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CrowdStrike Falcon Complete MDR vs Unit 42 Managed Detection and Response comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
80
Ranking in other categories
No ranking in other categories
Unit 42 Managed Detection a...
Ranking in Managed Detection and Response (MDR)
42nd
Average Rating
0.0
Reviews Sentiment
7.8
Number of Reviews
1
Ranking in other categories
Managed Security Services Providers (MSSP) (60th)
 

Mindshare comparison

As of July 2025, in the Managed Detection and Response (MDR) category, the mindshare of CrowdStrike Falcon Complete MDR is 12.5%, down from 15.7% compared to the previous year. The mindshare of Unit 42 Managed Detection and Response is 0.7%. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Otis Brinson - PeerSpot reviewer
Helps users keep track of everything from one place
The most valuable features of the solution stem from the fact that we can track all of it in one place across all those different locations. Because it's cloud-based and reports up to the cloud, we also have access to the back end, and an incident response team monitors all incidents. We also have an escalation process in place. From my perspective, there are other pieces of CrowdStrike that the security architect team uses as well, but I don't get involved with those as much. I usually just wait for the end results or the notification if I need to get involved if there is an incident.
MohammedSirajuddin - PeerSpot reviewer
Flexible and reduces IT operations but requires local data sovereignty and competitive pricing
I prefer having local data sovereignty. It would be advantageous for Palo Alto to have local data centers across different countries to adhere to this requirement. I also have a concern regarding pricing, which is perceived as high compared to competitors. Improvements should focus on response times and reducing the time taken to reach solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Their intelligence is really good. The security whitepapers that they write are outstanding. They handle it all for the clients. CrowdStrike Complete is managed by CrowdStrike. They only call a client if there is a problem that they can't address. They pretty much contain and eradicate. This is not something that every vendor provides."
"There are many different modules with this solution where vulnerability and inventory management can be carried out. The solution has a good dashboard and offers a lot of insights into your systems."
"CrowdStrike Falcon Complete provides complete details of any malicious activity, including the impact date and file source."
"Endpoint protection is the most valuable feature of CrowdStrike Falcon Complete at this moment."
"The threat intelligence of CrowdStrike Falcon is the most valuable feature."
"The most valuable features of the solution stem from the fact that we can track all of it in one place across all those different locations."
"I would recommend Falcon Complete for anyone looking for a cheaper alternative that's almost the same quality as Cortex."
"What I found most valuable in CrowdStrike Falcon Complete is that it has a lot of monitoring dashboards and use cases, and I saw that it's a very good product, but my company has only tested it, so it's not been used for real use cases. My company hasn't tested the complete license for CrowdStrike Falcon Complete, so the team hasn't checked the open fiber rooms for zero-day attacks, IOAs and IOCs, or any indicators of fraudulent activities. I was also amazed at the solution and its licensing. My company did a competitive analysis of many EDR solutions, but it went with CrowdStrike Falcon Complete. It's one of the top-rated solutions on CyberRatings as well."
"Unit 42 MDR provides us with managed detection and response functionalities, eliminating the need for capital expenditure since it is an operational expenditure-based service."
"Unit 42 MDR provides us with managed detection and response functionalities, eliminating the need for capital expenditure since it is an operational expenditure-based service."
 

Cons

"CrowdStrike Falcon Complete is not providing application control. This is a very useful feature in any endpoint security because if you want to block any malicious activity of any particular application, you can not block it in this solution. However, you are able to block hashes, but not executable files or processes. Additionally, this solution does not provide a user risk score. These are two areas that CrowdStrike Falcon Complete can improve on in the future."
"There have been some issues with Falcon Complete's performance."
"This solution is lacking in a recovery feature. If there is a full compromise, this product can't recover the machine, which results in us having to rebuild the entire system."
"The biggest thing is to scan into your Office 365 environment, not from a cloud access security broker standpoint, but from the Secure Access Security Edge standpoint in protecting the Copilot ecosystem. Copilot has become more widely popular than I could have imagined. You need to back up and protect your Office 365 tools anyway, and Copilot is just a high sense of awareness."
"There is room for improvement in the AI of CrowdStrike, known as Charlotte AI, which my team does not currently use. Additionally, patch management in vulnerabilities needs improvement."
"I would like to see them introduce DLP."
"I think the overall user experience for the operations team could be improved. The dashboard could be more effective, like Microsoft Defender. Microsoft worked on refining the user experience. The security monitoring tools could be simpler and more user-friendly. Integration with the application layer might be another area for improvement."
"An MDM, Mobile Device Manager, should be added in the next release."
"I have a concern regarding pricing, which is perceived as high compared to competitors."
"I also have a concern regarding pricing, which is perceived as high compared to competitors."
 

Pricing and Cost Advice

"They are really reasonable for the services they are providing. When you add more endpoints, you are going to pay more for the license."
"It is expensive, but looking at the capabilities that it brings, it is reasonable. There are no additional costs to the licensing costs. If you increase the number of licenses, support is included."
"CrowdStrike Falcon Complete is expensive."
"Falcon Complete isn't too pricy."
"Its licenses are expensive for small-scale companies."
"While CrowdStrike Falcon Complete is expensive, it offers great features and functionality."
"CrowdStrike offers solutions with the same functionality for both large enterprises and small to medium organizations with competitive pricing."
"Falcon Complete could be a bit cheaper."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
9%
Healthcare Company
6%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly or quarterly basis, it would be more beneficial for smaller vendors trying to imp...
What needs improvement with CrowdStrike Falcon Complete?
I am comfortable with the way it is working right now. From a pricing perspective, I am not really involved, so I do not know. For UI/UX, it is good, but I think they should keep up with the times....
What is your experience regarding pricing and costs for Unit 42 Managed Detection and Response?
I find the pricing to be expensive, especially when compared with competitors who offer significant discounts. Palo Alto has room to become more competitive in its pricing.
What needs improvement with Unit 42 Managed Detection and Response?
I prefer having local data sovereignty. It would be advantageous for Palo Alto to have local data centers across different countries to adhere to this requirement. I also have a concern regarding p...
What is your primary use case for Unit 42 Managed Detection and Response?
Unit 42 is a Managed Detection and Response solution with MDR capabilities. I use it in a managed service context where my organization's security needs are catered to by Palo Alto. Generally, it i...
 

Also Known As

Falcon Complete
No data available
 

Overview

 

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Information Not Available
Find out what your peers are saying about CrowdStrike, Huntress, Field Effect and others in Managed Detection and Response (MDR). Updated: June 2025.
860,168 professionals have used our research since 2012.