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CrowdStrike Falcon Complete MDR vs ReliaQuest GreyMatter comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
2nd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
81
Ranking in other categories
No ranking in other categories
ReliaQuest GreyMatter
Ranking in Managed Detection and Response (MDR)
27th
Average Rating
9.6
Reviews Sentiment
8.1
Number of Reviews
2
Ranking in other categories
Digital Risk Protection (21st), Extended Detection and Response (XDR) (38th)
 

Mindshare comparison

As of March 2026, in the Managed Detection and Response (MDR) category, the mindshare of CrowdStrike Falcon Complete MDR is 6.8%, down from 14.4% compared to the previous year. The mindshare of ReliaQuest GreyMatter is 1.6%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon Complete MDR6.8%
ReliaQuest GreyMatter1.6%
Other91.6%
Managed Detection and Response (MDR)
 

Featured Reviews

Sachin Bode - PeerSpot reviewer
IT Manager at IFB Industries Ltd
Managed detection has strengthened our defenses and has provided real-time threat visibility
Sometimes we are facing performance issues with the end-user systems, and sometimes it is blocking a few of our applications, which we later resolve with the team. Recently, we were having our call center application running on the systems, which suddenly stopped working because CrowdStrike Falcon Complete MDR was not allowing it to run. After removing CrowdStrike Falcon Complete MDR, it started working, and then later we added the application URLs and the communication URLs to CrowdStrike Falcon Complete MDR allow list, so it started working. Some processor utilization needs to be dropped because now Windows systems are consuming more CPU and RAM than earlier. Windows 10 was fine, but Windows 11 is consuming more CPU and RAM. If CrowdStrike Falcon Complete MDR is contributing to consuming the resources, then other applications are taking a lot of time to run. In Windows 11, we are facing this issue sometimes, and we need more powerful systems than earlier. I would also appreciate improvements on the pricing side. Some of our locations where people are isolated, we are not buying CrowdStrike Falcon Complete MDR due to the pricing. If there is a nominal reduction in the price, then we will go for everyone in the organization.
MK
Senior Security Analyst at Tata Consultancy
Unified security monitoring has reduced alert fatigue and improves proactive threat hunting
I use real-time monitoring in ReliaQuest GreyMatter, which significantly improves my security posture. The unified interface helps reduce alert fatigue. I would estimate it saves around 20% in alert fatigue reduction. The automated threat hunting capabilities in ReliaQuest GreyMatter help me stay ahead of threats. The machine learning algorithm benefits my threat intelligence by providing deeper insights and predictions. I use various metrics to rate the success of the predictive threat intelligence in ReliaQuest GreyMatter.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"EDR and Next-Generation Antivirus (NGAV) are good features. The Spotlight feature is also good, and it also can detect patching-related vulnerabilities."
"We have now selected CrowdStrike Falcon Complete MDR, which is a managed detection and response product that is completely managed by the Falcon US team, and everything is perfectly managed by them."
"It is very simple to use and not overly technical."
"With the support of the CrowdStrike team, I rate them a ten out of ten."
"The solution is easy to deploy and manage."
"CrowdStrike Falcon Complete provides complete details of any malicious activity, including the impact date and file source."
"The solution offers seamless SOC extension, zero-day protection, advanced threat intelligence, and rapid incident containment."
"The solution is user-friendly."
"ReliaQuest GreyMatter has helped us to reduce security incidents by 89%, which is a significant amount of incidents we have seen."
"ReliaQuest GreyMatter saves around 60% of time or resources."
 

Cons

"Its support should be improved. The product is amazing, but the problem is that their support team is overconfident about the product. If something happens, they don't listen. They keep arguing with the customer. It should have more reporting. Reports are not that customizable. We need customizable reports for our customers, but they not there in CrowdStrike as well as SentinelOne."
"It would be nice to have full-scale ESR reporting."
"There can be an application for the mobile device for the administrator of the platform to have an overview. In less than two minutes, they should be able to see what is going on and take action."
"The support is good from CrowdStrike Falcon Complete. We call them and we have a response immediately. They could improve by increasing their knowledge."
"I have found customer support to be fairly good but it could be quicker."
"What could be improved in CrowdStrike Falcon Complete is the threat hunting feature and the insights it provides, in particular, the variable analysis feature. Protection against zero-day threats and sandboxing could also be improved in CrowdStrike Falcon Complete. If you compare it with other solutions, it can go head-to-head, but the features I mentioned still need improvement."
"Their UI is a bit noisy."
"An MDM, Mobile Device Manager, should be added in the next release."
"Areas that have room for improvement include user interface and integration."
 

Pricing and Cost Advice

"There is an annual subscription."
"We pay $50,000 for the 200 endpoints we have."
"If you are looking from an IT standpoint, you get what you pay for. There is proactive monitoring in addition to the insurance policy. They do that better than others. Would you like it cheaper? Yes, but at what cost?"
"Pricing is reasonable."
"The pricing for CrowdStrike Falcon Complete is competitive. It's a cheaper solution when you compare it with others, and on a scale of one to five, I'm rating its pricing a four. You also don't need to pay extra for its features. CrowdStrike Falcon Complete is perfect."
"Its licenses are expensive for small-scale companies."
"The pricing could be lower."
"While CrowdStrike Falcon Complete is expensive, it offers great features and functionality."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Manufacturing Company
9%
Healthcare Company
6%
Retailer
6%
Financial Services Firm
10%
Manufacturing Company
10%
Retailer
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise18
Large Enterprise32
No data available
 

Questions from the Community

What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
The cost is not reasonable and should be more cost-efficient. From an enterprise level perspective, it should be reduced by approximately 20 to 25%.
What needs improvement with CrowdStrike Falcon Complete?
Sometimes we are facing performance issues with the end-user systems, and sometimes it is blocking a few of our applications, which we later resolve with the team. Recently, we were having our call...
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Also Known As

Falcon Complete
No data available
 

Overview

 

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Information Not Available
Find out what your peers are saying about Huntress, CrowdStrike, Field Effect and others in Managed Detection and Response (MDR). Updated: February 2026.
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