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DocuShare vs ShareFile comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DocuShare
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
4
Ranking in other categories
Enterprise Content Management (22nd)
ShareFile
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
11
Ranking in other categories
eSignature (Electronic Signature) (11th), Content Collaboration Platforms (12th), Cloud Data Exchange Services (6th)
 

Mindshare comparison

DocuShare and ShareFile aren’t in the same category and serve different purposes. DocuShare is designed for Enterprise Content Management and holds a mindshare of 1.1%, up 0.5% compared to last year.
ShareFile, on the other hand, focuses on Cloud Data Exchange Services, holds 4.0% mindshare, up 0.5% since last year.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
DocuShare1.1%
SharePoint11.7%
Alfresco6.7%
Other80.5%
Enterprise Content Management
Cloud Data Exchange Services Mindshare Distribution
ProductMindshare (%)
ShareFile4.0%
AWS Data Exchange32.0%
Microsoft Azure Data Share29.0%
Other35.0%
Cloud Data Exchange Services
 

Featured Reviews

RW
Software Analyst at Altron
The new releases incorporate significant advancements in artificial intelligence, machine learning, and language processing capabilities
Version control interface is very good. The new releases of DocuShare incorporate significant advancements in artificial intelligence, machine learning, and language processing capabilities. For instance, when you upload a document into DocuShare, you no longer need to set up templates to identify and extract important fields. The system automatically reads the document and identifies key information. For example, in a contract document between two entities, it can recognize the contract start date, end date, reference number, and other relevant details without manual intervention. This automated process streamlines document management. You should know your requirements and understand your environment, as well as the goals you want to achieve. Try out the demo first to see if it fits your needs and objectives before making a decision. Overall, I rate the solution a seven out of ten.
Salim Malik - PeerSpot reviewer
Senior Citrix Specialist at Kuwait Oil Company (K.S.C.)
Reliable, user-friendly, and secure
The initial setup is straightforward. It's not complicated. I’ve done the deployment when I was in Citrix and the deployment for the current customer and therefore have experience doing this a few times. How long the deployment takes is up to the customer in terms of what type of storage zone controller you're going to operate. If you're going to operate on-premise, then you need to have the network team and the server, physical server, the load balances, and storage zone controller storage deployed. It shouldn't take, if the infrastructure is ready, more than a week. IN that time, you can set up the entire full-fledged configuration and have enrollment running if you have all the hardware and the communications ready. That's on the on-premise side. If it's on a specific cloud, even when you purchase the procurement, it won't take even a day. In 24 hours, you will be up and running easily on the ShareFile cloud if you are working with the Citrix cloud. If you're doing a private cloud, then the communication to open the ports between the ShareFile can complain to the private cloud. That might be at least a week, depending on the internal teams. If they work very fast and smoothly, it's a matter of a day. You only need one person to maintain the solution. It’s pretty low-maintenance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Most of our customers experienced a stellar improvement in productivity, as documents are now centralized and user access levels are deployed to prevent users from opening and downloading confidential information."
"For one implementation, the full-text indexing of PDF documents and associated search were the most valuable features."
"Features such as the search engine, workflows and customization are valuable to us."
"The software development kit can be customized."
"Easy to manage and fully secure."
"The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically."
"Easy to setup across the enterprise with Active Directory support for better managed security."
"We implement this solution at many customer sites which directly affects productivity and gives the customer a very flexible solution."
"For a few hundred dollars a month, my entire organization (42 users) can effectively share unlimited files with external partners."
"It's user-friendly for end users."
"We recommend ShareFile to any of our customers who are looking for file sharing capabilities because it's very compatible, flexible, easy to manage, with encryption and good security."
"Citrix has a very good file auditing features and security features."
 

Cons

"Reports and integration with third-party applications can be improved."
"The user interface could be improved."
"Technical Support is nonexistent if your licenses have gone beyond the one-year support program."
"Everything they have should be integrated into one item."
"My only issue with this solution is the cost, which should be improved."
"Some of our customers are facing issues if they've deployed in hybrid mode."
"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices."
"The configuration on the mobile devices is a little clunky, in terms of setting up the application."
"They should integrate the solution with more email services."
"Some of our customers are facing issues when sending files outside their company."
"Would like more granular folder ownership administration."
 

Pricing and Cost Advice

Information not available
"You have to work hard in order to get the suitable licenses."
"I give the cost of the solution a five out of five."
"Citrix has a very good file auditing features and security features."
"If you are already a Citrix customer, I recommend having the Platinum licensing level, as it provides licensing for a number of various features that all integrate together."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
11%
Financial Services Firm
10%
Construction Company
9%
Legal Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise3
 

Questions from the Community

What needs improvement with DocuShare?
The user interface could be improved.
What is your primary use case for DocuShare?
We use the solution for electronic document filing.
What advice do you have for others considering DocuShare?
Version control interface is very good. The new releases of DocuShare incorporate significant advancements in artificial intelligence, machine learning, and language processing capabilities. For in...
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Comparisons

 

Also Known As

No data available
Citrix RightSignature, Citrix ShareFile
 

Overview

 

Sample Customers

Lincoln Public Schools, West Orange School District, Tulane University, Niagara Catholic School District, Arig, Co-operative Financial Services, Mizuho Capital Markets Corporation, Volksbank Romania and Iron Mountain, Hammersmith Hospital, Holman Insurance Brokers Ltd., Kaiser Permanente, Convergys Inc., Honeywell, Universal Pictures, McGraw Hill Construction Information Group
SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog
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900,644 professionals have used our research since 2012.