Eggplant Test vs Zephyr Enterprise comparison

Keysight Technologies and SmartBear are both solutions in the Test Management Tools category. Keysight Technologies is ranked #9 with an average rating of 7.3, while SmartBear is ranked #7 with an average rating of 7.0. Keysight Technologies holds a 3.3% mindshare in TMT, compared to SmartBear’s 5.8% mindshare. Additionally, 80% of Keysight Technologies users are willing to recommend the solution, compared to 88% of SmartBear users who would recommend it.

Eggplant Test

Read 19 Eggplant Test reviews

3,848 Views
577 Comparison Views

80% willing to recommend

Zephyr Enterprise

Read 9 Zephyr Enterprise reviews

1,225 Views
1,078 Comparison Views

88% willing to recommend

Eggplant Test

Zephyr Enterprise

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 16, 2024

Zephyr Enterprise and Eggplant Test are robust test management tools competing in the test management software category. Based on user reviews, Eggplant Test appears to have the upper hand due to its comprehensive features.

Features: Zephyr Enterprise users value its comprehensive test cycle planning, integration capabilities with various development environments, and user-friendly interface. Eggplant Test is praised for its automation efficiency, cross-platform support, and advanced analytics features.

Room for Improvement:Zephyr Enterprise users highlight the need for a more modern and intuitive interface, reliable reporting functionalities, and enhanced customization options. Eggplant Test users seek improvements in the script debugging process, performance of extensive test suites, and the user interface design.

Ease of Deployment and Customer Service:Users find Zephyr Enterprise easy to deploy, with comprehensive customer service and detailed documentation. Eggplant Test deploys smoothly but faces criticism for its steeper learning curve. Despite this, Eggplant Test's customer service receives higher marks for its responsiveness and effectiveness.

Pricing and ROI:Zephyr Enterprise is noted for its cost-efficiency and swift ROI with its value seen in the setup cost. Eggplant Test, while more expensive, delivers substantial ROI through its powerful automation features. Users willing to invest in Eggplant Test generally feel the superior test automation justifies the higher price.

To learn more, read our detailed Eggplant Test vs. Zephyr Enterprise Report (Updated: March 2026).

Buyer's Guide

Eggplant Test vs. Zephyr Enterprise

March 2026

Download the complete report

Helped 884,933 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Eggplant Test

Ranking in Test Management Tools

9th

Average Rating

7.8

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Digital Experience Monitoring (DEM) (12th), Test Automation Tools (12th)

Zephyr Enterprise

Ranking in Test Management Tools

7th

Average Rating

7.6

Reviews Sentiment

5.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the Test Management Tools category, the mindshare of Eggplant Test is 3.3%, down from 5.5% compared to the previous year. The mindshare of Zephyr Enterprise is 5.8%, down from 8.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Test Management Tools Mindshare Distribution
Product	Mindshare (%)
Zephyr Enterprise	5.8%
Eggplant Test	3.3%
Other	90.9%

Test Management Tools

Featured Reviews

Mirza Hussain

Engineer at a manufacturing company with 10,001+ employees

Has required frequent manual adjustments due to screen resolution but supports simple automation with minimal effort

I would prefer more UFT because it has VB scripting capabilities. While Eggplant Test also has this feature, it's not very user-friendly. I prefer the features of UFT compared to Eggplant Test. When needing to do quick automation, I would prefer Eggplant Test, but otherwise, I would always choose UFT. It depends on the complexity of the tasks. For big problems and complex automation tasks, I would prefer UFT because it has more flexibility and is more effective. With Eggplant Test, if you have very low complexity automation, such as simple click sequences and validation, then it would be preferable; with more complexity, I would not recommend Eggplant Test.

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Jyoti Mittal

Director - Quality Engineering at a financial services firm with 501-1,000 employees

Integration with tool streamlines test management but needs better exporting options

I use it for test management within Jira This tool boasts an incredibly user-friendly interface that integrates seamlessly with other Jira tools. I particularly appreciate its intuitive features for designing test plans, creating test cases, and executing test cycles. Some areas for improvement,…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Its scalability is good. It is useful for desktop applications, and it also uses OCR and does image recognition."

"Eggplant Test is valuable due to its OCR technology, which is independent of underlying technologies and can identify applications based on labels such as 'username' and 'password'."

"It is easy to set up."

"The biggest advantage has been the ability to improve the quality significantly."

"The solution is a stable one."

"Prior to using the product, all regression testing was done manually for our POS system, and now regression test packs are 70% automated."

"The most valuable feature is the ability to create code from a flow chart, and then run the code through it."

"We are able to now automate tests, which so far have been manual."

More Eggplant Test pros

"Zephyr Enterprise is a stable solution."

"It has a very intuitive user experience."

"It has 90% of the basic features you need without having to pay a lot of extra money."

"It has integration with test automation tools."

"We use the solution for test case management."

"It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management."

"Zephyr really improves the testing of the product on many levels - planning, test case creation, automation goals, test reporting, and verification of the testing."

"It has a very intuitive user experience."

More Zephyr Enterprise pros

Cons

"We found that we had issues regarding the VPN setup, which is one of the reasons that we did not purchase this solution."

"The IDE could be even more full-featured. Because I was a developer, I was very spoiled by either Visual Studio Code or Visual Studio for shortcuts. For example, I was able to say "ctor" and hit Tab and it would create a template of a constructor for me... It would be great, when I want to create a new function, if there were shortcut commands like those that helped create all of the functions, or if there were shortcut features to do any of the complex plans."

"I would like to see standardized actions already built into Eggplant. For example, "wait eight seconds". That way, I wouldn't need to create it as an action. Right now, I have to program that wait and describe it as an action so that everybody knows it is an action that waits eight seconds... That way, somebody who is not familiar with programming processes like "if-else", or "for", or "while", would be able, from the first moment, and without programming, to put some easy-to-use, standardized, actions in place."

"The solution would crash from time to time."

"The execution times are a little slower, and the two-system architecture that we currently follow could be better replaced with a one-system architecture."

"The language is too specific; it is just for Eggplant."

"Eggplant Test is not a stable solution at all in my experience."

"In terms of additional features, it would be helpful to have one package for all testing. You have the manager, the AI, then you have functional, and about 10 different packages for installing."

More Eggplant Test cons

"The solution is not really stable. Sometimes in the past, some pages wouldn't load due to issues."

"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."

"We would like support for the agile and behavior-driven development (BDD) approaches."

"We are looking for advanced support with integration to CI tools. This is something which Zephyr does not have today."

"The only thing I have missed is an easy way to configure showing the latest execution results of all test cases linked in JIRA (story/epic), thus, receiving the state of a feature."

"Creating better default varieties of reporting would make the product much better and more popular."

"We faced some errors while uploading the test cases."

"We have a lot of automation for our products, and we require a utility for its integration with automation. Currently, we have to write this utility ourselves. It would be great if they can provide such a utility."

More Zephyr Enterprise cons

Pricing and Cost Advice

"End-to-end testing isn't possible for us because of the licensing problems. It's very expensive, so we only have two development/execution licenses."

"This solution is expensive when compared to the market. However, the reason it is more expensive is because of its stability, high performance, and for its support of any technology."

"Eggplant Test is a very expensive solution."

"It probably has a yearly license."

"Make a smart decision about the number of developer- and execution-only licenses you purchase to maximize your budget. We found that going heavier on execution-only licenses has been a way to reduce our costs and maximize our ability to benefit from the software."

"It is scalable, but it is a matter of money in the pocket. You can scale it, but then you have to have additional licenses. The licensing approach of eggPlant is not the best."

"DFS is more expensive than Zephyr. DFS is around $32 per person, whereas Zephyr is $10 per person. There is a major difference in the price, which is the main reason why we are trying to shift to Zephyr."

"It costs a couple of thousand dollars for a little more than 125 users, per month."

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Top Industries

By visitors reading reviews

Manufacturing Company

15%

Financial Services Firm

11%

Computer Software Company

10%

Healthcare Company

Financial Services Firm

23%

Computer Software Company

10%

Insurance Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	3
Large Enterprise	14

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	2
Large Enterprise	5

Questions from the Community

How do I choose between Selenium HQ and Eggplant Digital Automation Intelligence?

Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interface is really helpful and user-friendly; Selenium HQ makes it easy to navigate t...

See all answers

What is your experience regarding pricing and costs for Eggplant Manager?

The price of Eggplant Test is on the higher side, but the benefits it provides make it worth using.

See all answers

What needs improvement with Eggplant Manager?

See all answers

What needs improvement with Zephyr Enterprise?

Some areas for improvement, include its export capabilities. Exporting test cases, especially those with screenshots or attachments, can be cumbersome, hindering easy sharing and scalability.

See all answers

What is your primary use case for Zephyr Enterprise?

I use it for test management within Jira.

See all answers

What advice do you have for others considering Zephyr Enterprise?

I would recommend it mainly for manual testing and test management. Within Zephyrscale, they also have automated testing, however, I would recommend it only for test management. The overall rating ...

See all answers

Comparisons

SmartBear TestComplete vs Eggplant Test

Compared 18% of the time

Tricentis Tosca vs Eggplant Test

Compared 18% of the time

Qt Squish vs Eggplant Test

Compared 7% of the time

Ranorex Studio vs Eggplant Test

Compared 5% of the time

OpenText Functional Testing vs Eggplant Test

Compared 4% of the time

More Eggplant Test Competitors

OpenText Application Quality Management vs Zephyr Enterprise

Compared 12% of the time

Tricentis qTest vs Zephyr Enterprise

Compared 10% of the time

Tricentis Tosca vs Zephyr Enterprise

Compared 8% of the time

TestRail vs Zephyr Enterprise

Compared 7% of the time

TestLodge vs Zephyr Enterprise

Compared 3% of the time

More Zephyr Enterprise Competitors

Product Reports

Buyer's Guide

Eggplant Test

March 2026

Download Eggplant Test product report

Buyer's Guide

Zephyr Enterprise

February 2026

Download Zephyr Enterprise product report

Also Known As

Eggplant Digital Automation Intelligence, Eggplant DAI, Eggplant Automation Cloud, Eggplant Manager, Eggplant Mobile, Eggplant Customer Experience Insights

SmartBear Zephyr

Overview

Across every industry, digital transformation is top of mind. New methods of developing software are driving fast change, and test teams are feeling the pressure. Increasing demand to release faster while maintaining the highest levels of quality is making the testing process more complex and harder to scale.

With AI-powered testing, Eggplant’s test and automation intelligence delivers the coverage you need to optimize the user experience, speed up release cycles, and improve your quality assurance process. Discover a fast, secure, and easy-to-use solution that tests any kind of software on any platform or device.

Keysight Technologies

Zephyr Enterprise is a robust enterprise test management platform that manages all aspects of the testing lifecycle. The solution is provided as an on-premise installation as well as a SaaS-based installation. Zephyr Enterprise enables you to make a rigid process flow flexible enough to accommodate changes. In addition, it provides all the functionality QA teams and testers need in order to create and execute test cases with less effort, allowing more time to do actual testing by alleviating significant time-wasting steps.

Zephyr Enterprise Features

Zephyr Enterprise has many valuable key features. Some of the most useful ones include:

Visual dashboards
One-click integration
Multi Jira instance
Scalability
Third-Party Integrations
Reporting & Statistics
Data Import/Export
Data Visualization
User Management
Move & Copy
Software Testing Management
Requirements-Based Testing
Industry-strength scalability
Documented APIs
Regular maintenance and upgrades

Zephyr Enterprise Benefits

There are many benefits to implementing Zephyr Enterprise. Some of the biggest advantages the solution offers include:

Ready-to-use reports and customizable dashboards: With Zephyr Enterprise, reports and dashboards are updated in real time and you can share test results and link with your team in Jira to connect any known issues. In addition, the solution helps you increase workflow efficiency because it improves info sharing during standup meetings.

Supports bi-directional and multi-instance Jira integration: Not only does Zephyr Enterprise support bi-directional and multi-instance Jira integration, but it also gives you the ability to support multiple projects simultaneously – up to 200,000 test cases.

Global repository for test cases: Zephyr Enterprise helps you create, categorize, and store your test cases via a global repository that can be shared across your entire organization. You can also quickly reuse test cases using the structured folder management.

Test execution: Zephyr Enterprise makes it possible for you to execute tests step by step, manage pass/fail status, and launch automated execution, then file those defects into Jira. Zephyr Enterprise test executions allow teams to operate in a more efficient way.
Universal test automation: Zephyr Enterprise supports a wide range of automation frameworks, helping you decrease operational costs and increase test coverage.

Reviews from Real Users

Below are some reviews and helpful feedback written by PeerSpot users currently using the Zephyr Enterprise solution.

A Manager of Enterprise Applications at a retailer says what’s most valuable is that “It's very easy and simple to use, which is beneficial. It has 90% of the basic features you need without having to pay a lot of extra money.” He also adds, “Zephyr Enterprise is very stable and the initial setup is straightforward.”

Jawaad A., Test Automation Lead at Trapeze, explains, "It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management."

SmartBear

Sample Customers

FUJIFILM Group, NEC Personal Computers

Hyundai, Fujitsu, Google, David Jones, Burger King, Ingenico, Websense, Dow Jones, Harris, Saab

Buyer's Guide

Eggplant Test vs. Zephyr Enterprise

March 2026

Free Report: Eggplant Test vs. Zephyr Enterprise

Find out what your peers are saying about Eggplant Test vs. Zephyr Enterprise and other solutions. Updated: March 2026.

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