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Delinea Authentication Service vs JumpCloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (6th), Secure Access Service Edge (SASE) (7th)
Delinea Authentication Service
Average Rating
9.0
Reviews Sentiment
6.3
Number of Reviews
1
Ranking in other categories
Authentication Systems (17th), Active Directory Bridge (4th)
JumpCloud
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
25
Ranking in other categories
Single Sign-On (SSO) (11th), Identity Management (IM) (12th), Enterprise Password Managers (12th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (12th), ZTNA as a Service (13th), Active Directory Bridge (3rd), Cyber Asset Attack Surface Management (CAASM) (5th)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
Francesco Panacea - PeerSpot reviewer
Senior Consultant at Deloitte Risk Advisory
Offers a reliable platform for securing administrative access and reduces cloud maintenance overhead
I have not found many drawbacks in Delinea Authentication Service, but perhaps they could focus more on the development of the platform for all of the products. I mean, rather than having Secret Server and Privilege Manager as silos, they could have a unique platform. In future updates of this solution, I would like to see features that other PAM vendors are adding, such as machine identities, AI, agentic security, and perhaps certificate security for Delinea. Delinea integrates with third-party tools by having some out-of-the-box connectors, but not for all. Adding more connectors could be an evolution for the next product. Responsiveness could be another area of improvement. They are pretty much slow to respond or perhaps I don't get the answers I want.
Arun Jose - PeerSpot reviewer
System Administrator at Mensa Brands
Unified directory and device management has streamlined remote workforce security and onboarding
JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"Deploying iboss leads to good return on investment, estimated around 70% to 80%."
"Its initial setup was straightforward."
"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."
"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."
"The main advantage of iboss is its cloud-based security centralized policy management, which helps organizations protect users working from different locations, secure access to cloud applications, and reduce security risks."
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"The best feature of Delinea Authentication Service, in my opinion, is that Delinea is a leader in the Gartner Magic Quadrant for PAM solutions, particularly with Secret Server, which we used, and also the Privilege Manager."
"I rate the stability of JumpCloud ten out of ten."
"The most valuable feature is the ability of the product to integrate all applications."
"The most valuable feature of JumpCloud, it provides a convenient and streamlined solution for me to access and manage all of the features I require in one centralized location. This eliminates the need for me to worry about hiring individuals to manage these tasks, as well as eliminating concerns surrounding hardware, updates, and licenses. With JumpCloud, I am able to receive the services I need in a timely and efficient manner, which has significantly reduced my stress and alleviated a great deal of the issues I once faced. This is especially important as I am often bound by laws, regulations, contracts, and customer demands to keep up with various tasks. With JumpCloud, I am able to manage everything I need in one place, giving me visibility and control over aspects that I previously had to manage through multiple systems."
"I am impressed with the product's remote access which allows admins to control endpoints which is a timesaver."
"The interface is clean and user-friendly. Setting up new devices or setting up new users inside the system is easy. Also, it integrates with Office 365, which is pretty much a must for our organization."
"JumpCloud has allowed our organization to go completely serverless so that there is no need to be linked to a server in the office."
"Some of the most valuable features of Jumpcloud have been the use of the policies. They have been very helpful. There are modules in there for policies where you can create your own which indirectly are GPOs similar to what you have for Microsoft environments, however, they are only doing registry changes. They are very powerful and useful. Additionally, having your directory and SSO in one spot is another thing that they provide in application management. Adding, removing, and updating applications are in one place for desktop administration."
"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."
 

Cons

"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"I appreciate that iboss's single pane of glass console gives centralized visibility into web traffic, user activity, security policies, and alerts from one dashboard, allowing us to quickly investigate incidents and monitor policy violations without switching between multiple tools, improving operational efficiency; however, the dashboard customization and reporting could be more flexible."
"It is stable, but due to growth, it can sometimes be less stable than wanted."
"File integrity monitoring would be very advantageous as an additional feature."
"I would rate iboss an eight out of ten because it provides strong cloud-based security threat protection, centralized policy management, and visibility into web traffic. I would give it a higher rating if automation, reporting, and troubleshooting capabilities could be improved further."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"Its pricing could be better."
"Responsiveness could be another area of improvement. They are pretty much slow to respond or perhaps I don't get the answers I want."
"JumpCloud can improve in its synchronization of identities. More specifically, groups with Office 365. They've been working on it, but it's not where I would necessarily like it to be."
"The product needs to create its own self-service feature which has been requested by all the admins in the community."
"Customer service is fairly good, and sometimes it takes a little time to hear back."
"There are a few aspects that could be improved. Their API was a little spotty when I last used it, and some of those use cases were around removing systems from our environment."
"I chose to give it a nine out of ten because I see the need for improved security levels in JumpCloud, including more security features."
"They went through a tough year this year with infrastructure and having some large outages."
"I would like AWS to integrate more cloud platforms with JumpCloud, such as Alibaba or Oracle."
"We started using JumpCloud Password Manager more than a year ago, and I feel some improvements are needed on this password management solution compared to other solutions, as we previously used LastPass."
 

Pricing and Cost Advice

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is expensive compared to one of its competitors."
"The overall pricing for iboss is very competitive and transparent."
"It is probably in line with other solutions, but I do not deal with the financial side."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
Information not available
"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."
"JumpCloud's monthly license costs around $25 for the complete solution."
"The solution is pretty expensive."
"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."
"The pricing is all on the JumpCloud website. It's not hidden, you don't have to go through a show me a quote type procedure. The pricing is straightforward to understand."
"I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive."
"I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."
"The cost of the solution is approximately $12 per user. However, the cost depends on what modules you're using. They have an all-in-one package and they do have tiers. For example, the more users you have, the cheaper it ends up being in the end too. I know they've done some changes to the pricing model and I haven't been involved in a lot of the licensing lately. I don't know the exact cost at this time."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Construction Company
7%
No data available
Comms Service Provider
18%
Construction Company
10%
Computer Software Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise8
Large Enterprise15
No data available
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise4
 

Questions from the Community

What needs improvement with iboss?
iboss could be improved by making the dashboard more user-friendly, providing more detailed real-time alerts, and imp...
What is your primary use case for iboss?
iboss is primarily used for cloud security, helping to protect users when they access websites and cloud applications...
What is your experience regarding pricing and costs for iboss?
The pricing and licensing for iboss were reasonable for the security features. The setup costs were manageable, thoug...
What needs improvement with Delinea Authentication Service?
I have not found many drawbacks in Delinea Authentication Service, but perhaps they could focus more on the developme...
What is your primary use case for Delinea Authentication Service?
I use the product to secure the system administrators' access to the crown jewels of the customer.
What is your experience regarding pricing and costs for JumpCloud?
My experience with pricing, setup cost, and licensing for JumpCloud has been positive; we got a good deal for the set...
What needs improvement with JumpCloud?
The sync speed between the JumpCloud instance and the agent could be improved. The remote support feature is doing ad...
What is your primary use case for JumpCloud?
JumpCloud's remote support feature and SSO capabilities are excellent, particularly the one-click access to everythin...
 

Also Known As

iBoss Cloud Platform
Centrify Authentication Service
Resmo
 

Overview

 

Sample Customers

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Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare