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ExtraHop Reveal(x) for IT Operations vs Kaseya Traverse comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ExtraHop Reveal(x) for IT O...
Ranking in Network Monitoring Software
71st
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
8
Ranking in other categories
Network Diagnostics (10th), IT Operations Analytics (13th), Network Packet Capture (6th)
Kaseya Traverse
Ranking in Network Monitoring Software
77th
Average Rating
6.6
Reviews Sentiment
6.5
Number of Reviews
8
Ranking in other categories
Cloud Monitoring Software (52nd)
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of ExtraHop Reveal(x) for IT Operations is 0.7%, up from 0.5% compared to the previous year. The mindshare of Kaseya Traverse is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
ExtraHop Reveal(x) for IT Operations0.7%
Kaseya Traverse0.6%
Other98.7%
Network Monitoring Software
 

Featured Reviews

Out West - PeerSpot reviewer
Project Manager and IT Management Consultant at a integrator with 1,001-5,000 employees
Great for identifying application interdependencies with helpful support but needs better visualizations
We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.
AMMAR HUMAIDY HUSIN - PeerSpot reviewer
Technical Consultant at a university with 11-50 employees
Automation increases efficiency, but pricing needs to be more competitive
Improvement is needed in making it cheaper, of course. I am not emphasizing making it cheaper, however, it should be more competitive with other products. The product itself is very good and helpful for me as a customer. The issue always is the price, as we cannot beat most of our competitors on pricing alone. If a product is just nice to have, not essential like an antivirus, if it's not really competitive with pricing, we cannot sell it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You cannot hide from the wire; all truth lives in the packets, and ExtraHop gets them to talk!"
"ExtraHop is far ahead of anything comparable in the industry."
"It gives you full 360-degree visibility into your entire infrastructure."
"There are many valuable features in this product, but probably the biggest is the customization capability it has."
"We have been able to improve the mean time to resolution by several hours in some cases."
"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."
"It's a must-have solution for large IT Operations, providing the ability to analyze infrastructure and application-related performance and data from the wire perspective."
"ExtraHop came out with the best price, and I think that it gives us a broader view of our network."
"It is a pretty stable solution...It is a pretty stable solution."
"It's a simple and humble tool."
"Automating processes is crucial for me, so the automation part stands out."
"Everything is running seamlessly on the solution, to the point where you don't see any gap."
"In terms of most valuable features, we are happy with everything so far, and maybe in a year's time I'll have a different opinion on what can change, what can be better, but for now it's the perfect solution."
"The remote support and data collection features are great."
"Most of the features are pretty good and the solution is user friendly."
"We have found the solution to be very flexible to our requirements. We have been able to configure it on-premise effectively when we were using less of the cloud."
 

Cons

"The solution could get more aggressive in the discounting of the overall cost."
"They either have to go broad or decide what their bread and butter is and get really good at that."
"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
"There is room for improvement in the security part. They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."
"This solution would be improved if it had the ability to retain data longer."
"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."
"We've had some struggles getting it to see everything that we want to see. Network visibility is something that needs to be improved."
"The improvement that would make the most impact would be expanding on the new EXA big data back end."
"The tool needs to have some AI capabilities, which it lacks currently."
"Reporting is a bit difficult."
"I think the software is still a little bit too new to actually fully assess what it has."
"In terms of what could be improved, we are innovating all the time, as well as having a look at different avenues so that the strategy follows the structure. I think the software is still a little bit too new to actually fully asses what it has."
"With my most recent experiences on the solution, I can say that it isn't currently stable; there are a lot of glitches and bugs and the reliability just isn't there right now."
"The support for the solution needs some improvement. In my experience, the response time to answer a query is slow."
"We've noticed a few bugs as of late. However, this seems to only be in the reporting part of the product."
"However, the issue lies in the adequacy of the responses to my questions, which are usually not up to par."
 

Pricing and Cost Advice

"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."
"The pricing is fair considering the value provided."
"The pricing is higher than other solutions, but with such good features, I think it's worth it."
"The solution is not cheap, but it is not too expensive."
"The price depends on whether you are monitoring different applications, especially in bulk, and depends on what you're doing. If you're monitoring one endpoint, it will cost you 150 ZAR."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
12%
Healthcare Company
9%
Outsourcing Company
8%
Financial Services Firm
13%
Construction Company
10%
Government
9%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business1
Large Enterprise7
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Kaseya Traverse?
Improvement is needed in making it cheaper, of course. I am not emphasizing making it cheaper, however, it should be more competitive with other products. The product itself is very good and helpfu...
What is your primary use case for Kaseya Traverse?
If I want to automate the management and maintenance of my server automatically, this product is a good use case for that.
What advice do you have for others considering Kaseya Traverse?
I'd rate the solution seven out of ten. As Kaseya sellers, we always promote Kaseya first. If the price is more competitive, then I think it will be better. It's a main pain point for us as a resel...
 

Overview

 

Sample Customers

Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System
UltiSat, Clear Concepts, nVidia, United States Postal Service, Cisco, Redbox, Spark Digital, People's Bank & Trust
Find out what your peers are saying about ExtraHop Reveal(x) for IT Operations vs. Kaseya Traverse and other solutions. Updated: August 2026.
908,858 professionals have used our research since 2012.