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CrowdStrike Falcon Complete MDR vs Unit 42 Managed Detection and Response comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
3rd
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
93
Ranking in other categories
No ranking in other categories
Unit 42 Managed Detection a...
Ranking in Managed Detection and Response (MDR)
34th
Average Rating
0.0
Reviews Sentiment
7.8
Number of Reviews
1
Ranking in other categories
Managed Security Services Providers (MSSP) (26th)
 

Mindshare comparison

As of September 2026, in the Managed Detection and Response (MDR) category, the mindshare of CrowdStrike Falcon Complete MDR is 4.5%, down from 10.9% compared to the previous year. The mindshare of Unit 42 Managed Detection and Response is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon Complete MDR4.5%
Unit 42 Managed Detection and Response1.1%
Other94.4%
Managed Detection and Response (MDR)
 

Featured Reviews

reviewer2895252 - PeerSpot reviewer
Security Analyst at a real estate/law firm with 1,001-5,000 employees
Round-the-clock monitoring has freed our small team and improves our threat response focus
In terms of improvement for CrowdStrike Falcon Complete MDR, they just keep going full steam ahead. The biggest room for a house is the room for improvement, but as of right now, I don't have any complaints about CrowdStrike Falcon Complete MDR. Additional features that should be included in the next release of CrowdStrike Falcon Complete MDR would be on-demand scanning. That is something we have to do manually. For instance, if a user plugs in a USB device, even though in our environment we have USB devices locked completely, CrowdStrike Falcon Complete MDR will still read those devices even though they can't physically access them. If it does find malicious software, those are manually done still, and that's per the SLA. I have had a few of those that have come up, but those have been few and far between.
MohammedSirajuddin - PeerSpot reviewer
Lead Consultant at a computer software company with 1,001-5,000 employees
Flexible and reduces IT operations but requires local data sovereignty and competitive pricing
I prefer having local data sovereignty. It would be advantageous for Palo Alto to have local data centers across different countries to adhere to this requirement. I also have a concern regarding pricing, which is perceived as high compared to competitors. Improvements should focus on response times and reducing the time taken to reach solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's not a signature-based solution, which is ideal for us."
"Its IOCs alerting mechanism is good. I think it is AI based and categorizes behaviors which are unusual."
"I think the AI and the analytics around stopping threats as they come in and learning as threats happen is probably the biggest selling feature."
"The Falcon Spotlight is a most valuable feature."
"It is very simple to use and not overly technical."
"CrowdStrike Falcon Complete MDR has transformed the workload of my internal security team significantly; without it, I wouldn't be able to be here at Fal.Con right now."
"It works as a security device and provides an extra layer of security to our devices and computers."
"CrowdStrike Falcon Complete is great, and if you go with this solution, I think that you should also obtain another service called Hybrid Analysis, the premium edition, because with this you'll get malware samples you can correlate and it will be a good tool for the SOC team."
"Unit 42 MDR provides us with managed detection and response functionalities, eliminating the need for capital expenditure since it is an operational expenditure-based service."
 

Cons

"There are some parts of this solution that are too slow."
"An MDM, Mobile Device Manager, should be added in the next release."
"I want better integration with other security solutions; integrating with third-party apps wasn't as seamless as I expected."
"This solution is lacking in a recovery feature. If there is a full compromise, this product can't recover the machine, which results in us having to rebuild the entire system."
"It really is an expensive product in the South African market."
"I would improve the Operational Technology environment functionalities."
"The initial setup was slightly complex although it's an easier solution."
"My experience with pricing, setup costs, and licensing for CrowdStrike Falcon Complete MDR is that it is expensive."
"I also have a concern regarding pricing, which is perceived as high compared to competitors."
 

Pricing and Cost Advice

"It is a fairly firm price. It is not the cheapest solution, but if you take the complete team into consideration, it is a great value."
"They are really reasonable for the services they are providing. When you add more endpoints, you are going to pay more for the license."
"We pay $50,000 for the 200 endpoints we have."
"CrowdStrike Falcon Complete is expensive."
"Its licenses are expensive for small-scale companies."
"Falcon Complete isn't too pricy."
"While CrowdStrike Falcon Complete is expensive, it offers great features and functionality."
"The licensing cost for this solution is $5000 per license, with each machine requiring its own license."
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
10%
Manufacturing Company
9%
Financial Services Firm
9%
Comms Service Provider
6%
Construction Company
12%
Manufacturing Company
8%
Marketing Services Firm
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise23
Large Enterprise35
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
This service has definitely decreased the time needed for detecting, investigating, or responding to threats. As for how much it has decreased, I would say dramatically. It's hard to put a specific...
What needs improvement with CrowdStrike Falcon Complete?
An improvement I could suggest for this service would be a live support option because sometimes we reach out to CrowdStrike Falcon Complete MDR, and it takes some time to get a quicker response if...
What is your primary use case for CrowdStrike Falcon Complete?
We acquired CrowdStrike Falcon Complete MDR about seven months ago. The security challenges or resource constraints that led my company to choose CrowdStrike Falcon Complete MDR stem from using a d...
What is your experience regarding pricing and costs for Unit 42 Managed Detection and Response?
I find the pricing to be expensive, especially when compared with competitors who offer significant discounts. Palo Alto has room to become more competitive in its pricing.
What needs improvement with Unit 42 Managed Detection and Response?
I prefer having local data sovereignty. It would be advantageous for Palo Alto to have local data centers across different countries to adhere to this requirement. I also have a concern regarding p...
What is your primary use case for Unit 42 Managed Detection and Response?
Unit 42 is a Managed Detection and Response solution with MDR capabilities. I use it in a managed service context where my organization's security needs are catered to by Palo Alto. Generally, it i...
 

Also Known As

Falcon Complete
No data available
 

Overview

 

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Information Not Available
Find out what your peers are saying about Huntress, SentinelOne, CrowdStrike and others in Managed Detection and Response (MDR). Updated: September 2026.
913,806 professionals have used our research since 2012.