No more typing reviews! Try our Samantha, our new voice AI agent.

DocuShare vs ShareFile comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DocuShare
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
4
Ranking in other categories
Enterprise Content Management (28th)
ShareFile
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
11
Ranking in other categories
eSignature (Electronic Signature) (10th), Content Collaboration Platforms (11th), Cloud Data Exchange Services (5th)
 

Mindshare comparison

DocuShare and ShareFile aren’t in the same category and serve different purposes. DocuShare is designed for Enterprise Content Management and holds a mindshare of 1.2%, up 0.6% compared to last year.
ShareFile, on the other hand, focuses on Cloud Data Exchange Services, holds 7.4% mindshare, up 1.3% since last year.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
DocuShare1.2%
SharePoint11.8%
OpenText Documentum Content Management6.7%
Other80.3%
Enterprise Content Management
Cloud Data Exchange Services Mindshare Distribution
ProductMindshare (%)
ShareFile7.4%
AWS Data Exchange29.3%
IBM Data Asset eXchange23.8%
Other39.5%
Cloud Data Exchange Services
 

Featured Reviews

RW
Software Analyst at Altron
The new releases incorporate significant advancements in artificial intelligence, machine learning, and language processing capabilities
Version control interface is very good. The new releases of DocuShare incorporate significant advancements in artificial intelligence, machine learning, and language processing capabilities. For instance, when you upload a document into DocuShare, you no longer need to set up templates to identify and extract important fields. The system automatically reads the document and identifies key information. For example, in a contract document between two entities, it can recognize the contract start date, end date, reference number, and other relevant details without manual intervention. This automated process streamlines document management. You should know your requirements and understand your environment, as well as the goals you want to achieve. Try out the demo first to see if it fits your needs and objectives before making a decision. Overall, I rate the solution a seven out of ten.
David Donaldson - PeerSpot reviewer
Regional Information Technology Director at a real estate/law firm with 10,001+ employees
Flexible plans, stable, and scalable
I used another solution at the same time, which was far worse. The American company I worked for used a similar file-sharing solution called LeapFile, a secure file transfer service. Personally, I found Citrix ShareFile to be much better than LeapFile, which was quite clunky. I later used a solution called Egnyte, which my company used as its main file transfer solution, though I'm not sure if it's still in use. The company moved to Egnyte because it is more of an enterprise-level solution. Egnyte was expensive, but it worked. I believe Citrix ShareFile is aimed at smaller to medium-sized organizations, making it a more appropriate solution than Egnyte due to its pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Features such as the search engine, workflows and customization are valuable to us."
"Most of our customers experienced a stellar improvement in productivity, as documents are now centralized and user access levels are deployed to prevent users from opening and downloading confidential information."
"The software development kit can be customized."
"For one implementation, the full-text indexing of PDF documents and associated search were the most valuable features."
"Citrix has a very good file auditing features and security features."
"Easy to manage and fully secure."
"The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically."
"It's user-friendly for end users."
"It's an enterprise-scalable product with security."
"Easy to setup across the enterprise with Active Directory support for better managed security."
"We implement this solution at many customer sites which directly affects productivity and gives the customer a very flexible solution."
"The solution is scalable."
 

Cons

"The user interface could be improved."
"Technical Support is nonexistent if your licenses have gone beyond the one-year support program."
"Reports and integration with third-party applications can be improved."
"Everything they have should be integrated into one item."
"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices."
"The configuration on the mobile devices is a little clunky, in terms of setting up the application."
"Reporting features could be better Support could be better; we don't usually need it but I have read a number of complaints from users with more complex implementations (API use, AD integration) that have had issues."
"My only issue with this solution is the cost, which should be improved."
"Some of our customers are facing issues if they've deployed in hybrid mode."
"Some of our customers are facing issues when sending files outside their company."
"Would like more granular folder ownership administration."
 

Pricing and Cost Advice

Information not available
"If you are already a Citrix customer, I recommend having the Platinum licensing level, as it provides licensing for a number of various features that all integrate together."
"You have to work hard in order to get the suitable licenses."
"Citrix has a very good file auditing features and security features."
"I give the cost of the solution a five out of five."
report
Use our free recommendation engine to learn which Enterprise Content Management solutions are best for your needs.
913,683 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Manufacturing Company
10%
Comms Service Provider
9%
Financial Services Firm
9%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise3
 

Also Known As

No data available
Citrix RightSignature, Citrix ShareFile
 

Overview

 

Sample Customers

Lincoln Public Schools, West Orange School District, Tulane University, Niagara Catholic School District, Arig, Co-operative Financial Services, Mizuho Capital Markets Corporation, Volksbank Romania and Iron Mountain, Hammersmith Hospital, Holman Insurance Brokers Ltd., Kaiser Permanente, Convergys Inc., Honeywell, Universal Pictures, McGraw Hill Construction Information Group
SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog
Find out what your peers are saying about Microsoft, IBM, Adobe and others in Enterprise Content Management. Updated: September 2026.
913,683 professionals have used our research since 2012.