Eggplant Test vs Zephyr Enterprise comparison

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Keysight Technologies and SmartBear are both solutions in the Test Management Tools category. Keysight Technologies is ranked #12 with an average rating of 7.0, while SmartBear is ranked #6 with an average rating of 7.0. Keysight Technologies holds a 2.6% mindshare in TMT, compared to SmartBear’s 5.3% mindshare. Additionally, 80% of Keysight Technologies users are willing to recommend the solution, compared to 88% of SmartBear users who would recommend it.

Eggplant Test

Read 19 Eggplant Test reviews

6,495 Views
1,169 Comparison Views

80% willing to recommend

Zephyr Enterprise

Read 9 Zephyr Enterprise reviews

2,460 Views
2,239 Comparison Views

88% willing to recommend

Eggplant Test

Zephyr Enterprise

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 16, 2024

Zephyr Enterprise and Eggplant Test are robust test management tools competing in the test management software category. Based on user reviews, Eggplant Test appears to have the upper hand due to its comprehensive features.

Features: Zephyr Enterprise users value its comprehensive test cycle planning, integration capabilities with various development environments, and user-friendly interface. Eggplant Test is praised for its automation efficiency, cross-platform support, and advanced analytics features.

Room for Improvement:Zephyr Enterprise users highlight the need for a more modern and intuitive interface, reliable reporting functionalities, and enhanced customization options. Eggplant Test users seek improvements in the script debugging process, performance of extensive test suites, and the user interface design.

Ease of Deployment and Customer Service:Users find Zephyr Enterprise easy to deploy, with comprehensive customer service and detailed documentation. Eggplant Test deploys smoothly but faces criticism for its steeper learning curve. Despite this, Eggplant Test's customer service receives higher marks for its responsiveness and effectiveness.

Pricing and ROI:Zephyr Enterprise is noted for its cost-efficiency and swift ROI with its value seen in the setup cost. Eggplant Test, while more expensive, delivers substantial ROI through its powerful automation features. Users willing to invest in Eggplant Test generally feel the superior test automation justifies the higher price.

To learn more, read our detailed Eggplant Test vs. Zephyr Enterprise Report (Updated: September 2026).

Buyer's Guide

Eggplant Test vs. Zephyr Enterprise

September 2026

Download the complete report

Helped 920,769 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Eggplant Test

Ranking in Test Management Tools

12th

Average Rating

7.8

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Digital Experience Monitoring (DEM) (16th), Test Automation Tools (11th)

Zephyr Enterprise

Ranking in Test Management Tools

6th

Average Rating

7.6

Reviews Sentiment

5.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2026, in the Test Management Tools category, the mindshare of Eggplant Test is 2.6%, down from 4.1% compared to the previous year. The mindshare of Zephyr Enterprise is 5.3%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Test Management Tools Mindshare Distribution
Product	Mindshare (%)
Zephyr Enterprise	5.3%
Eggplant Test	2.6%
Other	92.1%

Test Management Tools

Featured Reviews

Mirza Hussain

Engineer at a manufacturing company with 10,001+ employees

Has required frequent manual adjustments due to screen resolution but supports simple automation with minimal effort

I would prefer more UFT because it has VB scripting capabilities. While Eggplant Test also has this feature, it's not very user-friendly. I prefer the features of UFT compared to Eggplant Test. When needing to do quick automation, I would prefer Eggplant Test, but otherwise, I would always choose UFT. It depends on the complexity of the tasks. For big problems and complex automation tasks, I would prefer UFT because it has more flexibility and is more effective. With Eggplant Test, if you have very low complexity automation, such as simple click sequences and validation, then it would be preferable; with more complexity, I would not recommend Eggplant Test.

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Jyoti Mittal

Director - Quality Engineering at a financial services firm with 501-1,000 employees

Integration with tool streamlines test management but needs better exporting options

I use it for test management within Jira This tool boasts an incredibly user-friendly interface that integrates seamlessly with other Jira tools. I particularly appreciate its intuitive features for designing test plans, creating test cases, and executing test cycles. Some areas for improvement,…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is based on a Windows model, where adding users is just a few clicks. It is easy to manage users and add them."

"It has enabled true end-to-end testing."

"The biggest advantage has been the ability to improve the quality significantly."

"We are able to now automate tests, which so far have been manual."

"We did see a massive return on investment from using Eggplant."

"It has definitely improved the quality of our software."

"The most valuable feature is the ability to create code from a flow chart, and then run the code through it."

"The features that we like the most are the developer interface and the ability to quickly develop and deploy tests."

More Eggplant Test pros

"Now, we are getting consolidated reports in one place, we have all our metrics and repository together, and this is helpful."

"At this moment, it is fulfilling our requirements."

"We use the solution for test case management."

"The solution does its job well."

"It has a very intuitive user experience."

"Zephyr really improves the testing of the product on many levels - planning, test case creation, automation goals, test reporting, and verification of the testing."

"Zephyr Enterprise is a stable solution."

"It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management."

More Zephyr Enterprise pros

Cons

"The reporting function is a bit shallow. The solution does not offer very comprehensive reporting in terms of your test results. The reporting time and the logs are very high level as well. These areas need improvement."

"In terms of additional features, it would be helpful to have one package for all testing. You have the manager, the AI, then you have functional, and about 10 different packages for installing."

"The biggest issue I had was the crashing. You could be in the middle of setting up and writing up a nice little script and then it would crash."

"A step forward would be to have event support, because it is more or less linear at the moment."

"If one area could be improved, it would be some of their documentation. In particular, some of their online help and user support documentation is a little bit out of date and could be revised and updated on a more frequent basis. Other than that, I haven't really found any issues or problems."

"The execution times are a little slower, and the two-system architecture that we currently follow could be better replaced with a one-system architecture."

"The IDE could be even more full-featured. Because I was a developer, I was very spoiled by either Visual Studio Code or Visual Studio for shortcuts. For example, I was able to say "ctor" and hit Tab and it would create a template of a constructor for me... It would be great, when I want to create a new function, if there were shortcut commands like those that helped create all of the functions, or if there were shortcut features to do any of the complex plans."

"Eggplant Digital Automation Intelligence could improve by lowering the price."

More Eggplant Test cons

"We faced some errors while uploading the test cases."

"It's difficult to export the test cases in Zephyr, especially with screenshots or attachments, making sharing test cases not very easy."

"Zephyr Enterprise needs to redesign the reporting."

"The solution is not really stable. Sometimes in the past, some pages wouldn't load due to issues."

"Creating better default varieties of reporting would make the product much better and more popular."

"We are looking for advanced support with integration to CI tools. This is something which Zephyr does not have today."

"The only thing I have missed is an easy way to configure showing the latest execution results of all test cases linked in JIRA (story/epic), thus, receiving the state of a feature."

"We have a lot of automation for our products, and we require a utility for its integration with automation. Currently, we have to write this utility ourselves. It would be great if they can provide such a utility."

More Zephyr Enterprise cons

Pricing and Cost Advice

"It is scalable, but it is a matter of money in the pocket. You can scale it, but then you have to have additional licenses. The licensing approach of eggPlant is not the best."

"It probably has a yearly license."

"This solution is expensive when compared to the market. However, the reason it is more expensive is because of its stability, high performance, and for its support of any technology."

"Eggplant Test is a very expensive solution."

"Make a smart decision about the number of developer- and execution-only licenses you purchase to maximize your budget. We found that going heavier on execution-only licenses has been a way to reduce our costs and maximize our ability to benefit from the software."

"End-to-end testing isn't possible for us because of the licensing problems. It's very expensive, so we only have two development/execution licenses."

"DFS is more expensive than Zephyr. DFS is around $32 per person, whereas Zephyr is $10 per person. There is a major difference in the price, which is the main reason why we are trying to shift to Zephyr."

"It costs a couple of thousand dollars for a little more than 125 users, per month."

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Top Industries

By visitors reading reviews

Manufacturing Company

14%

Outsourcing Company

Financial Services Firm

Computer Software Company

Financial Services Firm

26%

Construction Company

Outsourcing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	3
Large Enterprise	14

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	2
Large Enterprise	5

Questions from the Community

How do I choose between Selenium HQ and Eggplant Digital Automation Intelligence?

Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interface is really helpful and user-friendly; Selenium HQ makes it easy to navigate t...

See all answers

What is your experience regarding pricing and costs for Eggplant Manager?

The price of Eggplant Test is on the higher side, but the benefits it provides make it worth using.

See all answers

What needs improvement with Eggplant Manager?

See all answers

What needs improvement with Zephyr Enterprise?

Some areas for improvement, include its export capabilities. Exporting test cases, especially those with screenshots or attachments, can be cumbersome, hindering easy sharing and scalability.

See all answers

What is your primary use case for Zephyr Enterprise?

I use it for test management within Jira.

See all answers

What advice do you have for others considering Zephyr Enterprise?

I would recommend it mainly for manual testing and test management. Within Zephyrscale, they also have automated testing, however, I would recommend it only for test management. The overall rating ...

See all answers

Comparisons

SmartBear TestComplete vs Eggplant Test

Compared 12% of the time

Tricentis Tosca vs Eggplant Test

Compared 11% of the time

Digital.ai Continuous Testing vs Eggplant Test

Compared 5% of the time

OpenText Functional Testing vs Eggplant Test

Compared 3% of the time

Ranorex Studio vs Eggplant Test

Compared 3% of the time

More Eggplant Test Competitors

OpenText Application Quality Management vs Zephyr Enterprise

Compared 21% of the time

IBM Engineering Test Management vs Zephyr Enterprise

Compared 7% of the time

Tricentis Tosca vs Zephyr Enterprise

Compared 6% of the time

Tricentis qTest vs Zephyr Enterprise

Compared 6% of the time

OpenText Silk Central vs Zephyr Enterprise

Compared 6% of the time

More Zephyr Enterprise Competitors

Product Reports

Buyer's Guide

Eggplant Test

October 2026

Download Eggplant Test product report

Buyer's Guide

Zephyr Enterprise

October 2026

Download Zephyr Enterprise product report

Also Known As

Eggplant Digital Automation Intelligence, Eggplant DAI, Eggplant Automation Cloud, Eggplant Manager, Eggplant Mobile, Eggplant Customer Experience Insights

SmartBear Zephyr

Overview

Eggplant Test stands out with its AI-driven and image recognition features, facilitating quick bug detection across multiple systems. Its ease of use, coupled with robust integration capabilities, makes it a top choice for efficient and comprehensive testing solutions.

Offering OCR, image recognition, and extensive AI capabilities, Eggplant Test enhances automation and reduces testing time. Known for its versatility, it operates independently from system constraints and supports scriptless testing. With a user-centric design, the tool integrates with platforms like GitHub and operates on diverse operating systems. Despite advancements, considerations include its affordability, installation complexities, and need for better text recognition and stability. Its success is bolstered by seamless scripting, robust reporting features, and the option for digital twin utilization, making it ideal for real-world user action simulations.

What are the most important features of Eggplant Test?

OCR and Image Recognition: Facilitates efficient bug detection and automated testing.
AI Capabilities: Enhances testing efficiency with intelligent automation.
Cross-Platform Operation: Compatible with various operating systems.
Integration Options: Connects easily with GitHub and other platforms.
Scriptless Testing: Simplifies testing for users with limited coding skills.

What benefits or ROI should users look for in reviews?

Reduced Testing Time: Achieves faster testing cycles through automation.
Improved Quality Assurance: Enhances reliability with refined testing methods.
User-Friendly Interface: Simplifies navigation and operation for users.
Robust Reporting: Offers comprehensive insights into test outcomes.

Industries utilize Eggplant Test primarily for regression and GUI automation testing, especially in desktop applications. Its capacity for post-development validation and vulnerability scanning supports businesses with testers having minimal coding experience. Deployed on virtual machines, it effectively tests web pages, Windows apps, and streaming devices, simulating real-world user actions efficiently. Eggplant Test's role in simplifying robotic process automation and functional testing is significant, offering a spectrum of operational support across varied sectors.

Keysight Technologies

Zephyr Enterprise is known for its flexible design, enabling easy linkages and quick updates accessible to everyone. Supporting multiple users, it offers test management solutions for web and mobile testing, integrating smoothly with other Jira tools.

Recognized for its lightweight configuration, Zephyr Enterprise allows for efficient test execution planning and report generation. The interface is intuitive, integrating seamlessly with other Jira tools for effective test plan design and execution. Users, drawn to its automation capabilities, leverage it for both web and mobile testing environments. However, areas such as test case version tracking, report variety, and export processes require improvement. Enhancements in security and test repository management are also noted. Primarily used for diverse test management methodologies, the transition from waterfall to agile frameworks presents challenges, yet integration with automation tools and Jira remains a strong use case.

What are the most important features?

Lightweight Design: Enables easy modifications and accessibility for all users.
Multi-user Support: Facilitates simultaneous user access with a global perspective.
Automation Integration: Essential for both web and mobile testing environments.
Comprehensive Reporting: Generates detailed reports with an emphasis on simplicity.
Jira Integration: Seamless interaction with Jira tools enhances test planning.

What benefits or ROI should users expect?

Efficient Test Management: Supports agile and waterfall methodologies with ease.
Improved Accessibility: Multiple users can view updates and modifications efficiently.
Cost-effective Integration: Works well with existing automation frameworks, reducing costs.
Streamlined Processes: Simplifies sales and customer verification processes.

In specific industries, Zephyr Enterprise is instrumental for test management in sales and customer verification. While initially tailored for waterfall projects, its adoption in agile frameworks, coupled with Jira and automation tools, supports continuous integration practices. This adaptability makes it a viable option across multiple sectors with cost considerations prompting some to use alternative tools like DFS for specialized projects.

SmartBear

Sample Customers

FUJIFILM Group, NEC Personal Computers

Hyundai, Fujitsu, Google, David Jones, Burger King, Ingenico, Websense, Dow Jones, Harris, Saab

Buyer's Guide

Eggplant Test vs. Zephyr Enterprise

September 2026

Free Report: Eggplant Test vs. Zephyr Enterprise

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