63% of the time

Sauce Labs vs CrossBrowserTesting

Compared 14% of the time

Bitbar vs CrossBrowserTesting

Compared 12% of the time

More CrossBrowserTesting Competitors

Tricentis Tosca vs Eggplant Test

Compared 20% of the time

Qt Squish vs Eggplant Test

Compared 12% of the time

Selenium HQ vs Eggplant Test

Compared 11% of the time

SmartBear TestComplete vs Eggplant Test

Compared 10% of the time

UiPath Test Cloud vs Eggplant Test

Compared 8% of the time

More Eggplant Test Competitors

Product Reports

Buyer's Guide

CrossBrowserTesting

August 2025

Download CrossBrowserTesting product report

Buyer's Guide

Eggplant Test

August 2025

Download Eggplant Test product report

Also Known As

No data available

Eggplant Digital Automation Intelligence, Eggplant DAI, Eggplant Automation Cloud, Eggplant Manager, Eggplant Mobile, Eggplant Customer Experience Insights

Overview

CrossBrowserTesting is a cloud testing platform that gives instant access to 1500+ different real desktop and mobile browsers for testers, developers, and designers.

Native debugging tools make manual testing easy to inspect and correct HTML, CSS, and JavaScript errors on any browser.
Take automated screenshots across multiple browsers at once, then compare side-by-side against historical test runs.

SmartBear

Across every industry, digital transformation is top of mind. New methods of developing software are driving fast change, and test teams are feeling the pressure. Increasing demand to release faster while maintaining the highest levels of quality is making the testing process more complex and harder to scale.

With AI-powered testing, Eggplant’s test and automation intelligence delivers the coverage you need to optimize the user experience, speed up release cycles, and improve your quality assurance process. Discover a fast, secure, and easy-to-use solution that tests any kind of software on any platform or device.

Keysight Technologies

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia

FUJIFILM Group, NEC Personal Computers

Buyer's Guide

CrossBrowserTesting vs. Eggplant Test

July 2025

Free Report: CrossBrowserTesting vs. Eggplant Test

Find out what your peers are saying about CrossBrowserTesting vs. Eggplant Test and other solutions. Updated: July 2025.

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See our CrossBrowserTesting vs. Eggplant Test report.

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