CrossBrowserTesting vs Eggplant Test comparison

The compared SmartBear and Keysight Technologies solutions aren't in the same category. SmartBear is ranked #28 in FT , and holds a 1.0% mindshare in the category. Keysight Technologies is ranked #12 in TAt , with an average rating of 7.3, and holds a 4.0% mindshare. Additionally, 100% of SmartBear users are willing to recommend the solution, compared to 80% of Keysight Technologies users who would recommend it.

CrossBrowserTesting

Read 19 CrossBrowserTesting reviews

550 Views
495 Comparison Views

100% willing to recommend

Eggplant Test

Read 19 Eggplant Test reviews

3,466 Views
2,253 Comparison Views

80% willing to recommend

CrossBrowserTesting

Eggplant Test

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between CrossBrowserTesting and Eggplant Test based on real PeerSpot user reviews.

Find out in this report how the two Functional Testing Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed CrossBrowserTesting vs. Eggplant Test Report (Updated: September 2025).

Buyer's Guide

CrossBrowserTesting vs. Eggplant Test

September 2025

Download the complete report

Helped 868,759 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CrossBrowserTesting

Average Rating

9.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

Functional Testing Tools (28th)

Eggplant Test

Average Rating

7.8

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Test Management Tools (9th), Digital Experience Monitoring (DEM) (13th), Test Automation Tools (12th)

Mindshare comparison

While both are Quality Assurance solutions, they serve different purposes. CrossBrowserTesting is designed for Functional Testing Tools and holds a mindshare of 1.0%, up 0.8% compared to last year.
Eggplant Test, on the other hand, focuses on Test Automation Tools, holds 4.0% mindshare, up 3.5% since last year.

Functional Testing Tools Market Share Distribution
Product	Market Share (%)
CrossBrowserTesting	1.0%
Tricentis Tosca	18.4%
BrowserStack	10.0%
Other	70.6%

Functional Testing Tools

Test Automation Tools Market Share Distribution
Product	Market Share (%)
Eggplant Test	4.0%
Tricentis Tosca	20.4%
OpenText Functional Testing	8.7%
Other	66.9%

Test Automation Tools

Featured Reviews

CharlesNetshivhera

Senior DevOps Engineer at a financial services firm with 10,001+ employees

Knowledgeable support, scalable, and stable

We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…

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Mirza Hussain

Engineer at a manufacturing company with 10,001+ employees

Has required frequent manual adjustments due to screen resolution but supports simple automation with minimal effort

I would prefer more UFT because it has VB scripting capabilities. While Eggplant Test also has this feature, it's not very user-friendly. I prefer the features of UFT compared to Eggplant Test. When needing to do quick automation, I would prefer Eggplant Test, but otherwise, I would always choose UFT. It depends on the complexity of the tasks. For big problems and complex automation tasks, I would prefer UFT because it has more flexibility and is more effective. With Eggplant Test, if you have very low complexity automation, such as simple click sequences and validation, then it would be preferable; with more complexity, I would not recommend Eggplant Test.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The screen shot portal is essential for an easy way to run tests across hundreds of browsers and retrieve screenshots which then indicate success or failure."

"The ability to choose from many devices is the best feature."

"Each new session started with the live testing feature allows for a cleared browser and new experience to be able to not only see these attributes on the page clearly but also pass clean data."

"With screenshots, I can quickly verify a page looks universally good in minutes."

"The CrossBrowserTesting Selenium API and live test features have greatly improved our team's ability to quickly and effectively perform QA."

"When I started to work on testing automation, I was very excited about how easy it is to run tests on different browsers. It was just a matter of configuration."

"The features that I find most useful and the ones that I use the most are local site testing, device and browser testing, and screenshots."

"The support team is top-notch. I have a great relationship with them. They are extremely honest and responsive."

More CrossBrowserTesting pros

"The main feature of Eggplant Test is that it can do fully automated web testing and app testing."

"The features that we like the most are the developer interface and the ability to quickly develop and deploy tests."

"We did see a massive return on investment from using Eggplant."

"Good text reading ability."

"The solution is based on a Windows model, where adding users is just a few clicks. It is easy to manage users and add them."

"The most valuable feature is the ability to create code from a flow chart, and then run the code through it."

"Everything is happening on the layout or display that is used by the user. Eggplant prompts processes, like 'click here,' or 'look for this image.' Eggplant makes it possible for QA people and BAs, working in the actual display, to check if the software is providing the right images, the right text, and the right results. They don't have to go inside the code or to the TCP/IP layer. Everything is happening at the highest level."

"The most valuable features would be the image recognition and the OCR."

More Eggplant Test pros

Cons

"Sometimes, some of their instances fail, particularly in older versions of browsers."

"The screenshot tool defaults to a screen layout instead of a full page test. I find it a bit cumbersome that I can't have it run a full screenshot as my default."

"We had some issues with the onboarding process and the cloud conductivity could improve."

"A problem that we are facing quite often is related to the network connection. Tests can fail if the remote CrossBrowserTesting's VM has connection problems. This happens mostly with browsers of Internet Explorer family which work on Windows OS."

"I have had quite a few issues trying to use a virtual machine to test our application on."

"Being able to test on real devices via the virtual connection is wonderful, but it can cause some lag and load time issues while testing."

"Elements of 'real' mobile/tablet testing could be sped up."

"The speed connection in mobile devices could be improved, because sometimes the load time is uncertain."

More CrossBrowserTesting cons

"Since there are very few customers in the Indian region, there is no training available, and it's challenging to find skilled talent."

"They need to update the Linux. I think it's kind of an outdated Java Swing application."

"The IDE could be even more full-featured. Because I was a developer, I was very spoiled by either Visual Studio Code or Visual Studio for shortcuts. For example, I was able to say "ctor" and hit Tab and it would create a template of a constructor for me... It would be great, when I want to create a new function, if there were shortcut commands like those that helped create all of the functions, or if there were shortcut features to do any of the complex plans."

"Eggplant Digital Automation Intelligence could improve by lowering the price."

"Eggplant Test should emphasize on improving its offering in non-Windows environments."

"Eggplant Test is not a stable solution at all in my experience."

"In terms of additional features, it would be helpful to have one package for all testing. You have the manager, the AI, then you have functional, and about 10 different packages for installing."

"I would like to see standardized actions already built into Eggplant. For example, "wait eight seconds". That way, I wouldn't need to create it as an action. Right now, I have to program that wait and describe it as an action so that everybody knows it is an action that waits eight seconds... That way, somebody who is not familiar with programming processes like "if-else", or "for", or "while", would be able, from the first moment, and without programming, to put some easy-to-use, standardized, actions in place."

More Eggplant Test cons

Pricing and Cost Advice

"It is worth the pricing as the product is supported on multiple platforms and browsers."

"SmartBear offers bundles of products that work together."

"CrossBrowserTesting offered the best value for its price."

"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."

"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."

"End-to-end testing isn't possible for us because of the licensing problems. It's very expensive, so we only have two development/execution licenses."

"This solution is expensive when compared to the market. However, the reason it is more expensive is because of its stability, high performance, and for its support of any technology."

"It is scalable, but it is a matter of money in the pocket. You can scale it, but then you have to have additional licenses. The licensing approach of eggPlant is not the best."

"Make a smart decision about the number of developer- and execution-only licenses you purchase to maximize your budget. We found that going heavier on execution-only licenses has been a way to reduce our costs and maximize our ability to benefit from the software."

"Eggplant Test is a very expensive solution."

"It probably has a yearly license."

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Top Industries

By visitors reading reviews

No data available

Manufacturing Company

14%

Financial Services Firm

12%

Computer Software Company

10%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	5
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	3
Large Enterprise	14

Questions from the Community

Ask a question

Earn 20 points

How do I choose between Selenium HQ and Eggplant Digital Automation Intelligence?

Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interface is really helpful and user-friendly; Selenium HQ makes it easy to navigate t...

See all answers

What is your experience regarding pricing and costs for Eggplant Manager?

The price of Eggplant Test is on the higher side, but the benefits it provides make it worth using.

See all answers

What needs improvement with Eggplant Manager?

The execution times are a little slower, and the two-system architecture that we currently follow could be better replaced with a one-system architecture.

See all answers

Comparisons

BrowserStack vs CrossBrowserTesting

Compared 74% of the time

Sauce Labs vs CrossBrowserTesting

Compared 13% of the time

More CrossBrowserTesting Competitors

Tricentis Tosca vs Eggplant Test

Compared 19% of the time

Qt Squish vs Eggplant Test

Compared 13% of the time

Selenium HQ vs Eggplant Test

Compared 12% of the time

SmartBear TestComplete vs Eggplant Test

Compared 11% of the time

Ranorex Studio vs Eggplant Test

Compared 8% of the time

More Eggplant Test Competitors

Product Reports

Buyer's Guide

CrossBrowserTesting

September 2025

Download CrossBrowserTesting product report

Buyer's Guide

Eggplant Test

September 2025

Download Eggplant Test product report

Also Known As

No data available

Eggplant Digital Automation Intelligence, Eggplant DAI, Eggplant Automation Cloud, Eggplant Manager, Eggplant Mobile, Eggplant Customer Experience Insights

Overview

CrossBrowserTesting is a cloud testing platform that gives instant access to 1500+ different real desktop and mobile browsers for testers, developers, and designers.

Native debugging tools make manual testing easy to inspect and correct HTML, CSS, and JavaScript errors on any browser.
Take automated screenshots across multiple browsers at once, then compare side-by-side against historical test runs.

SmartBear

Across every industry, digital transformation is top of mind. New methods of developing software are driving fast change, and test teams are feeling the pressure. Increasing demand to release faster while maintaining the highest levels of quality is making the testing process more complex and harder to scale.

With AI-powered testing, Eggplant’s test and automation intelligence delivers the coverage you need to optimize the user experience, speed up release cycles, and improve your quality assurance process. Discover a fast, secure, and easy-to-use solution that tests any kind of software on any platform or device.

Keysight Technologies

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia

FUJIFILM Group, NEC Personal Computers

Buyer's Guide

CrossBrowserTesting vs. Eggplant Test

September 2025

Free Report: CrossBrowserTesting vs. Eggplant Test

Find out what your peers are saying about CrossBrowserTesting vs. Eggplant Test and other solutions. Updated: September 2025.

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