Eggplant Test vs Zephyr Enterprise comparison

Keysight Technologies and SmartBear are both solutions in the Test Management Tools category. Keysight Technologies is ranked #9 with an average rating of 7.7, while SmartBear is ranked #6 with an average rating of 7.8. Keysight Technologies holds a 5.6% mindshare in TMT, compared to SmartBear’s 7.6% mindshare. Additionally, 85% of Keysight Technologies users are willing to recommend the solution, compared to 88% of SmartBear users who would recommend it.

Eggplant Test

Read 18 Eggplant Test reviews

415 Views
232 Comparison Views

85% willing to recommend

Zephyr Enterprise

Read 9 Zephyr Enterprise reviews

1,397 Views
783 Comparison Views

88% willing to recommend

Eggplant Test

Zephyr Enterprise

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 16, 2024

Zephyr Enterprise and Eggplant Test are robust test management tools competing in the test management software category. Based on user reviews, Eggplant Test appears to have the upper hand due to its comprehensive features.

Features: Zephyr Enterprise users value its comprehensive test cycle planning, integration capabilities with various development environments, and user-friendly interface. Eggplant Test is praised for its automation efficiency, cross-platform support, and advanced analytics features.

Room for Improvement:Zephyr Enterprise users highlight the need for a more modern and intuitive interface, reliable reporting functionalities, and enhanced customization options. Eggplant Test users seek improvements in the script debugging process, performance of extensive test suites, and the user interface design.

Ease of Deployment and Customer Service:Users find Zephyr Enterprise easy to deploy, with comprehensive customer service and detailed documentation. Eggplant Test deploys smoothly but faces criticism for its steeper learning curve. Despite this, Eggplant Test's customer service receives higher marks for its responsiveness and effectiveness.

Pricing and ROI:Zephyr Enterprise is noted for its cost-efficiency and swift ROI with its value seen in the setup cost. Eggplant Test, while more expensive, delivers substantial ROI through its powerful automation features. Users willing to invest in Eggplant Test generally feel the superior test automation justifies the higher price.

To learn more, read our detailed Eggplant Test vs. Zephyr Enterprise Report (Updated: March 2025).

Buyer's Guide

Eggplant Test vs. Zephyr Enterprise

March 2025

Download the complete report

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Eggplant Test

Ranking in Test Management Tools

9th

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Digital Experience Monitoring (DEM) (12th), Test Automation Tools (12th)

Zephyr Enterprise

Ranking in Test Management Tools

6th

Average Rating

7.6

Reviews Sentiment

5.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Test Management Tools category, the mindshare of Eggplant Test is 5.6%, up from 1.9% compared to the previous year. The mindshare of Zephyr Enterprise is 7.6%, down from 13.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Test Management Tools

Featured Reviews

Tayyaba Noreen

Student at SHEFFIELD HALLAM UNIVERSITY

Empowers effective test automation with comprehensive platform coverage and scalability

There was no free trial in it. So, I studied it through a page that tells how it works. It will be good if a free trial is provided for users. Moreover, I would like to give some feedback on the installation process. There are other tools that are much easier to install and get started with. Eggplant could improve its installation process.

Read full review

Tin Bùi

Senior software engineer at Funding Societies Pte. Ltd.

Highly stable solution and meets users' needs

It's mostly used for sales and customer verification. We gather customer information and verify that it's a real person Security is always a top priority in the IT business. We would like to see improvements in the security measures to ensure that customer information is protected. I have been…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features would be the image recognition and the OCR."

"DAI's newest release allows us to test via scripts rather than models, because we have done 95 percent of our development in functional, not through modeling. I am really happy that then we can use the controller to run scripts rather than having to translate things to models. There are lots of options."

"It provides very strong cross-platform support."

"The biggest advantage has been the ability to improve the quality significantly."

"The solution is a stable one."

"Good text reading ability."

"Its scalability is good. It is useful for desktop applications, and it also uses OCR and does image recognition."

"Eggplant Test is valuable due to its OCR technology, which is independent of underlying technologies and can identify applications based on labels such as 'username' and 'password'."

More Eggplant Test pros

"If anyone is looking for a good, lightweight, flexible and agile test management product, I think they would do very well with Zephyr Enterprise."

"It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management."

"It has 90% of the basic features you need without having to pay a lot of extra money."

"It has a very intuitive user experience."

"The solution does its job well."

"It has integration with test automation tools."

"Zephyr Enterprise is a stable solution."

"It has a very intuitive user experience."

More Zephyr Enterprise pros

Cons

"A step forward would be to have event support, because it is more or less linear at the moment."

"There was no free trial in it."

"The solution would crash from time to time."

"In terms of additional features, it would be helpful to have one package for all testing. You have the manager, the AI, then you have functional, and about 10 different packages for installing."

"The reporting function is a bit shallow. The solution does not offer very comprehensive reporting in terms of your test results. The reporting time and the logs are very high level as well. These areas need improvement."

"It has low productivity."

"We found that we had issues regarding the VPN setup, which is one of the reasons that we did not purchase this solution."

"I would like to see standardized actions already built into Eggplant. For example, "wait eight seconds". That way, I wouldn't need to create it as an action. Right now, I have to program that wait and describe it as an action so that everybody knows it is an action that waits eight seconds... That way, somebody who is not familiar with programming processes like "if-else", or "for", or "while", would be able, from the first moment, and without programming, to put some easy-to-use, standardized, actions in place."

More Eggplant Test cons

"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."

"We faced some errors while uploading the test cases."

"It's difficult to export the test cases in Zephyr, especially with screenshots or attachments, making sharing test cases not very easy."

"We have a lot of automation for our products, and we require a utility for its integration with automation. Currently, we have to write this utility ourselves. It would be great if they can provide such a utility."

"Zephyr Enterprise needs to redesign the reporting."

"We would like support for the agile and behavior-driven development (BDD) approaches."

"Creating better default varieties of reporting would make the product much better and more popular."

"Security needs improvement to protect customer information better."

More Zephyr Enterprise cons

Pricing and Cost Advice

"Eggplant Test is a very expensive solution."

"This solution is expensive when compared to the market. However, the reason it is more expensive is because of its stability, high performance, and for its support of any technology."

"It probably has a yearly license."

"Make a smart decision about the number of developer- and execution-only licenses you purchase to maximize your budget. We found that going heavier on execution-only licenses has been a way to reduce our costs and maximize our ability to benefit from the software."

"It is scalable, but it is a matter of money in the pocket. You can scale it, but then you have to have additional licenses. The licensing approach of eggPlant is not the best."

"End-to-end testing isn't possible for us because of the licensing problems. It's very expensive, so we only have two development/execution licenses."

"It costs a couple of thousand dollars for a little more than 125 users, per month."

"DFS is more expensive than Zephyr. DFS is around $32 per person, whereas Zephyr is $10 per person. There is a major difference in the price, which is the main reason why we are trying to shift to Zephyr."

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Manufacturing Company

12%

Healthcare Company

12%

Computer Software Company

20%

Financial Services Firm

19%

Manufacturing Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How do I choose between Selenium HQ and Eggplant Digital Automation Intelligence?

Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interface is really helpful and user-friendly; Selenium HQ makes it easy to navigate t...

See all answers

What do you like most about Eggplant Manager?

The solution is a stable one.

See all answers

What is your experience regarding pricing and costs for Eggplant Manager?

Eggplant Test is a bit expensive compared to its competitors.

See all answers

What do you like most about Zephyr Enterprise?

The solution does its job well.

See all answers

What needs improvement with Zephyr Enterprise?

Some areas for improvement, include its export capabilities. Exporting test cases, especially those with screenshots or attachments, can be cumbersome, hindering easy sharing and scalability.

See all answers

What is your primary use case for Zephyr Enterprise?

I use it for test management within Jira.

See all answers

Comparisons

Tricentis Tosca vs Eggplant Test

Compared 21% of the time

Selenium HQ vs Eggplant Test

Compared 17% of the time

UiPath Test Cloud vs Eggplant Test

Compared 11% of the time

SmartBear TestComplete vs Eggplant Test

Compared 10% of the time

Qt Squish vs Eggplant Test

Compared 9% of the time

More Eggplant Test Competitors

TestRail vs Zephyr Enterprise

Compared 26% of the time

Tricentis qTest vs Zephyr Enterprise

Compared 23% of the time

OpenText ALM / Quality Center vs Zephyr Enterprise

Compared 17% of the time

Tricentis Tosca vs Zephyr Enterprise

Compared 15% of the time

Adaptavist Test Management for Jira vs Zephyr Enterprise

Compared 10% of the time

More Zephyr Enterprise Competitors

Product Reports

Buyer's Guide

Eggplant Test

March 2025

Download Eggplant Test product report

Buyer's Guide

Zephyr Enterprise

March 2025

Download Zephyr Enterprise product report

Also Known As

Eggplant Digital Automation Intelligence, Eggplant DAI, Eggplant Automation Cloud, Eggplant Manager, Eggplant Mobile, Eggplant Customer Experience Insights

SmartBear Zephyr

Overview

Across every industry, digital transformation is top of mind. New methods of developing software are driving fast change, and test teams are feeling the pressure. Increasing demand to release faster while maintaining the highest levels of quality is making the testing process more complex and harder to scale.

With AI-powered testing, Eggplant’s test and automation intelligence delivers the coverage you need to optimize the user experience, speed up release cycles, and improve your quality assurance process. Discover a fast, secure, and easy-to-use solution that tests any kind of software on any platform or device.

Keysight Technologies

Zephyr Enterprise is a robust enterprise test management platform that manages all aspects of the testing lifecycle. The solution is provided as an on-premise installation as well as a SaaS-based installation. Zephyr Enterprise enables you to make a rigid process flow flexible enough to accommodate changes. In addition, it provides all the functionality QA teams and testers need in order to create and execute test cases with less effort, allowing more time to do actual testing by alleviating significant time-wasting steps.

Zephyr Enterprise Features

Zephyr Enterprise has many valuable key features. Some of the most useful ones include:

Visual dashboards
One-click integration
Multi Jira instance
Scalability
Third-Party Integrations
Reporting & Statistics
Data Import/Export
Data Visualization
User Management
Move & Copy
Software Testing Management
Requirements-Based Testing
Industry-strength scalability
Documented APIs
Regular maintenance and upgrades

Zephyr Enterprise Benefits

There are many benefits to implementing Zephyr Enterprise. Some of the biggest advantages the solution offers include:

Ready-to-use reports and customizable dashboards: With Zephyr Enterprise, reports and dashboards are updated in real time and you can share test results and link with your team in Jira to connect any known issues. In addition, the solution helps you increase workflow efficiency because it improves info sharing during standup meetings.

Supports bi-directional and multi-instance Jira integration: Not only does Zephyr Enterprise support bi-directional and multi-instance Jira integration, but it also gives you the ability to support multiple projects simultaneously – up to 200,000 test cases.

Global repository for test cases: Zephyr Enterprise helps you create, categorize, and store your test cases via a global repository that can be shared across your entire organization. You can also quickly reuse test cases using the structured folder management.

Test execution: Zephyr Enterprise makes it possible for you to execute tests step by step, manage pass/fail status, and launch automated execution, then file those defects into Jira. Zephyr Enterprise test executions allow teams to operate in a more efficient way.
Universal test automation: Zephyr Enterprise supports a wide range of automation frameworks, helping you decrease operational costs and increase test coverage.

Reviews from Real Users

Below are some reviews and helpful feedback written by PeerSpot users currently using the Zephyr Enterprise solution.

A Manager of Enterprise Applications at a retailer says what’s most valuable is that “It's very easy and simple to use, which is beneficial. It has 90% of the basic features you need without having to pay a lot of extra money.” He also adds, “Zephyr Enterprise is very stable and the initial setup is straightforward.”

Jawaad A., Test Automation Lead at Trapeze, explains, "It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management."

SmartBear

Sample Customers

FUJIFILM Group, NEC Personal Computers

Hyundai, Fujitsu, Google, David Jones, Burger King, Ingenico, Websense, Dow Jones, Harris, Saab

Buyer's Guide

Eggplant Test vs. Zephyr Enterprise

March 2025

Free Report: Eggplant Test vs. Zephyr Enterprise

Find out what your peers are saying about Eggplant Test vs. Zephyr Enterprise and other solutions. Updated: March 2025.

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